Hi, you can use GoldWave to auto separate calls for you, making them files automatically, as long as there is a known area of silence between the calls. It is quite a unique ability, better than Sound Forge which is not as speech friendly for that option. I don't know about Cool Edit in that regard.
Curtis Delzer ----- Original Message ----- From: "Beth Hatch" <[EMAIL PROTECTED]> To: <pc-audio@pc-audio.org> Sent: Monday, November 05, 2007 10:32 PM Subject: Splitting Files with Cool Edit or Other Audio Program, Urgent,Job Related > > Hello everyone, > > Please be forewarned, I'm a pc tech by training but I'm not an audio > expert, > so please be gentle with me because I'm in dire need of your expert > assistance.<smile> > > I am supposed to start a job this week where I need to record and then > listen to tech support calls from agents taking live calls for an internet > provider. My job is to split these calls into separate files and save > them. > My boss is doing this visually by looking at the wave forms. I'm familiar > with the concept of wave forms, and I can read the negative, 0 numbers, > and > the positive numbers with the JAWS cursor. Unfortunately, using Cool Edit > and JAWS 8.0, the software they are using, I can't seem to tell where one > call begins and where the that call ends and then where the next call > begins. I'm supposed to record the calls, separate them, save each one > into > a separate file, rate it in terms of quality, and send my feedback to the > powers that be. > > Because I couldn't find the Cool Edit scripts, I downloaded Gold wave > 5.22 and the new JAWS scripts. Gold wave looks more promising, I read the > manual and it appears that I should be able to do what I need to do, but > it > is confusing because when I receive my file of calls, I don't know ahead > of > time how long the calls are and where the silences are so that I can save > each call as a different file. > > Thanks for your patience, folks. My questions are these: Can I do > this > with Cool Edit, that is what my colleagues are using? Or should I use > something else like Gold wave, Audacity, or Sound Forge? There are other > people with disabilities at the job site, but I'm the only blind person. > I > will try to use what works best if it isn't Cool Edit, but I'll have to > convince my boss that this would better. > > If you'd rather not clutter up the list, please feel free to email me > privately at [EMAIL PROTECTED] Thank you in advance for any help or > suggestions! > > Beth > > Audio List Help, Guidelines, Archives and more... > http://www.pc-audio.org > > To unsubscribe from this list, send a blank email to: > [EMAIL PROTECTED] Audio List Help, Guidelines, Archives and more... http://www.pc-audio.org To unsubscribe from this list, send a blank email to: [EMAIL PROTECTED] Audio List Help, Guidelines, Archives and more... http://www.pc-audio.org To unsubscribe from this list, send a blank email to: [EMAIL PROTECTED]
