Have you attempted to increase the server timeout in Outlook? It's possible that the problem site has a slower connection to your toaster. You could also have RL test for connectivity from the problem site using "telnet yourtoaster 25" at the DOS command line.
_____ From: Dan McAllister [mailto:[EMAIL PROTECTED] Sent: Friday, July 06, 2007 3:37 PM To: qmailtoaster-list@qmailtoaster.com Subject: Re: [qmailtoaster] emails stuck in the outbox Erik: as regards your suggestion RE antivirus, we have a corporate AV provider (F-Secure) -- so all users are using the F-Secure Client 7.0 -- and none other has this problem, saving the one user (I'll call him RL)... Also, he (RL) is using the same AV product (physically the same laptop) at both locations -- works one place, but not the other. I'm beginning to think that this may be an Outlook 2000 issue... As Erik does, I have over 200 users using all types of email clients -- I've just polled my log files, and RL is the only user I've found yet still using Office 2000. Given that Office 2007 Standard Upgrade is only $200, I think I'll recommend it. Of course, if that doesn't resolve the issue, I'll owe the employee $200 for making him buy software he didn't need! c'est la vie... Hope everyone has a great weekend! Ciao! Dan McAllister, President IT4SOHO, LLC 2171 Wrens Way Clearwater, FL 33761 877-IT4SOHO: Toll Free 727-647-7646 In Pinellas 813-464-2093 In Hillsborough 727-507-9435 Fax Only <http://na.ntrsupport.com> Erik A. Espinoza wrote: I have about a hundred Outlook users on a Toaster and haven't experienced any issues. Please take screenshots of all of the smtp settings and mail them to me (offlist if you prefer). Also please let me know which version of Outlook? All of my users are XP, 2003 and 2007. Thanks, Erik On 7/5/07, dnk <mailto:[EMAIL PROTECTED]> <[EMAIL PROTECTED]> wrote: Hi there, I am not sure (yet) if this is a toaster issue or not, but it seems any users I have on outlook have an issue with their outbound email sitting in the outbox. Even with sending and receiving.... This only seems to happen on a toaster when the client is Outlook. If I connect using a different mail client - all works good. But on the same note - if the same outlook client connects to another (non toaster) mail server - all is ok. On occasion, I will get an error about how my mail server does not support SSL (even though it does and the services are on). I double checked the logs, and nothing seems odd in there. Next time i get the actual error (not consistent) I will post it.... d --------------------------------------------------------------------- QmailToaster hosted by: VR Hosted <http://www.vr.org> <http://www.vr.org> --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
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