i'm also trying this now: guest@ryzen3:~$ sane-find-scanner
# sane-find-scanner will now attempt to detect your scanner. If the # result is different from what you expected, first make sure your # scanner is powered up and properly connected to your computer. # No SCSI scanners found. If you expected something different, make sure that # you have loaded a kernel SCSI driver for your SCSI adapter. could not open USB device 0x1d6b/0x0003 at 006:001: Access denied (insufficient permissions) could not open USB device 0x0079/0x0011 at 005:002: Access denied (insufficient permissions) could not open USB device 0x1d6b/0x0002 at 005:001: Access denied (insufficient permissions) could not open USB device 0x1d6b/0x0003 at 004:001: Access denied (insufficient permissions) could not open USB device 0x1c4f/0x0002 at 003:005: Access denied (insufficient permissions) could not fetch string descriptor: Pipe error could not fetch string descriptor: Pipe error found USB scanner (vendor=0x04b8, product=0x1143) at libusb:003:004 could not open USB device 0x056a/0x0374 at 003:003: Access denied (insufficient permissions) could not open USB device 0x03eb/0x3301 at 003:002: Access denied (insufficient permissions) could not open USB device 0x1d6b/0x0002 at 003:001: Access denied (insufficient permissions) could not open USB device 0x1d6b/0x0003 at 002:001: Access denied (insufficient permissions) could not open USB device 0x058f/0x6362 at 001:003: Access denied (insufficient permissions) could not open USB device 0x04d9/0xa088 at 001:002: Access denied (insufficient permissions) could not open USB device 0x1d6b/0x0002 at 001:001: Access denied (insufficient permissions) # Your USB scanner was (probably) detected. It may or may not be supported by # SANE. Try scanimage -L and read the backend's manpage. # Not checking for parallel port scanners. # Most Scanners connected to the parallel port or other proprietary ports # can't be detected by this program. # You may want to run this program as root to find all devices. Once you # found the scanner devices, be sure to adjust access permissions as # necessary. guest@ryzen3:~$ xsane Segmentation fault (core dumped) guest@ryzen3:~$ On 5/6/21, Paulo Silva <nitrofur...@gmail.com> wrote: > hi Thierry, > > thanks for the instructions, all mentioned steps done, but when i open > xsane from Gimp (File:Create:XSane:"Device dialog..."), after > "scanning for devices", i'm getting this: > Gimp Message > Plug-in crashed: "xsane" > (/usr/lib/gimp/2.0/plug-ins/xsane/xsane) > The dying plug-in may have messed up GIMP's internal state. You may > want to save your images and restart GIMP to be on the safe side. > > so what do you think i could do for checking out what is going wrong > here, perhaps like getting logs, running specific tools, some > configuration, etc.? > > thanks in advance, > Paulo > > > > > On 5/6/21, Thierry Huchard <thie...@ordissimo.com> wrote: >> Le 2021-05-06 17:07, Paulo Silva a écrit : >>> hi! >>> >>> it seems that the scanner from Epson ET-2711 ( >>> https://www.epson.co.uk/products/printers/inkjet-printers/for-home/ecotank-et-2711 >>> ) is still not supported out of the box >>> >>> i can't enter at sane's irc (totally forgot what is nickserv register >>> about and stuff like that...), so i'm answering here what >>> http://www.sane-project.org/mailing-lists.html asks: >>> >>> "scanimage --version" says: >>> scanimage (sane-backends) 1.0.31-debian; backend version 1.0.31 >>> >>> "lsb_release -a" says: >>> LSB >>> Version: >>> core-11.1.0ubuntu2-noarch:printing-11.1.0ubuntu2-noarch:security-11.1.0ubuntu2-noarch >>> Distributor ID: Ubuntu >>> Description: Ubuntu 20.10 >>> Release: 20.10 >>> Codename: groovy >>> >>> "lsusb | grep Epson" says: >>> Bus 003 Device 004: ID 04b8:1143 Seiko Epson Corp. >>> >>> so, i'm curious to know how soon is this scanner going to be >>> supported, and on what can we help for that... >>> >> >> Hi Paulo, >> >> If you want to use it in resins you have several options: >> 1 - Update sane >> sudo add-apt-repository ppa:sane-project/sane-git >> sudo apt-get update >> sudo apt install libsane libsane1 libsane-common sane-utils >> >> 2 - Install sane-airscan >> 3 - Install espon drivers >> http://support.epson.net/linux/en/epsonscan2.php >> >> For USB : >> 1 - Install espon drivers >> http://support.epson.net/linux/en/epsonscan2.php >> 2 - Install ipp-usb and use sane-airscan or sane-escl >> >> Thierry >> >>> thanks in advance, >>> Paulo >> >