That happens more and more. People call because some app alerts them on their
phone that their home Internet is down. Like their Ring doorbell app.
It’s the residential equivalent of the hell I used to go through on business
accounts through DSR. Like, on a Sunday night.
DSR: This is the helpdesk for , we show our site in down.
Me: There are storms in our area, does your site have power?
DSR: I don’t know.
Me: Do you have a contact number for someone on site I can talk to?
DSR: I don’t know.
Me: If I dispatch out, can someone meet our tech at the site?
DSR: I don’t know.
From: AF On Behalf Of Josh Luthman
Sent: Friday, April 19, 2024 3:05 PM
To: AnimalFarm Microwave Users Group
Subject: Re: [AFMUG] Friday Funny
My internet is down.
Do you have power?
IDK
FML
On Fri, Apr 19, 2024 at 10:57 AM Nate Burke mailto:n...@blastcomm.com> > wrote:
Customer's equipment at a farm went down last evening. Sent the Mom
from across the driveway over this morning to check power. She found
basement was damp and a GCFI was tripped. Reported back later "Found
out toddler had overflowed the tub last night"
Always exciting when a definitive cause is found.
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