Re: [Asterisk-Users] ZapBarge restrictions?

2005-03-19 Thread Todd Lieberman
Just use the authenticate app.
show application authenticate
Damon Estep wrote:
Anyone successfully implemented a solution for allowing ZapBarge call
monitoring only for a specific group of agents calls?
The issue I see is that the feature only works on zap channels, and all
of the agents (in many cases) are IP phones.
Allowing ZapBarge and ZapScan on the TDM PSTN (t100p) interface has
privacy issues for senior managers, but would allow all outbound zap
calls to be monitored.
We really do not want the call center supervisor to be able to hear the
CEOs calls now do we?
Any solutions?
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Re: [Asterisk-Users] DS3 with Asterisk

2005-03-14 Thread Todd Lieberman
Get an M13 from adtran and split it.  You could also get a Cisco AS5400
Michael Blood wrote:
I have done some research on the discussions that have occured on this 
list about DS3s with Asterisk. 
It seems to be dead and I have not found any active work on the project.
 
I know that a full DS3 may have some technical limitations with why 
they may not work with Asterisk but I am interested in utilizing a 
partial DS3.
Is there anyone utilizing DS3s out there with asterisk at all and if 
so how are you implementing it? (Splitting? Custom Drivers? Etc..)
 
Has anybody attempted/failed/succeeded to make a DS3 to asterisk work? 
 
Michael


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Re: [Asterisk-Users] * Call Monitoring

2005-02-21 Thread Todd Lieberman
Daniel Corbe wrote:
I've got a nagios plugin making sure the * box is up, but I would like
to do more than that.
I need to make sure the PRIs connected to my box stay up and I need to
make sure calls are not failing for any reason.  Are there any *
monitoring packages like this?
-Daniel
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http://www.voip-info.org/wiki-Example+Argus+Config
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Re: [Asterisk-Users] Proxied SIP

2005-02-06 Thread Todd Lieberman
Chris Tooley wrote:
I want to install Asterisk for an organization that wants it to do
some call routing for them.  They have a SIP provider that is going to
provide one termination and one origination account.
We are going to have to route a rather large number of calls
(50-100,000 concurrent), but can't find any information on how to
proxy calls adaquately.
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look to SER but 100,000 calls requires a tremendious amount of 
bandwidth, make sure you have it!
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Re: [Asterisk-Users] IAXy reliability issues

2004-12-30 Thread Todd Lieberman
Paul Fielding wrote:
I've just picked up a pair of IAXy devices.  They work fine except 
that they keep going offline.  As in, I plug it in, it connects to 
Asterisk, I can dial and phone and all is dandy.  Then, maybe 12h 
later, maybe 24, maybe 36, maybe 48, I'll either try to phone the 
device and not get through or I'll pick it up and the dialtone is 
gone.   it's simply lost it's connection to Asterisk.  If I unplug and 
plug back in, it reconnects and all is well.

I'm running firmware v. 22.
Anyone else experiencing this?
Paul

Paul, I have 30 of them sitting in a box that I can sell until these 
problems get resolved!  Want mine?  Your best bet is to get SER runing 
with the NAT proxy and use SIP ATA endpoints. 

Best,
Todd
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Re: [Asterisk-Users] Can Asterisk handle calls that get picked up by answering machines?

2004-12-25 Thread Todd Lieberman
Gabriel Afana wrote:
Just wondering because right now I can have it call my phone and play 
a message, but if I dont answer it eventually goes to voice mail.  It 
always leaves a voicemail and when I listen to it its always the last 
few seconds of my message that I had Asterisk play.  How do I get 
Asterisk to pause and wait to playback *IF* its an answering machine 
or voicemail?
 
Gabe


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You can hack the record application to wait for silence.
--
Todd Lieberman
mailto:[EMAIL PROTECTED]
http://tlsolutions.net
215.495.0030 (p)
215.495.0031 (f)
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Re: [Asterisk-Users] Dialing out to 2 clients simultaneously

2004-12-13 Thread Todd Lieberman
This is not possible... 

Hi
When I register a SIP or IAX client to asterisk and I dial to it from
another UA then there is no problem at all 

But, when I register two or more clients to the SAME peer (with the same
user/pass) and I call to this peer.. Then only the UA which registered
the last will ring.. Others don't ring... 

What can I do about this?? 

I would like to register for example 10 UA's to the same peer and want
them all to ring at the same time without having to set up different
usernames and passwords for all these ua's and having to make difficult
dialplans
Is this possible? Am I doing something wrong or is this behaviour by
design?
Regards,
Niels
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Re: [Asterisk-Users] transferring variables with IAX2?

2004-12-13 Thread Todd Lieberman
Roy Sigurd Karlsbakk wrote:
is it, or can it be possible to transfer stuff like HANGUPCAUSE or
RDNIS over IAX2? This is really a nessicity for multi-server setups to
become any good...

There is a patch floating around (on the mailing list and/or on the bug
tracker) that transports the HANGUPCAUSE over IAX2 in a text message.
Perhaps this could be generalized to allow any user defined variable 
to be
passed?

I beleive I read some discussion on the topic, and compared to the php 
register_globals case. we'll probably need some way to distinguish an 
external variable (sent via IAX2) and an internal variable (global or 
not).

roy
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A bad hack be to use the URL option in the Dial command.  Does this idea 
suck?

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Re: [Asterisk-Users] astcc needs AGI.pm...where is it?

2004-12-07 Thread Todd Lieberman
Bruce Komito wrote:
Greetings, I tried to build astcc, but the Makefile is looking for
Asterisk/AGI.pm.  Anyone have any idea where this file is supposed to be
and where it comes from?  I've dragged in everything I can think of from
cvs, and * is otherwise running fine.
TIA
Bruce Komito
High Sierra Networks, Inc.
www.servers-r-us.com
(775) 236-5815
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It is looking for http://asterisk.gnuinter.net/
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Re: [Asterisk-Users] Receptionist Phone

2004-12-06 Thread Todd Lieberman
Cian O'Sullivan wrote:
Hello,
 

I have a customer interested in an * system, however she wants to 
ensure that the receptionist phone will display who is on the phone 
and who is not.  It is an office of 10 people, and there are 12 PRI 
channels available.

 

She is an older lady and does not want to use a web interface.  Any 
suggestions?

 

Cheers
 

Cian
 


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Snom 220
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RE: [Asterisk-Users] iaxy to iaxy call drops out of show channels

2004-12-04 Thread Todd Lieberman
Sure, the IAXy's do a reinvite and * drops out.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Jerry Geis
Sent: Saturday, December 04, 2004 10:50 AM
To: [EMAIL PROTECTED]
Subject: [Asterisk-Users] iaxy to iaxy call drops out of show channels


I place a call from an IAXY to an IAXY device. INitially the calls show
in the output of show channels. Then after a few seconds the show 
channels
command shows 0 active channels even though I am still talking on the 
channels.

Any ideas on this?

THanks,

Jerry
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RE: [Asterisk-Users] iaxy not hear ringing

2004-12-03 Thread Todd Lieberman
Make sure you put a DigitTimeout  use the r option in the Dial command.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Jerry Geis
Sent: Friday, December 03, 2004 5:01 PM
To: [EMAIL PROTECTED]
Subject: [Asterisk-Users] iaxy not hear ringing


I have a couple Iaxy's and when calling out on them I dont hear ringing.
Everything else is working fine. Any ideas?

THanks,

Jerry

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RE: [Asterisk-Users] How to make/recieve call using asterisk whenthereis a power failure?

2004-11-25 Thread Todd Lieberman



Have a 
look at http://www.twacomm.com/Catalog/Model_PF-6A.htm

As for 
T1/E1, you have a big business, get a decent UPS and a 
generator.



  -Original Message-From: 
  [EMAIL PROTECTED] 
  [mailto:[EMAIL PROTECTED]On Behalf Of Duane 
  CoxSent: Thursday, November 25, 2004 10:18 AMTo: 
  Asterisk Users Mailing List - Non-Commercial DiscussionSubject: Re: 
  [Asterisk-Users] How to make/recieve call using asterisk whenthereis a power 
  failure?
  We use several Dell 2650 servers. Order 
  them with the dual DC power supply option.
  Buy a row of -48 batteries and a -48 power 
  source, your servers will stay up for hours.
  
  
  
- Original Message - 
From: 
TinKoon 

To: 'Asterisk Users Mailing List - 
Non-Commercial Discussion' 
Sent: Thursday, November 25, 2004 3:56 
AM
Subject: [Asterisk-Users] How to 
make/recieve call using asterisk when thereis a power failure?


Hi,

I am supportive of the asterisk, 
but I have some concern, though the concern also applies to traditional pbx 
as well. Hope someone can shine some light into it. 
Thanks.

During a power failure 
situation, analog pstn lines that connect directly to the analog phones will 
most likely still be able to make and receive calls. 


However, for the Asterisk 
implementation, unless you have a huge ups, you will not be able to make and 
receive any call during power failure, since there will be no power to the 
Asterisk server. And since all the incoming lines, be it analog lines or 
T1/E1 are connected to the Asterisk, these lines wont be able to function at 
all. 

In some situations, even though 
you may have a ups for the Asterisk, network equipment, channel banks, etc, 
but your ATA, IP phones which located near to your users and probably not 
connected to the UPS, so these devices wont be able to function. 


And even if you have a ups, 
after an hour or two, your uos will drain out, so how? 


Though we can have few analog 
pstn lines as standby, but these lines are mostly use for making outgoing 
calls rather than receiving incoming calls. For a prolong power failure 
situation, these lines cant really help much, so businesses will be 
seriously affected. It is possible to contact the telco to re-direct the 
incoming calls to the standby analog lines, however, it will generally take 
couple of hours for the telco to make the switch and very likely there will 
be a fee involve. 

I read from this forum that many 
asterisk implementations had been carried out, I wonder how these 
implementation take care of the power failure situation? Can someone share 
the views and implementations?







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RE: [Asterisk-Users] How to decrease the speech volume for record?

2004-11-24 Thread Todd Lieberman
use sox.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Guild
Jackson
Sent: Wednesday, November 24, 2004 12:31 PM
To: [EMAIL PROTECTED]
Subject: [Asterisk-Users] How to decrease the speech volume for record?


Hi there,

I would like to know if it is possible to decrease the
speech volume that asterisk aplies into the wave form
transmitted.
Actually I4ve been running some tests with the
purpouse to transmitt a speech from asterisk A to
asterisk B and, then, in asterisk B, record this
speech into a .wav file.
I have noticed that this speech is recorded with its
gain anplified and it is affecting the measures I want
to do.
I have tried to modify the txgain and rxgain variables
found in the zapata.conf files but none of these seem
to affect or modify the amplification I get in the
speech recorded.
Can someone help me with that?

Thanks in advance and best regards

Guild Jackson



__ 
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Meet the all-new My Yahoo! - Try it today! 
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RE: [Asterisk-Users] Line load balancing

2004-11-22 Thread Todd Lieberman
Paul,  your current method of load balancing is quite fine.  Why do you want
to round robin load balance?

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Paul Hales
Sent: Monday, November 22, 2004 6:07 PM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: [Asterisk-Users] Line load balancing



We have 4 Telular mobile phone gateways hooked up to an Asterisk box, and we
need the Asterisk box to balance the load across the 4 lines. Currently,
Asterisk uses the first line, and subsequent lines when the first is busy.

This means that our first line is in use almost 100%, and the last line is
never used.

Has anyone done anything similar to this before? We have looked at using
mysql and getting asterisk to query mysql to choose which line to use, but
this seems overly complex.

Does Asterisk have a built in function to do this simply and easily?

Regards,

PaulH
East Hawthorn
Australia

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RE: [Asterisk-Users] Call failover and redundancy

2004-11-10 Thread Todd Lieberman

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Craig
Waddington
Sent: Wednesday, November 10, 2004 5:19 AM
To: [EMAIL PROTECTED]
Subject: [Asterisk-Users] Call failover and redundancy


Recently our provider had an issue, so we couldn't make VOIP calls.

We currently have a BRI which we use for incoming calls, at the moment I
have the below in my dialplan, so if our VOIP provider or our internet
drops, the outgoing calls are sent through the ISDN Bri.

The problem is, it takes 30 seconds of trying the IAX account, before it
uses the BRI, is there a timeout I can insert somehow, so if a call fails on
VOIP, a few seconds later it switches to the ISDN outgoing?

My current Extensions.conf

exten = _[68]X,1,Dial(IAX2/user:[EMAIL PROTECTED]/44${EXTEN})
exten = _[68]X,2,Dial(${ISDN1}:${EXTEN})
exten = _[68]X,102,Congestion
exten = _[68]X,103,Busy



--

This is how I do it.  This way if you get a busy signal from the first
server, you don't dial out on your ISDN line.  However, if server 1 is down
you'll go out over your ISDN line.


exten = _.,1,Dial(IAX2/server1/${EXTEN})
exten = _.,3,Dial(IAX2/server2/${EXTEN})
exten = _.,102,GotoIf( $[ ${DIALSTATUS} = BUSY ] ? 110 : 3 )
exten = _.,104,GotoIf( $[ ${DIALSTATUS} = BUSY ] ? 110 : 105 )
exten = _.,105,Congestion
exten = _.,110,Busy









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RE: [Asterisk-Users] Modifying CDR data?

2004-10-30 Thread Todd Lieberman
If you are in AGI... make your own call log.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Florian
Overkamp
Sent: Saturday, October 30, 2004 10:55 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Modifying CDR data?


Roy,


On Sat, 2004-10-30 at 15:31, Roy Sigurd Karlsbakk wrote:
  I've written a small AGI thing to allow lots of stuff, including 
  diverts. If a call is placed to a diverted number, a new call is 
  initiated from * to that number. Simple. But then, to make billing 
  sane, I need to change the 'dst' in CDR to reflect the number diverted 
  to.
 
  How can I do this?

I don't think you can change dst from the extension flow just like that
(maybe via an app, but that might have alternate consequences)

I've done some scripting with entirely different purposes, but it may
fit your needs:

create an AGI script that is called when a call comes in, use that to
store the uniqueid of the call leg into a database. Then check if call
diversion is active and log that too. Afterwards, check (i.e. once an
hour or whatever is convenient) and match CDR versus your own database.

Florian

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Re: [Asterisk-Users] IAXy Call Waiting Disable

2004-10-28 Thread Todd Lieberman
Leonardo Gomes Figueira wrote:
Hi,
anyone knows how to disable call waiting on IAXy for every call ?
I know that *70 disable for the current call but for each call I have 
todial it again.

On dialplan I can use CheckGroup to limit the number of calls but on 
Queue with strategy RINGALL new calls keep ringing on the IAXy and the 
call waiting beep it's pretty noisy.

Thanks,
  Leonardo

I tried putting callwaiting=no in iax.conf but no help there.  Any other 
suggestions folks?
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RE: [Asterisk-Users] iLBC/PCM16 Huge Cost

2004-10-23 Thread Todd Lieberman
Wo trevor, Format and start over?  Don't go crazy, just remove the files
created by make install.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Trevor
Peirce
Sent: Saturday, October 23, 2004 10:09 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] iLBC/PCM16 Huge Cost


Brian West wrote:

REMOVE THAT POS and install mpg123 0.59r, compile from src.

Done and done.  FYI you may want to update
http://voip-info.org/wiki-Asterisk+mpg123+redhat as that's where I got
inspired to download the RPM.

I just stopped asterisk and killed off all the mpg123 processes... ran
safe_asterisk and it immediately spawned three mpg123's (which are 0.59r).

I don't see them eating up any processer time just yet but it seems to
take a few hours for that to happen.  I will report back later.

Probably related to whatever is causing my other headaches - MOH sounds
very staticy.  The time, pitch, speed are all fine, but there are lots
of scratch sounds and glitches added.  This is with both my own MP3s
and the ones included with *.

I'm starting to think a format and reinstall might be a good idea
there has got to be something deeper to this.

Trevor
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RE: [Asterisk-Users] AGI comand channel status]

2004-10-21 Thread Todd Lieberman
Look to hack the record app and listen for silence.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Jerry Geis
Sent: Thursday, October 21, 2004 10:38 PM
To: [EMAIL PROTECTED]
Subject: [Asterisk-Users] AGI comand channel status]



Sir,

Thanks for the reply. I have tried the callprogress in zapata and it was not
reliable for me.
I have tried the backgrounddetect and it does not give me busy indications.

Dialogic had a callprocess function that gave busy status, waited for voice
energy (some one saying hello)
so you new when the phone was answered etc...

I am not finding an all encompasing similar function in asterisk yet.

Any further suggestions are welcome.

Jerry

---

Hello,

On Thu, 21 Oct 2004 10:43:01 -0500, Jerry Geis geisj at pagestation.com
http://lists.digium.com/mailman/listinfo/asterisk-users wrote:
/ I am attempting to place a call in the outgoing spool directory
// once that call is placed run my agi. I am using analog cards.
/
The problem is that there is no reliable call progress on ANALOG
lines. Asterisk just set the channel as ANSWERED or UP as soon as a
call is placed.

You can try enabling callprogress in /etc/asterisk/zapata.conf , but
you might have unreliable progress detection and many false hangups.
The comments on zapata.conf state:

; On trunk interfaces (FXS) it can be useful to attempt to follow the
progress
; of a call through RINGING, BUSY, and ANSWERING.   If turned on, call
; progress attempts to determine answer, busy, and ringing on phone lines.
; This feature is HIGHLY EXPERIMENTAL and can easily detect false answers,
; so don't count on it being very accurate.  Also, it is ONLY configured for
; standard U.S. tones

You might also want to take a look at application BackgroundDetect, just
issue:

show application BackgroundDetect

from the CLI

Good luck,

--
Nicolás Gudiño
Buenos Aires - Argentina

--

Jerry Geis
MessageNet Systems
101 East Carmel Dr. Suite 105
Carmel, IN 46032
(317)566-1677
(240)282-0319 Fax
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Re: [Asterisk-Users] Load Balaning on 2 E100P cards

2004-10-20 Thread Todd Lieberman

I would like to know if it's possible to load balance calls on 2 E100P 
cards?
 
In fact, I had an asterisk with a TE410P.
2 E1 are connected to the operator, and 2 others to an IVR PBX.
Asterisk is used to place some calls in Voice over IP.
 
I would like to know if it's possible, when I receive a call from my 
operator, if I can load balance it on my 2 others E1 connected to the 
PABX.
I this case, if one PABX fail, I still had another one.
 
show application congestion
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Re: [Asterisk-Users] iaxy vs sipura

2004-09-07 Thread Todd Lieberman
Florin Andrei wrote:
I need a cheap simple adaptor for analog phones to use with Asterisk. It
should be some kind of configure and forget type of device, to use at
the office, or just throw it in a road warrior's bag and use it while
travelling, to call back to the mothership.
I can't decide between iaxy and sipura. Can you guys help? Which one
would you use? (and why?)
I feel that iaxy might have an advantage while piercing through NAT
firewalls (at hotels and such), because of IAX, but i could be wrong.
Or can you recommend something else?
 

For configure and forget, I would not leave home w/out my IAXy.  
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Re: [Asterisk-Users] SNOM 200 and Asterisk Woes

2004-08-10 Thread Todd Lieberman
Dan Mahoney, System Admin wrote:
Okay, this one is driving me nuts.
I have a fedora core 1 machine running asterisk from CVS.  Built last 
week.  I have a couple of snom phones with the latest firmware.

Here's the issue, it's a wierd one.
You start up the phones, they register, all is good.  They show up in 
sip show peers like thus:

danm/danm65.125.237.91D   N  255.255.255.255  5060 
OK (29 ms)

We pass a few calls in and out, and asterisk deadlocks (not a true 
deadlock, see below).  The sip show peers list becomes frozen.  One of 
two things will happen:

1) I can power down the phone and it will still show status OKAY.
2) Or, the other thing I'm seeing is that the phones will forget to 
re-register.  As in, they show up in sip show peers as status UNKNOWN, 
but under this non-deadlock'ed deadlock, they can still make outbound 
calls fine.

Does anyone have any idea what can cause this?
-Dan Mahoney
Looks like a firewall issue too me.
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RE: [Asterisk-Users] ResponseTimeout, Straight to operator?

2004-07-26 Thread Todd Lieberman
Try This...

exten = s,1,Wait,2
exten = s,2,Answer
exten = s,3,DigitTimeout,3
exten = s,4,ResponseTimeout,10
exten = s,5,Background(ts_welcome_en)
exten = s,6,Dial(Zap/3,20)


Hi,

My client wants incoming callers who do not press a digit to go straight 
to the operator. Does anyone have an idea of how this could be done? 
I've looked for some examples, but I'm still not clear on it.

Here's the relevant  portion of my extensions.conf:
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Re: [Asterisk-Users] Asterisk crashing with no indication why.

2004-07-12 Thread Todd Lieberman

TC wrote:
I'm hoping someone might have seen this before because I'm just about
at a loss of what to do.  I have an asterisk system setup in a call
center environment with multiple queues. After a random uptime asterisk
will suddenly come to a partial halt where I can connect to the cli but
issuing a command such as show channels gives no response, and calls
cannot be made in or out. Calls in progress usually drop as well, but
if they don't right away, after a minute or so they will. To remedy the
problem I have to do a restart on asterisk, which of course makes all
the agents have to login again and is just a big mess.
I have agents being dynamically added to the queues via an AGI script,
also the agents are added to all queues so that they can take calls
from any of them. I'm not sure if this is important but since I use the
AgentCallbackLogin function I have all the agents inside their own
context so that I can use a macro to determine if they are on an
outgoing call (using app_checkgroup) before ringing them to prevent
call waiting tones.
I've thoroughly searched the messages log, in which I have both verbose
and debug logging enabled. I've never found anything to indicate a
problem, it simply looks like calls just slow down and stop. One other
thing that may be important, I have a daemon running which stays
connected to the manager api listening for events and sending off two
commands every 10 seconds, one to get the status of the queues, and one
to get the status of agents.
say hello to app_noQ and chan_deadlock :)
http://www.voip-info.org/tiki-index.php?page=Asterisk%20debugging
I might be wrong about chan_deadlock but i am pretty sure yiou have
dead lock situation might be cause by manager blocking all else...
try the dead lock debug to see if tou can id when threads are competing for
the same
locks

I'm with TC.  I'm sure you have a deadlock.  Same thing happened to me 
with IAX and fax detection.  I turned off fax detection and my problems 
were solved.

TL
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RE: [Asterisk-Users] Answering Service Agent Auto Login

2004-06-30 Thread Todd Lieberman
Title: Message



Look 
at the 7905G phone from Cisco.

TL

  -Original Message-From: 
  [EMAIL PROTECTED] 
  [mailto:[EMAIL PROTECTED]On Behalf Of Michael 
  Blood, Matraex, Inc.Sent: Wednesday, June 30, 2004 2:50 
  PMTo: [EMAIL PROTECTED]Subject: 
  [Asterisk-Users] Answering Service Agent Auto Login
  Hello 
  all,
  
  I am building a 
  software based on asterisk to handle incoming answering service 
  calls.
  I have one problem 
  that I have not been able to figure out a reasonably pricedsolution 
  to:
  The goal of this 
  software is to allow the agent to be able to do their entire job from the 
  desktop.
  
  The only thing 
  that seems to be a problem is getting the operator (agents) headset logged on 
  to the asterisk system using a computer command.
  (Meaning we don't 
  want them to have to touch the phone or a headset).
  We have done most 
  everything else we need through the Manager API but this onehas us 
  stumped. 
  We need to use IP 
  Phones or some sort of IP based extensions for 
flexibility.
  
  Here are a few 
  things that we have conceptually tried.
  
  Auto Answer: 
  We set up an IP Phone with Auto Answer turned on. Then when the operator 
  says that they will accept a call we route the call through to their phone and 
  Auto Answer picks it up.
  Sounds like a 
  great fix but the only phones we can find with Auto Answer are more expensive 
  with lots of other features that will never be touched. (Cisco 7940 ...) 
  
  In fact we would 
  not even want the actual phone to be visible or usable to the operator. 
  It would be hidden or locked in a desk drawer with the head set cord coming 
  out of it.
  So... a 
  phone with auto answer COULD work if we could find an inexpensive enough one 
  (less than $150 would be okay) any suggestions would be 
  great.
  
  Agent Queue: 
  We setup an Agent Queue that the agent has to dial into at the beginning of 
  their shift. 
  The problem here 
  again is that we do not want the agent to have to touch the phone 
  itself.
  The agent Queue 
  COULD work if we found a phone that we can program to automatically dial in to 
  the queue each time that the line was picked up. 
  Then we could put 
  some sort of headset on the phone which has an on off switch that allows the 
  agent to connect or disconnect the phone from the server.
  I just don't like 
  the fact that the operator would have to do both of those things. 
  
  I suppose the 
  computer could prompt them to make sure they turn on their headset and that 
  would work if there was no other solution.
  
  Does anyone know 
  of a solution where I would be able to setup some sort of permanent connection 
  to the asterisk server via IP?
  I can't have a 
  dial tone in their ears constantly and I need to find a phone or solution 
  which is $150 or less (preferably under $100) per 
  workstation.
  
  How are existing 
  answering services dealing with this problem? (Maybe they don't use 
  IP?)
  
  Thanks for any 
  help or direction you can give me.
  
  Michael 
  Blood
  
  PS. I have found 
  that the Grandstream Budgetone has auto answer on it but that it wont support 
  a headset for another 2 - 3 months (more likely 6-9) and I am looking for a 
  solution which will be ready in about 1 month.
  


RE: [Asterisk-Users] Asterisk and dial-up modems

2004-06-29 Thread Todd Lieberman
Title: Asterisk and dial-up modems



Look 
at the ZapRAS 'show application ZapRAS' this only work w/a PRI. 
TL

  -Original Message-From: 
  [EMAIL PROTECTED] 
  [mailto:[EMAIL PROTECTED]On Behalf Of John 
  VogelSent: Tuesday, June 29, 2004 11:24 AMTo: 
  [EMAIL PROTECTED]Subject: [Asterisk-Users] Asterisk 
  and dial-up 
  modems
  Anybody connecting to on-premise modems by dialing 
  in to Asterisk and using an extension to reach the modem? How? Sipuras, FXO 
  cards, other?


RE: [Asterisk-Users] SFTP

2004-06-17 Thread Todd Lieberman



Your 
WSFTP program may only have SSH1 but your Debian server may only have 
SSH2. 

Look 
in /etc/ssh/sshd_config

Make sure you have 

'Protocol 1'

I do not recommend this setting as it is not 
secure. I use F-Secure SSH Client w/Debian and like 
it.

TL

P.S. 
Please take this question to a debian or wsftp support list if this suggestion 
doesnot solve your problem. 


  -Original Message-From: 
  [EMAIL PROTECTED] 
  [mailto:[EMAIL PROTECTED]On Behalf Of Dean 
  CollinsSent: Thursday, June 17, 2004 7:36 AMTo: 
  [EMAIL PROTECTED]Subject: [Asterisk-Users] 
  SFTP
  
  Im having problems with a new 
  install of Asterisk (I had to reinstall because hard drive failed). Ive used 
  debian net install this time and for some reason WS FTP will not connect using 
  SFTP (it keeps coming back with username and password fail) but when I use 
  Putty to connect with the same password and username it works no 
  problems.
  
  Any 
  thoughts?
  
  Any other programs I can use for 
  SFTP?
  
  
  Cheers,
  Dean
  


RE: [Asterisk-Users] IAX registration

2004-06-16 Thread Todd Lieberman



Sounds 
like a firewall issue to me. How does your FW handle 
state.
TL

  -Original Message-From: 
  [EMAIL PROTECTED] 
  [mailto:[EMAIL PROTECTED]On Behalf Of 
  SathyaSent: Wednesday, June 16, 2004 2:23 PMTo: 
  [EMAIL PROTECTED] Digium. ComSubject: [Asterisk-Users] IAX 
  registration
  Hi,
  
  I have a nufone 
  connection (IAX2), works fine.
  
  In my iax.conf I 
  do not specify a time interval that * needs to renew registrations with nufone 
  server.
  
  However I can see 
  following registration messages on my cli every 90 seconds 
  (approximately)
  
  --Registered to 
  '198.22.67.70', who sees us as 69.5X.XXX.XXX:4569--Registered to 
  '198.22.67.70', who sees us as 69.5X.XXX.XXX:4569--Registered to 
  '198.22.67.70', who sees us as 69.5X.XXX.XXX:4569
  
  Does IAX2 renew registration by default every 90 
  seconds ?
  
  Since my server is 
  always connected, wouldn't there is a possibility to set registration interval 
  to a higher value.
  
  I tend to think 
  that nufone server is loosing my * and hence my callers get "number 
  unreachable message" due to the fact that I have to keep on registering with 
  it.
  
  Any help 
  appreciated.
  
  Cheers
  
  Sathya
  


RE: [Asterisk-Users] Queue then Voicemail

2004-06-15 Thread Todd Lieberman
; goto philly q
exten = 0,1,Answer
exten = 0,2,Background(wrn-phillyq)
exten = 0,3,Queue,phillyq
exten = 0,4,WaitMusicOnHold(90)
exten = 0,5,Voicemail(u1)
exten = 0,6,Playback(vm-goodbye)
exten = 0,7,Hangup

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Matt
Sent: Tuesday, June 15, 2004 4:35 AM
To: [EMAIL PROTECTED]
Subject: [Asterisk-Users] Queue then Voicemail


Hi all,

I'm stuggling with how to present calleds to a specific DDI (DID) with Music
on hold whilst the call is hunted around 3 phones, then if not answered
within a certain period forwarded to voicemail.

So far I've got the queue working and the voicemail but not both together.

Ive had a look on the wiki and the archives but can't spot anything that
might point me in the right direction.

CHeers

Matt
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RE: [Asterisk-Users] NetworkWorld article on Open Source Telephony

2004-06-09 Thread Todd Lieberman
Ditto on Avaya...

My $75,000 Avaya Definity G3Si has a GUI that simply wrapps the CLI.  If you
don't understand the CLI you can't use the GUI.

Their Java apps for their interaction center / ip office suck, I prefer the
.conf solution.  Easier version control and more concrete.

TL



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Colin
Anderson
Sent: Wednesday, June 09, 2004 11:51 AM
To: '[EMAIL PROTECTED]'
Subject: RE: [Asterisk-Users] NetworkWorld article on Open Source
Telephony


I like the way the 3com NBX system works.  The web interface is pretty
intuitive.  Adding users and devices is a snap through the GUI but to get
to
the real meat you have to edit the dial plan.  To do this, you download a
text file to your desktop, edit it, then upload it again.

Ditto on the Mitel ICP 3300. It's just a GUI layer on top of their command
line crap that they dusted off from the SX-2000. Mitel had a great
opportunity to redefine PBX managment and they kind of p*ssed it away
because their managment stuff was designed by engineers, not GUI designers.
At this stage, from what I can see, there's no functional difference between
configuring * vs my 3300. So, take heart, * users, Mr. Spenser's little
project is, IMHO, equivalent to what an army of Mitel engineers took years
to do.
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RE: [Asterisk-Users] spandsp wont compile.

2004-05-28 Thread Todd Lieberman
add /usr/local/lib to your /etc/ld.so.conf

Then run ldconfig



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Vlok Stone
Sent: Friday, May 28, 2004 1:14 PM
To: [EMAIL PROTECTED]
Subject: Re: [Asterisk-Users] spandsp wont compile.


got it to load but now it errors when starting asterisk. complains of no
libspandsp.so.0 and its there. this fax thing is kickin my friggin fax!!

On Fri, 2004-05-28 at 13:27, Vlok Stone wrote:
 I can't get spandsp to compile. when I go to the */apps directory i
 continually fails.
 Makefile:80: warning: overriding commands for target `app_rxfax.so'
 Makefile:77: warning: ignoring old commands for target `app_rxfax.so'
 cc -fPIC   -c -o app_rxfax.o app_rxfax.c
 app_rxfax.c:45: error: `PTHREAD_RECURSIVE_MUTEX_INITIALIZER_NP'
 undeclared here (not in a function)
 make: *** [app_rxfax.o] Error 1

 I chamged the Makefile to include
 app_rxfax.so : app_rxfax.o
 $(CC) $(SOLINK) -o $@ $ -lspandsp -ltiff

 app_rxfax.so : app_rxfax.c
 gcc  -D_GNU_SOURCE  -O2 -g  -Iinclude  -l../include -c -o
 app_rxfax.   o app_rxfax.c

 app_txfax.so : app_txfax.o
 $(CC) $(SOLINK) -o $@ $ -lspandsp -ltiff

 app_txfax.o: app_txfax.c
 gcc -D_GNU_SOURCE -O2 -g  -Iinclude -l../include -c -o
 app_txfax.o app_txfax.c


 any ideas?
 thanks in advance.



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RE: [Asterisk-Users] CVS login

2004-05-27 Thread Todd Lieberman
Install CVS. 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Fabio
Donaggio
Sent: Thursday, May 27, 2004 11:25 AM
To: [EMAIL PROTECTED]
Subject: [Asterisk-Users] CVS login


Hi to all!!

Here is my problem:
[EMAIL PROTECTED] root]# cd /usr/src
[EMAIL PROTECTED] src]# export
CVSROOT=:pserver:[EMAIL PROTECTED]:/usr/cvsroot
[EMAIL PROTECTED] src]# cvs login
-bash: cvs: command not found
[EMAIL PROTECTED] src]#

Anyone can help me??

Thanks for all!!!

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RE: [Asterisk-Users] Zhone Zplex issues

2004-05-25 Thread Todd Lieberman
Me too...  Sometimes ports go bad on the Zhone...  You just can't use the
ports that go bad.

Time to get a new zhone.

TL

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Kent Williams
Sent: Tuesday, May 25, 2004 10:09 AM
To: [EMAIL PROTECTED]
Subject: [Asterisk-Users] Zhone Zplex issues


Hey guys,

I've had a working Asterisk setup going for a while now, but am having
problems with the Zhone Zplex 10b thinking that during ringing, an
extension has answered the call when infact it hasn't. This only seems
to happen on some of the ports and doesn't appear to be specific to the
handset.

Does anyone have any suggestions as to how I could go about fixing this
(aside from throwing the Zhone out)?

Cheers,
-Kent

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RE: [Asterisk-Users] IAX2 NAT / Registration Issue

2004-05-23 Thread Todd Lieberman
His firewall is stateless.


I've run into the same issue w/the sonic wall firewall on a client site.

TL

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Steven Sokol
Sent: Sunday, May 23, 2004 11:06 AM
To: [EMAIL PROTECTED]
Subject: [Asterisk-Users] IAX2 NAT / Registration Issue


I have a client using IAX Phone at his office to connect to his Asterisk
located at a data center.  His IAX Phone connects through his office NAT
gateway device (unfortunately I don't know the specific brand and model).
He can make calls just fine.  However, he seems to have issues receiving
calls.

I monitored his Asterisk for a bit and noticed that his IAX Phone, which
registers every 60 seconds, always registers from a different port.  Does
this indicate that 60 seconds is too long, and that the NAT is closing the
hole between registrations?

I will try to find out what type of router/gateway he is using and post it.

Any thoughts would be appreciated.

Steve

Steven Sokol
Owner/Manager
Sokol  Associates, LLC

Phone:  816.822.1807
IaxTel: 700.613.9004
Web:http://www.sokol-associates.com


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Re: [Asterisk-Users] ATA devices

2004-05-18 Thread Todd Lieberman
Multitech make an 8 port SIP device.

Todd Lieberman
http://tlsolutions.net
mailto:[EMAIL PROTECTED]
p. 215.495.0030
f. 215.495.0031
Michael Welter wrote:
Does anyone know of a 24 port ATA device that could be installed in a 
phone closet?  Like a channel bank, but, instead of multiplexing onto a 
T-1 circuit, it would convert to SIP/RTP on a LAN connection.

Thanks,
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Re: [Asterisk-Users] ATA devices

2004-05-18 Thread Todd Lieberman
Check out
http://www.mediatrix.com/documents/datasheets/Mediatrix_1124_0302v0.pdf
Michael Welter wrote:
Does anyone know of a 24 port ATA device that could be installed in a 
phone closet?  Like a channel bank, but, instead of multiplexing onto a 
T-1 circuit, it would convert to SIP/RTP on a LAN connection.

Thanks,
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RE: [Asterisk-Users] Asterisk on OS X

2004-05-18 Thread Todd Lieberman
Abandon OSX.  Make your system dual boot with Gentoo or Yellowdog and
compile on Linux.  It's just easier.  If you have an old PII I'd use that
instead.

TL

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-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Ed Mansouri
Sent: Tuesday, May 18, 2004 3:50 PM
To: [EMAIL PROTECTED]
Subject: [Asterisk-Users] Asterisk on OS X


Hello,

I have researched a few postings where users mentioned being able to
install Asterisk on Mac OS X Panther by adding some code after line 165 in
the Makefile and then compiling.

This has been unsuccessful for me.

I downloaded the asterisk-0.9.0.tar.gz tarball and am trying to install
from it.

The output I get upon trying to make after editing the Makefile can be
viewed at:

http://support.ucompass.com/make.txt

If anyone has any experience getting Asterisk to work in Mac OS X and has
any suggestions for me, I'd appreciate it.

Ed
-
Ed Mansouri
Ucompass - http://www.ucompass.com

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RE: [Asterisk-Users] Dropped calls

2004-05-17 Thread Todd Lieberman
do a 'sip debug' and make sure all looks good.

TL

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Bruce Komito
Sent: Monday, May 17, 2004 10:06 PM
To: [EMAIL PROTECTED]
Subject: [Asterisk-Users] Dropped calls


I'm having a problem with outgoing dropped calls.  They symptom is, when I
place a call from a sip extension to the outside, the call is connected
properly, but then abruptly disconnects anywhere from 10 to 60 seconds
later.  This happens when the outgoing call is through a POTS line (TDM)
as well as over a sip gateway.  Calls between sip extensions do not have
this problem.

Has anyone ever experienced this?

Bruce Komito
High Sierra Networks, Inc.
www.servers-r-us.com
(775) 284-5800 ext 115


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RE: [Asterisk-Users] (no subject)

2004-05-16 Thread Todd Lieberman
You'll also have to modprobe the x100p

/sbin/modprobe -k wcfxo
/sbin/modprobe -k zaptel

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of
[EMAIL PROTECTED]
Sent: Sunday, May 16, 2004 9:40 PM
To: [EMAIL PROTECTED]
Subject: [Asterisk-Users] (no subject)


Hello

I am trying to configure Asterisk on RedHat Linux 9 with one X100P one port
card
and one USB one port FXS card. I can modprobe wcusb but ztcfg always return
ZT_CHANCONFIG failed on channel 2: No such device or address (6)
error message.
Also unable to config outgoing call using SIP SoftPhone.
Any working examples of configuration files is highly appreciated.

I mentoned followin lines in /etc/zaptel.conf file.
fxsks=1
fxoks=2

Thanks

Deepak


This message was sent using IMP, the Internet Messaging Program.

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RE: [Asterisk-Users] (no subject)

2004-05-16 Thread Todd Lieberman
What does 'cat /proc/interrupts' tell you?

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Deepak
Malhotra
Sent: Sunday, May 16, 2004 11:09 PM
To: [EMAIL PROTECTED]
Subject: Re: [Asterisk-Users] (no subject)


i did that bit no luck.

- Original Message - 
From: Todd Lieberman [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Sunday, May 16, 2004 6:47 PM
Subject: RE: [Asterisk-Users] (no subject)


 You'll also have to modprobe the x100p

 /sbin/modprobe -k wcfxo
 /sbin/modprobe -k zaptel

 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] Behalf Of
 [EMAIL PROTECTED]
 Sent: Sunday, May 16, 2004 9:40 PM
 To: [EMAIL PROTECTED]
 Subject: [Asterisk-Users] (no subject)


 Hello

 I am trying to configure Asterisk on RedHat Linux 9 with one X100P one
port
 card
 and one USB one port FXS card. I can modprobe wcusb but ztcfg always
return
 ZT_CHANCONFIG failed on channel 2: No such device or address (6)
 error message.
 Also unable to config outgoing call using SIP SoftPhone.
 Any working examples of configuration files is highly appreciated.

 I mentoned followin lines in /etc/zaptel.conf file.
 fxsks=1
 fxoks=2

 Thanks

 Deepak

 
 This message was sent using IMP, the Internet Messaging Program.

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RE: [Asterisk-Users] AGI Assistance

2004-05-09 Thread Todd Lieberman
Declare the file path before you record it.


$path = /usr/local/apache/htdocs/demo/sound/myapp.$date.wav;
$AGI-exec('Record',$path:wav);

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of AstGrp
Sent: Sunday, May 09, 2004 3:47 PM
To: [EMAIL PROTECTED]
Subject: [Asterisk-Users] AGI Assitance


I am trying to figure this out... I'm sure it's simple, but I can't
think of it right now

In my AGI Script I am doing this... (This is done in Perl)

$AGI-exec('Record',
/usr/local/apache/htdocs/demo/sound/$EmpNum%d:wav);

And after this is done.. I want to get the name of the file it created
so I can store it in a database.

Any thoughts

Thanks,

-gcc
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RE: [Asterisk-Users] Concept for line appearances and bridging: anyone?

2004-05-08 Thread Todd Lieberman
John, i think MGCP has this feature.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of John Todd
Sent: Friday, May 07, 2004 5:55 PM
To: [EMAIL PROTECTED]
Subject: [Asterisk-Users] Concept for line appearances and bridging:
anyone?




OK, here's a configuration challenge: I want to have certain line
appearances able to be interrupted by various other line apperances
elsewhere in the office.  This is harder to describe than it is to
demonstrate, so I'll do that:

Let's assume I have Cisco 7960's on all desks.

  1) Call comes from inbound line X destined on extension 1234

  2) Phones A, B, C all ring on line appearance 1234 (there is a
specific line labelled 1234 on each phone)

  3) User A picks up the ringing call on 1234.   Line X and User A are
bridged.

  4) User B saw the caller ID on the call before it was picked up by
user A, but she wants to talk to the caller as well since she has
some relevant information.  User B picks up the phone and pushes the
1234 extension button.  A warning tone is played into the
conversation between X and User A, and then User B is bridged into
the conversation.  User B then talks with X and User A, and then
hangs up.

This is _extremely_ relevant to office PBX systems.  In fact, it's
one of the most used features - the ability to share a call with
other people in the office just by hitting the right line
appearance button.  Has anyone come up with a reasonable solution to
delivering this feature?  For small offices, this is really a
mandatory feature though as the number of calls increases this
becomes more useless in an inbound setting (though as a workgroup
feature it gains usefulness with size of the organization.  I'll skip
the business cases for why this is a good idea and leave it as an
exercise for the reader.)

I have come up with ideas on doing this with some really horrible,
nasty, awful ideas that involve MeetMe rooms, but shudder...
they're really not the right way to do it.  There must be some clever
way of doing this with a new channel specification that would allow
bridging into an existing channel identifier.  I.E.:
Dial(Bridge/SIP/2203-bed5)


Other related topics:

  - The auto-dial I can handle with PLAR (hotline calling - pick up
the phone, and automatically a number is dialed) and DISA on the
Asterisk side.  In other words, when someone picks up line #1 on
their Cisco 7960 (or whatever phone) I can have the system auto-dial
into my * server.  Using the caller ID, I can determine what line
they're calling from.  If there is nobody on that line appearance,
then I can give them a DISA to allow them to dial a regular call, as
if the auto-ringdown didn't happen.

  - This feature becomes useful now that we have some phones that
support SUBSCRIBE methods to allow other phones to show who is on
what lines.  We can _see_ who is on the line, but there is no ability
to add other lines to the call without transferring to a MeetMe
(which then causes call control to be lost, and is a hassle, etc.
etc. etc.)

JT
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Re: [Asterisk-Users] Load module chan_zap.so failed

2004-04-19 Thread Todd Lieberman
you must
ztcfg -vv
then modprobe your zaptel harware...
jorge verastegui wrote:

Hi 
I' ve just installed TE410P and  asterisk-0.7.2 from tar.gz on fedora
core 1. 
When i start asterisk it shows me this:

/usr/lib/asterisk/modules/chan_zap.so: undefined symbol:
ast_pickup_call
Apr 19 16:52:32 WARNING[-1085304704]: loader.c:358 load_modules: Loading
module chan_zap.so failed!
Where do i look, how can i debug?

Thanks in advance

Jorge Verastegui G
RedCetus S.R.L
 



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RE: [Asterisk-Users] E100P for Bandwidth Termination

2004-04-18 Thread Todd Lieberman
If memory serves correct, you'll you have to pass the data channels to an
open T1 card and use a cross over cable to a router.  Don't quote me on this
as I have not done this myself.

TL

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Azher Amin
Sent: Saturday, April 17, 2004 1:59 PM
To: [EMAIL PROTECTED]
Subject: [Asterisk-Users] E100P for Bandwidth Termination


Hi,

I have a query from a client that can he use the E100P card to terminate
the 2Mbps bandwidth in a linux box, thus reducing the cost of cisco
router ??

The other end is a cisco 2620 router with E1 VWIC-1MFC.

Can anyone explain if its possible with Asterisk and further any
configuration help. Applreciated.

Regards
Azher Amin
---
http://www.consulttech.com.pk




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RE: [Asterisk-Users] libspandsp.so.0

2004-04-18 Thread Todd Lieberman
copy libspandsp.so.0 to /usr/lib/asterisk/modules

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of
[EMAIL PROTECTED]
Sent: Sunday, April 18, 2004 7:25 PM
To: [EMAIL PROTECTED]
Subject: [Asterisk-Users] libspandsp.so.0


I successfully compiled  installed the 
spandsp-0.0.1k.tar.gz modules for faxing and 
patched the asterisk according to the readme and 
rebuilt and installed * but I am getting this 
error when attempting to start *. The 
libspandsp.so.0 file exists and I have coppied it 
to several directories recompiled and have the 
same results.   
What am I doing wrong? help please 
  
  [app_rxfax.so]Apr 18 18:57:20 WARNING[1024]: 
loader.c:239 ast_load_resource: libspandsp.so.0: 
cannot open shared object file: No such file or 
directory 
Apr 18 18:57:20 WARNING[1024]: loader.c:407 
load_modules: Loading module app_rxfax.so failed! 
 



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RE: [Asterisk-Users] no sound when connected

2004-04-17 Thread Todd Lieberman
Sounds more like a firewall issue.  TL

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Vlok Stone
Sent: Saturday, April 17, 2004 6:03 AM
To: [EMAIL PROTECTED]
Subject: [Asterisk-Users] no sound when connected


I'm having a sound issue. I'm using BT100 (102). When I dial the echo
test ( or anything for that matter) outside of my LAN there's no sound
when it answers although I hear the ringing tones. Is this an RTP or
codec issue. When I dial through Zap everything is fine. Thanx.

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RE: [Asterisk-Users] Run Asterisk without any .conf file ??

2004-04-14 Thread Todd Lieberman
after 'make install' run 'make samples'

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Angel Diaz
Sent: Wednesday, April 14, 2004 11:00 AM
To: [EMAIL PROTECTED]
Subject: [Asterisk-Users] Run Asterisk without any .conf file ??


Hi all,
   I am very new with Astersik. Could some body tell
me if it is possible to run Asterisk without any .conf
file in /etc/asterisk ? I just want to test if my
Asterisk has been installed correctly and as I am
waiting for digium cards ... 
I have already tried but nothing happened after some
verbose it stop...
Thanks 
Angel





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RE: [Asterisk-Users] Voicemail Question

2004-04-11 Thread Todd Lieberman



du -sh 
/var/spool/asterisk/vm/*

  -Original Message-From: 
  [EMAIL PROTECTED] 
  [mailto:[EMAIL PROTECTED]On Behalf Of Paul 
  TyremanSent: Sunday, April 11, 2004 11:17 AMTo: 
  [EMAIL PROTECTED]Subject: [Asterisk-Users] Voicemail 
  Question
  Hi,
  
  Is it possible to stop users from having the 
  option to change their voicemail greetings ?
  
  I'm running asterisk on an old machine with a 
  small hard drive and I don't want users to be able to take up room on it by 
  recording their own messages.
  Also, once someone has recorded their own messages, cant it be set 
  back to the default one ?
  
  Once final question, is it possible to see how much space each users 
  mailbox is taking up and can I delete voicemails from users mailboxeson 
  the server ?
  
  Thanks, Paul.


RE: [Asterisk-Users] Booting error - Unable to specify channel 2: No such device

2004-04-11 Thread Todd Lieberman
modprobe your zaptel hardare...

TL

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Anon
Sent: Sunday, April 11, 2004 7:52 PM
To: [EMAIL PROTECTED]
Subject: [Asterisk-Users] Booting error - Unable to specify channel 2:
No such device


Hello All,
I am getting a set of errors when I boot Asterisk that I have not been able
to
solve.  What is causing these error(s)?

Asterisk boot output:
==
Asterisk CVS-04/10/04-21:44:51, Copyright (C) 1999-2001 Linux Support
Services, Inc.
Written by Mark Spencer [EMAIL PROTECTED]
=
[ Booting..Apr 11 17:42:50 WARNING[16384]: chan_zap.c:684
zt_open: Unable to specify channel 2: No such device
Apr 11 17:42:50 ERROR[16384]: chan_zap.c:5357 mkintf: Unable to open channel
2: No such device
here = 0, tmp-channel = 2, channel = 2
Apr 11 17:42:50 ERROR[16384]: chan_zap.c:7482 setup_zap: Unable to register
channel '2'
Apr 11 17:42:50 WARNING[16384]: loader.c:313 ast_load_resource: chan_zap.so:
load_module failed, returning -1
-- Unregistered channel 1
-- Unregistered channel 2
Apr 11 17:42:50 WARNING[16384]: loader.c:408 load_modules: Loading module
chan_zap.so failed!


My zaptel.conf:
==
loadzone=us
defaultzone=us
# Load FXO device (a X100P PSTN card) as Channel 1
fxsls=1
#
# Load FXS device (a TDM400P) as Channel 2
fxols=2


My zapata.conf:
==
[channels]
language=en
context=pstn
signalling=fxs_ls
usecallerid=yes
echocancel=yes
echocancelwhenbridged=yes
rxgain=+0
txgain=+0
channel = 1 ;Channel 1 will be the X100P PSTN card

language=en
context=CustomerSide
signalling=fxo_ls
usecallerid=yes
echocancel=yes
echocancelwhenbridged=yes
channel = 2 ;Channel 2 will be the TDM400P card



Thanks in advance for any help,
Anon

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RE: [Asterisk-Users] Softphone (with USB headset) for Mac recommendations

2004-04-06 Thread Todd Lieberman
I don't have a Mac so I can't suggest a good client, but, I suggest a Cisco
7905G w/a plantronics head set, it's perfect for this job.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Scott Laird
Sent: Tuesday, April 06, 2004 11:39 AM
To: [EMAIL PROTECTED]
Subject: [Asterisk-Users] Softphone (with USB headset) for Mac
recommendations


Well, I have my 7940 up and running at home, and everything's working
pretty much perfectly.  So, it's time to find new things to break :-).
The problem de jour is long-distance calling from work: I can use my
cell phone, but I'm in an inside office on the 42nd floor and it's
really hard to get good reception.  So, I'm thinking about running a
softphone on my Mac laptop and using it.  The big problem is that my
office is *noisy*--I'm currently sharing it with a pile of Cisco
routers and a number of 1U servers with beefy fans.  So, I need a good
USB headset that can cope with noisy conditions.  Oh, yeah, and it'd be
nice if it was cheap.

Does anyone have any suggestions?  Would I be better off spending the
$65 for a cheezy budgetone then $20 on a headset, and $20 on software,
and $25 on a better headset, and so forth?


Scott

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Re: [Asterisk-Users] res_motv: Request for Comment

2004-04-06 Thread Todd Lieberman
I'm keen on motv.  I'll build a cgi wrapper for the logs if you need to
assign the task to someone.  

TL

On Tue, 2004-04-06 at 23:31, Mark Spencer wrote:
 I've been considering the nature of Asterisk, its security, the bug
 tracker, and more...  And i've come up with an interesting idea: A
 message of the version.  The idea is that Asterisk has a compile time
 32-bit unsigned int version which is incremented whenever some major new
 bug is fixed.  When Asterisk starts up (and periodically, maybe once per
 day), it sends a packet with the version number to a server at Digium,
 along with a message level (INFO,MINOR,MAJOR,CRITICAL) and the Digium
 server replies (if it receives the packet, if not, it might get sent again
 in a day) with any INFO, MINOR, MAJOR, or CRITICAL messages which are
 associated with that version of the code.  In this way, an asterisk
 administrator could easily see if there were any major issues, critical
 security updates, etc, that his system might need to be updated for.
 
 Now, of course, any time you put a call home feature in, there are
 people who will be concerned about privacy.  Clearly it will be able to be
 disabled, but I want to run my idea about deployment by everyone here and
 see if you guys had some ideas.  The idea would be that *new* installs
 (make samples) would have the feature turned on for MAJOR level by
 default, and that any existing install (e.g. /etc/asterisk/sip.conf
 exists, but not /etc/asterisk/motv.conf) would have the file created at
 the next make install based upon prompting the installer.
 
 Any feedback on:
 
 a) The idea itself -- is it a good one or is it stupid?
 
 b) The way to make it deployed without sneaking a call home in on
 anybody that doesn't want it?
 
 Thanks!
 
 Mark
 
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[Asterisk-Users] PRI Errors

2004-03-18 Thread Todd Lieberman
Can anyone decipher these error messages?

Mar 18 18:10:21 WARNING[131081]: chan_zap.c:5949 zt_pri_error: PRI: Read on
39 failed: Unknown error 500
Mar 18 18:10:21 NOTICE[131081]: chan_zap.c:6664 pri_dchannel: PRI got event:
6 on span 1


Thanks,  TL

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Re: [Asterisk-Users] Phone with large display

2004-03-09 Thread Todd Lieberman
I use the 7905G with SIP.  Only problem is there is no mic for the
speakerphone.


On Tue, 2004-03-09 at 20:34, Jonathan Moore wrote:
 I believe these are skinny only models. Have you had luck with them in an *
 environment?
 

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Re: [Asterisk-Users] Best VOIP Analog adapter ???

2004-02-27 Thread Todd Lieberman
I like putting a TxxxP in your * system and connecting the systems via a 
T1 cross over cable.



Hi,

Did anyone know if exist some adapter that give me the option to connect two kind of 
tecnologies ?
Something like with 1 RJ-45 port  1 RJ 11 Port (IN), and 1 RJ 11 port (OUT).
Then i can join my old PBX that works perfectly with Asterisk that works great too (But in voip mode) with my analog phone .

Anyone know some adapter that make this miracle ?

Thanks alot,

Carlos

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Re: [Asterisk-Users] how to route based on DNIS

2004-02-25 Thread Todd Lieberman
Alas I feel the same way, but my service provider has the 800 numbers
connect to the POP via a Lucent Switch and then pass the 800 calls to a
local inter connect via some other switch.  Ask your provider if they
can pass you the actual DNIS.  In my case Verizon  (Philadelphia) can
but my lower rates are with a CLEC (ATX) and they can not.  

I only pay $3 for 20 DID's so the added cost is marginal but the
management is a bit tricky as my DB schema did not consider masking
local numbers to 800 numbers.  You'll just have to play it by ear.

Regards,

Todd Lieberman

On Wed, 2004-02-25 at 22:36, John Brown (CV) wrote:
 Hi List,
 
 how does one route calls in extensions.conf via DNIS ??
 
 
 I need to route the 800 number that was dialed to the
 right part inside of asterisk.  I don't want to waste
 a PSTN DID for each Watts number.
 
 thanks
 
 
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Re: [Asterisk-Users] Predictive Dialing

2004-02-19 Thread Todd Lieberman
Dear Matt,

I have never used shady dial but would be happy to try and get it
working over IAX for you.  Here is how I see this working; during you
initial R  D phase I would put you on one of my development servers
with a PRI T1 that I use for testing.  Your cost during the RD phase
will be $100/month for the server/bandwidth and .04/min for calls made
within the continental US. 

When you outgrow the solution above we'll get you your own server and a
dedicated PRI T1 line(s).  I can offer you the dell sever below for
$250/month.  A single PRI T1 will cost you $300/month plus .03/min.

1)  PowerEdge 1650 2x1.4GHz P3,1GB,2x18 SCSI,RAID,Dual Power
2)  Digium  T100P w/your own Dedicated PRI T1 line
3)  Network Monitoring, Cisco PIX/35xx Switches  BGP routing.
4)  8x5 Telephone support  24 hour emergency pager

Thank you in advance for the opportunity to offer you this solution.

Regards,

Todd Lieberman

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On Thu, 2004-02-19 at 21:20, matt wrote:
 Is there a IAX provider who can offer predictive dialing (eg shady dial) 
 in the US and pass calls which are answered back to me here in New Zealand?
 
 Kind regards,
 
 Matt Riddell
 
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Re: [Asterisk-Users] Zhone + call transfer

2004-02-16 Thread Todd Lieberman
Kent Williams wrote:

After finding a spot to put the Zhone Zplex so that the fan noise
doesn't annoy anyone, I've got everything working to an acceptable level
except for call transfers. No matter what I do the Zhone doesn't seem to
be passing 'flash' key presses on to asterisk, ie whenever I try to
transfer a call, nothing happens. The DTMF tones pressed after the
'flash' key are simply heard over the conversation.
Running asterisk with -vvvc doesn't show anything when trying to
transfer a call which leads me to believe that it has something to do
with the Zhone.
Can anyone confirm that call transfers do in fact work with the Zhone
Zplex? Is there anything obvious that I may have missed?
...and yes, I've added the following to Zapata.conf for the appropriate
channels:
threewaycalling = yes
transfer = yes
cancallforward = yes
Cheers,
Kent
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If your phone has a setting for flash button timing try increasing it.  
I'm not sure how to tweek the timing of flash within *. 
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Re: [Asterisk-Users] Force SIP Phones to Register

2004-02-11 Thread Todd Lieberman
Tom Green wrote:

Hi,

Is it possible to force a SIP phone to send a register
message to the PBX? I want to change a phone's
extension. By forcing that phone to send a register
msg, I can ensure that the phone is able to make or
receive calls without any delay.
Any pointers/help is appreciated.

TG

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Just set the refresh rate low, say 3600 ms, or reboot the phone.  TL

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Re: [Asterisk-Users] Cisco 7960 bug in 6.1 evident in Asterisk

2004-02-05 Thread Todd Lieberman
Chris Clifton wrote:

So do the 7960's have to be on the same subnet as the * box ?

This seems like a major detriment to using them in a typical wan
environment.
- Chris Clifton

- Original Message - 
From: Brian West [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Wednesday, February 04, 2004 1:58 PM
Subject: Re: [Asterisk-Users] Cisco 7960 bug in 6.1 evident in Asterisk

 

Does the first line, backup and emergency proxy go to the * box on the
same wire?  Malcolm and I figured out the 7960's freak smooth out if the
asterisk server isn't on the same subnet his phones kept rebooting over
and over and over till we took them off the switch they were on and move
them to the one with the aterisk server.
bkw

On Wed, 4 Feb 2004, John Todd wrote:

   

Yes and no.  The Cisco phone is on a NAT network that is quite
distant from one of the Asterisk servers, but on the same wire as the
other.  Three lines go to the remote *, and three lines remain local
on the network to the other * server.  I'm running CVS as of this
morning on both servers.  Strangely, today the phone hasn't locked up
or rebooted, though now I am getting one or two of the lines failing
to REGISTER - they're simply not sending out a request, according to
the network dump.  sigh
JT

At 7:43 AM -0600 2/4/04, Brian West wrote:
 

Question.. is the 7960 on the same subnet as your asterisk server?  I
   

have
 

a 7960 registered with 3 diffrent asterisk servers.  All 6 lines.
   

Running
 

6.1 and has 12 days of uptime.

bkw

On Wed, 4 Feb 2004, John Todd wrote:

   

So, I've managed to consistently lock up my Cisco 7960 (SIP 6.1) to
the point where it needs to be unplugged, due to software errors.
This is a first.
My suspicions are that this bug in Asterisk is causing the lockups:
   http://bugs.digium.com/bug_view_page.php?bug_id=889
It seems unusual to me that a low volume of bogus SIP messages
 

should
 

lock up the 7960, but that seems to be the case.   It seems this
 

only
 

happens on my 7960 that I have completely full of extensions (all
 

six
 

line buttons are lit, two of them are auto-answer.)   I think this
 

is
 

one bug tickling another bug; bad messages from * are killing the
7960.
I'd like anyone else with experiences with this  type of failure
 

with
 

Asterisk to give me a shout; I'm going to report this to Cisco
somehow, but don't have enough evidence.
 

 JT

   

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My remote 15 seat call center uses 79xx phones and a point to point T1.  
Your millage may vary with the number of users/applications your 
bandwidth supports.  You may need to install QoS for your network to 
give SIP traffic top priority.  It's best to have a low latency connection!

Regards, TL
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Re: [Asterisk-Users] System Attendent

2004-01-14 Thread Todd Lieberman
I made my own MP3 files for the hold music.  TL

Shad Mortazavi wrote:

Dear All,

I have a number of call queues defined in Asterisk.

I would like to program a system attendant that tells people;

1. Every 60 seconds 'Your call will be answered as soon as possible'
2. Tell the user how many calls are on the queue.
I would then like them put back on hold music.

Does someone have a configuration for this or something similar?

Your help would be greatly appreciated.

Kind Regards

Shad Mortazavi

US Technical Manager
Nexus Management
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Re: [Asterisk-Users] Cisco 7960, Nortel MICS, Digital sets, ...

2003-12-15 Thread Todd Lieberman
Stay away from the MICS.  I realize the handsets are nice but the entire 
system is far too complex for it's own good.   The M in MICS stands for 
modular.  My MICS supports a 15 seat call center.  The system has 4 
modules daisy chained together, a remote access box, a separate system 
for music on hold, wiring galore and a hooky user interface to program 
with.  Worst part is if one module goes down it can bring the entire 
sysetm down!.  The kicker for me is that I don't have someone one site 
so it can take hours to troubleshoot and fix my problems remotely.  The 
MICS new cost me almost 20 G's.

In contrast, I am very satisfied with asterisk.  I have a 12 seat call 
center and the total cost was about $6000.  It took me about two weeks 
to get comfortable with * but now I'm addicted. 

I suggest you take * for a test drive.  Get two Cisco phones off ebay 
and install asterisk on any old P3 or better.  Sign up for nufone.net 
and find out for yourself how good VOIP sounds.  All my phones are Cisco 
7940's.  Programming the services button is easy if you can do web 
programming and it's reliability is fair to good or no worse than 
Nortel.  I have no experience with paging but I hear the Snom phones can 
do an auto answer so if that is a requirement you may want to check the 
list archives for some paging background before you buy cisco, you may 
want Snom.

Good luck, Todd Lieberman

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Derek Billingsley wrote:

I have a couple of questions I'm hoping folks can help me out with.  
When I search the mailing list, I see folks doing what I'm interested 
in so here's hoping !
 
- How are people making out with interfacing to the 7960?  I'm 
considering buying a number of these as they look quite feature rich.  
But, are they easy to interface to? 
 - Will I be able to interface with softkeys on the phone?  For 
example, I see the phone has a 'Services' button that I'd like to 
program, maybe even with material that gives agents real time 
information (such as any real-time network information I want flashed 
to agents), 
 
- As an alternative to above, we are considering the Nortel MICS 
approach (like a low cost 6x16).  Our ILEC supplies us currently with 
a CO-based PBX service and we've come to love the Meridian sets.  As 
an alternative to the IP phones, I've seen refurb'd MICS systems for 
sale.  I read in the group that the phones themselves are a 
proprietary Nortel signalling but I can front-end the PBX with an 
Asterisk setup.   If I do this, is it possible to maintain the ability to:
 - .. select from a list of multiple lines that might be ringing? 
(makes sense if each trunk is fed separately from Asterisk)
 - .. intercom access between phones seems as though it would be 
through the MICS and not touch Asterisk at all
 - .. Can I light a message-waiting lamp? (So a VM waiting in 
Asterisk would light the lamp on a particular Meridian set)
 
If it wasn't for those damn friendly Meridian sets haha...  but maybe 
the Cisco set is a good substitute.

- Just another final question, has anyone had success in running a 
real-time, low cost Internet-based trunk between office locations 
using Asterisk and going through setting up dialing plans, etc.  I 
want to push ahead for a trial of this but I'd like to know what I 
should be expecting?  Can I expect toll-quality voice?  Any problems 
with full-duplex? etc  This is a basic question, I know, but I'm 
trying to understand what my expectations should be.
 
Thanks for the help, this project is quite exciting stuff. 
Derek
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Re: [Asterisk-Users] Norstar MICS

2003-12-15 Thread Todd Lieberman
Check out:  
http://lists.digium.com/pipermail/asterisk-users/2002-December/006728.html

David Gomillion wrote:

I am currently working on an Asterisk test system, and will be
presenting a demo to the Board of Directors tomorrow night.  I want to
make sure I have all of my ducks in a row.
The Asterisk system will be used to replace a Norstar MICS.  The
location has two PRI's coming in, with a few hundred DIDs.  I know how
to make * use the DIDs incoming, and I know how Nortel uses the DIDs.
Now for the question: I wish to put * between the telco and the Nortel
PBX.  How do I set up dialing out a PRI from * to the Nortel and sending
the 4 digits so that the legacy phone system knows which extension to
route the call to?
Am I thinking about this wrong?  It seems to me that I need to buy a
4-port T1 card, take in the 2 PRIs on two of the ports, do the * magic,
and output 2 PRIs on the other 2 ports, thereby connecting the Nortel
and * and the P$TN.  Has anyone actually done this?
Can it work?  I really don't want to lie... If I need to present the
plan as replacing the entire system all at once, that's fine, but
they're a lot more likely to sign off if we can do it as a phase-out
instead of a forklift upgrade.
Thanks,
David Gomillion
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Re: [Asterisk-Users] AutoAttendent ON/OFF control by Attendent

2003-12-15 Thread Todd Lieberman
Put the calls to a Q and have your reciptionist login/logout of the Queue. 

xten = 600,1,AddQueueMember(phillyq|SIP/${CALLERIDNUM:6})
exten = 600,2,Playback(agent-loginok)
exten = 600,3,Hangup
exten = 601,1,RemoveQueueMember(phillyq|SIP/${CALLERIDNUM:6})
exten = 601,2,Playback(agent-loggedoff)
exten = 601,3,Hangup
Sri wrote:

Hi All
This is one scenario I would like to have some help.  I have searched 
the digium lists and could not find any posts on this.

How can an Attendant switch on or off the AutoAttendant from her phone?
Eg.
8am - Attendent enters office - switches OFF auto attendent.  He/She 
takes in all the incoming calls and answers.
12pm - out of lunch. Needs to put the system back into Auto.  1 pm - 
return from lunch. Needs to switch OFF auto attendent
5 pm-  Puts Auto attendent ON.

I am sure there can be a script built that should change 
extensions.conf. and reloading asterisk on the attendent activating 
based on a clock that kicks in 8 am, 12 pm, 1 pm and 5 pm.
I dont want this to be time restricted. the attendent should have 
control.
Is there a better way ?  this could be even done through the phone of 
the attendent eg, like *80-1 (ON) *80 - 2 (OFF)...

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Re: [Asterisk-Users] AutoAttendent ON/OFF control by Attendent

2003-12-15 Thread Todd Lieberman
Using a Q is nice because you can have another employee or group of 
employees cover while the receptionist is on break.

TL

Olle E. Johansson wrote:

Tilghman Lesher wrote:

On Monday 15 December 2003 10:57, Sri wrote:

Hi All
This is one scenario I would like to have some help.  I have
searched the digium lists and could not find any posts on this.
How can an Attendant switch on or off the AutoAttendant from her
phone? Eg.
8am - Attendent enters office - switches OFF auto attendent. 
He/She takes in all the incoming calls and answers.
12pm - out of lunch. Needs to put the system back into Auto.
1 pm - return from lunch. Needs to switch OFF auto attendent
5 pm-  Puts Auto attendent ON.

I am sure there can be a script built that should change
extensions.conf. and reloading asterisk on the attendent activating
based on a clock that kicks in 8 am, 12 pm, 1 pm and 5 pm.
I dont want this to be time restricted. the attendent should have
control. Is there a better way ?  this could be even done through
the phone of the attendent eg, like *80-1 (ON) *80 - 2 (OFF)...


exten = *801,1,DBPut(auto/attendant=1)
exten = *802,1,DBPut(auto/attendant=0)
exten = s,1,DBGet(autoattendant=auto/attendant)
exten = s,2,GotoIf($[${autoattendant} = 1]?auto|1)
exten = s,3,Dial(Zap/23,30,t)
exten = s,4,Goto(auto|1)
Thank you all!
http://www.voip-info.org/tiki-index.php?page=Asterisk+tips+autoattendant
created.
/O

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RE: [Asterisk-Users] Needed - Asterisk Consulting

2003-12-08 Thread Todd Lieberman
Hi Sean, 

I spoke to Atool about his project and assured him AGI on asterisk was the
way to go.  I quoted $1000 for the programming and he may be interested,
again, thanks for the lead.  

I'm in Philly but I'm only 2-3 hrs away from the DC market place.  If you
would be so kind to pass my contact information to your customer I would
really appreciate it.  

BTW:  I need a T100P.  Please contact me to place the order.

Regards,

TL

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-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Sean P.
Robertson
Sent: Thursday, December 04, 2003 5:42 PM
To: [EMAIL PROTECTED]
Subject: [Asterisk-Users] Needed - Asterisk Consulting

A customer contacted us today concerning getting a VoIP to PSTN system with
a few IP Phones setup.  Asterisk should fit his needs. It is not a big job,
but I think that this customer is going to need onsite work.

Please contact me off list if you are an interested reseller in the
Washington, DC area.

Sean

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http://www.netxusa.com/


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RE: [Asterisk-Users] Draft RFP for Asterisk installation/configuration

2003-12-04 Thread Todd Lieberman
Dear Rob,

I'm a solo Asterisk vendor in Philadelphia, PA (www.tlsolutions.net).  I
would like to submit a reply to your RFP.  I would also like you to consider
other hardware recommendations for your * systems.
 
Are you available by telephone to discuss your project in more detail? 

Regards,

Todd Lieberman
215-500-6913

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Rob Page
Sent: Thursday, December 04, 2003 10:31 AM
To: [EMAIL PROTECTED]
Subject: [Asterisk-Users] Draft RFP for Asterisk installation/configuration

Hello everyone:

I've been lurking on this list for a bit now and reading about *.  The
project seems to have great momentum and could-always-be-better
documentation.  I can relate!  :^)

We would like to get some help from the experts on this list getting a
prototype installation installed at Zope Corporation.

We've posted a *draft* RFP at:

 - http://www.zope.com/AsteriskRFP

I would like to get comments on the draft RFP (technical correctness,
clarity, requirements, etc.).  We'll work to incorporate these comments
into the RFP and then post another note inviting interested parties to
write proposals.

We are located in Fredericksburg, VA (about 40 miles south of
Washington, DC).  That said, presuming our approach in the RFP is valid
we don't need a local vendor - all work can be done remotely.

I would also appreciate it if the integrators/vendors/solo gurus out
there who are inclined to make a proposal would send me a short note
indicating this interest.

Thanks in advance,
Rob

P.S. - Feel free to send me email off-list.  We will publish the
comments we receive (removing people's identity) and document any
modifications that we make to the RFP on our website.

-- 
Rob PageV: 540.361.1710
Zope CorporationF: 703.995.0412

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[Asterisk-Users] Pressing 0 in Voicemail causes * to hangup

2003-11-24 Thread Todd Lieberman

The Problem:  When a call gets into voicemail from Queue and presses 0
before leaving a message * will issue a Hangup.  I'm sure it's a context
thing I just don't know where it is.  Any suggestions would be appreciated.
Regards, TL

-- Playing 'vm/1/unavail' (language 'en')
-- Hungup 'Zap/2-1'

Here is a snip-it from my extentions.conf

[qout-phillyq]
exten = 0,1,Voicemail2(u1)
exten = 0,2,Goto(default,s,1)

[open]
; goto philly q
exten = 1,1,Answer
exten = 1,2,Background(wrn-phillyq)
exten = 1,3,Queue,phillyq
exten = 1,4,WaitMusicOnHold(20)
exten = 1,5,Voicemail2(u1)
exten = 1,6,Playback(vm-goodbye)
exten = 1,7,Hangup




Here is my queues.conf

[general]
;
; Global settings for call queues
;   (none exist currently)

[phillyq]
music = default
announce = queue-phillyq
context = qout-phillyq
timeout = 15
retry = 5
maxlen = 0


--
Todd Lieberman
215-500-6913

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RE: [Asterisk-Users] Pressing 0 in Voicemail causes * to hangup

2003-11-24 Thread Todd Lieberman
I'm using Voicemail2.  Either way my systems issues the hang up w/v1 or v2.
TL

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Brian West
Sent: Monday, November 24, 2003 12:54 PM
To: [EMAIL PROTECTED]
Subject: RE: [Asterisk-Users] Pressing 0 in Voicemail causes * to hangup

Voicemail1 is gone.  Voicemail2 replaced voicemail early this month.

bkw

On Mon, 24 Nov 2003, Tim Thompson wrote:

 I tried it w/ mine as well and it hung up on me because I just have
 Voicemail running not Voicemail2.

 It seems as though you have Voicemail2 because it's trying to play the
 Unavialable message.

 Just a thought though.

 Does it do the samething w/



 [qout-phillyq]
 exten = 0,1,Voicemail(u1)
 exten = 0,2,Goto(default,s,1)



 Tim Thompson
 http://www.amatechtel.com
 (806) 722-2227


 -Original Message-
 From: Todd Lieberman [mailto:[EMAIL PROTECTED]
 Sent: Monday, November 24, 2003 9:18 AM
 To: [EMAIL PROTECTED]
 Subject: [Asterisk-Users] Pressing 0 in Voicemail causes * to hangup


 The Problem:  When a call gets into voicemail from Queue and presses 0
 before leaving a message * will issue a Hangup.  I'm sure it's a context
 thing I just don't know where it is.  Any suggestions would be
 appreciated.
 Regards, TL

 -- Playing 'vm/1/unavail' (language 'en')
 -- Hungup 'Zap/2-1'

 Here is a snip-it from my extentions.conf

 [qout-phillyq]
 exten = 0,1,Voicemail2(u1)
 exten = 0,2,Goto(default,s,1)

 [open]
 ; goto philly q
 exten = 1,1,Answer
 exten = 1,2,Background(wrn-phillyq)
 exten = 1,3,Queue,phillyq
 exten = 1,4,WaitMusicOnHold(20)
 exten = 1,5,Voicemail2(u1)
 exten = 1,6,Playback(vm-goodbye)
 exten = 1,7,Hangup


 

 Here is my queues.conf

 [general]
 ;
 ; Global settings for call queues
 ;   (none exist currently)

 [phillyq]
 music = default
 announce = queue-phillyq
 context = qout-phillyq
 timeout = 15
 retry = 5
 maxlen = 0


 --
 Todd Lieberman
 215-500-6913

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RE: [Asterisk-Users] Asterisk Stops Responding

2003-09-03 Thread Todd Lieberman
My last restart was 8 days ago.  I'm now running:

'asterisk -vgc  /var/log/asterisk.log' from screen 0

and

'tail -f /var/log/asterisk.log' from screen 1

I have not had a crash since 8/25 and have run about 6580.18 minutes through
the system over my PRI.

Hardware:
VALINUX 1220 PIII 866, 384Mb, 2x20 GHZ
T100P
cdr_mysql is being used and is 8/25 cvs.  I do not load the ;driver=aopen in
modem.conf

Are you using the uniqueid feature from within cdr_mysql?  I am, but I
hacked it to work.  I'm sure there is a place for me turn the uniqueid
feature but I did not know where to turn it on from so I removed the if
statement and force the insert of the uniquie id.  Maybe that has something
to do with it.

Regards, TL


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of John Congdon
Sent: Wednesday, September 03, 2003 8:40 AM
To: [EMAIL PROTECTED]
Subject: [Asterisk-Users] Asterisk Stops Responding


This is getting to be a big problem.  I am hoping it is something
I have setup wrong somewhere...

Various channels just freeze.  It always appears to be the agents
phones only.  They will come to me and say the phones are down again.

This morning here is what I see.  I can not do STOP NOW.  Just returns
to
the CLI prompt.  I have to kill it.  Notice that I try to hangup the
channels and
nothing happens.

Any suggestions?



pbx*CLI show channels
 Channel  (ContextExtensionPri )   State Appl.
Data
Zap/66-1  (local  7100 1   )  Up AgentLogin
(Empty)
Zap/54-1  (local  7100 1   )  Up AgentLogin
(Empty)
Zap/26-1  (macro-enqueue s105 )  Up Queue
  PillNetwork|t||pillnetwork
Zap/25-1  (macro-enqueue s105 )  Up Queue
  PillNetwork|t||pillnetwork
Zap/52-1  (local  7100 1   )  Up AgentLogin
(Empty)
Zap/65-1  (local  7100 1   )  Up AgentLogin
(Empty)
Zap/64-1  (local  7100 1   )  Up AgentLogin
(Empty)
7 active channel(s)
pbx*CLI soft hangup Za
Zap/25-1  Zap/26-1  Zap/52-1  Zap/54-1  Zap/64-1  Zap/65-1  Zap/66-1
pbx*CLI soft hangup Zap/
Zap/25-1  Zap/26-1  Zap/52-1  Zap/54-1  Zap/64-1  Zap/65-1  Zap/66-1
pbx*CLI soft hangup Zap/
Zap/25-1  Zap/26-1  Zap/52-1  Zap/54-1  Zap/64-1  Zap/65-1  Zap/66-1
pbx*CLI soft hangup Zap/66-1
Requested Hangup on channel 'Zap/66-1'
pbx*CLI soft hangup Zap/65-1
Requested Hangup on channel 'Zap/65-1'
pbx*CLI soft hangup Zap/64-1
Requested Hangup on channel 'Zap/64-1'
pbx*CLI soft hangup Zap/54-1
Requested Hangup on channel 'Zap/54-1'
pbx*CLI soft hangup Zap/52-1
Requested Hangup on channel 'Zap/52-1'
pbx*CLI soft hangup Zap/25-1
Requested Hangup on channel 'Zap/25-1'
pbx*CLI soft hangup Zap/26-1
Requested Hangup on channel 'Zap/26-1'
pbx*CLI show channels
 Channel  (ContextExtensionPri )   State Appl.
Data
Zap/66-1  (local  7100 1   )  Up AgentLogin
(Empty)
Zap/54-1  (local  7100 1   )  Up AgentLogin
(Empty)
Zap/26-1  (macro-enqueue s105 )  Up Queue
  PillNetwork|t||pillnetwork
Zap/25-1  (macro-enqueue s105 )  Up Queue
  PillNetwork|t||pillnetwork
Zap/52-1  (local  7100 1   )  Up AgentLogin
(Empty)
Zap/65-1  (local  7100 1   )  Up AgentLogin
(Empty)
Zap/64-1  (local  7100 1   )  Up AgentLogin
(Empty)
7 active channel(s)

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RE: [Asterisk-Users] reload not working

2003-08-20 Thread Todd Lieberman
Martin - et all,

I'm having the same issue.  I have a PRI T1 on a T100P with six 7940 Cisco
Phones w/SIP load 4.4. What hardware do u have?  The worst part is that my
system will sometimes just busy out even if I do not issue a reload command!
However if I issue reload it's a sure thing * will hang.

I spoke w/[EMAIL PROTECTED] about this last week but we never resolved it and my
system has been hung 3 times in two weeks.  Each time it hangs I killall -9
asterisk, cvs update  restart.  He said he was working on the releasing of
a PRI channel code last week and that the Telco and * may not be jiving
correctly.   I had the problem w/the 7/8/2003 cvs so the issue probably
still exists.

I'll report any findings from asterisk -gc as soon as I find any
on my side, I just don't want to take
down * during business hours.  So tonight I'll restart
w/asterisk -gc try and get to the bottom of this w/you.  TL

Here is what he [EMAIL PROTECTED] recommended:


 Well if you use sip phones you might want to have sip debug turned on.
 But if you have many SIP phones then you're going to have lots of SIP
 messages.

 The zap show channels output is broken. It might show some false
 messages. Instead do zap show channel chann_no If the PRI Flag is
 Call then this channel hasn't been cleared properly. If it's empty than
 it's ok. If the channel is not serviced by your telco it's going to be in
 Restarting state.

 Also make sure then when you restart asterisk that all the 23 channels get
 restarted at the very begining.

 regards
 Martin




-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Marcus
Adolfsson
Sent: Wednesday, August 20, 2003 9:05 AM
To: [EMAIL PROTECTED]
Subject: [Asterisk-Users] reload not working


I upgraded to the latest CVS yesterday (and this morning again), and
whenever I execute the reload command Asterisk seems to hang. While the
current calls aren't dropped, no new calls can be made. The CLI isn't
responding properly either. The only way to get going again is to exit
the CLI and stop Asterisk and start again. Any comments?

Thanks,

Marcus

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RE: [Asterisk-Users] reload not working

2003-08-20 Thread Todd Lieberman
What is your SIP registration timeout?

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Marcus
Adolfsson
Sent: Wednesday, August 20, 2003 11:50 AM
To: [EMAIL PROTECTED]
Subject: RE: [Asterisk-Users] reload not working


I have three Cisco 7960 phones/SIP 5.3 using two Wildcard X100Ps and IAX
service from Nufone. It worked fine on my earlier installed CVS from
6/10. I have not noticed any random hangs, altough it has only been
running for two days.

Thanks,

Marcus

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Todd
Lieberman
Sent: Wednesday, August 20, 2003 11:21 AM
To: [EMAIL PROTECTED]
Subject: RE: [Asterisk-Users] reload not working


Martin - et all,

I'm having the same issue.  I have a PRI T1 on a T100P with six 7940
Cisco Phones w/SIP load 4.4. What hardware do u have?  The worst part is
that my system will sometimes just busy out even if I do not issue a
reload command! However if I issue reload it's a sure thing * will hang.

I spoke w/[EMAIL PROTECTED] about this last week but we never resolved it
and my system has been hung 3 times in two weeks.  Each time it hangs I
killall -9 asterisk, cvs update  restart.  He said he was working on
the releasing of a PRI channel code last week and that the Telco and *
may not be jiving
correctly.   I had the problem w/the 7/8/2003 cvs so the issue probably
still exists.

I'll report any findings from asterisk -gc as soon as I find
any on my side, I just don't want to take down * during business hours.
So tonight I'll restart w/asterisk -gc try and get to the
bottom of this w/you.  TL

Here is what he [EMAIL PROTECTED] recommended:


 Well if you use sip phones you might want to have sip debug turned 
 on. But if you have many SIP phones then you're going to have lots of 
 SIP messages.

 The zap show channels output is broken. It might show some false 
 messages. Instead do zap show channel chann_no If the PRI Flag is 
 Call then this channel hasn't been cleared properly. If it's empty 
 than it's ok. If the channel is not serviced by your telco it's going 
 to be in Restarting state.

 Also make sure then when you restart asterisk that all the 23 channels

 get restarted at the very begining.

 regards
 Martin




-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Marcus
Adolfsson
Sent: Wednesday, August 20, 2003 9:05 AM
To: [EMAIL PROTECTED]
Subject: [Asterisk-Users] reload not working


I upgraded to the latest CVS yesterday (and this morning again), and
whenever I execute the reload command Asterisk seems to hang. While the
current calls aren't dropped, no new calls can be made. The CLI isn't
responding properly either. The only way to get going again is to exit
the CLI and stop Asterisk and start again. Any comments?

Thanks,

Marcus

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RE: [Asterisk-Users] Killing runaway PBX

2003-08-09 Thread Todd Lieberman
kill -9 PID

--
Todd Lieberman
800-675-3078


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Jim Friedeck
Sent: Friday, August 08, 2003 5:50 PM
To: [EMAIL PROTECTED]
Subject: [Asterisk-Users] Killing runaway PBX

How do I stop asterisk when it is in a bad mood? It keeps dialing 
extensions and won't listen! I tried kill PID. No go. I don't want to 
have to reboot again. Thanks.

Jim Friedeck

P.S. I love it when my boss looks over my shoulder and I don't have an 
answer when he says: 'So, what are you doing?'

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RE: [Asterisk-Users] VoiceMail2 Wish List

2003-07-30 Thread Todd Lieberman
Will there be a way to delete messages from email.  I love getting voicemail
in wav to my email, but I hate having to delete them when I call in to get
my messages.  If we could add a link and have a cgi delete the messages that
would be a nice time saver. TL

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Brad Bergman
Sent: Wednesday, July 30, 2003 4:18 AM
To: [EMAIL PROTECTED]
Subject: Re: [Asterisk-Users] VoiceMail2 Wish List


On July 29, 2003 01:57 am, Roy Sigurd Karlsbakk wrote:
  Ah, now that you mention it, I implemented this in my patch also and
then
  forgot about it: messages that are too short (less than 3 seconds) or
all
  silence

 Perhaps this should be configurable?

Yeah, I suppose it should. I added minlength (in seconds) and removesilent
(yes/no) as [general] options, with 3 and yes as defaults, respectively.

Brad
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RE: [Asterisk-Users] VoiceMail2 Wish List

2003-07-30 Thread Todd Lieberman
I'm not running a high security solution so an link in w/a MD5 encrypted
path name or guid would be sufficient.  I don't want to enter a password
every time. Can Voicemail2 save the files by unique file name?  I'd be happy
to write the cgi that deletes the message or marks it as read.  TL

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Benjamin
Miller
Sent: Wednesday, July 30, 2003 12:27 PM
To: [EMAIL PROTECTED]
Subject: RE: [Asterisk-Users] VoiceMail2 Wish List


Actually, this is a much bigger task than you would imagine.

I have not had time to complete an Unified Messaging component to
voicemail, but I would see this as an admiral goal.  Most modern
voicemail systems have some kind of way to delete or mark the voicemail
as read when the message is deleted or read from either telephone or
e-mail.
The biggest hurdle I have come across for this is how does the user
enter their e-mail password into a place where asterisk can use it to
log into a users mail box an actually use it as the sole repository for
mail messages.

I see the tasks that need to be completed are:
A) abstract file storage and manipulation in voicemail2 to allow an
imap or other type (sql?) of storage plug-in rather than dependency on
a specific file system.
B) an interface to allow the end user to _securly_ enter the username
and password that will be used by asterisk to access the file store.  It
needs to be secure so that people who have integrated passwords like
Exchange/AD aren't passing the keys to the kingdom over plain text.

Just my 2 cents worth.
Ben

-Original Message-
From: Todd Lieberman [mailto:[EMAIL PROTECTED]
Sent: Wednesday, July 30, 2003 11:09 AM
To: [EMAIL PROTECTED]
Subject: RE: [Asterisk-Users] VoiceMail2 Wish List


Will there be a way to delete messages from email.  I love getting
voicemail in wav to my email, but I hate having to delete them when I
call in to get my messages.  If we could add a link and have a cgi
delete the messages that would be a nice time saver. TL

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Brad Bergman
Sent: Wednesday, July 30, 2003 4:18 AM
To: [EMAIL PROTECTED]
Subject: Re: [Asterisk-Users] VoiceMail2 Wish List


On July 29, 2003 01:57 am, Roy Sigurd Karlsbakk wrote:
  Ah, now that you mention it, I implemented this in my patch also and
then
  forgot about it: messages that are too short (less than 3 seconds)
  or
all
  silence

 Perhaps this should be configurable?

Yeah, I suppose it should. I added minlength (in seconds) and
removesilent
(yes/no) as [general] options, with 3 and yes as defaults, respectively.

Brad
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RE: [Asterisk-Users] voicemail file access problems

2003-07-30 Thread Todd Lieberman
I did the chown and now I get

[Wed Jul 30 15:51:11 2003] [error] [client 216.183.124.45] Setuid/gid script
is writable by world., referer:
http://asterisk.weichertrents.com/cgi-bin/vmail.cgi

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Paulo
Mannheimer
Sent: Wednesday, July 30, 2003 3:23 PM
To: [EMAIL PROTECTED]
Subject: RE: [Asterisk-Users] voicemail file access problems


Thanks!

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Tilghman
Lesher
Sent: July 30, 2003 4:06 PM
To: [EMAIL PROTECTED]
Subject: Re: [Asterisk-Users] voicemail file access problems

On Wednesday 30 July 2003 01:41 pm, Paulo Mannheimer wrote:
 Hi folks,

 I'm having problems accessing my voicemail files through the web
 interface.

 I remember that this was discussed on the list, and it seems to be
 a permission problem, but I couldn't find any answer by searching
 the archives.

 Any hint?

chown root vmail.cgi
chmod u+s vmail.cgi

-Tilghman

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RE: [Asterisk-Users] voicemail file access problems

2003-07-30 Thread Todd Lieberman
I fixed my own problem.  I had just did chmod 755 vmail.cgi and it worked.

you still need to make sure nobody has read/write permission on
/var/spool/asterisk/vm/$MBOX


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Todd
Lieberman
Sent: Wednesday, July 30, 2003 3:50 PM
To: [EMAIL PROTECTED]
Subject: RE: [Asterisk-Users] voicemail file access problems


I did the chown and now I get

[Wed Jul 30 15:51:11 2003] [error] [client 216.183.124.45] Setuid/gid script
is writable by world., referer:
http://asterisk.weichertrents.com/cgi-bin/vmail.cgi

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Paulo
Mannheimer
Sent: Wednesday, July 30, 2003 3:23 PM
To: [EMAIL PROTECTED]
Subject: RE: [Asterisk-Users] voicemail file access problems


Thanks!

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Tilghman
Lesher
Sent: July 30, 2003 4:06 PM
To: [EMAIL PROTECTED]
Subject: Re: [Asterisk-Users] voicemail file access problems

On Wednesday 30 July 2003 01:41 pm, Paulo Mannheimer wrote:
 Hi folks,

 I'm having problems accessing my voicemail files through the web
 interface.

 I remember that this was discussed on the list, and it seems to be
 a permission problem, but I couldn't find any answer by searching
 the archives.

 Any hint?

chown root vmail.cgi
chmod u+s vmail.cgi

-Tilghman

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RE: [Asterisk-Users] how do I do s extensions with PRI

2003-07-23 Thread Todd Lieberman
Put the _X below the first 4 extensions. 


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
[EMAIL PROTECTED]
Sent: Wednesday, July 23, 2003 5:14 PM
To: [EMAIL PROTECTED]
Subject: [Asterisk-Users] how do I do s extensions with PRI

I would like to know how to define the s extension when I have an
incoming 
PRI line?  Currently I have 5 incoming DID numbers. Four of these DID 
numbers I have going to specific extensions, the fifth number which is
the 
main number I wish to go to a background sound where callers can hear 
message, get directory, dial extension, whatever.  I see that the way to

normally do this would be to define s extensions and then step up the 
priorities for each action I wished to be taken.  However, with the PRI 
line it seems that I can't use the s extension.  I can use exten = _X. 
but this screws up the other four DID numbers which I have going to 
specific extensions.  Is there a way with a PRI that I can define an s 
extension or something like it to save from having to type an entire 10 
digit string multiple places?  

Thanks for any suggestions.
AJ

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RE: [Asterisk-Users] Analog commands

2003-07-15 Thread Todd Lieberman
Try setting the flash timing longer, if it's too short * won't realize
you hit flash.   On my phone I have a switch that configures the flash
timing.  Check if your phone has one.  TL

--
Todd Lieberman
800-675-3078


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Jay Tyndall
Sent: Tuesday, July 15, 2003 4:41 AM
To: [EMAIL PROTECTED]
Subject: [Asterisk-Users] Analog commands

Hi,

When I use the analog phone connected to Zap/1 how do I transfer  hold
the 
caller ?

When I hit the flash key, all that happens is the caller hears a beep 
(sounds like DTMF).
But no stutter dial tone on the Zap/1 Port, just continuing conversation

with the caller.

What could be wrong here?


Cheers
Jay
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[Asterisk-Users] Cisco 7960 Transfer Conference

2003-07-14 Thread Todd Lieberman








Hi
All,



I
need
some help w/supervised
transfer and
conference w/a 7940 phone. When I do
a blind
transfer the calls go through great, but when I do
supervised
transfer the 7940 tells me Transfer Denied. When I do
a conference call I hit the conf key and
then dial
the next extension. The new call connects and
I hit conf again but the calls do
not get bridged. Any Suggestions?



I'm
using the config files from 



http://www.loligo.com/asterisk/Cisco/79xx/2003-06-20.from-ftpeng.cisco.com/





Thanks,
TL



--

Todd
 Lieberman

800-675-3192