Re: [asterisk-users] Cisco vs Asterisk

2008-07-30 Thread Femi


 -Original Message-
 From: [EMAIL PROTECTED] [mailto:asterisk-users-
 [EMAIL PROTECTED] On Behalf Of Stephan Weinberger
 Sent: 29 July 2008 15:26
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [asterisk-users] Cisco vs Asterisk
 
 Am Freitag, 25. Juli 2008 18:54 schrieb Al Baker:
 
  This is simply NOT TRUE and shows a complete lack of understanding of
  modern software development. CISCO software is developed in a CMM
  environment.
  It has a formal test methodology and uses Automated Testing on EACH new
  release to ensure that 100% of the software that functioned in the Last
  Release, actually works in this release.
 
 This is simply NOT TRUE and shows a complete lack of understanding of
 software
 testing.
 Even if a company (or OS developer) implements automatic tests that cover
 each
 and every existing functionality this does NOT automatically ensure, that
 the
 existing functionalty works together well with new features. Nor does it
 ensure that existing code does work as intended under NEW circumstances.
 
 Testing (and I mean ANY form of testing, be it automatic or manual) can
 NEVER
 ensure the abscence of bugs!
 
 
 Additionally: Companies will never even atempt to find any bug. They will
 always only try to find as many bugs necessary to ensure that the cost of
 maintenance, bug-fixing, compensations and possibly loss of prestige does
 not
 exceed the cost of testing. Anything else would be financial loss.
 
 --
 Stephan Weinberger

Anyone who has watched the OSS vs Commercial Software debate over the last
few years knows that OSS has turned the entire support model on its head and
has questioned the rationale for paying huge sums for support so much so
that even the commercial software companies have set up OSS-style
communities to provide support for their products.

I can tell you that you will most likely get an Asterisk bug fix before you
get a CCM bug fix.

As for bugs, perhaps you should check the list of known issues with CCM
and compare with the list of bugs in Asterisk. All software has bugs, you
just don't see a lot of people trying to get CCM to do things it wasn't
designed for.

- Femi



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Re: [asterisk-users] Cisco vs Asterisk

2008-07-29 Thread Stephan Weinberger
Am Freitag, 25. Juli 2008 18:54 schrieb Al Baker:

 This is simply NOT TRUE and shows a complete lack of understanding of
 modern software development. CISCO software is developed in a CMM
 environment.
 It has a formal test methodology and uses Automated Testing on EACH new
 release to ensure that 100% of the software that functioned in the Last
 Release, actually works in this release.

This is simply NOT TRUE and shows a complete lack of understanding of software 
testing.
Even if a company (or OS developer) implements automatic tests that cover each 
and every existing functionality this does NOT automatically ensure, that the 
existing functionalty works together well with new features. Nor does it 
ensure that existing code does work as intended under NEW circumstances.

Testing (and I mean ANY form of testing, be it automatic or manual) can NEVER 
ensure the abscence of bugs!


Additionally: Companies will never even atempt to find any bug. They will 
always only try to find as many bugs necessary to ensure that the cost of 
maintenance, bug-fixing, compensations and possibly loss of prestige does not 
exceed the cost of testing. Anything else would be financial loss.

-- 
Stephan Weinberger

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Re: [asterisk-users] Cisco vs Asterisk

2008-07-25 Thread J. Oquendo
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

Comments inline

Al lists wrote:
| I agree, No manager gets fired even if a Cisco Call Manager goes south.
| that's not the case with Asterisk.
| With limited experience that i have with both, i hit more bugs using
| Asterisk than a CCM, but this is not relevant to your final answer.

I use both on a managed service provider level and I will say the
following, CCM has more issues nowadays then Asterisk did pre 1.4 and to
be honest, it all depends on your implementations of Asterisk as does
CCM. There are a lot of factors to weigh in here on which of the two is
the cheaper solution, as for the *best* solution, here is a hint... The
best solution is the one that works for you.

| If you can afford CCM, and you can live with less flexibility and
| features, i would choose Cisco.

Flexibility features... Flexibility features are pre-defined in CCM
whereas Asterisk, you build them on your own. Each business and usage of
any of the two PBX's are going to differ across the board so its an
apples and oranges question. I know from fact depending on who you are,
you can get Cisco to bounce on features if your mouth and wallet are big
enough and you know who to talk to.

| If you prefer to have cheaper solution and more features and
| flexibility, Asterisk is good.

Dual edged sword here. You can craft some pretty cool stuff with both
PBX's, with Asterisk obviously being open source allows for this, with
CCM you don't necessarily have to depend on Cisco dragging their feet,
if you're competent enough to do something you will do it on ANY PBX.
Just takes some ingenuity.

| With Cisco, everything is cisco, handsets are designed for Cisco, it
| connects to Exchange much more in depth than even microsoft response
point.
| unlike Asterisk, unfortunately exchange integration is not something you
| may get in close future and that can be a deal breaker for some
| companies, but you dont pay per seat license.
| and so on.
|

One has to understand business in general to understand why companies
with even the geekiest in house tech shops STILL would go with CCM over
Asterisk and this was answered previously so here is my two cents on this...

Company A is a financial powerhouse, they have 30k users spread over 10
offices around the world. Their earnings were 500,000,000.00 a year or
roughly $951.29 every minute. In choosing their PBX they took into
account the cost of the phones, support, business continuity, etc. and
so the story goes...

Now ask yourself in all honesty here... In choosing Cisco, I know for a
fact I can call up Cisco's TAC because I'm paying for it, versus -
hoping my geeky staff can find a fix, wait, let me chime in for
Digium's... Digium guys are great, I've dealt with them in all sorts of
capacity ranging from idle banter with Mark Spencer from time to time.
Can I be certain for my money (where downtime = 951.29 per minute) that
I will be 1) able to have a replacement shipped right now by say a
partner with Digium. If I needed someone ON SITE right now, will Digium
take the necessary steps to accomplish this. Be honest about this
answer, if your tail is on the line as an engineer which will you feel
more secure in choosing.

Business is nothing more then business and managers - even the geekiest
ones - have to place personal preferences aside when it comes to
situations like this (CCM vs. Asterisk). Deploying IP PBX's which we
often manage here is something we do far too many times I'd care to
count in a year. Our choices are based on a lot of factors and we're
huge on Asterisk, but there have been plenty of times we chose not to
deal with issues surrounding Asterisk that have arisen previously. For
example, SoHo company, 10 - 50 users... Right now I would deploy PBXnSIP
over Asterisk whereas for say 100 - 300 I would choose Asterisk.
Anything over the 300 range, I'm leaning towards a vendor I know I can
ream over the phne if I need to.


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Re: [asterisk-users] Cisco vs Asterisk

2008-07-25 Thread Al Baker
Quote

Yet amazingly (if this is, indeed, a source of amazement for you), CCM 
and other Cisco software can be just as buggy as anything OSS, if not 
worse. 

This is simply NOT TRUE and shows a complete lack of understanding of modern 
software development.
CISCO software is developed in a CMM environment.
It has a formal test methodology and uses Automated Testing on EACH new release 
to ensure that 100% of the software that functioned in the Last Release, 
actually works in this release.
Further, there is mandatory soak-testing  for all new software.
Sorry, anyone who wants to compare Professional TELCO GRADE software 
development with Open Source is just Completely and Totally freakin clueless.


Alex Balashov wrote:
 T G wrote:
   
 I'm a CCIE and CCVP. I have worked in the Cisco TSBU on both CCM and 
 Telepresence systems I have two IP patents for the VoiP Lite protocols 
 and have been designing and building OSS IPBXs for companies including 
 Google going back to 2001.
  
 I'm not mentioning any of that to be jerk I mentioned it to say I'm as 
 qualified as anyone to to compare the CCM and OSS servers.
  
 The only fair way to compare the two is a list of weights features, for 
 example if cost is your biggest feature then OSS is better, if support 
 is your biggest feature than Cisco wins.
  
 When a customer is comparing the costly (TCO) and best supported systems 
 in the world with hundreds of thousands installed systems for the large 
 global companies on the planted backed by 54,000 employees and over $25b 
 in the bank vs, a FREE system with one layer of support maybe two layers 
 of support, the features don't even come in the evaluation in my opinion.
  
 I once asked a manager why did you buy the CCM and he said no one ever 
 got fired for buying Cisco if anything wrong, If push the OSS and it 
 goes I could loose my job.
  
 I would get a list of the important features, because there is no answer 
 to your question of which is better.
 

 Yet amazingly (if this is, indeed, a source of amazement for you), CCM 
 and other Cisco software can be just as buggy as anything OSS, if not 
 worse.  Depending on how critical the bugs or other support exigencies, 
 the TCO can be driven way up.

 Except with the OSS community, you report the bug, and usually get a 
 quick fix - even if it's a significant issue for you, not necessarily 
 most of the installed base.  If by chance that proves not to be the 
 case, the source code is available, and you can fix it yourself.

 With Cisco, you pay for expensive support and get to file some complaint 
 with the TAC.  Yay.

 There are many, many angles from which onec an look at this in one's TCO 
 / OPEX formula.

   

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Re: [asterisk-users] Cisco vs Asterisk

2008-07-25 Thread Benoit Plessis

Al Baker a écrit :

Quote

Yet amazingly (if this is, indeed, a source of amazement for you), CCM 
and other Cisco software can be just as buggy as anything OSS, if not 
worse. 


This is simply NOT TRUE and shows a complete lack of understanding of modern 
software development.
CISCO software is developed in a CMM environment.
It has a formal test methodology and uses Automated Testing on EACH new release 
to ensure that 100% of the software that functioned in the Last Release, 
actually works in this release.
  

So every professional software is now free of bug ??
And every professional team that build thoses software are perfect 
people ???
And every automated process made to validate thoses software are so 
complete that nothing is left out 


Well that doesn't explain the vast quantity of bug fixed in every Cisco 
IOS release, or even the vastly

unfinished CRS-1 product from ... cisco...


Further, there is mandatory soak-testing  for all new software.
Sorry, anyone who wants to compare Professional TELCO GRADE software 
development with Open Source is just Completely and Totally freakin clueless.


Yes, so professional telco grade doesn't have bug fix release ??


--
Benoit

begin:vcard
fn:Benoit Plessis
n:Plessis;Benoit
email;internet:[EMAIL PROTECTED]
tel;home:+33 9 52 49 25 06
tel;cell:+33 6 77 42 78 32
x-mozilla-html:FALSE
version:2.1
end:vcard

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Re: [asterisk-users] Cisco vs Asterisk

2008-07-25 Thread Patrick
Al Baker wrote:
 Quote
 
 Yet amazingly (if this is, indeed, a source of amazement for you), CCM 
 and other Cisco software can be just as buggy as anything OSS, if not 
 worse. 
 
 This is simply NOT TRUE and shows a complete lack of understanding of modern 
 software development.
 CISCO software is developed in a CMM environment.
 It has a formal test methodology and uses Automated Testing on EACH new 
 release to ensure that 100% of the software that functioned in the Last 
 Release, actually works in this release.
 Further, there is mandatory soak-testing  for all new software.
 Sorry, anyone who wants to compare Professional TELCO GRADE software 
 development with Open Source is just Completely and Totally freakin clueless.

I don't know where you got this idea but I've worked in the telco grade
equipment business for years and I can assure you that I've seen bug
riddled, jaw dropping releases that were borderline pathetic. Besides 
Benoit's examples of the CSR-1 and IOS releases, ask anyone that had the 
pleasure of using Cisco's early CCM releases (iirc those still ran on 
Windows). Maybe this comes as a shock but many vendors actually use 
their customers as a testing platform. They sell them stuff that has 
some, more or many bugs and fix stuff moving forward. They might even 
charge their customers for the latest releases with the bug fixes. Check 
out the changelogs of Cisco SIP firmware releases which you can only get 
legally when you pay for a SmartNet contract.

A reason one might *think* that vendors have this elaborate development
and testing methodology in place and that their stuff rocks in the
stability and no-bugs-found-here department is to give oneself some
piece of mind over the crapload of money forked over for the product and
another crapload of money for the support contract/SLA.

Not sure what the term is in English but I think it is positive
cognitive dissonance.

/me steps down from soapbox now :)

Regards,
Patrick


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Re: [asterisk-users] Cisco vs Asterisk

2008-07-25 Thread Alex Balashov
Al Baker wrote:

 Yet amazingly (if this is, indeed, a source of amazement for you), CCM 
 and other Cisco software can be just as buggy as anything OSS, if not 
 worse. 
 
 This is simply NOT TRUE and shows a complete lack of understanding of modern 
 software development.
 CISCO software is developed in a CMM environment.
 It has a formal test methodology and uses Automated Testing on EACH new 
 release to ensure that 100% of the software that functioned in the Last 
 Release, actually works in this release.
 Further, there is mandatory soak-testing  for all new software.
 Sorry, anyone who wants to compare Professional TELCO GRADE software 
 development with Open Source is just Completely and Totally freakin clueless.

Uh, no.  That juxtaposition is simply not accurate and shows a complete 
lack of experience with actually-existing reality.

Yes, formal development methodologies, QA, regression testing, etc. are 
certainly very helpful and probably help to eliminate certain categories 
of bugs, but to hear it from you, it is as if serious open-source 
projects (let alone ones with official corporate maintainers and 
sponsors) don't do any of these things, or that these methodologies are 
a panacea that produces bug-free products.

The bugs are still there, in innumerable quantities.  Automated testing 
is relatively ineffective at finding most of the things that beleaguer 
Cisco gear in production environments.  I don't think we need to get 
into a lengthy discussion of the kinds of bugs that we routinely chance 
to encounter, but it suffices to say that many of them do boil down to 
the difference between Marketing's claims and actual backplane/DSP/bus 
capacity and/or throughput.  In the case of Professional TELCO GRADE 
software and hardware, that problem is much greater and accounts for a 
much larger share of problems.

Also, an inherent limitation upon the QA and feedback process of 
commercial vendors is the small number of installations.  Sure, Cisco 
may be one of the most universal varieties of anything in the computing 
world, but the number of deployments - let alone ones with fully-fledged 
support agreements - is small.  And how many of those adopters are going 
to push Cisco gear to the limits where it starts to fail so spectacularly?

It's a very, very small number of installations compared to the terrific 
number of open-source deployments, not to mention the pairs of eyes that 
lay on the code in an open-source situation.  If you were to consider 
that with any kind of intimate detail, you would see that the average 
quality and range of user feedback that someone like Digium or MySQL AB 
gets is much, much higher and more discerning than the things that come 
into the Cisco TAC.

In short, there is absolutely not a damn thing that makes commercial 
software superior here ipso facto from an engineering perspective;  not 
a single smattering of an iota of a thing.  As with all projects, the 
intellectual coherence, sophistication, and skill of the implementors 
and other elements of its polity vary immensely.  Some commercial 
products - including very expensive, well-supported ones - are an 
absolutely abysmal, apocalyptic pile of dross.  Some open-source 
projects are extremely well-managed and mature, on the whole (MySQL). 
Most lie somewhere in between.  But there is nothing about the corporate 
method of software development that produces higher quality work;  if 
anything, it is bound to be somewhat lower.

-- Alex


-- 
Alex Balashov
Evariste Systems
Web: http://www.evaristesys.com/
Tel: (+1) (678) 954-0670
Direct : (+1) (678) 954-0671
Mobile : (+1) (706) 338-8599

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Re: [asterisk-users] Cisco vs Asterisk

2008-07-25 Thread asterisk
Twat. How long have you been using CCM? By your comments, I suspect less
than 24 hours!! Either that or you work for Cisco's PR department.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Al Baker
Sent: 25 July 2008 17:54
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Cisco vs Asterisk

Quote

Yet amazingly (if this is, indeed, a source of amazement for you), CCM 
and other Cisco software can be just as buggy as anything OSS, if not 
worse. 

This is simply NOT TRUE and shows a complete lack of understanding of modern
software development.
CISCO software is developed in a CMM environment.
It has a formal test methodology and uses Automated Testing on EACH new
release to ensure that 100% of the software that functioned in the Last
Release, actually works in this release.
Further, there is mandatory soak-testing  for all new software.
Sorry, anyone who wants to compare Professional TELCO GRADE software
development with Open Source is just Completely and Totally freakin
clueless.


Alex Balashov wrote:
 T G wrote:
   
 I'm a CCIE and CCVP. I have worked in the Cisco TSBU on both CCM and 
 Telepresence systems I have two IP patents for the VoiP Lite protocols 
 and have been designing and building OSS IPBXs for companies including 
 Google going back to 2001.
  
 I'm not mentioning any of that to be jerk I mentioned it to say I'm as 
 qualified as anyone to to compare the CCM and OSS servers.
  
 The only fair way to compare the two is a list of weights features, for 
 example if cost is your biggest feature then OSS is better, if support 
 is your biggest feature than Cisco wins.
  
 When a customer is comparing the costly (TCO) and best supported systems 
 in the world with hundreds of thousands installed systems for the large 
 global companies on the planted backed by 54,000 employees and over $25b 
 in the bank vs, a FREE system with one layer of support maybe two layers 
 of support, the features don't even come in the evaluation in my opinion.
  
 I once asked a manager why did you buy the CCM and he said no one ever 
 got fired for buying Cisco if anything wrong, If push the OSS and it 
 goes I could loose my job.
  
 I would get a list of the important features, because there is no answer 
 to your question of which is better.
 

 Yet amazingly (if this is, indeed, a source of amazement for you), CCM 
 and other Cisco software can be just as buggy as anything OSS, if not 
 worse.  Depending on how critical the bugs or other support exigencies, 
 the TCO can be driven way up.

 Except with the OSS community, you report the bug, and usually get a 
 quick fix - even if it's a significant issue for you, not necessarily 
 most of the installed base.  If by chance that proves not to be the 
 case, the source code is available, and you can fix it yourself.

 With Cisco, you pay for expensive support and get to file some complaint 
 with the TAC.  Yay.

 There are many, many angles from which onec an look at this in one's TCO 
 / OPEX formula.

   

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Re: [asterisk-users] Cisco vs Asterisk

2008-07-25 Thread Grygoriy Dobrovolskyy
Do say no more, thank you Alex i think a majority of users here think the
same, i suspect that Alan Baker is the kind of person who defends his
position no matter what it takes, and facts dont change that much, look at
other topic at this list here 'Cisco Call Manager to Asterisk conversion'
Same argument without and explanation.
2008/7/25 Alex Balashov [EMAIL PROTECTED]:

 Al Baker wrote:

  Yet amazingly (if this is, indeed, a source of amazement for you), CCM
  and other Cisco software can be just as buggy as anything OSS, if not
  worse. 
 
  This is simply NOT TRUE and shows a complete lack of understanding of
 modern software development.
  CISCO software is developed in a CMM environment.
  It has a formal test methodology and uses Automated Testing on EACH new
 release to ensure that 100% of the software that functioned in the Last
 Release, actually works in this release.
  Further, there is mandatory soak-testing  for all new software.
  Sorry, anyone who wants to compare Professional TELCO GRADE software
 development with Open Source is just Completely and Totally freakin
 clueless.

 Uh, no.  That juxtaposition is simply not accurate and shows a complete
 lack of experience with actually-existing reality.

 Yes, formal development methodologies, QA, regression testing, etc. are
 certainly very helpful and probably help to eliminate certain categories
 of bugs, but to hear it from you, it is as if serious open-source
 projects (let alone ones with official corporate maintainers and
 sponsors) don't do any of these things, or that these methodologies are
 a panacea that produces bug-free products.

 The bugs are still there, in innumerable quantities.  Automated testing
 is relatively ineffective at finding most of the things that beleaguer
 Cisco gear in production environments.  I don't think we need to get
 into a lengthy discussion of the kinds of bugs that we routinely chance
 to encounter, but it suffices to say that many of them do boil down to
 the difference between Marketing's claims and actual backplane/DSP/bus
 capacity and/or throughput.  In the case of Professional TELCO GRADE
 software and hardware, that problem is much greater and accounts for a
 much larger share of problems.

 Also, an inherent limitation upon the QA and feedback process of
 commercial vendors is the small number of installations.  Sure, Cisco
 may be one of the most universal varieties of anything in the computing
 world, but the number of deployments - let alone ones with fully-fledged
 support agreements - is small.  And how many of those adopters are going
 to push Cisco gear to the limits where it starts to fail so spectacularly?

 It's a very, very small number of installations compared to the terrific
 number of open-source deployments, not to mention the pairs of eyes that
 lay on the code in an open-source situation.  If you were to consider
 that with any kind of intimate detail, you would see that the average
 quality and range of user feedback that someone like Digium or MySQL AB
 gets is much, much higher and more discerning than the things that come
 into the Cisco TAC.

 In short, there is absolutely not a damn thing that makes commercial
 software superior here ipso facto from an engineering perspective;  not
 a single smattering of an iota of a thing.  As with all projects, the
 intellectual coherence, sophistication, and skill of the implementors
 and other elements of its polity vary immensely.  Some commercial
 products - including very expensive, well-supported ones - are an
 absolutely abysmal, apocalyptic pile of dross.  Some open-source
 projects are extremely well-managed and mature, on the whole (MySQL).
 Most lie somewhere in between.  But there is nothing about the corporate
 method of software development that produces higher quality work;  if
 anything, it is bound to be somewhat lower.

 -- Alex


 --
 Alex Balashov
 Evariste Systems
 Web: http://www.evaristesys.com/
 Tel: (+1) (678) 954-0670
 Direct : (+1) (678) 954-0671
 Mobile : (+1) (706) 338-8599

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Re: [asterisk-users] Cisco vs Asterisk

2008-07-25 Thread Senad Jordanovic
Patrick wrote:
 Al Baker wrote:
 Quote

 Yet amazingly (if this is, indeed, a source of amazement for you), CCM 
 and other Cisco software can be just as buggy as anything OSS, if not 
 worse. 

 This is simply NOT TRUE and shows a complete lack of understanding of modern 
 software development.
 CISCO software is developed in a CMM environment.
 It has a formal test methodology and uses Automated Testing on EACH new 
 release to ensure that 100% of the software that functioned in the Last 
 Release, actually works in this release.
 Further, there is mandatory soak-testing  for all new software.
 Sorry, anyone who wants to compare Professional TELCO GRADE software 
 development with Open Source is just Completely and Totally freakin clueless.
 
 I don't know where you got this idea but I've worked in the telco grade
 equipment business for years and I can assure you that I've seen bug
 riddled, jaw dropping releases that were borderline pathetic. Besides 
 Benoit's examples of the CSR-1 and IOS releases, ask anyone that had the 
 pleasure of using Cisco's early CCM releases (iirc those still ran on 
 Windows). Maybe this comes as a shock but many vendors actually use 
 their customers as a testing platform. They sell them stuff that has 
 some, more or many bugs and fix stuff moving forward. They might even 
 charge their customers for the latest releases with the bug fixes. Check 
 out the changelogs of Cisco SIP firmware releases which you can only get 
 legally when you pay for a SmartNet contract.
 
 A reason one might *think* that vendors have this elaborate development
 and testing methodology in place and that their stuff rocks in the
 stability and no-bugs-found-here department is to give oneself some
 piece of mind over the crapload of money forked over for the product and
 another crapload of money for the support contract/SLA.
 
 Not sure what the term is in English but I think it is positive
 cognitive dissonance.
 
 /me steps down from soapbox now :)
 
 Regards,
 Patrick

Patrick,

Well presented ... thank you...:)

I will add one sentence:

A software without a bug, is DEAD software.


Regards,

Senad

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Re: [asterisk-users] Cisco vs Asterisk

2008-07-24 Thread T G
I'm a CCIE and CCVP. I have worked in the Cisco TSBU on both CCM and
Telepresence systems I have two IP patents for the VoiP Lite protocols
and have been designing and building OSS IPBXs for companies including
Google going back to 2001. I'm not mentioning any of that to be jerk I
mentioned it to say I'm as qualified as anyone to to compare the CCM and
OSS servers. The only fair way to compare the two is a list of weights
features, for example if cost is your biggest feature then OSS is better,
if support is your biggest feature than Cisco wins. When a customer is
comparing the costly (TCO) and best supported systems in the world with
hundreds of thousands installed systems for the large global companies on
the planted backed by 54,000 employees and over $25b in the bank vs, a
FREE system with one layer of support maybe two layers of support, the
features don't even come in the evaluation in my opinion. I once asked a
manager why did you buy the CCM and he said no one ever got fired for
buying Cisco if anything wrong, If push the OSS and it goes I could loose
my job. I would get a list of the important features, because there is no
answer to your question of which is better.

  - Original Message -
  From: Benoit Plessis
  To: Asterisk Users Mailing List - Non-Commercial Discussion
  Subject: Re: [asterisk-users] Cisco vs Asterisk
  Date: Tue, 22 Jul 2008 15:10:50 +0200


  voip crazy a écrit :
   Hello all,
  
   A client of us, is thinking to migrate their actual PBX to a Cisco
   CallManager. We want to sell him an asterisk box to complement the
   Cisco PBX.
   I think to use asterisk as a Voicemail server (Replazing the Cisco
  Unity)
  
   Has asterisk all the functionalities to replace a CIsco Unity
  server?
   Which functionalities Cisco Unity has than asterisk could cover?
   How could asterisk complement the Cisco Call Manager
  funcionalities?
  
  To answer your questions, one would need to know what exactly are
  all the functionalities of a Cisco Unity server,
  and more specificaly, what are the needs of your client.

  But i'm pretty sure the voip-info wiki can answer the asterisk
  part...


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Re: [asterisk-users] Cisco vs Asterisk

2008-07-24 Thread T G
My son owns compoanyn here in San Jose and when a customers says they
want Cisco be provides Cisco phones with OSS PBX, it seems to work the
lower cost and Cisco phone on the desktop.

  - Original Message -
  From: Steve Totaro
  To: Asterisk Users Mailing List - Non-Commercial Discussion
  Subject: Re: [asterisk-users] Cisco vs Asterisk
  Date: Tue, 22 Jul 2008 08:59:24 -0400


  On Tue, Jul 22, 2008 at 8:52 AM, voip crazy wrote:
   Hello all,
  
   A client of us, is thinking to migrate their actual PBX to a Cisco
   CallManager. We want to sell him an asterisk box to complement the
   Cisco PBX.
   I think to use asterisk as a Voicemail server (Replazing the Cisco
  Unity)
  
   Has asterisk all the functionalities to replace a CIsco Unity
  server?
   Which functionalities Cisco Unity has than asterisk could cover?
   How could asterisk complement the Cisco Call Manager
  funcionalities?
  
   Thanks.
  
   VoipCrazy.
  

  You said migrate to a Cisco, what do they have now?

  Sell them all Cisco. You will make more money and great residual
  income for MACs ;-)

  Anyways, you could ditch the Cisco entirely and use Asterisk.

  Thanks,
  Steve Totaro

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Re: [asterisk-users] Cisco vs Asterisk

2008-07-24 Thread Alex Balashov
T G wrote:
 I'm a CCIE and CCVP. I have worked in the Cisco TSBU on both CCM and 
 Telepresence systems I have two IP patents for the VoiP Lite protocols 
 and have been designing and building OSS IPBXs for companies including 
 Google going back to 2001.
  
 I'm not mentioning any of that to be jerk I mentioned it to say I'm as 
 qualified as anyone to to compare the CCM and OSS servers.
  
 The only fair way to compare the two is a list of weights features, for 
 example if cost is your biggest feature then OSS is better, if support 
 is your biggest feature than Cisco wins.
  
 When a customer is comparing the costly (TCO) and best supported systems 
 in the world with hundreds of thousands installed systems for the large 
 global companies on the planted backed by 54,000 employees and over $25b 
 in the bank vs, a FREE system with one layer of support maybe two layers 
 of support, the features don't even come in the evaluation in my opinion.
  
 I once asked a manager why did you buy the CCM and he said no one ever 
 got fired for buying Cisco if anything wrong, If push the OSS and it 
 goes I could loose my job.
  
 I would get a list of the important features, because there is no answer 
 to your question of which is better.

Yet amazingly (if this is, indeed, a source of amazement for you), CCM 
and other Cisco software can be just as buggy as anything OSS, if not 
worse.  Depending on how critical the bugs or other support exigencies, 
the TCO can be driven way up.

Except with the OSS community, you report the bug, and usually get a 
quick fix - even if it's a significant issue for you, not necessarily 
most of the installed base.  If by chance that proves not to be the 
case, the source code is available, and you can fix it yourself.

With Cisco, you pay for expensive support and get to file some complaint 
with the TAC.  Yay.

There are many, many angles from which onec an look at this in one's TCO 
/ OPEX formula.

-- 
Alex Balashov
Evariste Systems
Web: http://www.evaristesys.com/
Tel: (+1) (678) 954-0670
Direct : (+1) (678) 954-0671
Mobile : (+1) (706) 338-8599

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Re: [asterisk-users] Cisco vs Asterisk

2008-07-24 Thread Senad Jordanovic
T G wrote:
 I'm a CCIE and CCVP. I have worked in the Cisco TSBU on both CCM and 
 Telepresence systems I have two IP patents for the VoiP Lite protocols 
 and have been designing and building OSS IPBXs for companies including 
 Google going back to 2001.
  
 I'm not mentioning any of that to be jerk I mentioned it to say I'm as 
 qualified as anyone to to compare the CCM and OSS servers.
  
 The only fair way to compare the two is a list of weights features, for 
 example if cost is your biggest feature then OSS is better, if support 
 is your biggest feature than Cisco wins.
  
 When a customer is comparing the costly (TCO) and best supported systems 
 in the world with hundreds of thousands installed systems for the large 
 global companies on the planted backed by 54,000 employees and over $25b 
 in the bank vs, a FREE system with one layer of support maybe two layers 
 of support, the features don't even come in the evaluation in my opinion.
  
 I once asked a manager why did you buy the CCM and he said no one ever 
 got fired for buying Cisco if anything wrong, If push the OSS and it 
 goes I could loose my job.
  
 I would get a list of the important features, because there is no answer 
 to your question of which is better.
  


What you mentioned above is mostly correct presuming you are referencing
OSS being provided by an organisation with limited resources and perhaps 
limited experience in OS.

Spin that into a perspective of a well organised company harvesting full 
potential of OS, adding its own proprietary software level allowing it 
to offer value products and EXCELLENT support, then I will strongly 
disagree with you.

In particular where customer solution isn't just a solution, but rather 
its products and people becomes your business's communications partner.



Senad
www.bicomsystems.com


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Re: [asterisk-users] Cisco vs Asterisk

2008-07-24 Thread Grygoriy Dobrovolskyy
You are mentionning very particular case here, a company with a very strict
hierarchy, where a new ideas and solutions are not advised, i think that in
the past they used cisco who has some issues from time to time, and they are
prepared for that, but new name scares them, and sometimes people use OSS
and forget about support, and then when issue arrives, they claim 'OSS' is
bad. That experience acumulates, and we are getting scared managers ;) Dont
forget to sign a support contract to avoid crying after.

2008/7/24 T G [EMAIL PROTECTED]:

 I'm a CCIE and CCVP. I have worked in the Cisco TSBU on both CCM and
 Telepresence systems I have two IP patents for the VoiP Lite protocols and
 have been designing and building OSS IPBXs for companies including Google
 going back to 2001.

 I'm not mentioning any of that to be jerk I mentioned it to say I'm as
 qualified as anyone to to compare the CCM and OSS servers.

 The only fair way to compare the two is a list of weights features, for
 example if cost is your biggest feature then OSS is better, if support is
 your biggest feature than Cisco wins.

 When a customer is comparing the costly (TCO) and best supported systems in
 the world with hundreds of thousands installed systems for the large global
 companies on the planted backed by 54,000 employees and over $25b in the
 bank vs, a FREE system with one layer of support maybe two layers of
 support, the features don't even come in the evaluation in my opinion.

 I once asked a manager why did you buy the CCM and he said no one ever got
 fired for buying Cisco if anything wrong, If push the OSS and it goes
 I could loose my job.

 I would get a list of the important features, because there is no answer to
 your question of which is better.








 - Original Message -
 From: Benoit Plessis
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [asterisk-users] Cisco vs Asterisk
 Date: Tue, 22 Jul 2008 15:10:50 +0200


 voip crazy a écrit :
  Hello all,
 
  A client of us, is thinking to migrate their actual PBX to a Cisco
  CallManager. We want to sell him an asterisk box to complement the
  Cisco PBX.
  I think to use asterisk as a Voicemail server (Replazing the Cisco Unity)
 
  Has asterisk all the functionalities to replace a CIsco Unity server?
  Which functionalities Cisco Unity has than asterisk could cover?
  How could asterisk complement the Cisco Call Manager funcionalities?
 
 To answer your questions, one would need to know what exactly are
 all the functionalities of a Cisco Unity server,
 and more specificaly, what are the needs of your client.

 But i'm pretty sure the voip-info wiki can answer the asterisk part...


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Re: [asterisk-users] Cisco vs Asterisk

2008-07-24 Thread Al lists
I agree, No manager gets fired even if a Cisco Call Manager goes south.
that's not the case with Asterisk.
With limited experience that i have with both, i hit more bugs using
Asterisk than a CCM, but this is not relevant to your final answer.
If you can afford CCM, and you can live with less flexibility and features,
i would choose Cisco.
If you prefer to have cheaper solution and more features and flexibility,
Asterisk is good.
With Cisco, everything is cisco, handsets are designed for Cisco, it
connects to Exchange much more in depth than even microsoft response point.
unlike Asterisk, unfortunately exchange integration is not something you may
get in close future and that can be a deal breaker for some companies, but
you dont pay per seat license.
and so on.


On Thu, Jul 24, 2008 at 2:56 PM, Senad Jordanovic [EMAIL PROTECTED] wrote:

 T G wrote:
  I'm a CCIE and CCVP. I have worked in the Cisco TSBU on both CCM and
  Telepresence systems I have two IP patents for the VoiP Lite protocols
  and have been designing and building OSS IPBXs for companies including
  Google going back to 2001.
 
  I'm not mentioning any of that to be jerk I mentioned it to say I'm as
  qualified as anyone to to compare the CCM and OSS servers.
 
  The only fair way to compare the two is a list of weights features, for
  example if cost is your biggest feature then OSS is better, if support
  is your biggest feature than Cisco wins.
 
  When a customer is comparing the costly (TCO) and best supported systems
  in the world with hundreds of thousands installed systems for the large
  global companies on the planted backed by 54,000 employees and over $25b
  in the bank vs, a FREE system with one layer of support maybe two layers
  of support, the features don't even come in the evaluation in my opinion.
 
  I once asked a manager why did you buy the CCM and he said no one ever
  got fired for buying Cisco if anything wrong, If push the OSS and it
  goes I could loose my job.
 
  I would get a list of the important features, because there is no answer
  to your question of which is better.
 
 

 What you mentioned above is mostly correct presuming you are referencing
 OSS being provided by an organisation with limited resources and perhaps
 limited experience in OS.

 Spin that into a perspective of a well organised company harvesting full
 potential of OS, adding its own proprietary software level allowing it
 to offer value products and EXCELLENT support, then I will strongly
 disagree with you.

 In particular where customer solution isn't just a solution, but rather
 its products and people becomes your business's communications partner.



 Senad
 www.bicomsystems.com


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[asterisk-users] Cisco vs Asterisk

2008-07-22 Thread voip crazy
Hello all,

A client of us, is thinking to migrate their actual PBX to a Cisco
CallManager. We want to sell him an asterisk box to complement the
Cisco PBX.
I think to use asterisk as a Voicemail server (Replazing the Cisco Unity)

Has asterisk all the functionalities to replace a CIsco Unity server?
Which functionalities Cisco Unity has than asterisk could cover?
How could asterisk complement the Cisco Call Manager funcionalities?

Thanks.

VoipCrazy.

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Re: [asterisk-users] Cisco vs Asterisk

2008-07-22 Thread Steve Totaro
On Tue, Jul 22, 2008 at 8:52 AM, voip crazy [EMAIL PROTECTED] wrote:
 Hello all,

 A client of us, is thinking to migrate their actual PBX to a Cisco
 CallManager. We want to sell him an asterisk box to complement the
 Cisco PBX.
 I think to use asterisk as a Voicemail server (Replazing the Cisco Unity)

 Has asterisk all the functionalities to replace a CIsco Unity server?
 Which functionalities Cisco Unity has than asterisk could cover?
 How could asterisk complement the Cisco Call Manager funcionalities?

 Thanks.

 VoipCrazy.


You said migrate to a Cisco, what do they have now?

Sell them all Cisco.  You will make more money and great residual
income for MACs ;-)

Anyways, you could ditch the Cisco entirely and use Asterisk.

Thanks,
Steve Totaro

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Re: [asterisk-users] Cisco vs Asterisk

2008-07-22 Thread Benoit Plessis
voip crazy a écrit :
 Hello all,

 A client of us, is thinking to migrate their actual PBX to a Cisco
 CallManager. We want to sell him an asterisk box to complement the
 Cisco PBX.
 I think to use asterisk as a Voicemail server (Replazing the Cisco Unity)

 Has asterisk all the functionalities to replace a CIsco Unity server?
 Which functionalities Cisco Unity has than asterisk could cover?
 How could asterisk complement the Cisco Call Manager funcionalities?
   
To answer your questions, one would need to know what exactly are
all the functionalities of a Cisco Unity server,
and more specificaly, what are the needs of your client.

But i'm pretty sure the voip-info wiki can answer the asterisk part...


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Re: [asterisk-users] Cisco vs Asterisk

2008-07-22 Thread omar parihuana
Hi,

 I don't use asterisk since 1.2.x version and never deployed an big project
with Asterisk, so I don't know if currently Asterisk can replace to Cisco
Unity as Voice Mail, but Cisco Unity is not only for voice mail the main
objective is to be part of all Unified Communications infrastructure. Then
Integration with Active Directory / Exchange (Lotus Notes) and other
features is only possible with Cisco Unity. Maybe I'm wrong and Asterisk can
do it.. so I would like to read about that...

Rgds.


On 7/22/08, voip crazy [EMAIL PROTECTED] wrote:

 Hello all,

 A client of us, is thinking to migrate their actual PBX to a Cisco
 CallManager. We want to sell him an asterisk box to complement the
 Cisco PBX.
 I think to use asterisk as a Voicemail server (Replazing the Cisco Unity)

 Has asterisk all the functionalities to replace a CIsco Unity server?
 Which functionalities Cisco Unity has than asterisk could cover?
 How could asterisk complement the Cisco Call Manager funcionalities?

 Thanks.

 VoipCrazy.

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-- 
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-
Certified Networking Professionals make better Connections!
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Re: [asterisk-users] Cisco vs Asterisk

2008-07-22 Thread matt
Call me crazy, but why are you so keen on selling them an Asterisk box
when you don't even know if its capable of doing what you want to sell
it for?

thats kinda scray actually.

--
Matt
http://www.mattgwatson.ca

On 7/22/08, voip crazy [EMAIL PROTECTED] wrote:
 Hello all,

 A client of us, is thinking to migrate their actual PBX to a Cisco
 CallManager. We want to sell him an asterisk box to complement the
 Cisco PBX.
 I think to use asterisk as a Voicemail server (Replazing the Cisco Unity)

 Has asterisk all the functionalities to replace a CIsco Unity server?
 Which functionalities Cisco Unity has than asterisk could cover?
 How could asterisk complement the Cisco Call Manager funcionalities?

 Thanks.

 VoipCrazy.

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Re: [asterisk-users] Cisco vs Asterisk

2008-07-22 Thread Benoit Plessis
[EMAIL PROTECTED] a écrit :
 Call me crazy, but why are you so keen on selling them an Asterisk box
 when you don't even know if its capable of doing what you want to sell
 it for?
   
I won't, i had the same felling ...
 thats kinda scray actually.
   
Yep


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Re: [asterisk-users] Cisco vs Asterisk

2008-07-22 Thread Grygoriy Dobrovolskyy
At this stage connectivity is great between asterisk -- sipX(3.8) --
Exchange UM

And still i dont see the features needed.

2008/7/22 Benoit Plessis [EMAIL PROTECTED]:

 [EMAIL PROTECTED] a écrit :
  Call me crazy, but why are you so keen on selling them an Asterisk box
  when you don't even know if its capable of doing what you want to sell
  it for?
 
 I won't, i had the same felling ...
  thats kinda scray actually.
 
 Yep


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Re: [asterisk-users] Cisco vs Asterisk

2008-07-22 Thread Alex Balashov
voip crazy wrote:
 Hello all,
 
 A client of us, is thinking to migrate their actual PBX to a Cisco
 CallManager. We want to sell him an asterisk box to complement the
 Cisco PBX.
 I think to use asterisk as a Voicemail server (Replazing the Cisco Unity)
 
 Has asterisk all the functionalities to replace a CIsco Unity server?
 Which functionalities Cisco Unity has than asterisk could cover?
 How could asterisk complement the Cisco Call Manager funcionalities?

I don't know that any OSS piece ever has *all* the features of a 
proprietary platform, especially since a lot of those features tend to 
be very esoteric and designed to complement the vendor's other service 
platform and handset gear.

The question is:

1. What are you trying to do?

2. Can Asterisk do it?

3. Can Asterisk do it well?

4. Can Asterisk do it at the scale, volume and scope you're looking for?

The question is NOT:

1. Is Asterisk basically like a free version of CallManager?

2. Can Asterisk duplicate CallManager?

-- Alex


Alex Balashov
Evariste Systems
Web: http://www.evaristesys.com/
Tel: (+1) (678) 954-0670
Direct : (+1) (678) 954-0671
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Re: [asterisk-users] Cisco vs Asterisk

2008-07-22 Thread Philipp Kempgen
Alex Balashov schrieb:

 The question is:
 
 1. What are you trying to do?
 
 2. Can Asterisk do it?
 
 3. Can Asterisk do it well?
 
 4. Can Asterisk do it at the scale, volume and scope you're looking for?
 
 The question is NOT:
 
 1. Is Asterisk basically like a free version of CallManager?
 
 2. Can Asterisk duplicate CallManager?

Come on. People want simple answers. So:
Can Asterisk duplicate CallManager? [y/n]
*scnr*

Grüße,
Philipp Kempgen
-- 
http://www.das-asterisk-buch.de  -  http://www.the-asterisk-book.com
Amooma GmbH - Bachstr. 126 - 56566 Neuwied  -  http://www.amooma.de
Geschäftsführer: Stefan Wintermeyer, Handelsregister: Neuwied B14998

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Re: [asterisk-users] Cisco vs Asterisk

2008-07-22 Thread C. Savinovich

  It's amazing... the man starts the thread with a simple question: Can
anybody tell him if Asterisk can do the same things that the Cisco Unity
Server can do?, if it can do some better, some the same, and/or some worse,
can someone indicate which ones? Also, can Asterisk complement the Cisco
call manager functionalities?...  I wish I knew the answers, and I am myself
interested in the educated straight opinions of some of the members of this
forum.

CS


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Philipp
Kempgen
Sent: Tuesday, July 22, 2008 2:15 PM
To: Asterisk Users
Subject: Re: [asterisk-users] Cisco vs Asterisk

Alex Balashov schrieb:

 The question is:
 
 1. What are you trying to do?
 
 2. Can Asterisk do it?
 
 3. Can Asterisk do it well?
 
 4. Can Asterisk do it at the scale, volume and scope you're looking for?
 
 The question is NOT:
 
 1. Is Asterisk basically like a free version of CallManager?
 
 2. Can Asterisk duplicate CallManager?

Come on. People want simple answers. So:
Can Asterisk duplicate CallManager? [y/n]
*scnr*

Grüße,
Philipp Kempgen
-- 
http://www.das-asterisk-buch.de  -  http://www.the-asterisk-book.com
Amooma GmbH - Bachstr. 126 - 56566 Neuwied  -  http://www.amooma.de
Geschäftsführer: Stefan Wintermeyer, Handelsregister: Neuwied B14998

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Re: [asterisk-users] Cisco vs Asterisk

2008-07-22 Thread Jason Aarons (US)
I haven't used Asterisk Voicemail but here are Unity Unified Messaging (for 
Exchange) 5.x/7.x features, in short I think you need to be a 
Callmanager/Exchange Server shop with heavy integration with ActiveSync/Direct 
Push/Outlook 2007/OCS2007. The company that created Unity (Active Voice) was a 
bunch of ex-microsoft guys. If you are not a enterprise/campus or prefer 
IMAP/SMTP then I don't think you would see any benefits or ROI. I don't think 
just hanging Unity Voicemail Only off a Asterisk box would be of much value.
 
I like AVST CallXpress  http://www.avst.com/products/callxpressMessaging/ for 
smaller customers.

Unity Unified Messaging (for Exchange) 5.x/7.x
 Using Exchange Administrator it reads/writes directly to Exchange Message 
Store (not IMAP or SMTP)
 Phone View (listen to message as callers leave them, control message on Cisco 
79xx phone LCD screen)
 Windows Mobile/Blackberry intergration (has Blackberry plug-in)
 Single number for fax/T38
 Speech Connect (reply to voicemails via Speech to Text or have them read Text 
to Speech)
 Mailbox greetings based on Calendar Integration 
 Unity Digital Networking for multiple sites being able to send each other 
messages

There are flash videos and datasheets here;
http://www.cisco.com/en/US/products/sw/voicesw/ps2237/index.html

Now I will go read the Wiki and see how Asterik handles Voicemail

Note there are several version of Unity (Unity Unified Messaging (with 
Echange), Unity Unified Messaging (with Domino), Unity Connection 2.x, Unity 
Unified Express). I choose the version with the most integration with Exchange 
to discuss here.



-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of C. Savinovich
Sent: Tuesday, July 22, 2008 3:07 PM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: Re: [asterisk-users] Cisco vs Asterisk


  It's amazing... the man starts the thread with a simple question: Can
anybody tell him if Asterisk can do the same things that the Cisco Unity
Server can do?, if it can do some better, some the same, and/or some worse,
can someone indicate which ones? Also, can Asterisk complement the Cisco
call manager functionalities?...  I wish I knew the answers, and I am myself
interested in the educated straight opinions of some of the members of this
forum.

CS


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Philipp
Kempgen
Sent: Tuesday, July 22, 2008 2:15 PM
To: Asterisk Users
Subject: Re: [asterisk-users] Cisco vs Asterisk

Alex Balashov schrieb:

 The question is:
 
 1. What are you trying to do?
 
 2. Can Asterisk do it?
 
 3. Can Asterisk do it well?
 
 4. Can Asterisk do it at the scale, volume and scope you're looking for?
 
 The question is NOT:
 
 1. Is Asterisk basically like a free version of CallManager?
 
 2. Can Asterisk duplicate CallManager?

Come on. People want simple answers. So:
Can Asterisk duplicate CallManager? [y/n]
*scnr*

Grüße,
Philipp Kempgen
-- 
http://www.das-asterisk-buch.de  -  http://www.the-asterisk-book.com
Amooma GmbH - Bachstr. 126 - 56566 Neuwied  -  http://www.amooma.de
Geschäftsführer: Stefan Wintermeyer, Handelsregister: Neuwied B14998

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Re: [asterisk-users] Cisco vs Asterisk

2008-07-22 Thread Rob Hillis
Philipp Kempgen wrote:
 Come on. People want simple answers. So:
 Can Asterisk duplicate CallManager? [y/n]
 *scnr*
   

I think for questions like this, we should always consider the m 
(maybe) option.  :)

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Re: [asterisk-users] Cisco vs Asterisk

2008-07-22 Thread Alex Balashov
Rob Hillis wrote:

 Philipp Kempgen wrote:
 Come on. People want simple answers. So:
 Can Asterisk duplicate CallManager? [y/n]
 *scnr*
   
 
 I think for questions like this, we should always consider the m 
 (maybe) option.  :)

Or my preferred approach:

Yes means no and no means yes.  Can Asterisk duplicate CallManager? 
[yes/no]

-- 
Alex Balashov
Evariste Systems
Web: http://www.evaristesys.com/
Tel: (+1) (678) 954-0670
Direct : (+1) (678) 954-0671
Mobile : (+1) (706) 338-8599

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