Re: [Bes-admins] Prevent personal Blackberries from accessing company email

2010-07-20 Thread Jonathan Barker
BIS uses IMAP and POP3.  Are you sure it's turned off?

Other options include offline sync using Desktop manager or a 3rd-party EAS 
bridge like AstraSync.

From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Darhl Thomason
Sent: Tuesday, July 20, 2010 9:55 AM
To: 'bes-admins@dataoutages.com'
Subject: [Bes-admins] Prevent personal Blackberries from accessing company email

I just found out that we have people with personal Blackberries accessing their 
company email, they are definitely not set up on my BES, so I'm guessing they 
must be using BIS.  How can I prevent them from accessing their company email 
on their personal devices?  I know it's not via IMAP or POP3, we have that 
turned off at the Exchange level.

Thanks!

Darhl Thomason | SysAdmin | Business Technology
Papa Murphy's Int'l. | d 360-449-4044 | c 360-607-5617 | 
www.papamurphys.comhttp://www.papamurphys.com



Consumer-voted Best Pizza Chain in America 2003-2009


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Re: [Bes-admins] Prevent personal Blackberries from accessing company email

2010-07-20 Thread hdawg
BIS can also use OWA. See:
http://www.port3101.org/featured-blackberry-kb-articles/792-kb11036-firewall-connection-requirements-blackberry-internet-service.htm
l for a list of what IP's BIS connections are coming from.  Block these inbound 
connections at the firewall and you've blocked BIS.

 

From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Jonathan Barker
Sent: Tuesday, July 20, 2010 1:09 PM
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] Prevent personal Blackberries from accessing company 
email

 

BIS uses IMAP and POP3.  Are you sure it's turned off?

 

Other options include offline sync using Desktop manager or a 3rd-party EAS 
bridge like AstraSync.

 

From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Darhl Thomason
Sent: Tuesday, July 20, 2010 9:55 AM
To: 'bes-admins@dataoutages.com'
Subject: [Bes-admins] Prevent personal Blackberries from accessing company email

 

I just found out that we have people with personal Blackberries accessing their 
company email, they are definitely not set up on my
BES, so I'm guessing they must be using BIS.  How can I prevent them from 
accessing their company email on their personal devices?
I know it's not via IMAP or POP3, we have that turned off at the Exchange level.

 

Thanks!

 

Darhl Thomason | SysAdmin | Business Technology

Papa Murphy's Int'l. | d 360-449-4044 | c 360-607-5617 |  
http://www.papamurphys.com www.papamurphys.com


Consumer-voted Best Pizza Chain in America 2003-2009
 
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Re: [Bes-admins] Prevent personal Blackberries from accessing company email

2010-07-20 Thread Josh Armour
Yes, its usually IMAP/POP3 for BIS access.

I have considered identifying RIM's BIS IP range and blocking at the
firewall level.  If those IP's are only used for BIS email access and I dont
want that.

What about IT Policy that blocks the service book?  I think that this would
only block the sending but the users would end up contacting helpdesk then
right?  I suddenly cant send emails any more?, Oh you are setup with
BIS!

--
Josh Armour
MobileOps - Sysadmin
jarm...@google.com
(541) 205-4262
--



On Tue, Jul 20, 2010 at 10:09 AM, Jonathan Barker 
jonathanbar...@quinnemanuel.com wrote:

  BIS uses IMAP and POP3.  Are you sure it’s turned off?



 Other options include offline sync using Desktop manager or a 3rd-party
 EAS bridge like AstraSync.



 *From:* bes-admins-boun...@dataoutages.com [mailto:
 bes-admins-boun...@dataoutages.com] *On Behalf Of *Darhl Thomason
 *Sent:* Tuesday, July 20, 2010 9:55 AM
 *To:* 'bes-admins@dataoutages.com'
 *Subject:* [Bes-admins] Prevent personal Blackberries from accessing
 company email



 I just found out that we have people with personal Blackberries accessing
 their company email, they are definitely not set up on my BES, so I’m
 guessing they must be using BIS.  How can I prevent them from accessing
 their company email on their personal devices?  I know it’s not via IMAP or
 POP3, we have that turned off at the Exchange level.



 Thanks!



 *Darhl Thomason *| SysAdmin | Business Technology

 *Papa Murphy’s* Int'l. | *d* 360-449-4044 | *c* 360-607-5617 |
 www.papamurphys.com

 

 Consumer-voted Best Pizza Chain in America 2003-2009




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Re: [Bes-admins] Prevent personal Blackberries from accessing company email

2010-07-20 Thread hdawg
Yes:
http://www.port3101.org/featured-blackberry-kb-articles/793-kb03735-firewall-connection-requirements-blackberry-enterprise-server.ht
ml.

 

Keep in mind that all you have to do is explicitly deny port 80/443 to these IP 
addresses to block access to OWA.  Also, keep in
mind that with BES you're making an outbound-initiated connection and the RIM 
NOC never initiates a connection inbound . and even at
that you only need TCP port 3101 open to these IPs.

 

Hope this helps.

 

From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Darhl Thomason
Sent: Tuesday, July 20, 2010 1:28 PM
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] Prevent personal Blackberries from accessing company 
email

 

HDawg,

 

This looks to be the most promising solution.  Is there another list that shows 
the BES IP's?  I'd want to make sure that they were
allowed, the ranges provided for BIS are pretty large and I wouldn't be 
surprised if they overlap to some degree.

 

Thanks!

 

Darhl Thomason | SysAdmin | Business Technology

Papa Murphy's Int'l. | d 360-449-4044 | c 360-607-5617 |  
http://www.papamurphys.com www.papamurphys.com

 

From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of hdawg
Sent: Tuesday, July 20, 2010 10:13 AM
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] Prevent personal Blackberries from accessing company 
email

 

BIS can also use OWA. See:
http://www.port3101.org/featured-blackberry-kb-articles/792-kb11036-firewall-connection-requirements-blackberry-internet-service.htm
l for a list of what IP's BIS connections are coming from.  Block these inbound 
connections at the firewall and you've blocked BIS.

 

From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Jonathan Barker
Sent: Tuesday, July 20, 2010 1:09 PM
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] Prevent personal Blackberries from accessing company 
email

 

BIS uses IMAP and POP3.  Are you sure it's turned off?

 

Other options include offline sync using Desktop manager or a 3rd-party EAS 
bridge like AstraSync.

 

From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Darhl Thomason
Sent: Tuesday, July 20, 2010 9:55 AM
To: 'bes-admins@dataoutages.com'
Subject: [Bes-admins] Prevent personal Blackberries from accessing company email

 

I just found out that we have people with personal Blackberries accessing their 
company email, they are definitely not set up on my
BES, so I'm guessing they must be using BIS.  How can I prevent them from 
accessing their company email on their personal devices?
I know it's not via IMAP or POP3, we have that turned off at the Exchange level.

 

Thanks!

 

Darhl Thomason | SysAdmin | Business Technology

Papa Murphy's Int'l. | d 360-449-4044 | c 360-607-5617 |  
http://www.papamurphys.com www.papamurphys.com


Consumer-voted Best Pizza Chain in America 2003-2009
 

Consumer-voted Best Pizza Chain in America 2003-2009
 
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Re: [Bes-admins] Prevent personal Blackberries from accessing company email

2010-07-20 Thread Darhl Thomason
HDawg,

Your post shows these addresses as the BIS servers:
BIS IP Range

206.51.26.0/24

193.109.81.0/24

204.187.87.0/24

206.53.144.0/20

216.9.240.0/20

67.233.64.0/19

93.186.16.0/20

68.171.224.0/19


Another post on your site 
http://www.port3101.org/featured-blackberry-kb-articles/793-kb03735-firewall-connection-requirements-blackberry-enterprise-server.html
 shows the same IP range for BES:
BES IP Range

206.51.26.0 /24

193.109.81.0/24

204.187.87.0/24

216.9.240.0/20

206.53.144.0/20

67.223.64.0/19

93.186.16.0/20

68.171.224.0/19


Which means that I can't block those IP's or BES stops working as well.

Back to the drawing board...

Darhl Thomason | SysAdmin | Business Technology
Papa Murphy's Int'l. | d 360-449-4044 | c 360-607-5617 | 
www.papamurphys.comhttp://www.papamurphys.com

From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Darhl Thomason
Sent: Tuesday, July 20, 2010 10:28 AM
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] Prevent personal Blackberries from accessing company 
email

HDawg,

This looks to be the most promising solution.  Is there another list that shows 
the BES IP's?  I'd want to make sure that they were allowed, the ranges 
provided for BIS are pretty large and I wouldn't be surprised if they overlap 
to some degree.

Thanks!

Darhl Thomason | SysAdmin | Business Technology
Papa Murphy's Int'l. | d 360-449-4044 | c 360-607-5617 | 
www.papamurphys.comhttp://www.papamurphys.com

From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of hdawg
Sent: Tuesday, July 20, 2010 10:13 AM
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] Prevent personal Blackberries from accessing company 
email

BIS can also use OWA. See: 
http://www.port3101.org/featured-blackberry-kb-articles/792-kb11036-firewall-connection-requirements-blackberry-internet-service.html
 for a list of what IP's BIS connections are coming from.  Block these inbound 
connections at the firewall and you've blocked BIS.

From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Jonathan Barker
Sent: Tuesday, July 20, 2010 1:09 PM
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] Prevent personal Blackberries from accessing company 
email

BIS uses IMAP and POP3.  Are you sure it's turned off?

Other options include offline sync using Desktop manager or a 3rd-party EAS 
bridge like AstraSync.

From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Darhl Thomason
Sent: Tuesday, July 20, 2010 9:55 AM
To: 'bes-admins@dataoutages.com'
Subject: [Bes-admins] Prevent personal Blackberries from accessing company email

I just found out that we have people with personal Blackberries accessing their 
company email, they are definitely not set up on my BES, so I'm guessing they 
must be using BIS.  How can I prevent them from accessing their company email 
on their personal devices?  I know it's not via IMAP or POP3, we have that 
turned off at the Exchange level.

Thanks!

Darhl Thomason | SysAdmin | Business Technology
Papa Murphy's Int'l. | d 360-449-4044 | c 360-607-5617 | 
www.papamurphys.comhttp://www.papamurphys.com



Consumer-voted Best Pizza Chain in America 2003-2009





Consumer-voted Best Pizza Chain in America 2003-2009




Consumer-voted Best Pizza Chain in America 2003-2009

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Re: [Bes-admins] Prevent personal Blackberries from accessing company email

2010-07-20 Thread Darhl Thomason
Just saw that, didn't realize that BES was outbound initiated, but good to know 
that I can block the inbound 80/443 from that IP range to block the BIS.

Thanks!

Darhl Thomason | SysAdmin | Business Technology
Papa Murphy's Int'l. | d 360-449-4044 | c 360-607-5617 | 
www.papamurphys.comhttp://www.papamurphys.com

From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of hdawg
Sent: Tuesday, July 20, 2010 10:39 AM
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] Prevent personal Blackberries from accessing company 
email

Yes: 
http://www.port3101.org/featured-blackberry-kb-articles/793-kb03735-firewall-connection-requirements-blackberry-enterprise-server.html.

Keep in mind that all you have to do is explicitly deny port 80/443 to these IP 
addresses to block access to OWA.  Also, keep in mind that with BES you're 
making an outbound-initiated connection and the RIM NOC never initiates a 
connection inbound ... and even at that you only need TCP port 3101 open to 
these IPs.

Hope this helps.

From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Darhl Thomason
Sent: Tuesday, July 20, 2010 1:28 PM
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] Prevent personal Blackberries from accessing company 
email

HDawg,

This looks to be the most promising solution.  Is there another list that shows 
the BES IP's?  I'd want to make sure that they were allowed, the ranges 
provided for BIS are pretty large and I wouldn't be surprised if they overlap 
to some degree.

Thanks!

Darhl Thomason | SysAdmin | Business Technology
Papa Murphy's Int'l. | d 360-449-4044 | c 360-607-5617 | 
www.papamurphys.comhttp://www.papamurphys.com

From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of hdawg
Sent: Tuesday, July 20, 2010 10:13 AM
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] Prevent personal Blackberries from accessing company 
email

BIS can also use OWA. See: 
http://www.port3101.org/featured-blackberry-kb-articles/792-kb11036-firewall-connection-requirements-blackberry-internet-service.html
 for a list of what IP's BIS connections are coming from.  Block these inbound 
connections at the firewall and you've blocked BIS.

From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Jonathan Barker
Sent: Tuesday, July 20, 2010 1:09 PM
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] Prevent personal Blackberries from accessing company 
email

BIS uses IMAP and POP3.  Are you sure it's turned off?

Other options include offline sync using Desktop manager or a 3rd-party EAS 
bridge like AstraSync.

From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Darhl Thomason
Sent: Tuesday, July 20, 2010 9:55 AM
To: 'bes-admins@dataoutages.com'
Subject: [Bes-admins] Prevent personal Blackberries from accessing company email

I just found out that we have people with personal Blackberries accessing their 
company email, they are definitely not set up on my BES, so I'm guessing they 
must be using BIS.  How can I prevent them from accessing their company email 
on their personal devices?  I know it's not via IMAP or POP3, we have that 
turned off at the Exchange level.

Thanks!

Darhl Thomason | SysAdmin | Business Technology
Papa Murphy's Int'l. | d 360-449-4044 | c 360-607-5617 | 
www.papamurphys.comhttp://www.papamurphys.com



Consumer-voted Best Pizza Chain in America 2003-2009





Consumer-voted Best Pizza Chain in America 2003-2009




Consumer-voted Best Pizza Chain in America 2003-2009

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Re: [Bes-admins] Prevent personal Blackberries from accessing company email

2010-07-20 Thread Darhl Thomason
Yes, I got it, sorry.  I had sent this before your other message hit my inbox.  
I was just too quick on the reply.

d

Darhl Thomason | SysAdmin | Business Technology
Papa Murphy's Int'l. | d 360-449-4044 | c 360-607-5617 | 
www.papamurphys.comhttp://www.papamurphys.com

From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of hdawg
Sent: Tuesday, July 20, 2010 11:03 AM
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] Prevent personal Blackberries from accessing company 
email

Sigh.

You don't need to outright block all inbound access to those IP addresses; just 
port 80 and 443 ... or whatever ports you have IIS serving OWA running on.  
That said, you could also block all inbound/outbound traffic to those IPs with 
the exception of TCP port 3101 outbound initiated.  Remember, the NOC doesn't 
make any inbound connections; the BES makes a connection to the NOC, holds that 
session open and all the data flows through it.  Much in the same way that when 
you make a VPN connection you establish a direct connection with an endpoint.  
You initiate the connection and provide some form of credential to authenticate 
... BES does the same thing with the SRP Key and Auth Id.

That SRP connection always stays open ... if it closes / drops communication 
between the BES and HHs stop.

From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Darhl Thomason
Sent: Tuesday, July 20, 2010 1:43 PM
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] Prevent personal Blackberries from accessing company 
email

HDawg,

Your post shows these addresses as the BIS servers:
BIS IP Range

206.51.26.0/24

193.109.81.0/24

204.187.87.0/24

206.53.144.0/20

216.9.240.0/20

67.233.64.0/19

93.186.16.0/20

68.171.224.0/19


Another post on your site 
http://www.port3101.org/featured-blackberry-kb-articles/793-kb03735-firewall-connection-requirements-blackberry-enterprise-server.html
 shows the same IP range for BES:
BES IP Range

206.51.26.0 /24

193.109.81.0/24

204.187.87.0/24

216.9.240.0/20

206.53.144.0/20

67.223.64.0/19

93.186.16.0/20

68.171.224.0/19


Which means that I can't block those IP's or BES stops working as well.

Back to the drawing board...

Darhl Thomason | SysAdmin | Business Technology
Papa Murphy's Int'l. | d 360-449-4044 | c 360-607-5617 | 
www.papamurphys.comhttp://www.papamurphys.com

From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Darhl Thomason
Sent: Tuesday, July 20, 2010 10:28 AM
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] Prevent personal Blackberries from accessing company 
email

HDawg,

This looks to be the most promising solution.  Is there another list that shows 
the BES IP's?  I'd want to make sure that they were allowed, the ranges 
provided for BIS are pretty large and I wouldn't be surprised if they overlap 
to some degree.

Thanks!

Darhl Thomason | SysAdmin | Business Technology
Papa Murphy's Int'l. | d 360-449-4044 | c 360-607-5617 | 
www.papamurphys.comhttp://www.papamurphys.com

From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of hdawg
Sent: Tuesday, July 20, 2010 10:13 AM
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] Prevent personal Blackberries from accessing company 
email

BIS can also use OWA. See: 
http://www.port3101.org/featured-blackberry-kb-articles/792-kb11036-firewall-connection-requirements-blackberry-internet-service.html
 for a list of what IP's BIS connections are coming from.  Block these inbound 
connections at the firewall and you've blocked BIS.

From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Jonathan Barker
Sent: Tuesday, July 20, 2010 1:09 PM
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] Prevent personal Blackberries from accessing company 
email

BIS uses IMAP and POP3.  Are you sure it's turned off?

Other options include offline sync using Desktop manager or a 3rd-party EAS 
bridge like AstraSync.

From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Darhl Thomason
Sent: Tuesday, July 20, 2010 9:55 AM
To: 'bes-admins@dataoutages.com'
Subject: [Bes-admins] Prevent personal Blackberries from accessing company email

I just found out that we have people with personal Blackberries accessing their 
company email, they are definitely not set up on my BES, so I'm guessing they 
must be using BIS.  How can I prevent them from accessing their company email 
on their personal devices?  I know it's not via IMAP or POP3, we have that 
turned off at the Exchange level.

Thanks!

Darhl Thomason | SysAdmin | Business Technology
Papa Murphy's Int'l. | d 360-449-4044 | c 360-607-5617 | 
www.papamurphys.comhttp://www.papamurphys.com