Re: [CentOS] kernels and irc

2008-06-06 Thread Dag Wieers

On Thu, 5 Jun 2008, James Bunnell wrote:


On Thu, 2008-06-05 at 09:57 -0500, Johnny Hughes wrote:


James Bunnell wrote:

If this is a problem, I suggest that you find a paid for service
contract where you can be rude to the people with whom you interact.


i do pay for rhel. i made the mistake of converting to centos. damage is
done. on the next major upgrade, i will return to rhel and will not
professionally recommend centos either privately,personally, or in the
realm of a business.


Thanks. I personally would not want people moving from RHEL to CentOS if 
they are happy with RHEL. If your business depends on CentOS, you better 
make sure RHEL lives as well. Because without RHEL, there is no CentOS.


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Re: [CentOS] kernels and irc

2008-06-05 Thread Karanbir Singh

James Bunnell wrote:

I was in the #centos-social channel and simply stated that I noticed
CentOS 3-4 were getting a lot of updates. I also stated that the CentOS
5 was one kernel behind, as in RHEL it is at -53, the gentlemen then
told me that I was wrong and it was at -21. I then asked if there was a
way to get a progress report somehow on 5.2, and that 5.2 has already
upgraded that kernel. The result was that I was banned for being
correct. I dont understand this kind of support.


Progress report on 5.2 : it will be ready in a few days, expect release 
in a few weeks.


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Re: [CentOS] kernels and irc

2008-06-05 Thread Johnny Hughes

James Bunnell wrote:

I was in the #centos-social channel and simply stated that I noticed
CentOS 3-4 were getting a lot of updates. I also stated that the CentOS
5 was one kernel behind, as in RHEL it is at -53, the gentlemen then
told me that I was wrong and it was at -21. I then asked if there was a
way to get a progress report somehow on 5.2, and that 5.2 has already
upgraded that kernel. The result was that I was banned for being
correct. I dont understand this kind of support.


You are NOT correct ...

The latest NON 5.2 kernel is:

ftp://ftp.redhat.com/pub/redhat/linux/enterprise/5Client/en/os/SRPMS/kernel-2.6.18-53.1.21.el5.src.rpm

The latest 5.2 kernel is:

ftp://ftp.redhat.com/pub/redhat/linux/enterprise/5Client/en/os/SRPMS/kernel-2.6.18-92.1.1.el5.src.rpm

As far as being banned on an IRC Channel ... I am sure you were warned 
first.  CentOS is manned by volunteers.  If you want to argue with the 
people who are on IRC after they tell you not to, then you will be banned.


The CentOS project trusts the judgment of our forum moderators and our 
IRC ops ... if they ban you then you are banned.  We are not a for 
profit company where you pay us for service and can be disrespectful to 
our employees.  You will instead have to be polite in your disagreements.


If this is a problem, I suggest that you find a paid for service 
contract where you can be rude to the people with whom you interact.


Thanks,
Johnny Hughes



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Re: [CentOS] kernels and irc

2008-06-05 Thread Ralph Angenendt
James Bunnell wrote:
 I was in the #centos-social channel and simply stated that I noticed
 CentOS 3-4 were getting a lot of updates. I also stated that the CentOS
 5 was one kernel behind, as in RHEL it is at -53, the gentlemen then
 told me that I was wrong and it was at -21.

lftp ftp.redhat.com:/pub/redhat/linux/enterprise/5Server/en/os/SRPMS ls 
kernel*  kernel.list
lftp ftp.redhat.com:/pub/redhat/linux/enterprise/5Server/en/os/SRPMS exit
[EMAIL PROTECTED] ~]$grep 53 kernel.list 
-rw-rw-r--  2 ftpftp54464006 Feb 12 14:37 
kernel-2.6.18-53.1.13.el5.src.rpm
-rw-rw-r--  2 ftpftp54492476 Mar 03 09:40 
kernel-2.6.18-53.1.14.el5.src.rpm
-rw-rw-r--  2 ftpftp54521781 May 04 07:52 
kernel-2.6.18-53.1.19.el5.src.rpm
-rw-rw-r--  2 ftpftp54540423 May 19 09:58 
kernel-2.6.18-53.1.21.el5.src.rpm
-rw-rw-r--  2 ftpftp54421174 Nov 28  2007 
kernel-2.6.18-53.1.4.el5.src.rpm
-rw-rw-r--  2 ftpftp54461630 Jan 18 11:29 
kernel-2.6.18-53.1.6.el5.src.rpm
-rw-rw-r--  1 ftpftp54386174 Oct 11  2007 kernel-2.6.18-53.el5.src.rpm
[EMAIL PROTECTED] ~]$

So which kernel would that -53 be? The one from October 11th, 2007?

 I then asked if there was a way to get a progress report somehow on
 5.2, and that 5.2 has already upgraded that kernel. The result was
 that I was banned for being correct. 

a) #centos-social is not a support channel, as that channel's topic
   clearly states.

b) The ban was *not* for you being correct (because you are not, 5.2
   will have 2.6.18-92, but for your behaviour over the last days/weeks and
   your *constantly* asking about progress on 5.2 (and getting the answer 
   everybody getsdoes, see http://planet.centos.org/).

 I dont understand this kind of support.

I don't understand why you came here to whine about that.   

Ralph


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Re: [CentOS] kernels and irc

2008-06-05 Thread James Bunnell

On Thu, 2008-06-05 at 09:57 -0500, Johnny Hughes wrote:

 James Bunnell wrote:
  I was in the #centos-social channel and simply stated that I noticed
  CentOS 3-4 were getting a lot of updates. I also stated that the CentOS
  5 was one kernel behind, as in RHEL it is at -53, the gentlemen then
  told me that I was wrong and it was at -21. I then asked if there was a
  way to get a progress report somehow on 5.2, and that 5.2 has already
  upgraded that kernel. The result was that I was banned for being
  correct. I dont understand this kind of support.
 
 You are NOT correct ...
 
 The latest NON 5.2 kernel is:
 
 ftp://ftp.redhat.com/pub/redhat/linux/enterprise/5Client/en/os/SRPMS/kernel-2.6.18-53.1.21.el5.src.rpm

looks like -53 to me

 
 The latest 5.2 kernel is:
 
 ftp://ftp.redhat.com/pub/redhat/linux/enterprise/5Client/en/os/SRPMS/kernel-2.6.18-92.1.1.el5.src.rpm

this is a new kernel as of today, may 22 compilation date

 
 As far as being banned on an IRC Channel ... I am sure you were warned 
 first.  CentOS is manned by volunteers.  If you want to argue with the 
 people who are on IRC after they tell you not to, then you will be banned.

yes i was warned, however, can they not admit when they are wrong? and
because its volunteers (like debian), all the more reason to be
professional.

 
 The CentOS project trusts the judgment of our forum moderators and our 
 IRC ops ... if they ban you then you are banned.  We are not a for 
 profit company where you pay us for service and can be disrespectful to 
 our employees.  You will instead have to be polite in your disagreements.

i have been polite for weeks. i finally had a enough of being polite and
just being told, 'it will be release when its ready.' that is not a
professional answer. is it too much to ask for an update?

 
 If this is a problem, I suggest that you find a paid for service 
 contract where you can be rude to the people with whom you interact.

i do pay for rhel. i made the mistake of converting to centos. damage is
done. on the next major upgrade, i will return to rhel and will not
professionally recommend centos either privately,personally, or in the
realm of a business. thanks for seeing my side of the issue and not
jumping on the elite bandwagon. i am done.

 
 Thanks,
 Johnny Hughes
 
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RE: [CentOS] kernels and irc

2008-06-05 Thread Ross S. W. Walker
James Bunnell wrote:

 i do pay for rhel. i made the mistake of converting to 
 centos. damage is done. on the next major upgrade, i will 
 return to rhel and will not professionally recommend centos 
 either privately,personally, or in the realm of a business. 
 thanks for seeing my side of the issue and not jumping on the 
 elite bandwagon. i am done. 

Community base OSS solutions are not for everyone. Only the
end-user can decide if it works for them or not. I hope you will
see that once the anger subsides.

-Ross

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Re: [CentOS] kernels and irc

2008-06-05 Thread James Bunnell

On Thu, 2008-06-05 at 10:59 -0400, Jim Perrin wrote:

 On Thu, Jun 5, 2008 at 10:35 AM, James Bunnell
 [EMAIL PROTECTED] wrote:
  I was in the #centos-social channel and simply stated that I noticed CentOS
  3-4 were getting a lot of updates. I also stated that the CentOS 5 was one
  kernel behind, as in RHEL it is at -53, the gentlemen then told me that I
  was wrong and it was at -21. I then asked if there was a way to get a
  progress report somehow on 5.2, and that 5.2 has already upgraded that
  kernel. The result was that I was banned for being correct. I dont
  understand this kind of support.
 
 
 Actually no.  I banned you for 15 minutes because you were being
 profane, pedantic about verbiage. The user trying to help you had
 already complained about typos and such, and was using kernel
 shorthand since the -53.1. is common to the more recent kernels being
 discussed at the time. I warned you twice to stop being quite so
 pedantic, kicked you twice (since you were unwilling to take the hint
 the first time) and finally resorted to the ban when you began to spew
 insults and profanity.  If you want support from folks who will take
 verbal abuse, buy a RHEL license. Otherwise, play by the channel rules
 and be nice to others (yes, for those of you who know me, I *can* say
 that with a straight face most of the time).
 
 Crying about an irc ban on the mailing list is simply a way to have
 the last word. If you want it, it's yours. The ban was temporary to
 allow all parties time to cool down, and I'm done with the entire
 issue. Hopefully you are as well.

that being said, irc is a poor representation of centos, i have enjoyed
the mailing list and have mostly lurked here. i think you overreact to
simple questions that could be answered very simply with an intelligent
updated answer rather that was said and this whole thing would have been
avoided. you did not try to help, you simply threw warnings and said
nothing.

 
 
 
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Re: [CentOS] kernels and irc

2008-06-05 Thread James Bunnell

On Thu, 2008-06-05 at 17:00 +0200, Ralph Angenendt wrote:

 James Bunnell wrote:
  I was in the #centos-social channel and simply stated that I noticed
  CentOS 3-4 were getting a lot of updates. I also stated that the CentOS
  5 was one kernel behind, as in RHEL it is at -53, the gentlemen then
  told me that I was wrong and it was at -21.
 
 lftp ftp.redhat.com:/pub/redhat/linux/enterprise/5Server/en/os/SRPMS ls 
 kernel*  kernel.list
 lftp ftp.redhat.com:/pub/redhat/linux/enterprise/5Server/en/os/SRPMS exit
 [EMAIL PROTECTED] ~]$grep 53 kernel.list 
 -rw-rw-r--  2 ftpftp54464006 Feb 12 14:37 
 kernel-2.6.18-53.1.13.el5.src.rpm
 -rw-rw-r--  2 ftpftp54492476 Mar 03 09:40 
 kernel-2.6.18-53.1.14.el5.src.rpm
 -rw-rw-r--  2 ftpftp54521781 May 04 07:52 
 kernel-2.6.18-53.1.19.el5.src.rpm
 -rw-rw-r--  2 ftpftp54540423 May 19 09:58 
 kernel-2.6.18-53.1.21.el5.src.rpm
 -rw-rw-r--  2 ftpftp54421174 Nov 28  2007 
 kernel-2.6.18-53.1.4.el5.src.rpm
 -rw-rw-r--  2 ftpftp54461630 Jan 18 11:29 
 kernel-2.6.18-53.1.6.el5.src.rpm
 -rw-rw-r--  1 ftpftp54386174 Oct 11  2007 kernel-2.6.18-53.el5.src.rpm
 [EMAIL PROTECTED] ~]$
 
 So which kernel would that -53 be? The one from October 11th, 2007?

look like they are all -53 to me, i dont see the point.

 
  I then asked if there was a way to get a progress report somehow on
  5.2, and that 5.2 has already upgraded that kernel. The result was
  that I was banned for being correct. 
 
 a) #centos-social is not a support channel, as that channel's topic
clearly states.
 
 b) The ban was *not* for you being correct (because you are not, 5.2
will have 2.6.18-92, but for your behaviour over the last days/weeks and
your *constantly* asking about progress on 5.2 (and getting the answer 
everybody getsdoes, see http://planet.centos.org/).
 
  I dont understand this kind of support.
 
 I don't understand why you came here to whine about that.   

weeks,days, ive been quiet. i believe you too have overreacted. its been
nearly 2 weeks since any update of progress to 5.2 has been announced.
why would that be rude or wrong to ask for? and btw, i am not the only
one that has asked for an update. and ive been polite in my initial
questions. response determines response.

 
 Ralph
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Re: [CentOS] kernels and irc

2008-06-05 Thread Ray Van Dolson
On Thu, Jun 05, 2008 at 09:45:36AM -0600, James Bunnell wrote:
 
 On Thu, 2008-06-05 at 11:35 -0400, Ross S. W. Walker wrote:
 
 James Bunnell wrote:
 
  i do pay for rhel. i made the mistake of converting to
  centos. damage is done. on the next major upgrade, i will
  return to rhel and will not professionally recommend centos
  either privately,personally, or in the realm of a business.
  thanks for seeing my side of the issue and not jumping on the
  elite bandwagon. i am done.
 
 Community base OSS solutions are not for everyone. Only the
 end-user can decide if it works for them or not. I hope you will
 see that once the anger subsides.
 
 -Ross
 
 
 community based OSS also require a level of professionalism and support. if
 simple questions like asking for an update to the progress of a project or
 stating someone may be in error upsets one of the members of that project,
 maybe that person should not be involved.
 

No, it doesn't require *anything*.  That said, CentOS does provide
professionalism and support, but by no means is it a requirement.

I would agree though, it sounds like RH is a better choice for your
needs, and more specifically, a better fit for your method of
interaction.

You're not going to find many volunteers who react well to being cursed
at or otherwise abused verbally.

Ray
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Re: [CentOS] kernels and irc

2008-06-05 Thread James Bunnell

On Thu, 2008-06-05 at 08:48 -0700, Ray Van Dolson wrote:

 On Thu, Jun 05, 2008 at 09:45:36AM -0600, James Bunnell wrote:
  
  On Thu, 2008-06-05 at 11:35 -0400, Ross S. W. Walker wrote:
  
  James Bunnell wrote:
  
   i do pay for rhel. i made the mistake of converting to
   centos. damage is done. on the next major upgrade, i will
   return to rhel and will not professionally recommend centos
   either privately,personally, or in the realm of a business.
   thanks for seeing my side of the issue and not jumping on the
   elite bandwagon. i am done.
  
  Community base OSS solutions are not for everyone. Only the
  end-user can decide if it works for them or not. I hope you will
  see that once the anger subsides.
  
  -Ross
  
  
  community based OSS also require a level of professionalism and support. if
  simple questions like asking for an update to the progress of a project or
  stating someone may be in error upsets one of the members of that project,
  maybe that person should not be involved.
  
 
 No, it doesn't require *anything*.  That said, CentOS does provide
 professionalism and support, but by no means is it a requirement.

you expect people to use OSS and be treated like crap? being treated
like crap is the competitor's job.

 
 I would agree though, it sounds like RH is a better choice for your
 needs, and more specifically, a better fit for your method of
 interaction.
 
 You're not going to find many volunteers who react well to being cursed
 at or otherwise abused verbally.

and you're not going to find too many people in business that want to
ask a question and are blatently put off.

 
 Ray
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Re: [CentOS] kernels and irc

2008-06-05 Thread Martyn Drake
On Thu, Jun 5, 2008 at 4:54 PM, James Bunnell
[EMAIL PROTECTED] wrote:

 you expect people to use OSS and be treated like crap? being treated like
 crap is the competitor's job.

Regardless of OSS or professional paid support - *nobody* deserves to
receive abuse of any kind.  If you dislike the way you've been
treated, you write and complain - nobody should ever need to resort to
swearing or insults.  At all.

M.
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http://www.drake.org.uk
http://www.mindthegapps.com
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Re: [CentOS] kernels and irc

2008-06-05 Thread Anne Wilson
On Thursday 05 June 2008 16:42:47 James Bunnell wrote:
 ts been
 nearly 2 weeks since any update of progress to 5.2 has been announced.

On May 22 it was estimated that it would take 3 weeks.  Did you really need an 
update on that?

Anne


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Re: [CentOS] kernels and irc

2008-06-05 Thread Anne Wilson
On Thursday 05 June 2008 16:54:08 James Bunnell wrote:
 you expect people to use OSS and be treated like crap? being treated
 like crap is the competitor's job.

It's no-one's job to be treated like crap.  Under any circumstance.

  You're not going to find many volunteers who react well to being cursed
  at or otherwise abused verbally.

 and you're not going to find too many people in business that want to
 ask a question and are blatently put off.

Having been in business before my retirement, I can assure you that I was 
never rude to anyone I contacted.  Under any circumstance.

Anne


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Re: [CentOS] kernels and irc

2008-06-05 Thread James Bunnell

On Thu, 2008-06-05 at 16:57 +0100, Martyn Drake wrote:

 On Thu, Jun 5, 2008 at 4:54 PM, James Bunnell
 [EMAIL PROTECTED] wrote:
 
  you expect people to use OSS and be treated like crap? being treated like
  crap is the competitor's job.
 
 Regardless of OSS or professional paid support - *nobody* deserves to
 receive abuse of any kind.  If you dislike the way you've been
 treated, you write and complain - nobody should ever need to resort to
 swearing or insults.  At all.

and i agree with you. banning in irc is an insult when based on nothing
but personal disagreement. swearing is a knee-jerk defense to the abuse
of irc operators and admittedly should not have happened.

 
 M.
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Re: [CentOS] kernels and irc

2008-06-05 Thread James Bunnell

On Thu, 2008-06-05 at 17:00 +0100, Anne Wilson wrote:

 On Thursday 05 June 2008 16:42:47 James Bunnell wrote:
  ts been
  nearly 2 weeks since any update of progress to 5.2 has been announced.
 
 On May 22 it was estimated that it would take 3 weeks.  Did you really need 
 an 
 update on that?

i only asked. an answer such as what was given here earlier would have
sufficed. is that so hard?

 
 Anne
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Re: [CentOS] kernels and irc

2008-06-05 Thread James Bunnell

On Thu, 2008-06-05 at 09:01 -0700, Ray Van Dolson wrote:


 
 I expect people who feel they are treated like crap to do one of two
 things:
 
   1. Get involved to try and make things better (I guess you could
   argue you are doing this albeit in a really ineffective manner :)
   2. Move on to antoher project

i was told early on, that it took an invite to get involved. 

 
 If CentOS noticed a huge decline in users they might be concerned about
 this.  They haven't; you're probably the only one I've heard bringing
 up this issue and honestly it sounds like you were the cause of the
 problem.

that may be your perception. perhaps you would want to look at the logs
so you would know.

 
 This is not an issue for CentOS currently.

too bad.

 
  
  I would agree though, it sounds like RH is a better choice for your
  needs, and more specifically, a better fit for your method of
  interaction.
  
  You're not going to find many volunteers who react well to being cursed
  at or otherwise abused verbally.

and users do not react well to being told rudely 'it will be ready when
its ready', that is just rude.

  
  
  and you're not going to find too many people in business that want to ask a
  question and are blatently put off.
  
 
 You need to grasp that CentOS is *not* run like a business.  It is a
 project worked on by others, for free, in ther spare time, most of them
 with technical interests.  You need to approach it in this manner.
 
 You're going to get blown off if you come around acting like a paying
 customer deserving of support when you haven't contributed anything
 yourself persoanlly to the product.

i do not perceive it as a paying customer, and i was not the one that
brought that up. now that it has been brought up, what is the mission of
CentOS ?

 
 This is open source etiquette.  It differs from business etiquette
 where you are more than welcoem to berate and yell and holler about
 things because you're paying someone a lot of money.

the etiquette is rudeness to promote open source? is this what you are
saying?

 
 Ray
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Re: [CentOS] kernels and irc

2008-06-05 Thread Martyn Drake
On Thu, Jun 5, 2008 at 5:04 PM, James Bunnell
[EMAIL PROTECTED] wrote:

 and i agree with you. banning in irc is an insult when based on nothing but
 personal disagreement. swearing is a knee-jerk defense to the abuse of irc
 operators and admittedly should not have happened.

Is this an apology I see forthcoming? :)

Anyway, let's all move on..

M. - A member of the OSS and general IT Peacekeeping Taskforce ;)
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Re: [CentOS] kernels and irc

2008-06-05 Thread Ralph Angenendt
James Bunnell wrote:
 i was told early on, that it took an invite to get involved. 

Subscribing to centos-devel or starting a SIG or doing a project on
http://projects.centos.org/ does not require *any* invitation and that
is where involvement starts. Well, it even does start on a lower level -
by supporting other users on IRC, forums or mailing lists. Which also
does not require an invitation. Neither does writing up documentation on
the Wiki. 

Access to packages preliminary to release or access to build hosts -
that requires an invitation. But that is on top of the involvement
process. 

  If CentOS noticed a huge decline in users they might be concerned about
  this.  They haven't; you're probably the only one I've heard bringing
  up this issue and honestly it sounds like you were the cause of the
  problem.
 
 that may be your perception. perhaps you would want to look at the logs
 so you would know.

Others probably had another perception - and I think that today might
have been just the icing on the cake. 

 This is not an issue for CentOS currently.
 
 too bad.

Errm.

 and users do not react well to being told rudely 'it will be ready when
 its ready', that is just rude.

But it will only be ready when it is ready. If there would be a known
date or even week, that would have been announced. But from the
beginning on people have been told that it normally takes three to four
weeks for CentOS to follow up on a release from upstream. And I don't
see anything rude in stating exactly that - it is ready when it is
ready. And the time frame within that is ready will happen is still
the same as in Tim's blog post on planet.centos.org.

What is rude about that?

 i do not perceive it as a paying customer, and i was not the one that
 brought that up. now that it has been brought up, what is the mission of
 CentOS ?

To provide people with a free (as in beer, RHEL and CentOS are also free
as in free speech) Enterprise Linux Distribution. I think that counts as
goal No. 1.

  This is open source etiquette.  It differs from business etiquette
  where you are more than welcoem to berate and yell and holler about
  things because you're paying someone a lot of money.
 
 the etiquette is rudeness to promote open source? is this what you are
 saying?

No. But people rather do work on stuff so that it does get ready than to
market around it and promise stuff that won't happen.

Ralph


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Re: [CentOS] kernels and irc

2008-06-05 Thread James Bunnell

On Thu, 2008-06-05 at 09:19 -0700, Ray Van Dolson wrote:

  This is open source etiquette.  It differs from business etiquette
  where you are more than welcoem to berate and yell and holler about
  things because you're paying someone a lot of money.
  
  
  the etiquette is rudeness to promote open source? is this what you are 
  saying?
  
 
 No, the etiquette is that you need to approach developer and volunteers
 as just that -- people who are doing this in their spare time.  Do not
 be demanding, go the extra mile yourself ahead of time to seek answers
 on your own, and give these folks the benefit of the doubt if they
 don't act like support staff at RH; it isn't their job.

i have a little familiarity with open source, perhaps more than noted,
and i what i am seeing here is centos saying that since we're not paid,
we dont care. i think there are many projects that would not want this
image. sounds like failure to me. hence,  i am not so sure this is
anything to be proud of. anyway, time to move on.

 
 This part is on you, and is the only part you can control directly.  I
 know from experience that more often than not you'll get much more
 helpful and open responses back if you use the above approach.
 
 HTH
 Ray
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Re: [CentOS] kernels and irc

2008-06-05 Thread Ralph Angenendt
James Bunnell wrote:
 On Thu, 2008-06-05 at 17:00 +0100, Anne Wilson wrote:
  On May 22 it was estimated that it would take 3 weeks.  Did you really need 
  an 
  update on that?
 
 i only asked. an answer such as what was given here earlier would have
 sufficed. is that so hard?

But it is the same answer you already had!

Ralph


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Re: [CentOS] kernels and irc

2008-06-05 Thread James Bunnell

On Thu, 2008-06-05 at 18:36 +0200, Ralph Angenendt wrote:

 James Bunnell wrote:
  On Thu, 2008-06-05 at 17:00 +0100, Anne Wilson wrote:
   On May 22 it was estimated that it would take 3 weeks.  Did you really 
   need an 
   update on that?
  
  i only asked. an answer such as what was given here earlier would have
  sufficed. is that so hard?
 
 But it is the same answer you already had!

ok, let's look at this differently. if i were looking for a answer to
these things from a standpoint of wanting to help, or pointing out
something that may be perceived differently somewhere else such as the
'well they are updating 3-4, why not 5'...how is that to be construed? i
think that deserves more than an aggressive response such as what
happened on irc. 

 
 Ralph
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Re: [CentOS] kernels and irc

2008-06-05 Thread Ray Van Dolson
On Thu, Jun 05, 2008 at 10:35:18AM -0600, James Bunnell wrote:
 
 On Thu, 2008-06-05 at 09:19 -0700, Ray Van Dolson wrote:
 
  This is open source etiquette.  It differs from business etiquette
  where you are more than welcoem to berate and yell and holler about
  things because you're paying someone a lot of money.
 
 
  the etiquette is rudeness to promote open source? is this what you are 
 saying?
 
 
 No, the etiquette is that you need to approach developer and volunteers
 as just that -- people who are doing this in their spare time.  Do not
 be demanding, go the extra mile yourself ahead of time to seek answers
 on your own, and give these folks the benefit of the doubt if they
 don't act like support staff at RH; it isn't their job.
 
 
 i have a little familiarity with open source, perhaps more than noted, and i
 what i am seeing here is centos saying that since we're not paid, we dont 
 care.
 i think there are many projects that would not want this image. sounds like
 failure to me. hence,  i am not so sure this is anything to be proud of.
 anyway, time to move on.
 

The woe-is-me attitude has to go for starters.  When asking any
question of anyone involved with an OSS project, keep in mind:

  - These are people who are not being compensated in any way shape or
form
  - They are likely spending time working directly on things, and any
time deveoted to users is an extra
  - They are likely innundated with similar questions all the time
  - They are more likely to be interested in assisting those who assist
themselves
  - They are more likely to be interested in helping those who bend
over backwards to be polite and appreciative of the work they are
getting for free.

Frame your questions and reactions with these things in mind, develop a
bit thicker skin.  Run everything said by a developer type through the
nerd tact filter too:

  http://www.mit.edu/~jcb/tact.html

This applies for any project, not just CentOS!

Ok, I'm done beating this dead horse. :)
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Re: [CentOS] kernels and irc

2008-06-05 Thread James Bunnell

On Thu, 2008-06-05 at 09:52 -0700, Ray Van Dolson wrote:


 Frame your questions and reactions with these things in mind, develop a
 bit thicker skin.  Run everything said by a developer type through the
 nerd tact filter too:
 
   http://www.mit.edu/~jcb/tact.html
 
 This applies for any project, not just CentOS!
 
 Ok, I'm done beating this dead horse. :)

ive seen this before, and its a good point, and well taken, however, i
think it needs to be taken seriously on both sides as well :)

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Re: [CentOS] kernels and irc

2008-06-05 Thread Johnny Hughes

James Bunnell wrote:

On Thu, 2008-06-05 at 09:19 -0700, Ray Van Dolson wrote:



snip



i have a little familiarity with open source, perhaps more than noted,
and i what i am seeing here is centos saying that since we're not paid,
we dont care. i think there are many projects that would not want this
image. sounds like failure to me. hence,  i am not so sure this is
anything to be proud of. anyway, time to move on.



OK .. I am the one who said it, so I will make it clear

1. CentOS-5.2 will be ready when it is ready.

2. You can not be a ass on our IRC channels, or on our mailing lists.

3. If you (or anyone else for that matter) does not like this, then 
please do not use our products.


We produce a very professional product and we have professional area 
where we interact.  To maintain professionalism, we do not allow 
profanity on the channels.  We also require people to be somewhat polite.


Because we do this as volunteers, *I DEMAND* that our volunteers be 
treated respectfully ... this is not negotiable.  If you can not do so, 
then *I will personally* ban you from all mailing lists and irc channels 
that have anything to do with CentOS.


If you, or anyone else, doesn't like it ... and if that has an effect on 
CentOS, then so be it.  However, those actions will be taken if necessary.



This part is on you, and is the only part you can control directly.  I
know from experience that more often than not you'll get much more
helpful and open responses back if you use the above approach.


We do not have a release date yet ... we do have a goal, and that goal 
is to release about a month after the upstream release.


My whole point is, I am not beholding to provide any service to you or 
provide any updates to you on when CentOS-5.2 will be released or 
provide any services for you.


We have made a statement, and we will update it if it looks like it is 
not accurate.  We will release CentOS-5.2 RPMS to QA as soon as it is 
ready ...  and we will release it to the mirrors after QA is done.  We 
do not know when that will be yet, but it will be When it is ready. 
It can not happen before that.


If when it is ready is going to be significantly different than what 
we put out on the list or on planet.centos.org, then we will also put 
that out.


If that is not good enough for you, then this project is not what you 
should be using.




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RE: [CentOS] kernels and irc

2008-06-05 Thread Ross S. W. Walker
Johnny Hughes wrote:

 2. You can not be a ass on our IRC channels, or on our mailing lists.

I object to your language on the list!

You MUST use the word an as a preposition to a noun beginning with a vowel!

What is this world coming to!


-Ross

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Re: [CentOS] kernels and irc

2008-06-05 Thread Jim Perrin
On Thu, Jun 5, 2008 at 1:15 PM, Ross S. W. Walker [EMAIL PROTECTED] wrote:
 Johnny Hughes wrote:

 2. You can not be a ass on our IRC channels, or on our mailing lists.

 I object to your language on the list!

 You MUST use the word an as a preposition to a noun beginning with a vowel!

 What is this world coming to!

You sir, are a winner! You may come to the front and collect one free
Internet in the color of your choosing

One of the best followups all afternoon!
-- 
During times of universal deceit, telling the truth becomes a revolutionary act.
George Orwell
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Re: [CentOS] kernels and irc

2008-06-05 Thread Anne Wilson
I think we've fed the troll enough for this month.

Anne


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Re: [CentOS] kernels and irc

2008-06-05 Thread William L. Maltby
On Thu, 2008-06-05 at 09:01 -0700, Ray Van Dolson wrote:
 snip

 This is open source etiquette.  It differs from business etiquette
 where you are more than welcoem to berate and yell and holler about
 things because you're paying someone a lot of money.

Respectfully, when I was doing this professionally I didn't not permit
any abuse regardless of $$. I've hung up the phone, turned and walked
away many times. I made a *very* decent living in spite of this. I
didn't want and did not retain customers that thought their $$ bought
them rights to abuse.

It is a mutual respect issue that is not modified by $$.

I do my best to give basic respect regardless of $$. More and less is
then earned by the individuals involved.

MHO

 
 Ray
 snip sig stuff

-- 
Bill

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