[Declude.JunkMail] How to get support from sniffer....
It appears in the sniffer rulebase updated yesterday one of the rules trips the getrich test on sniffer when emails are sent from or to our domain name. I have identified the rule and made a panic rule entry. But it appears the problem is more wide spread. I have sent messages to [EMAIL PROTECTED], [EMAIL PROTECTED], and have submitted several examples to [EMAIL PROTECTED] with absolutely no response. I am concerned that my emails are not getting through because of the bad rule - when I sent a message to the sniffer list it never shows up making me suspect the bad rule is torpedoing my email correspondence. This is a big catch-22. I wish that sortmonster had a web based ticketing system. Anybody have a non email way of getting ahold of sortmonster. The tech support phone number on the armresearch web site just goes to voice mail. Sorry to post this here but I want to get this resolved. Chuck Schick Warp 8, Inc. (303)-421-5140 www.warp8.com --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
RE: [Declude.JunkMail] How to get support from sniffer....
Chuck, since I'm not blocked, I've sent a message on your behalf to Pete as well as false@ ... while redacting your domain name. Happy to help, Andrew 8) -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Chuck Schick Sent: Wednesday, May 24, 2006 11:13 AM To: Declude. JunkMail Subject: [Declude.JunkMail] How to get support from sniffer It appears in the sniffer rulebase updated yesterday one of the rules trips the getrich test on sniffer when emails are sent from or to our domain name. I have identified the rule and made a panic rule entry. But it appears the problem is more wide spread. I have sent messages to [EMAIL PROTECTED], [EMAIL PROTECTED], and have submitted several examples to [EMAIL PROTECTED] with absolutely no response. I am concerned that my emails are not getting through because of the bad rule - when I sent a message to the sniffer list it never shows up making me suspect the bad rule is torpedoing my email correspondence. This is a big catch-22. I wish that sortmonster had a web based ticketing system. Anybody have a non email way of getting ahold of sortmonster. The tech support phone number on the armresearch web site just goes to voice mail. Sorry to post this here but I want to get this resolved. Chuck Schick Warp 8, Inc. (303)-421-5140 www.warp8.com --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
RE: [Declude.JunkMail] How to get support from sniffer....
Andrew: Thanks a bunch. Pete has always been responsive, I just think I have been caught in the proverbial death spiral on this issue. Chuck Schick Warp 8, Inc. (303)-421-5140 www.warp8.com -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Colbeck, Andrew Sent: Wednesday, May 24, 2006 12:54 PM To: Declude.JunkMail@declude.com Subject: RE: [Declude.JunkMail] How to get support from sniffer Chuck, since I'm not blocked, I've sent a message on your behalf to Pete as well as false@ ... while redacting your domain name. Happy to help, Andrew 8) -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Chuck Schick Sent: Wednesday, May 24, 2006 11:13 AM To: Declude. JunkMail Subject: [Declude.JunkMail] How to get support from sniffer It appears in the sniffer rulebase updated yesterday one of the rules trips the getrich test on sniffer when emails are sent from or to our domain name. I have identified the rule and made a panic rule entry. But it appears the problem is more wide spread. I have sent messages to [EMAIL PROTECTED], [EMAIL PROTECTED], and have submitted several examples to [EMAIL PROTECTED] with absolutely no response. I am concerned that my emails are not getting through because of the bad rule - when I sent a message to the sniffer list it never shows up making me suspect the bad rule is torpedoing my email correspondence. This is a big catch-22. I wish that sortmonster had a web based ticketing system. Anybody have a non email way of getting ahold of sortmonster. The tech support phone number on the armresearch web site just goes to voice mail. Sorry to post this here but I want to get this resolved. Chuck Schick Warp 8, Inc. (303)-421-5140 www.warp8.com --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
Re: [Declude.JunkMail] How to get support from sniffer....
Chuck, I stepped away for a while (started work today at midnight). I've found your FPs and I will address them immediately. I note you did not leave a message on the support line (that I can see). I'll take the rest of this off list. Thanks, _M On Wednesday, May 24, 2006, 2:12:39 PM, Chuck wrote: CS It appears in the sniffer rulebase updated yesterday one of the rules trips CS the getrich test on sniffer when emails are sent from or to our domain name. CS I have identified the rule and made a panic rule entry. But it appears the CS problem is more wide spread. I have sent messages to CS [EMAIL PROTECTED], [EMAIL PROTECTED], and have submitted several CS examples to [EMAIL PROTECTED] with absolutely no response. I am CS concerned that my emails are not getting through because of the bad rule - CS when I sent a message to the sniffer list it never shows up making me CS suspect the bad rule is torpedoing my email correspondence. CS This is a big catch-22. I wish that sortmonster had a web based ticketing CS system. Anybody have a non email way of getting ahold of sortmonster. The CS tech support phone number on the armresearch web site just goes to voice CS mail. CS Sorry to post this here but I want to get this resolved. CS Chuck Schick CS Warp 8, Inc. CS (303)-421-5140 CS www.warp8.com CS --- CS This E-mail came from the Declude.JunkMail mailing list. To CS unsubscribe, just send an E-mail to [EMAIL PROTECTED], and CS type unsubscribe Declude.JunkMail. The archives can be found CS at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
RE: [Declude.JunkMail] How to get support from sniffer....
Pete: Thanks. Was worried my messages were not getting through. Chuck Schick Warp 8, Inc. (303)-421-5140 www.warp8.com -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Pete McNeil Sent: Wednesday, May 24, 2006 1:22 PM To: Chuck Schick Subject: Re: [Declude.JunkMail] How to get support from sniffer Chuck, I stepped away for a while (started work today at midnight). I've found your FPs and I will address them immediately. I note you did not leave a message on the support line (that I can see). I'll take the rest of this off list. Thanks, _M On Wednesday, May 24, 2006, 2:12:39 PM, Chuck wrote: CS It appears in the sniffer rulebase updated yesterday one of the CS rules trips the getrich test on sniffer when emails are sent from or CS to our domain name. I have identified the rule and made a panic rule CS entry. But it appears the problem is more wide spread. I have sent CS messages to [EMAIL PROTECTED], [EMAIL PROTECTED], and CS have submitted several examples to [EMAIL PROTECTED] with CS absolutely no response. I am concerned that my emails are not CS getting through because of the bad rule - when I sent a message to CS the sniffer list it never shows up making me suspect the bad rule is CS torpedoing my email correspondence. CS This is a big catch-22. I wish that sortmonster had a web based CS ticketing system. Anybody have a non email way of getting ahold of CS sortmonster. The tech support phone number on the armresearch web CS site just goes to voice mail. CS Sorry to post this here but I want to get this resolved. CS Chuck Schick CS Warp 8, Inc. CS (303)-421-5140 CS www.warp8.com CS --- CS This E-mail came from the Declude.JunkMail mailing list. To CS unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type CS unsubscribe Declude.JunkMail. The archives can be found at CS http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
