Re: CBL:RE: [Declude.JunkMail] Declude and Ipswitch ICS

2004-10-27 Thread Joshua Levitsky
Bud Durland wrote:
There's been an almost hysterical reaction to the ICS announcement. 
People have right to be angry  disappointed over it; but traffic on 
he iMail list almost seems like a knee-jerk reaction: Good lord 
that's a lot of money -- I'm buying something else right now.   If GM 
decided to only make Cadillacs, does that mean your Chevy is suddenly 
un-drivable?  Your exiting iMail installation isn't going to stop 
working just because your service agreement ran out.  I mean, are 
there really any show stopper bugs in iMail right now?
The problem is this.. at least in my case...
1) I am not going to renew my service agreement because I know that I 
will not migrate to ICS so why would I spend more money with IPSwitch?

2) Because of #1 I am putting myself in a bind because as soon as a 
security flaw is found (and they have existed in IMail product) then I 
have to either go buy a service agreement which I didn't want to do... 
for $495 in my case... or I can right now make the jump to SmarterMail 
for $200 and it has a free migration util and I can be in a perfect 
place again. Sure I lose Calendaring but the calendar in IMail has just 
been useless because it was in WebMail only so nobody was using it.

I would bet that my situation is the same for others and this is a 
painful place to be. On the one hand you don't want to waste money, and 
on the other hand you want to be sure that you'll be on a secure 
platform so that you won't have your server taken over.

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RE: CBL:RE: [Declude.JunkMail] Declude and Ipswitch ICS

2004-10-27 Thread Mark E. Smith
All,
We're missing one huge point and that is why purchase support agreements
from Ipswitch.

Let's review.
1. To get phone support.
2. To get major software updates.

Everyone else keeps adding:

3. To get security hotfixes.

However, #3 is incorrect: From Ipswitch.com
Patches and Upgrades - Registered users for the current major version of a
product may obtain patches and minor updates within that version. Upgrades
to the next major version of a product are available only  under warranty
or Service Agreement.

So, let's review the two options.
1. Phone Support -- I think I can speak for the majority of the users on
this list when I say that we've probably called Ipswitch once just because
we were lazy.
The reality is that the users on this list (and therefore the people who are
freaking out) are technically savvy and can research a configuration
issue/problem without calling Ipswich.
Therefore we don't need a support agreement for phone support.

2. Major Software Updates. -- There aren't going to be anymore unless you
KNOW you're going to ICS which gets you a discount.

So, there's really no reason to renew a support contract or to freak out.
8.13 is out and will continue to suffice the vast majority of its users for
12-36 months.
That's an eternity in technology terms.

The only reason to freak out is because Ipswich has pissed off their
customer base by not giving people a heads up and slapping us in the fact
with the price tag on a piece of software that we probably won't use.

Mark


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Re: CBL:RE: [Declude.JunkMail] Declude and Ipswitch ICS

2004-10-26 Thread Bud Durland
Markus Gufler wrote:
 
So you're recommendation for the moment is to keep on IMail until 
you're ready with something else?

That's really the most common sense approach, isn't it?
There's been an almost hysterical reaction to the ICS announcement. 
People have right to be angry  disappointed over it; but traffic on he 
iMail list almost seems like a knee-jerk reaction: Good lord that's a 
lot of money -- I'm buying something else right now.   If GM decided to 
only make Cadillacs, does that mean your Chevy is suddenly un-drivable?  
Your exiting iMail installation isn't going to stop working just because 
your service agreement ran out.  I mean, are there really any show 
stopper bugs in iMail right now?

Of course, we have a poly-chromatic equine if you are (or will be) in 
the market for additional server licenses.  In that case, it would be 
prudent to look at some competitor's offerings (Verio, Merak, others).  
Maybe you'll even find one you like better than iMail.  As for losing 
Declude, that's not really an issue.  Even if Computerized Horizons 
takes 6 months to come out with an iMail independent Declude version 
(which I am certain they are working on), you could still use a small 
server running the iMail 8.xx  declude that you already own as an SMTP 
relay for all the new boxes.

Regards;
--
---
Diagonally parked in a parallel universe.
---
Bud Durland, CNE Mold-Rite Plastics
Network Administrator http://www.mrpcap.com
---
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RE: CBL:RE: [Declude.JunkMail] Declude and Ipswitch ICS

2004-10-26 Thread Markus Gufler

 There's been an almost hysterical reaction to the ICS announcement. 
 ...

Yes I know that my server will not stop working a certain day only because
the SA expires.

But what if there will happen something like a new MS Update that I must
implement but will kill imail functionality. You know this has happened and
you know this can theoretically happen also tomorrow. Not to talk about the
case a new vulnerability is discovered. 

We have several thousands mailbox users spread al around the internet. This
people are paying us for the service and I fear thay will do the same thing
with me as I will do with Ipswitch if it will realy become as nobody wants.

In the meantime it's important that as many people as possible will place
their opinion about IPSwitch's strategy because there is still no logic
explanation for what they have done. 

What IPSwitch is doing is simply suicide, nothing else. Try to immagine
you're working in a company that does the same thing as IPSwitch this days.
At the moment I'm aware of what's happening I'm the first one of talking
with people in my company and at least ask what they plan to do with me if
the strategy will not work. I guess wife and children are not realy
interested how many (or few?) customers will buy colaboration software if
the income goes down or becomes zero.

Markus










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RE: CBL:RE: [Declude.JunkMail] Declude and Ipswitch ICS

2004-10-26 Thread Kevin Bilbee
There may not be show stopper bug right now but what if a vunrability is
discovered. IPSwitch will not necessarly create the patch for an older
version. They may say update to ICS it does not have the vunrability???

I do not expect all IMail installations to dump IMail because of this but
many of us will not renew our service agreements by being forced to upgrade.
And when time comes for new features like port 587 or SPF support. Current
imail admins will look for other mail server software at a more reasonable
price.

This is a shock to us all and in many opinions bad business on IPSwitches
part.



Kevin Bilbee


 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] Behalf Of Bud Durland
 Sent: Tuesday, October 26, 2004 11:06 AM
 To: [EMAIL PROTECTED]
 Subject: Re: CBL:RE: [Declude.JunkMail] Declude and Ipswitch ICS


 Markus Gufler wrote:

 
  So you're recommendation for the moment is to keep on IMail until
  you're ready with something else?


 That's really the most common sense approach, isn't it?

 There's been an almost hysterical reaction to the ICS announcement.
 People have right to be angry  disappointed over it; but traffic on he
 iMail list almost seems like a knee-jerk reaction: Good lord that's a
 lot of money -- I'm buying something else right now.   If GM decided to
 only make Cadillacs, does that mean your Chevy is suddenly un-drivable?
 Your exiting iMail installation isn't going to stop working just because
 your service agreement ran out.  I mean, are there really any show
 stopper bugs in iMail right now?

 Of course, we have a poly-chromatic equine if you are (or will be) in
 the market for additional server licenses.  In that case, it would be
 prudent to look at some competitor's offerings (Verio, Merak, others).
 Maybe you'll even find one you like better than iMail.  As for losing
 Declude, that's not really an issue.  Even if Computerized Horizons
 takes 6 months to come out with an iMail independent Declude version
 (which I am certain they are working on), you could still use a small
 server running the iMail 8.xx  declude that you already own as an SMTP
 relay for all the new boxes.

 Regards;

 --
 ---
 Diagonally parked in a parallel universe.
 ---
 Bud Durland, CNE Mold-Rite Plastics
 Network Administrator http://www.mrpcap.com
 ---

 ---
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Re: CBL:RE: [Declude.JunkMail] Declude and Ipswitch ICS

2004-10-26 Thread Matt




As far as a new mail server platform goes, it will be necessary for us
to have something that allows you to block all non-AUTH connections and
only allow specific IP addresses. We need to make sure that spammers
don't bypass the gateway and do direct delivery. IMail is currently
incapable of this without a product like Declude to run cleanup. IMail
can't be stopped from accepting any locally addressed E-mail.

It also seems that in order to keep our customers protected, it will be
necessary to have virus scanning on the actual mail server and not the
gateway, or at least not just the gateway.

I'm confident that Postfix and Sendmail can do that, but I'm not clear
on what Windows-based servers might allow for turning off unauthorized
SMTP connections to hosted addresses. Having real port 587
functionality for AUTH-only and blocking port 25 connections at the
router would be suitable, but it seems that while everyone is rushing
to support SPF, no one (mail server companies) seems to care about port
587 AUTH-only which, IMO, is more important to push at this stage.

Matt



Kevin Bilbee wrote:

  There may not be show stopper bug right now but what if a vunrability is
discovered. IPSwitch will not necessarly create the patch for an older
version. They may say update to ICS it does not have the vunrability???

I do not expect all IMail installations to dump IMail because of this but
many of us will not renew our service agreements by being forced to upgrade.
And when time comes for new features like port 587 or SPF support. Current
imail admins will look for other mail server software at a more reasonable
price.

This is a shock to us all and in many opinions bad business on IPSwitches
part.



Kevin Bilbee


  
  
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Bud Durland
Sent: Tuesday, October 26, 2004 11:06 AM
To: [EMAIL PROTECTED]
Subject: Re: CBL:RE: [Declude.JunkMail] Declude and Ipswitch ICS


Markus Gufler wrote:



  So you're recommendation for the moment is to keep on IMail until
you're ready with something else?
  


That's really the most common sense approach, isn't it?

There's been an almost hysterical reaction to the ICS announcement.
People have right to be angry  disappointed over it; but traffic on he
iMail list almost seems like a knee-jerk reaction: "Good lord that's a
lot of money -- I'm buying something else right now".   If GM decided to
only make Cadillacs, does that mean your Chevy is suddenly un-drivable?
Your exiting iMail installation isn't going to stop working just because
your service agreement ran out.  I mean, are there really any "show
stopper" bugs in iMail right now?

Of course, we have a poly-chromatic equine if you are (or will be) in
the market for additional server licenses.  In that case, it would be
prudent to look at some competitor's offerings (Verio, Merak, others).
Maybe you'll even find one you like better than iMail.  As for losing
Declude, that's not really an issue.  Even if Computerized Horizons
takes 6 months to come out with an iMail independent Declude version
(which I am certain they are working on), you could still use a small
server running the iMail 8.xx  declude that you already own as an SMTP
relay for all the new boxes.

Regards;

--
---
Diagonally parked in a parallel universe.
---
Bud Durland, CNE Mold-Rite Plastics
Network Administrator http://www.mrpcap.com
---

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  (http://www.declude.com)]

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Re: CBL:RE: [Declude.JunkMail] Declude and Ipswitch ICS

2004-10-26 Thread Mailing Lists
That is exactly the point, and in my experience with Ipswitch when a fix is 
found they just ask to upgrade to their newest version rather than updating 
their older releases.

Now this worked fine for us in the old days (i.e. prior to ICS).
So let us assume that in February 2005 I have a 1) valid Imail service 
agreement and 2) I patch my server with a Windows hotfix which breaks 
something in Imail. Now what will Ipswitch do? A) Release a fix  or B) ask 
us to upgrade to ICS.

That is the issue and that is why the high level of concern.
Of course things will work, until they break and that is why you want to be 
working on a platform that still is actively being supported.

So if email is a critical component of your business, which I assume it is, 
then I suggest you either decide to upgrade sooner or later or look for an 
alternative to Imail.

Personally we have made our decision to move away from Imail and are 
evaluating other products. Mailenable and Smarterools both have a migration 
util, I actually demo'd the SmarterTools migration util and works great so 
we will see...

PV
- Original Message - 
From: Markus Gufler [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Tuesday, October 26, 2004 2:35 PM
Subject: RE: CBL:RE: [Declude.JunkMail] Declude and Ipswitch ICS



There's been an almost hysterical reaction to the ICS announcement.
...
Yes I know that my server will not stop working a certain day only because
the SA expires.
But what if there will happen something like a new MS Update that I must
implement but will kill imail functionality. You know this has happened 
and
you know this can theoretically happen also tomorrow. Not to talk about 
the
case a new vulnerability is discovered.

We have several thousands mailbox users spread al around the internet. 
This
people are paying us for the service and I fear thay will do the same 
thing
with me as I will do with Ipswitch if it will realy become as nobody 
wants.

In the meantime it's important that as many people as possible will place
their opinion about IPSwitch's strategy because there is still no logic
explanation for what they have done.
What IPSwitch is doing is simply suicide, nothing else. Try to immagine
you're working in a company that does the same thing as IPSwitch this 
days.
At the moment I'm aware of what's happening I'm the first one of talking
with people in my company and at least ask what they plan to do with me if
the strategy will not work. I guess wife and children are not realy
interested how many (or few?) customers will buy colaboration software if
the income goes down or becomes zero.

Markus




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