Re: [Dspace-tech] Reply-To Header missing - list misconfigured?

2007-08-01 Thread James Rutherford
On Wed, Aug 01, 2007 at 12:34:23AM -0400, Larry Stone wrote:
 FWIW, some of the lists to which I subscribe mung the reply-to header
 to force replies to go to the list, and some don't -- I'm invariably
 annoyed by the ones that _do_ mung headers.  So take this as a vote NOT to
 change the behavior of the DSpace lists.
 
 My mail user agent is a certifiable antique, but it has simple, separate
 commands for reply to sender and reply to all.  I prefer to have that
 option, but it goes away if teh Reply-To header forces a reply to the
 list even when I choose to write only to sender.  I suspect we'll see
 a bunch of inadvertent posts to the whole lists if this gets changed, too.
 
 -- Larry

+1 from someone who always hits 'g'.

Jim

-- 
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Re: [Dspace-tech] Reply-To Header missing - list misconfigured?

2007-08-01 Thread Christian Voelker
Hello,

Am 01.08.2007 um 14:05 schrieb James Rutherford:

 On Wed, Aug 01, 2007 at 12:34:23AM -0400, Larry Stone wrote:

Huh, forgot the g?

SCNR.

You all helped me that much with this thread to change
my habit from r - g. Honestly.

Am 31.07.2007 um 22:30 schrieb Hilmar Lapp:

 It also might be a field-specific preference.
 I'm on many programming/open-source project mailing lists,
 and almost universally, and purposefully, they are set to
 not munge the reply-to header

Probably thats the point. Whether dspace-tech community
is programmer-centric and should help participants to
learn new habits that are expected in this then-new area.

I personally still feel, there could be a difference
between dspace-general and dspace-tech as user-centric
lists and dspace-devel, dspace-manakin and so on as
programmer-centric.

But after I learned that programmers feel annoyed
by munged headers I fear to scare them off this list.
This would be exactly the opposite of my original
intent. In such a case, either the never change
a running system rule applies or the you say no
until the day you finally agree. We will see...

Christian


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Re: [Dspace-tech] Reply-To Header missing - list misconfigured?

2007-08-01 Thread Mark H. Wood
Well, I prefer to have replies to listmail go back to the list by
default, but you'll have complaints either way.  The best one can do
is guess correctly which setup will annoy the fewest and do the least
damage.

But while we're talking about this, please please please ensure that
the List-Foo: headers are not disabled.  In Mutt I can hit L to
reply-to-list and not send multiple copies to the O.P. as g would.
(I hate receiving duplicates -- another religious issue.)

-- 
Mark H. Wood, Lead System Programmer   [EMAIL PROTECTED]
Typically when a software vendor says that a product is intuitive he
means the exact opposite.



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Re: [Dspace-tech] Reply-To Header missing - list misconfigured?

2007-08-01 Thread Hilmar Lapp
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1


On Aug 1, 2007, at 11:26 AM, Mark H. Wood wrote:

 (I hate receiving duplicates -- another religious issue.)

Mailman (which runs this list too, I believe) has a per-user (as well  
as per-list default) option to avoid duplicates. It has worked  
extremely well for me so far.

-hilmar
- --
===
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===



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Version: GnuPG v1.4.6 (Darwin)

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Re: [Dspace-tech] Reply-To Header missing - list misconfigured?

2007-08-01 Thread James Rutherford
On Wed, Aug 01, 2007 at 11:41:41AM -0400, Hilmar Lapp wrote:
 On Aug 1, 2007, at 11:26 AM, Mark H. Wood wrote:
 
  (I hate receiving duplicates -- another religious issue.)
 
 Mailman (which runs this list too, I believe) has a per-user (as well  
 as per-list default) option to avoid duplicates. It has worked  
 extremely well for me so far.

Likewise. I think it's actually geared to do this in the default
settings when you sign up.

cheers,

Jim

-- 
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Research Engineer |  Cain Road,
HP Labs   |  Bracknell,
Bristol, UK   |  Berks
+44 117 312 7066  |  RG12 1HN.
[EMAIL PROTECTED]   |  Registered No: 690597 England

The contents of this message and any attachments to it are confidential and
may be legally privileged. If you have received this message in error, you
should delete it from your system immediately and advise the sender. To any
recipient of this message within HP, unless otherwise stated you should
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Re: [Dspace-tech] Reply-To Header missing - list misconfigured?

2007-07-31 Thread Richard Rodgers
Folks:

I'm currently administering the tech  dev lists  would gladly
reconfigure if the preponderance of opinion is in favor. I'm by no means
a mail admin, and was following the recommendations of the GNU mailman 
docs, which I reproduce here:


reply_goes_to_list (general): Where are replies to list messages
directed? Poster is strongly recommended for most mailing lists.

This option controls what Mailman does to the Reply-To: header in
messages flowing through this mailing list. When set to Poster, no
Reply-To: header is added by Mailman, although if one is present in the
original message, it is not stripped. Setting this value to either This
list or Explicit address causes Mailman to insert a specific Reply-To:
header in all messages, overriding the header in the original message if
necessary (Explicit address inserts the value of reply_to_address). 

There are many reasons not to introduce or override the Reply-To:
header. One is that some posters depend on their own Reply-To: settings
to convey their valid return address. Another is that modifying
Reply-To: makes it much more difficult to send private replies. See
`Reply-To' Munging Considered Harmful for a general discussion of this
issue. See Reply-To Munging Considered Useful for a dissenting opinion. 

Some mailing lists have restricted posting privileges, with a parallel
list devoted to discussions. Examples are `patches' or `checkin' lists,
where software changes are posted by a revision control system, but
discussion about the changes occurs on a developers mailing list. To
support these types of mailing lists, select Explicit address and set
the Reply-To: address below to point to the parallel list.

Where are replies to list messages
  directed? Poster is strongly
   recommended for most mailing lists.
 Poster
   This list
Explicit
address





If anyone has further input, please share with the list. 

Thanks,

Richard R


On Mon, 2007-07-30 at 11:38 -0500, Dorothea Salo wrote:
  The result of a missing reply-to header is that
  you have to use the reply-all function of your
  mail client to answer back to the list, which
  seems unnatural. In most cases, answers seem
  to be sent in private mail as implied by the
  missing header.
 
  As of my perception, this makes the list *more*
  noisy as required and renders the list archive
  less useful. Let me explain.
 
 I agree. Useful responses are not publicly archived, which means they
 are not searchable, which means we get the same questions over and
 over -- not because there is no answer, but because there is no
 *public* answer.
 
 I would very much appreciate the reconfiguration of dspace-tech to
 reply-to-list instead of reply-to-sender.
 
 Dorothea
 


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Re: [Dspace-tech] Reply-To Header missing - list misconfigured?

2007-07-31 Thread Hilmar Lapp
For those who haven't seen this:

http://www.unicom.com/pw/reply-to-harmful.html

There's nothing I can add.

-hilmar

On Jul 31, 2007, at 11:25 AM, Richard Rodgers wrote:

 Folks:

 I'm currently administering the tech  dev lists  would gladly
 reconfigure if the preponderance of opinion is in favor. I'm by no  
 means
 a mail admin, and was following the recommendations of the GNU mailman
 docs, which I reproduce here:


 reply_goes_to_list (general): Where are replies to list messages
 directed? Poster is strongly recommended for most mailing lists.

 This option controls what Mailman does to the Reply-To: header in
 messages flowing through this mailing list. When set to Poster, no
 Reply-To: header is added by Mailman, although if one is present in  
 the
 original message, it is not stripped. Setting this value to either  
 This
 list or Explicit address causes Mailman to insert a specific Reply-To:
 header in all messages, overriding the header in the original  
 message if
 necessary (Explicit address inserts the value of reply_to_address).

 There are many reasons not to introduce or override the Reply-To:
 header. One is that some posters depend on their own Reply-To:  
 settings
 to convey their valid return address. Another is that modifying
 Reply-To: makes it much more difficult to send private replies. See
 `Reply-To' Munging Considered Harmful for a general discussion of this
 issue. See Reply-To Munging Considered Useful for a dissenting  
 opinion.

 Some mailing lists have restricted posting privileges, with a parallel
 list devoted to discussions. Examples are `patches' or `checkin'  
 lists,
 where software changes are posted by a revision control system, but
 discussion about the changes occurs on a developers mailing list. To
 support these types of mailing lists, select Explicit address and set
 the Reply-To: address below to point to the parallel list.

 Where are replies to list messages
   directed? Poster is strongly
recommended for most mailing lists.
  Poster
This list
 Explicit
 address





 If anyone has further input, please share with the list.

 Thanks,

 Richard R


 On Mon, 2007-07-30 at 11:38 -0500, Dorothea Salo wrote:
 The result of a missing reply-to header is that
 you have to use the reply-all function of your
 mail client to answer back to the list, which
 seems unnatural. In most cases, answers seem
 to be sent in private mail as implied by the
 missing header.

 As of my perception, this makes the list *more*
 noisy as required and renders the list archive
 less useful. Let me explain.

 I agree. Useful responses are not publicly archived, which means they
 are not searchable, which means we get the same questions over and
 over -- not because there is no answer, but because there is no
 *public* answer.

 I would very much appreciate the reconfiguration of dspace-tech to
 reply-to-list instead of reply-to-sender.

 Dorothea



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Re: [Dspace-tech] Reply-To Header missing - list misconfigured?

2007-07-31 Thread Christian Voelker
Hello,

Am 31.07.2007 um 18:16 schrieb Hilmar Lapp:

 For those who haven't seen this:

 http://www.unicom.com/pw/reply-to-harmful.html

 There's nothing I can add.

It is always a bad thing to be the advocate ones own behalf, but I cant
resist to do so in this case. Unhappily, the article presenting the
opposite view seems to have vanished from the web. At least I couldnt
find it in a quick search.

I wont go in every detail, because I could argue against every single
sentence in this post. It is extremly biased by an extreme kind of guy
who should never be allowed to make any decisions that have to do with
usability. Hear him talk, all what he has to tell is elm can do it.
Well, I can do so too. I actually just do. Yes, and every decent MUA
has two different commands. The thing is, in 99.999% of all cases you
use hit reply and not reply-all, dont you? Do you ever think about
when doing? No, you actually wouldnt use such modernistic stuff like
email if you were still thinking about every decision you take within
a minute. Command-R is stored in your muscular memory.

Yes, email is a rather complicated thing one shouldnt tinker with.
But the page count of RFCs cant impress me. Yes, I read them regularly
too, when I try to solve a problem. At least, I can confirm that the
writer of the pamphlet is as knowledgeable to quote the right RFCs.

There is only one single technical argument given. Preexisiting reply-
to headers might be overriden. Yes. Who uses them? I did a quick search
through 2000 messages I archive locally and could not find a single
post using it. It might have been a means of organising your accounts
when they were expensive. I havent seen such since the times when
everybody has half a dozen of them, using syndication services for
free or managing all of them centralized with one client. But yes,
this might harm in some rare cases. Please speak up if I anybody
would be harmed.

The argument that it makes things more complicated and breaks elm
might be a hint that elm is actually the kind of brain-dead software
he is bashing. With *MY* personal favourite email client that every-
body in the world could use as well if he/she was such a wizard as
I am, it is really easy to reply to the sender, just point on it
and choose reply to sender from the contextual menu. Ok, I stop
rant-mode. I think it is quite clear what I meant with a biased
view in this post (I enjoy such thing, it gives me a chance to
counter it).

 Some mailing lists have restricted posting privileges, with a  
 parallel
 list devoted to discussions.

I made the difference with discussion lists vs. announcement list
which is roughly the same.

After having said all of the above, I can also tell, that I start
integrating the reply-all habit in my muscular memory and that it
is not a matter of live and die for me.

Bye, Christian


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Re: [Dspace-tech] Reply-To Header missing - list misconfigured?

2007-07-31 Thread LeVan,Ralph
For what it's worth, I re-configure the lists I'm responsible for to
reply to both the sender and the list.  As Christian said, hitting the
reply-all button just isn't a reflex I can train into my users.

Ralph

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Re: [Dspace-tech] Reply-To Header missing - list misconfigured?

2007-07-31 Thread Hilmar Lapp

On Jul 31, 2007, at 3:56 PM, Christian Voelker wrote:

 The thing is, in 99.999% of all cases you use hit reply and not  
 reply-all, dont you?

No. I almost always hit reply-all. If I don't, it's a conscious  
decision.

 Do you ever think about when doing?

No, and that's why when I hit reply (and not reply all) I expect it  
to be a private email.

It also might be a field-specific preference. I'm on many programming/ 
open-source project mailing lists, and almost universally, and  
purposefully, they are set to not munge the reply-to header (for the  
simple reasons stated in the article).

-hilmar

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Re: [Dspace-tech] Reply-To Header missing - list misconfigured?

2007-07-31 Thread Tim Donohue

Admittedly, I don't have a strong opinion either way.  Most other 
listservs I'm on do munge the Reply-To header so that you always reply 
to the list.  I'd also admit that annoys me sometimes when I just want 
to reply only to the sender (and even in Thunderbird, I cannot do that 
without manually replacing the list's email address with the sender's).

All in all, I wonder if Ralph LeVan's suggestion of adding *both* the 
list and the sender to the Reply-To would be a nice compromise. :)

- Tim

-- 


Tim Donohue
Research Programmer, Illinois Digital Environment for
Access to Learning and Scholarship (IDEALS)
135 Grainger Engineering Library
University of Illinois at Urbana-Champaign

email: [EMAIL PROTECTED]
web:   http://www.ideals.uiuc.edu
phone: (217) 333-4648
fax:   (217) 244-7764


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Re: [Dspace-tech] Reply-To Header missing - list misconfigured?

2007-07-31 Thread Larry Stone
FWIW, some of the lists to which I subscribe mung the reply-to header
to force replies to go to the list, and some don't -- I'm invariably
annoyed by the ones that _do_ mung headers.  So take this as a vote NOT to
change the behavior of the DSpace lists.

My mail user agent is a certifiable antique, but it has simple, separate
commands for reply to sender and reply to all.  I prefer to have that
option, but it goes away if teh Reply-To header forces a reply to the
list even when I choose to write only to sender.  I suspect we'll see
a bunch of inadvertent posts to the whole lists if this gets changed, too.

-- Larry


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Re: [Dspace-tech] Reply-To Header missing - list misconfigured?

2007-07-30 Thread Dorothea Salo
 The result of a missing reply-to header is that
 you have to use the reply-all function of your
 mail client to answer back to the list, which
 seems unnatural. In most cases, answers seem
 to be sent in private mail as implied by the
 missing header.

 As of my perception, this makes the list *more*
 noisy as required and renders the list archive
 less useful. Let me explain.

I agree. Useful responses are not publicly archived, which means they
are not searchable, which means we get the same questions over and
over -- not because there is no answer, but because there is no
*public* answer.

I would very much appreciate the reconfiguration of dspace-tech to
reply-to-list instead of reply-to-sender.

Dorothea

-- 
Dorothea Salo[EMAIL PROTECTED]
Digital Repository Librarian  AIM: mindsatuw
University of Wisconsin
Rm 218, Memorial Library
(608) 262-5493

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[Dspace-tech] Reply-To Header missing - list misconfigured?

2007-07-28 Thread Christian Voelker
Hello,

as I am actively following the list these days
I am slightly annoyed with the header settings
of the list. I have got the feeling that they
are misconfigured as they are. Prove me wrong
if I havent got the list policy right, but that
is how it looks to me right now.

Other *discussion* lists (as opposed to *announce-
ment* lists) I am actively participating in have
the reply-to header set to the list address.
Dspace-tech does not have a reply-to header and
the from-line is not rewritten to the list address
(and should not be). I have searched the list
archive whether this had been discussed before
and I am really astonished that I couldnt find
anything and that everybody seems to be happy.

The result of a missing reply-to header is that
you have to use the reply-all function of your
mail client to answer back to the list, which
seems unnatural. In most cases, answers seem
to be sent in private mail as implied by the
missing header.

As of my perception, this makes the list *more*
noisy as required and renders the list archive
less useful. Let me explain.

If I answer simple questions that I feel capable
to answer properly right now to help others that
start using DSpace, I sometimes get replies such
as thank you, but three others told me the same
before. So three people have spent time and
thought on helping beginners. What a waste.

These answers start to discourage me from answering
questions older then an hour or two, although I might
be one of the few people reading the list at that
time because I am living in the european time gap
between the user groups in Asia an America.

None of the three answers went to the list archive.
The same question will pop up on the list again
some days later. You cant simply point somebody
to the list archive as usual, because it does
not contain the knowledge present on the list.

If I see a disclosure triangle besides a new
post in the threaded view of my mailer, I dont
bother to answer or read a question unless I am
interested to learn about the subject myself.
Most questions seem to remain unheard though.
You dont know, whether they are or not. In some
cases, they get reposted on dspace-general, which
is the time you know that nobody took care of them.

Motivation to participate actively in a list might
be different, but sometimes philantropy and selfish-
ness come along with each other. Being visible on
the web in a list archive demonstrates a certain
level of knowledge and involvement. This could foster
a kind of competition to be the first to answer and
help every participant to get quick responses.

Last thing. When I forgot to hit reply-all, I
sometimes resend it to the list when I feel it
is worth it. Today I learned that this doesnt
cure the issue as intended. The answer is not
contained in the threaded view in the archive
then. I would have to reply with reply-all a
second time, copying the former answer to the
new message to retain the right message id.

I hope it was not too lengthy and boring. Please
tell me if I have misunderstood some basic concept
of this list.

Bye, Christian


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Re: [Dspace-tech] Reply-To Header missing - list misconfigured?

2007-07-28 Thread mfrodrigues



  Hello!

  I also found this very strange, but i never complaint because the  
Horde Webmail  has a nice feature, called Reply to List, that i use  
very often. Marcelo


  Quoting Christian Voelker [EMAIL PROTECTED]:


Hello,

as I am actively following the list these days
I am slightly annoyed with the header settings
of the list. I have got the feeling that they
are misconfigured as they are. Prove me wrong
if I havent got the list policy right, but that
is how it looks to me right now.

Other *discussion* lists (as opposed to *announce-
ment* lists) I am actively participating in have
the reply-to header set to the list address.
Dspace-tech does not have a reply-to header and
the from-line is not rewritten to the list address
(and should not be). I have searched the list
archive whether this had been discussed before
and I am really astonished that I couldnt find
anything and that everybody seems to be happy.

The result of a missing reply-to header is that
you have to use the reply-all function of your
mail client to answer back to the list, which
seems unnatural. In most cases, answers seem
to be sent in private mail as implied by the
missing header.

As of my perception, this makes the list *more*
noisy as required and renders the list archive
less useful. Let me explain.

If I answer simple questions that I feel capable
to answer properly right now to help others that
start using DSpace, I sometimes get replies such
as thank you, but three others told me the same
before. So three people have spent time and
thought on helping beginners. What a waste.

These answers start to discourage me from answering
questions older then an hour or two, although I might
be one of the few people reading the list at that
time because I am living in the european time gap
between the user groups in Asia an America.

None of the three answers went to the list archive.
The same question will pop up on the list again
some days later. You cant simply point somebody
to the list archive as usual, because it does
not contain the knowledge present on the list.

If I see a disclosure triangle besides a new
post in the threaded view of my mailer, I dont
bother to answer or read a question unless I am
interested to learn about the subject myself.
Most questions seem to remain unheard though.
You dont know, whether they are or not. In some
cases, they get reposted on dspace-general, which
is the time you know that nobody took care of them.

Motivation to participate actively in a list might
be different, but sometimes philantropy and selfish-
ness come along with each other. Being visible on
the web in a list archive demonstrates a certain
level of knowledge and involvement. This could foster
a kind of competition to be the first to answer and
help every participant to get quick responses.

Last thing. When I forgot to hit reply-all, I
sometimes resend it to the list when I feel it
is worth it. Today I learned that this doesnt
cure the issue as intended. The answer is not
contained in the threaded view in the archive
then. I would have to reply with reply-all a
second time, copying the former answer to the
new message to retain the right message id.

I hope it was not too lengthy and boring. Please
tell me if I have misunderstood some basic concept
of this list.

Bye, Christian


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