Re: [Elecraft] K3: Unable to update firmware by RS-232 port

2009-07-06 Thread Vic Goncharsky
Joe,Did you check the RS232 cable? Use the RS-232 Break-Out-Box (if avaliable) 
to see the serial port activity (especially on lines 2 and 3) Can you control 
the radio by, say, TRlog or TR4W? If not, check the K3 schematics and find 
where the COM port lines are going. The problem could be there.73, Vic 
US5WE/K1WE
K3 #2907
--- On Mon, 7/6/09, jmalloy jmal...@hamilton.edu wrote:

From: jmalloy jmal...@hamilton.edu
Subject: Re: [Elecraft] K3: Unable to update firmware by RS-232 port
To: d...@w3fpr.com
Cc: elecraft@mailman.qth.net
Date: Monday, July 6, 2009, 12:48 AM

Don, the problem is that I have no connection to the K3 from my computer 
anymore despite the fact that I *did* have one until a few weeks ago. 
Neither the Prolific USB-serial nor real com ports -- and three 
different computers! -- make any difference.  I think it's a problem 
with the K3 itself.

73,

Joe, W2RBA



Don Wilhelm wrote:
 Joe,
 
 Have you tried the steps in the Forcing a Firmware Download on page 44 
 of the K3 manual?
 Before doing that, how about closing K3 Utility and reboot the computer 
 - sometimes that alone works wonders at cleaning things up.
 
 73,
 Don W3FPR
 
 Joe Malloy wrote:
 Hi, Matt, I'm not using a USB hub, my system used to work with a 
 straight cable from a com port to the K3 or with the Elecraft/Prolific 
 USB to rs-232 cable but no go, no matter which of four port I have.  I 
 also have checked for proper mating of the KIO3 but no go.  It still 
 confounds me why it worked for over a year and then stopped -- on 
 three different computers!

 Thanks for your suggestions.  Any others?  :)

 73,

 Joe, W2RBA
  
 

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[Elecraft] K3: Unable to update firmware by RS-232 port

2009-07-06 Thread Brad Johnson
Joe,

You mentioned that  you recently performed several upgrades/ 
enhancements including the Remote I/O upgrade.

Was one of the enhancements Improving the Immunity of the rear panel  
RS232 and audio connectors to RF. And if so, did you bypass L1 (RS232  
ground return) on the Remote I/O module?

The reason I ask is that I performed some of the same enhancements  
over the weekend but was reluctant to bypass  L1 as I wasn't sure if  
that enhancement pertained to the Revision B remote I/O board which I  
had just installed. I was concerned that bypassing L1 on the new board  
might cause a problem.

I was going to post the question here or to support but decided to  
wait and determine if RFI through the RS232 connector was an issue.

Just a thought...

Brad
AA5CH




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[Elecraft] K3: Unable to update firmware by RS-232 port

2009-07-05 Thread Joe Malloy
Hi, all, hope someone can help!  I have updated my K3 with just about 
all firmware that has come along since I put the rig together in March, 
2008 (ser no 584) and never had trouble -- until now.  The K3 Utility 
suddenly reported that no K3 communications are available.  I've done 
some of the updates (the RXA board, CW Rise time, KIO3 Remote Module, 
LINE OUT and Speaker amplifier) and have had the rig on the workbench a 
few time looking for an obvious error I have made.  To date, the error 
remains elusive.

Anyone have an idea of what I should look for?  TIA!

73,

Joe, W2RBA
w2rba(at)arrl(dot)net




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Re: [Elecraft] K3: Unable to update firmware by RS-232 port

2009-07-05 Thread Matt Zilmer
Hi Joe,

Did you make sure that it's opening the correct serial port?  If
you're using a USB hub, sometimes the COMx port id moves around.  If
this is the case, you'll have to sniff it out.

If it's a REAL serial port, sorry.  No clues here on that.

You can set the COMx port from the K3 Utility, using one of the tabs.

Also, make sure the digital part of the KIO3 is plugged in and
properly aligned to the connector.  Try another serial or USB cable
too if you have them around.

GL,
matt W6NIA
K3 #24

On Sun, 05 Jul 2009 17:09:54 -0400, you wrote:

Hi, all, hope someone can help!  I have updated my K3 with just about 
all firmware that has come along since I put the rig together in March, 
2008 (ser no 584) and never had trouble -- until now.  The K3 Utility 
suddenly reported that no K3 communications are available.  I've done 
some of the updates (the RXA board, CW Rise time, KIO3 Remote Module, 
LINE OUT and Speaker amplifier) and have had the rig on the workbench a 
few time looking for an obvious error I have made.  To date, the error 
remains elusive.

Anyone have an idea of what I should look for?  TIA!

73,

Joe, W2RBA
w2rba(at)arrl(dot)net




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Re: [Elecraft] K3: Unable to update firmware by RS-232 port

2009-07-05 Thread Joe Malloy
Hi, Matt, I'm not using a USB hub, my system used to work with a 
straight cable from a com port to the K3 or with the Elecraft/Prolific 
USB to rs-232 cable but no go, no matter which of four port I have.  I 
also have checked for proper mating of the KIO3 but no go.  It still 
confounds me why it worked for over a year and then stopped -- on three 
different computers!

Thanks for your suggestions.  Any others?  :)

73,

Joe, W2RBA


Matt Zilmer wrote:
 Hi Joe,
 
 Did you make sure that it's opening the correct serial port?  If
 you're using a USB hub, sometimes the COMx port id moves around.  If
 this is the case, you'll have to sniff it out.
 
 If it's a REAL serial port, sorry.  No clues here on that.
 
 You can set the COMx port from the K3 Utility, using one of the tabs.
 
 Also, make sure the digital part of the KIO3 is plugged in and
 properly aligned to the connector.  Try another serial or USB cable
 too if you have them around.
 
 GL,
 matt W6NIA
 K3 #24
 
 On Sun, 05 Jul 2009 17:09:54 -0400, you wrote:
 
 Hi, all, hope someone can help!  I have updated my K3 with just about 
 all firmware that has come along since I put the rig together in March, 
 2008 (ser no 584) and never had trouble -- until now.  The K3 Utility 
 suddenly reported that no K3 communications are available.  I've done 
 some of the updates (the RXA board, CW Rise time, KIO3 Remote Module, 
 LINE OUT and Speaker amplifier) and have had the rig on the workbench a 
 few time looking for an obvious error I have made.  To date, the error 
 remains elusive.

 Anyone have an idea of what I should look for?  TIA!
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Re: [Elecraft] K3: Unable to update firmware by RS-232 port

2009-07-05 Thread Matt Zilmer
OK Joe.  Sorry none of that worked out.

When you buy Elecraft, you also buy excellent customer support.  I'd
suggest you contact supp...@elecraft.com.

Given these symptoms, it's possible that the digital part of the KIO3
failed.  This happens even in the best-designed systems.  Or they may
have troubleshooting advice for you.

Don't give up.  All problems can be overcome.  Call or email Elecraft,
and they'll help you get it figgered out.

73, 
matt zilmer, W6NIA


On Sun, 05 Jul 2009 19:27:57 -0400, you wrote:

Hi, Matt, I'm not using a USB hub, my system used to work with a 
straight cable from a com port to the K3 or with the Elecraft/Prolific 
USB to rs-232 cable but no go, no matter which of four port I have.  I 
also have checked for proper mating of the KIO3 but no go.  It still 
confounds me why it worked for over a year and then stopped -- on three 
different computers!

Thanks for your suggestions.  Any others?  :)

73,

Joe, W2RBA


Matt Zilmer wrote:
 Hi Joe,
 
 Did you make sure that it's opening the correct serial port?  If
 you're using a USB hub, sometimes the COMx port id moves around.  If
 this is the case, you'll have to sniff it out.
 
 If it's a REAL serial port, sorry.  No clues here on that.
 
 You can set the COMx port from the K3 Utility, using one of the tabs.
 
 Also, make sure the digital part of the KIO3 is plugged in and
 properly aligned to the connector.  Try another serial or USB cable
 too if you have them around.
 
 GL,
 matt W6NIA
 K3 #24
 
 On Sun, 05 Jul 2009 17:09:54 -0400, you wrote:
 
 Hi, all, hope someone can help!  I have updated my K3 with just about 
 all firmware that has come along since I put the rig together in March, 
 2008 (ser no 584) and never had trouble -- until now.  The K3 Utility 
 suddenly reported that no K3 communications are available.  I've done 
 some of the updates (the RXA board, CW Rise time, KIO3 Remote Module, 
 LINE OUT and Speaker amplifier) and have had the rig on the workbench a 
 few time looking for an obvious error I have made.  To date, the error 
 remains elusive.

 Anyone have an idea of what I should look for?  TIA!
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Re: [Elecraft] K3: Unable to update firmware by RS-232 port

2009-07-05 Thread Don Wilhelm
Joe,

Have you tried the steps in the Forcing a Firmware Download on page 44 
of the K3 manual?
Before doing that, how about closing K3 Utility and reboot the computer 
- sometimes that alone works wonders at cleaning things up.

73,
Don W3FPR

Joe Malloy wrote:
 Hi, Matt, I'm not using a USB hub, my system used to work with a 
 straight cable from a com port to the K3 or with the Elecraft/Prolific 
 USB to rs-232 cable but no go, no matter which of four port I have.  I 
 also have checked for proper mating of the KIO3 but no go.  It still 
 confounds me why it worked for over a year and then stopped -- on three 
 different computers!

 Thanks for your suggestions.  Any others?  :)

 73,

 Joe, W2RBA
   

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Re: [Elecraft] K3: Unable to update firmware by RS-232 port

2009-07-05 Thread AB7R
Please use k3supp...@elecraft.com if the problem is specific to the K3.

Thanks
Greg
AB7R

- Original Message - 
From: Matt Zilmer mzil...@verizon.net
To: Joe Malloy jmal...@hamilton.edu
Cc: elecraft@mailman.qth.net
Sent: Sunday, July 05, 2009 4:41 PM
Subject: Re: [Elecraft] K3: Unable to update firmware by RS-232 port


 OK Joe.  Sorry none of that worked out.

 When you buy Elecraft, you also buy excellent customer support.  I'd
 suggest you contact supp...@elecraft.com.

 Given these symptoms, it's possible that the digital part of the KIO3
 failed.  This happens even in the best-designed systems.  Or they may
 have troubleshooting advice for you.

 Don't give up.  All problems can be overcome.  Call or email Elecraft,
 and they'll help you get it figgered out.

 73,
 matt zilmer, W6NIA


 On Sun, 05 Jul 2009 19:27:57 -0400, you wrote:

Hi, Matt, I'm not using a USB hub, my system used to work with a
straight cable from a com port to the K3 or with the Elecraft/Prolific
USB to rs-232 cable but no go, no matter which of four port I have.  I
also have checked for proper mating of the KIO3 but no go.  It still
confounds me why it worked for over a year and then stopped -- on three
different computers!

Thanks for your suggestions.  Any others?  :)

73,

Joe, W2RBA


Matt Zilmer wrote:
 Hi Joe,

 Did you make sure that it's opening the correct serial port?  If
 you're using a USB hub, sometimes the COMx port id moves around.  If
 this is the case, you'll have to sniff it out.

 If it's a REAL serial port, sorry.  No clues here on that.

 You can set the COMx port from the K3 Utility, using one of the tabs.

 Also, make sure the digital part of the KIO3 is plugged in and
 properly aligned to the connector.  Try another serial or USB cable
 too if you have them around.

 GL,
 matt W6NIA
 K3 #24

 On Sun, 05 Jul 2009 17:09:54 -0400, you wrote:

 Hi, all, hope someone can help!  I have updated my K3 with just about
 all firmware that has come along since I put the rig together in March,
 2008 (ser no 584) and never had trouble -- until now.  The K3 Utility
 suddenly reported that no K3 communications are available.  I've done
 some of the updates (the RXA board, CW Rise time, KIO3 Remote Module,
 LINE OUT and Speaker amplifier) and have had the rig on the workbench a
 few time looking for an obvious error I have made.  To date, the error
 remains elusive.

 Anyone have an idea of what I should look for?  TIA!
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Re: [Elecraft] K3: Unable to update firmware by RS-232 port

2009-07-05 Thread jmalloy
Don, the problem is that I have no connection to the K3 from my computer 
anymore despite the fact that I *did* have one until a few weeks ago. 
Neither the Prolific USB-serial nor real com ports -- and three 
different computers! -- make any difference.  I think it's a problem 
with the K3 itself.

73,

Joe, W2RBA



Don Wilhelm wrote:
 Joe,
 
 Have you tried the steps in the Forcing a Firmware Download on page 44 
 of the K3 manual?
 Before doing that, how about closing K3 Utility and reboot the computer 
 - sometimes that alone works wonders at cleaning things up.
 
 73,
 Don W3FPR
 
 Joe Malloy wrote:
 Hi, Matt, I'm not using a USB hub, my system used to work with a 
 straight cable from a com port to the K3 or with the Elecraft/Prolific 
 USB to rs-232 cable but no go, no matter which of four port I have.  I 
 also have checked for proper mating of the KIO3 but no go.  It still 
 confounds me why it worked for over a year and then stopped -- on 
 three different computers!

 Thanks for your suggestions.  Any others?  :)

 73,

 Joe, W2RBA
  
 

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