Re: [JAWS-Users] Jaws 18 and Outlook 2016

[Tom Behler]

David:

Thanks for posting these instructions for eliminating the back stage view in
Word 2016.

Like others on the list, I had to do this when I first installed Office 365
on my current  Windows 7 laptop, but couldn't remember enough about how to
do it to send instructions to Miriam.

I'm going to save these instructions for future reference, because I plan to
purchase a new computer shortly with the Windows 10 operating system, and
will have to install Office 365 from Scratch.

Tom Behler


-Original Message-
From: JAWS-Users-List  On Behalf Of
David Whitehead
Sent: Sunday, April 22, 2018 1:06 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

Hello;
Try the following;

1, open word,
2, now press alt+f=file,
T=options,
3, now shift+tab until you hear jaws say something like, Show the Start
screen when this application starts By default the box is most likely
checked use spacebar to uncheck, now tab to ok button, press enter.

       Statistics are like a bikini.  What they reveal is suggestive, but
what they conceal is vital.

-Original Message-
From: JAWS-Users-List  On Behalf Of
Miriam Vieni
Sent: Sunday, April 22, 2018 12:26 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

And now I discovered a new issue which is a result of Microsoft reinstalling
office 365. When I try to open a word document now, it doesn't open
automatically. Instead, I am presented with something called, backstage
view. If I tab around, I get to, open new document. The person who set this
up for me a year ago February, set it up so the document just opened
automatically.

Miriam

-Original Message-
From: JAWS-Users-List  On Behalf Of
Adrian Spratt
Sent: Sunday, April 22, 2018 10:14 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

Miriam,

It sounds as though someone created a "message rule" for your email so that
it goes to that defective folder. You can delete that rule. Try the
following:

Place focus in a message list next to a message where your name is in the
"To" line.

Press the applications key, which is between the right-hand Windows and
control keys.

Arrow down to "Rules submenu." Press enter.

Tab until you hear "Manage rules and alerts..." Press the spacebar here.

Tab again until you hear "Delete." Once again, press the spacebar.

I just went through these steps to make sure they work. However, since I
don't want to remove any of my existing rules, I couldn't go further. I
suggest you keep tabbing from there in case there's an "Apply" button. If
there is, press the spacebar on it. either way, resume tabbing to the Okay
button.

I hope you can follow these steps and that they solve this part of your
email problem.

-Original Message-
From: JAWS-Users-List  On Behalf Of
Miriam Vieni
Sent: Sunday, April 22, 2018 9:32 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

George,

Someone set up the "to Miriam" folder for me. The new emails sent directly
to me are all going there directly. But emails coming to me through email
lists that I'm on, are arriving in the inbox. This has always been the setup
I've had. The problem is that the "to Miriam" folder won't work. When I go
to it, it closes Outlook. Before Microsoft Disabilities worked on the
problem, the inbox didn't work either.

Miriam 

-Original Message-
From: JAWS-Users-List  On Behalf Of
George Martinez Sr
Sent: Saturday, April 21, 2018 8:51 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

Hi Miriam,
I am really jammed right now until the end of the month or I would research
this out for you.  I will save your email and at end of next week if it is
still an issue I will see if I can resolve it for you.
Meanwhile, 1.) how did you get that "To Miriam" folder and  2.) are all of
your new emails going there instead of into your Inbox?

George A. Martinez, CPA
12231 N. 50th Ave.
Glendale, AZ 85304
O-602.368.8854
F-1-888.822.0282
C-602.368.5424

"He who loses money, loses much; He who loses a friend, loses much more; He
who loses faith, loses all."  Eleanor Roosevelt

-Original Message-
From: JAWS-Users-List  On Behalf Of
Miriam Vieni
Sent: Saturday, April 21, 2018 3:38 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

What I would like is for someone to tell me step by step how to undo my, "to
miriam", folder, and to move what's there to my inbox so that I can read it
and so that all my emails go to my inbox. That would solve one problem. I
could receive and answer all my emails.

Miriam  

-Original Message-
From: JAWS-Users-List 

Re: [JAWS-Users] Jaws 18 and Outlook 2016

[Miriam Vieni]

David,

I would certainly appreciate some help. Let me first explain where I am at
this point.

There are 2 messages in my inbox that would have ordinarily have gone to my
, to Miriam, folder. So perhaps I solved that problem. I'm not sure.

When I attempted to follow your directions for getting directly to a word
document, the file menu would not open with alt F. I did eventually get a
new document to open, but just by tabbing around. I didn't even get to
anything that said, "open new document". 

I can't access all of the emails that are still in my "to Miriam" folder.

I would appreciate your help. I live on Long Island. I'm 80 years old. My
hearing isn't that great and I'm not good at this stuff. But I would be
happy to call you, or you can call me, if that's convenient.  If you send me
your email address, I'll send you my phone number. My email address is

miriamvi...@optonline.net

Miriam

-Original Message-
From: JAWS-Users-List  On Behalf Of
David Whitehead
Sent: Sunday, April 22, 2018 12:47 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

hello;
if you would like, I could connect to your computer using jaws tandem and
try to sort things out for you.


       Statistics are like a bikini.  What they reveal is suggestive, but
what they conceal is vital.

-Original Message-
From: JAWS-Users-List  On Behalf Of
Miriam Vieni
Sent: Sunday, April 22, 2018 12:36 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

I just tried to follow your directions, but I don't think they worked
because just as I finished, I heard a message that would usually go to the,
to Miriam, folder arrive, and it didn't come to my inbox.  Perhaps that was
because it happened almost simultaneously.

Miriam 

-Original Message-
From: JAWS-Users-List  On Behalf Of
Adrian Spratt
Sent: Sunday, April 22, 2018 10:14 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

Miriam,

It sounds as though someone created a "message rule" for your email so that
it goes to that defective folder. You can delete that rule. Try the
following:

Place focus in a message list next to a message where your name is in the
"To" line.

Press the applications key, which is between the right-hand Windows and
control keys.

Arrow down to "Rules submenu." Press enter.

Tab until you hear "Manage rules and alerts..." Press the spacebar here.

Tab again until you hear "Delete." Once again, press the spacebar.

I just went through these steps to make sure they work. However, since I
don't want to remove any of my existing rules, I couldn't go further. I
suggest you keep tabbing from there in case there's an "Apply" button. If
there is, press the spacebar on it. either way, resume tabbing to the Okay
button.

I hope you can follow these steps and that they solve this part of your
email problem.

-Original Message-
From: JAWS-Users-List  On Behalf Of
Miriam Vieni
Sent: Sunday, April 22, 2018 9:32 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

George,

Someone set up the "to Miriam" folder for me. The new emails sent directly
to me are all going there directly. But emails coming to me through email
lists that I'm on, are arriving in the inbox. This has always been the setup
I've had. The problem is that the "to Miriam" folder won't work. When I go
to it, it closes Outlook. Before Microsoft Disabilities worked on the
problem, the inbox didn't work either.

Miriam 

-Original Message-
From: JAWS-Users-List  On Behalf Of
George Martinez Sr
Sent: Saturday, April 21, 2018 8:51 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

Hi Miriam,
I am really jammed right now until the end of the month or I would research
this out for you.  I will save your email and at end of next week if it is
still an issue I will see if I can resolve it for you.
Meanwhile, 1.) how did you get that "To Miriam" folder and  2.) are all of
your new emails going there instead of into your Inbox?

George A. Martinez, CPA
12231 N. 50th Ave.
Glendale, AZ 85304
O-602.368.8854
F-1-888.822.0282
C-602.368.5424

"He who loses money, loses much; He who loses a friend, loses much more; He
who loses faith, loses all."  Eleanor Roosevelt

-Original Message-
From: JAWS-Users-List  On Behalf Of
Miriam Vieni
Sent: Saturday, April 21, 2018 3:38 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

What I would like is for someone to tell me step by step how to undo my, "to
miriam", folder, and to move what's there to my inbox so that I can read it
and so that all my emails go to my inbox. That would 

Re: [JAWS-Users] Jaws 18 and Outlook 2016

[DGH]

Sorry, didn'tt see this until after I sent mine.  At least she has it now.


Do you like Watkins products?
You can find them here: www.RespectedHomeProducts.com/784289
They've been around since 1868!


-Original Message-
From: JAWS-Users-List  On Behalf Of
David Whitehead
Sent: Sunday, April 22, 2018 12:06 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

Hello;
Try the following;

1, open word,
2, now press alt+f=file,
T=options,
3, now shift+tab until you hear jaws say something like, Show the Start
screen when this application starts By default the box is most likely
checked use spacebar to uncheck, now tab to ok button, press enter.

       Statistics are like a bikini.  What they reveal is suggestive, but
what they conceal is vital.

-Original Message-
From: JAWS-Users-List  On Behalf Of
Miriam Vieni
Sent: Sunday, April 22, 2018 12:26 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

And now I discovered a new issue which is a result of Microsoft reinstalling
office 365. When I try to open a word document now, it doesn't open
automatically. Instead, I am presented with something called, backstage
view. If I tab around, I get to, open new document. The person who set this
up for me a year ago February, set it up so the document just opened
automatically.

Miriam

-Original Message-
From: JAWS-Users-List  On Behalf Of
Adrian Spratt
Sent: Sunday, April 22, 2018 10:14 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

Miriam,

It sounds as though someone created a "message rule" for your email so that
it goes to that defective folder. You can delete that rule. Try the
following:

Place focus in a message list next to a message where your name is in the
"To" line.

Press the applications key, which is between the right-hand Windows and
control keys.

Arrow down to "Rules submenu." Press enter.

Tab until you hear "Manage rules and alerts..." Press the spacebar here.

Tab again until you hear "Delete." Once again, press the spacebar.

I just went through these steps to make sure they work. However, since I
don't want to remove any of my existing rules, I couldn't go further. I
suggest you keep tabbing from there in case there's an "Apply" button. If
there is, press the spacebar on it. either way, resume tabbing to the Okay
button.

I hope you can follow these steps and that they solve this part of your
email problem.

-Original Message-
From: JAWS-Users-List  On Behalf Of
Miriam Vieni
Sent: Sunday, April 22, 2018 9:32 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

George,

Someone set up the "to Miriam" folder for me. The new emails sent directly
to me are all going there directly. But emails coming to me through email
lists that I'm on, are arriving in the inbox. This has always been the setup
I've had. The problem is that the "to Miriam" folder won't work. When I go
to it, it closes Outlook. Before Microsoft Disabilities worked on the
problem, the inbox didn't work either.

Miriam 

-Original Message-
From: JAWS-Users-List  On Behalf Of
George Martinez Sr
Sent: Saturday, April 21, 2018 8:51 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

Hi Miriam,
I am really jammed right now until the end of the month or I would research
this out for you.  I will save your email and at end of next week if it is
still an issue I will see if I can resolve it for you.
Meanwhile, 1.) how did you get that "To Miriam" folder and  2.) are all of
your new emails going there instead of into your Inbox?

George A. Martinez, CPA
12231 N. 50th Ave.
Glendale, AZ 85304
O-602.368.8854
F-1-888.822.0282
C-602.368.5424

"He who loses money, loses much; He who loses a friend, loses much more; He
who loses faith, loses all."  Eleanor Roosevelt

-Original Message-
From: JAWS-Users-List  On Behalf Of
Miriam Vieni
Sent: Saturday, April 21, 2018 3:38 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

What I would like is for someone to tell me step by step how to undo my, "to
miriam", folder, and to move what's there to my inbox so that I can read it
and so that all my emails go to my inbox. That would solve one problem. I
could receive and answer all my emails.

Miriam  

-Original Message-
From: JAWS-Users-List  On Behalf Of
Adrian Spratt
Sent: Saturday, April 21, 2018 6:08 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

Thank you for these explanations, George. You've explained one or two things
here that I never fully understood. 

Re: [JAWS-Users] Jaws 18 and Outlook 2016

[DGH]

To solve this open a Word document.
Do an alt F for file.
Arrow up to options and press enter.
You should be on General.  Tab to, show the start screen in this application
and uncheck it.
Tab to OK.


Do you like Watkins products?
You can find them here: www.RespectedHomeProducts.com/784289
They've been around since 1868!


-Original Message-
From: JAWS-Users-List  On Behalf Of
Adrian Spratt
Sent: Sunday, April 22, 2018 12:02 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

Miriam, I solved this problem, which I also encountered on installing Office
2016. However, I need to check my notes and right now I'm headed out for
lunch. I'll follow up as soon as I can.

-Original Message-
From: JAWS-Users-List  On Behalf Of
Miriam Vieni
Sent: Sunday, April 22, 2018 12:26 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

And now I discovered a new issue which is a result of Microsoft reinstalling
office 365. When I try to open a word document now, it doesn't open
automatically. Instead, I am presented with something called, backstage
view. If I tab around, I get to, open new document. The person who set this
up for me a year ago February, set it up so the document just opened
automatically.

Miriam

-Original Message-
From: JAWS-Users-List  On Behalf Of
Adrian Spratt
Sent: Sunday, April 22, 2018 10:14 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

Miriam,

It sounds as though someone created a "message rule" for your email so that
it goes to that defective folder. You can delete that rule. Try the
following:

Place focus in a message list next to a message where your name is in the
"To" line.

Press the applications key, which is between the right-hand Windows and
control keys.

Arrow down to "Rules submenu." Press enter.

Tab until you hear "Manage rules and alerts..." Press the spacebar here.

Tab again until you hear "Delete." Once again, press the spacebar.

I just went through these steps to make sure they work. However, since I
don't want to remove any of my existing rules, I couldn't go further. I
suggest you keep tabbing from there in case there's an "Apply" button. If
there is, press the spacebar on it. either way, resume tabbing to the Okay
button.

I hope you can follow these steps and that they solve this part of your
email problem.

-Original Message-
From: JAWS-Users-List  On Behalf Of
Miriam Vieni
Sent: Sunday, April 22, 2018 9:32 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

George,

Someone set up the "to Miriam" folder for me. The new emails sent directly
to me are all going there directly. But emails coming to me through email
lists that I'm on, are arriving in the inbox. This has always been the setup
I've had. The problem is that the "to Miriam" folder won't work. When I go
to it, it closes Outlook. Before Microsoft Disabilities worked on the
problem, the inbox didn't work either.

Miriam 

-Original Message-
From: JAWS-Users-List  On Behalf Of
George Martinez Sr
Sent: Saturday, April 21, 2018 8:51 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

Hi Miriam,
I am really jammed right now until the end of the month or I would research
this out for you.  I will save your email and at end of next week if it is
still an issue I will see if I can resolve it for you.
Meanwhile, 1.) how did you get that "To Miriam" folder and  2.) are all of
your new emails going there instead of into your Inbox?

George A. Martinez, CPA
12231 N. 50th Ave.
Glendale, AZ 85304
O-602.368.8854
F-1-888.822.0282
C-602.368.5424

"He who loses money, loses much; He who loses a friend, loses much more; He
who loses faith, loses all."  Eleanor Roosevelt

-Original Message-
From: JAWS-Users-List  On Behalf Of
Miriam Vieni
Sent: Saturday, April 21, 2018 3:38 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

What I would like is for someone to tell me step by step how to undo my, "to
miriam", folder, and to move what's there to my inbox so that I can read it
and so that all my emails go to my inbox. That would solve one problem. I
could receive and answer all my emails.

Miriam  

-Original Message-
From: JAWS-Users-List  On Behalf Of
Adrian Spratt
Sent: Saturday, April 21, 2018 6:08 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

Thank you for these explanations, George. You've explained one or two things
here that I never fully understood. I hope they also give Miriam a few
pointers to start unraveling her email 

Re: [JAWS-Users] Jaws 18 and Outlook 2016

[David Whitehead]

Hello;
Try the following;

1, open word,
2, now press alt+f=file,
T=options,
3, now shift+tab until you hear jaws say something like,
Show the Start screen when this application starts
By default the box is most likely checked use spacebar to uncheck, now tab
to ok button, press enter.

       Statistics are like a bikini.  What they reveal is suggestive, but
what they conceal is vital.

-Original Message-
From: JAWS-Users-List  On Behalf Of
Miriam Vieni
Sent: Sunday, April 22, 2018 12:26 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

And now I discovered a new issue which is a result of Microsoft reinstalling
office 365. When I try to open a word document now, it doesn't open
automatically. Instead, I am presented with something called, backstage
view. If I tab around, I get to, open new document. The person who set this
up for me a year ago February, set it up so the document just opened
automatically.

Miriam

-Original Message-
From: JAWS-Users-List  On Behalf Of
Adrian Spratt
Sent: Sunday, April 22, 2018 10:14 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

Miriam,

It sounds as though someone created a "message rule" for your email so that
it goes to that defective folder. You can delete that rule. Try the
following:

Place focus in a message list next to a message where your name is in the
"To" line.

Press the applications key, which is between the right-hand Windows and
control keys.

Arrow down to "Rules submenu." Press enter.

Tab until you hear "Manage rules and alerts..." Press the spacebar here.

Tab again until you hear "Delete." Once again, press the spacebar.

I just went through these steps to make sure they work. However, since I
don't want to remove any of my existing rules, I couldn't go further. I
suggest you keep tabbing from there in case there's an "Apply" button. If
there is, press the spacebar on it. either way, resume tabbing to the Okay
button.

I hope you can follow these steps and that they solve this part of your
email problem.

-Original Message-
From: JAWS-Users-List  On Behalf Of
Miriam Vieni
Sent: Sunday, April 22, 2018 9:32 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

George,

Someone set up the "to Miriam" folder for me. The new emails sent directly
to me are all going there directly. But emails coming to me through email
lists that I'm on, are arriving in the inbox. This has always been the setup
I've had. The problem is that the "to Miriam" folder won't work. When I go
to it, it closes Outlook. Before Microsoft Disabilities worked on the
problem, the inbox didn't work either.

Miriam 

-Original Message-
From: JAWS-Users-List  On Behalf Of
George Martinez Sr
Sent: Saturday, April 21, 2018 8:51 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

Hi Miriam,
I am really jammed right now until the end of the month or I would research
this out for you.  I will save your email and at end of next week if it is
still an issue I will see if I can resolve it for you.
Meanwhile, 1.) how did you get that "To Miriam" folder and  2.) are all of
your new emails going there instead of into your Inbox?

George A. Martinez, CPA
12231 N. 50th Ave.
Glendale, AZ 85304
O-602.368.8854
F-1-888.822.0282
C-602.368.5424

"He who loses money, loses much; He who loses a friend, loses much more; He
who loses faith, loses all."  Eleanor Roosevelt

-Original Message-
From: JAWS-Users-List  On Behalf Of
Miriam Vieni
Sent: Saturday, April 21, 2018 3:38 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

What I would like is for someone to tell me step by step how to undo my, "to
miriam", folder, and to move what's there to my inbox so that I can read it
and so that all my emails go to my inbox. That would solve one problem. I
could receive and answer all my emails.

Miriam  

-Original Message-
From: JAWS-Users-List  On Behalf Of
Adrian Spratt
Sent: Saturday, April 21, 2018 6:08 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

Thank you for these explanations, George. You've explained one or two things
here that I never fully understood. I hope they also give Miriam a few
pointers to start unraveling her email nightmare.

-Original Message-
From: JAWS-Users-List  On Behalf Of
ga.marti...@cox.net
Sent: Saturday, April 21, 2018 4:57 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

Hi Miriam,
Not sure about your many issues but the multiple copies of emails is not
Outlook's fault.  
That is 

Re: [JAWS-Users] Jaws 18 and Outlook 2016

[Adrian Spratt]

Miriam, I solved this problem, which I also encountered on installing Office 
2016. However, I need to check my notes and right now I'm headed out for lunch. 
I'll follow up as soon as I can.

-Original Message-
From: JAWS-Users-List  On Behalf Of 
Miriam Vieni
Sent: Sunday, April 22, 2018 12:26 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

And now I discovered a new issue which is a result of Microsoft reinstalling 
office 365. When I try to open a word document now, it doesn't open 
automatically. Instead, I am presented with something called, backstage view. 
If I tab around, I get to, open new document. The person who set this up for me 
a year ago February, set it up so the document just opened automatically.

Miriam

-Original Message-
From: JAWS-Users-List  On Behalf Of 
Adrian Spratt
Sent: Sunday, April 22, 2018 10:14 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

Miriam,

It sounds as though someone created a "message rule" for your email so that it 
goes to that defective folder. You can delete that rule. Try the
following:

Place focus in a message list next to a message where your name is in the "To" 
line.

Press the applications key, which is between the right-hand Windows and control 
keys.

Arrow down to "Rules submenu." Press enter.

Tab until you hear "Manage rules and alerts..." Press the spacebar here.

Tab again until you hear "Delete." Once again, press the spacebar.

I just went through these steps to make sure they work. However, since I don't 
want to remove any of my existing rules, I couldn't go further. I suggest you 
keep tabbing from there in case there's an "Apply" button. If there is, press 
the spacebar on it. either way, resume tabbing to the Okay button.

I hope you can follow these steps and that they solve this part of your email 
problem.

-Original Message-
From: JAWS-Users-List  On Behalf Of 
Miriam Vieni
Sent: Sunday, April 22, 2018 9:32 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

George,

Someone set up the "to Miriam" folder for me. The new emails sent directly to 
me are all going there directly. But emails coming to me through email lists 
that I'm on, are arriving in the inbox. This has always been the setup I've 
had. The problem is that the "to Miriam" folder won't work. When I go to it, it 
closes Outlook. Before Microsoft Disabilities worked on the problem, the inbox 
didn't work either.

Miriam 

-Original Message-
From: JAWS-Users-List  On Behalf Of 
George Martinez Sr
Sent: Saturday, April 21, 2018 8:51 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

Hi Miriam,
I am really jammed right now until the end of the month or I would research 
this out for you.  I will save your email and at end of next week if it is 
still an issue I will see if I can resolve it for you.
Meanwhile, 1.) how did you get that "To Miriam" folder and  2.) are all of your 
new emails going there instead of into your Inbox?

George A. Martinez, CPA
12231 N. 50th Ave.
Glendale, AZ 85304
O-602.368.8854
F-1-888.822.0282
C-602.368.5424

"He who loses money, loses much; He who loses a friend, loses much more; He who 
loses faith, loses all."  Eleanor Roosevelt

-Original Message-
From: JAWS-Users-List  On Behalf Of 
Miriam Vieni
Sent: Saturday, April 21, 2018 3:38 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

What I would like is for someone to tell me step by step how to undo my, "to 
miriam", folder, and to move what's there to my inbox so that I can read it and 
so that all my emails go to my inbox. That would solve one problem. I could 
receive and answer all my emails.

Miriam  

-Original Message-
From: JAWS-Users-List  On Behalf Of 
Adrian Spratt
Sent: Saturday, April 21, 2018 6:08 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

Thank you for these explanations, George. You've explained one or two things 
here that I never fully understood. I hope they also give Miriam a few pointers 
to start unraveling her email nightmare.

-Original Message-
From: JAWS-Users-List  On Behalf Of 
ga.marti...@cox.net
Sent: Saturday, April 21, 2018 4:57 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

Hi Miriam,
Not sure about your many issues but the multiple copies of emails is not 
Outlook's fault.  
That is something happening with your email provider.  I would call their tech 
support and ask them to help with your receiving multiple copies of emails.
Also, do you 

Re: [JAWS-Users] Jaws 18 and Outlook 2016

[Adrian Spratt]

I'm afraid it won't solve that part of the problem. Perhaps David whitehead can 
work much of this out for you. If anyone can, it's him.

-Original Message-
From: JAWS-Users-List  On Behalf Of 
Miriam Vieni
Sent: Sunday, April 22, 2018 12:09 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

I'll try. If I do that, what will happen to the more than eighty messages that 
are currently in the, to Miriam, folder?

Miriam

-Original Message-
From: JAWS-Users-List  On Behalf Of 
Adrian Spratt
Sent: Sunday, April 22, 2018 10:14 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

Miriam,

It sounds as though someone created a "message rule" for your email so that it 
goes to that defective folder. You can delete that rule. Try the
following:

Place focus in a message list next to a message where your name is in the "To" 
line.

Press the applications key, which is between the right-hand Windows and control 
keys.

Arrow down to "Rules submenu." Press enter.

Tab until you hear "Manage rules and alerts..." Press the spacebar here.

Tab again until you hear "Delete." Once again, press the spacebar.

I just went through these steps to make sure they work. However, since I don't 
want to remove any of my existing rules, I couldn't go further. I suggest you 
keep tabbing from there in case there's an "Apply" button. If there is, press 
the spacebar on it. either way, resume tabbing to the Okay button.

I hope you can follow these steps and that they solve this part of your email 
problem.

-Original Message-
From: JAWS-Users-List  On Behalf Of 
Miriam Vieni
Sent: Sunday, April 22, 2018 9:32 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

George,

Someone set up the "to Miriam" folder for me. The new emails sent directly to 
me are all going there directly. But emails coming to me through email lists 
that I'm on, are arriving in the inbox. This has always been the setup I've 
had. The problem is that the "to Miriam" folder won't work. When I go to it, it 
closes Outlook. Before Microsoft Disabilities worked on the problem, the inbox 
didn't work either.

Miriam 

-Original Message-
From: JAWS-Users-List  On Behalf Of 
George Martinez Sr
Sent: Saturday, April 21, 2018 8:51 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

Hi Miriam,
I am really jammed right now until the end of the month or I would research 
this out for you.  I will save your email and at end of next week if it is 
still an issue I will see if I can resolve it for you.
Meanwhile, 1.) how did you get that "To Miriam" folder and  2.) are all of your 
new emails going there instead of into your Inbox?

George A. Martinez, CPA
12231 N. 50th Ave.
Glendale, AZ 85304
O-602.368.8854
F-1-888.822.0282
C-602.368.5424

"He who loses money, loses much; He who loses a friend, loses much more; He who 
loses faith, loses all."  Eleanor Roosevelt

-Original Message-
From: JAWS-Users-List  On Behalf Of 
Miriam Vieni
Sent: Saturday, April 21, 2018 3:38 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

What I would like is for someone to tell me step by step how to undo my, "to 
miriam", folder, and to move what's there to my inbox so that I can read it and 
so that all my emails go to my inbox. That would solve one problem. I could 
receive and answer all my emails.

Miriam  

-Original Message-
From: JAWS-Users-List  On Behalf Of 
Adrian Spratt
Sent: Saturday, April 21, 2018 6:08 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

Thank you for these explanations, George. You've explained one or two things 
here that I never fully understood. I hope they also give Miriam a few pointers 
to start unraveling her email nightmare.

-Original Message-
From: JAWS-Users-List  On Behalf Of 
ga.marti...@cox.net
Sent: Saturday, April 21, 2018 4:57 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

Hi Miriam,
Not sure about your many issues but the multiple copies of emails is not 
Outlook's fault.  
That is something happening with your email provider.  I would call their tech 
support and ask them to help with your receiving multiple copies of emails.
Also, do you know the difference between your email being set up as iMap or 
POP3?  By default Outlook likes to set up nowadays as iMap and if you do not 
have your email on a cell phone you should be using POP3.  Ask your email 
provider about that as well.  Also ask them to help you set your Outlook to 
delete messages off 

Re: [JAWS-Users] Jaws 18 and Outlook 2016

[David Whitehead]

hello;
sounds like there's an issue with where actually the messages are going, and
what is actually the default inbox folder.
you can make these changes, in file, options, then advance.
if you would like help,
let me know.


       Statistics are like a bikini.  What they reveal is suggestive, but
what they conceal is vital.

-Original Message-
From: JAWS-Users-List  On Behalf Of
Miriam Vieni
Sent: Sunday, April 22, 2018 12:36 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

I just tried to follow your directions, but I don't think they worked
because just as I finished, I heard a message that would usually go to the,
to Miriam, folder arrive, and it didn't come to my inbox.  Perhaps that was
because it happened almost simultaneously.

Miriam 

-Original Message-
From: JAWS-Users-List  On Behalf Of
Adrian Spratt
Sent: Sunday, April 22, 2018 10:14 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

Miriam,

It sounds as though someone created a "message rule" for your email so that
it goes to that defective folder. You can delete that rule. Try the
following:

Place focus in a message list next to a message where your name is in the
"To" line.

Press the applications key, which is between the right-hand Windows and
control keys.

Arrow down to "Rules submenu." Press enter.

Tab until you hear "Manage rules and alerts..." Press the spacebar here.

Tab again until you hear "Delete." Once again, press the spacebar.

I just went through these steps to make sure they work. However, since I
don't want to remove any of my existing rules, I couldn't go further. I
suggest you keep tabbing from there in case there's an "Apply" button. If
there is, press the spacebar on it. either way, resume tabbing to the Okay
button.

I hope you can follow these steps and that they solve this part of your
email problem.

-Original Message-
From: JAWS-Users-List  On Behalf Of
Miriam Vieni
Sent: Sunday, April 22, 2018 9:32 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

George,

Someone set up the "to Miriam" folder for me. The new emails sent directly
to me are all going there directly. But emails coming to me through email
lists that I'm on, are arriving in the inbox. This has always been the setup
I've had. The problem is that the "to Miriam" folder won't work. When I go
to it, it closes Outlook. Before Microsoft Disabilities worked on the
problem, the inbox didn't work either.

Miriam 

-Original Message-
From: JAWS-Users-List  On Behalf Of
George Martinez Sr
Sent: Saturday, April 21, 2018 8:51 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

Hi Miriam,
I am really jammed right now until the end of the month or I would research
this out for you.  I will save your email and at end of next week if it is
still an issue I will see if I can resolve it for you.
Meanwhile, 1.) how did you get that "To Miriam" folder and  2.) are all of
your new emails going there instead of into your Inbox?

George A. Martinez, CPA
12231 N. 50th Ave.
Glendale, AZ 85304
O-602.368.8854
F-1-888.822.0282
C-602.368.5424

"He who loses money, loses much; He who loses a friend, loses much more; He
who loses faith, loses all."  Eleanor Roosevelt

-Original Message-
From: JAWS-Users-List  On Behalf Of
Miriam Vieni
Sent: Saturday, April 21, 2018 3:38 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

What I would like is for someone to tell me step by step how to undo my, "to
miriam", folder, and to move what's there to my inbox so that I can read it
and so that all my emails go to my inbox. That would solve one problem. I
could receive and answer all my emails.

Miriam  

-Original Message-
From: JAWS-Users-List  On Behalf Of
Adrian Spratt
Sent: Saturday, April 21, 2018 6:08 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

Thank you for these explanations, George. You've explained one or two things
here that I never fully understood. I hope they also give Miriam a few
pointers to start unraveling her email nightmare.

-Original Message-
From: JAWS-Users-List  On Behalf Of
ga.marti...@cox.net
Sent: Saturday, April 21, 2018 4:57 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

Hi Miriam,
Not sure about your many issues but the multiple copies of emails is not
Outlook's fault.  
That is something happening with your email provider.  I would call their
tech support and ask them to help with your receiving multiple copies of
emails.
Also, do you know the 

Re: [JAWS-Users] Jaws 18 and Outlook 2016

[David Whitehead]

hello;
if you would like, I could connect to your computer using jaws tandem and
try to sort things out for you.


       Statistics are like a bikini.  What they reveal is suggestive, but
what they conceal is vital.

-Original Message-
From: JAWS-Users-List  On Behalf Of
Miriam Vieni
Sent: Sunday, April 22, 2018 12:36 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

I just tried to follow your directions, but I don't think they worked
because just as I finished, I heard a message that would usually go to the,
to Miriam, folder arrive, and it didn't come to my inbox.  Perhaps that was
because it happened almost simultaneously.

Miriam 

-Original Message-
From: JAWS-Users-List  On Behalf Of
Adrian Spratt
Sent: Sunday, April 22, 2018 10:14 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

Miriam,

It sounds as though someone created a "message rule" for your email so that
it goes to that defective folder. You can delete that rule. Try the
following:

Place focus in a message list next to a message where your name is in the
"To" line.

Press the applications key, which is between the right-hand Windows and
control keys.

Arrow down to "Rules submenu." Press enter.

Tab until you hear "Manage rules and alerts..." Press the spacebar here.

Tab again until you hear "Delete." Once again, press the spacebar.

I just went through these steps to make sure they work. However, since I
don't want to remove any of my existing rules, I couldn't go further. I
suggest you keep tabbing from there in case there's an "Apply" button. If
there is, press the spacebar on it. either way, resume tabbing to the Okay
button.

I hope you can follow these steps and that they solve this part of your
email problem.

-Original Message-
From: JAWS-Users-List  On Behalf Of
Miriam Vieni
Sent: Sunday, April 22, 2018 9:32 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

George,

Someone set up the "to Miriam" folder for me. The new emails sent directly
to me are all going there directly. But emails coming to me through email
lists that I'm on, are arriving in the inbox. This has always been the setup
I've had. The problem is that the "to Miriam" folder won't work. When I go
to it, it closes Outlook. Before Microsoft Disabilities worked on the
problem, the inbox didn't work either.

Miriam 

-Original Message-
From: JAWS-Users-List  On Behalf Of
George Martinez Sr
Sent: Saturday, April 21, 2018 8:51 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

Hi Miriam,
I am really jammed right now until the end of the month or I would research
this out for you.  I will save your email and at end of next week if it is
still an issue I will see if I can resolve it for you.
Meanwhile, 1.) how did you get that "To Miriam" folder and  2.) are all of
your new emails going there instead of into your Inbox?

George A. Martinez, CPA
12231 N. 50th Ave.
Glendale, AZ 85304
O-602.368.8854
F-1-888.822.0282
C-602.368.5424

"He who loses money, loses much; He who loses a friend, loses much more; He
who loses faith, loses all."  Eleanor Roosevelt

-Original Message-
From: JAWS-Users-List  On Behalf Of
Miriam Vieni
Sent: Saturday, April 21, 2018 3:38 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

What I would like is for someone to tell me step by step how to undo my, "to
miriam", folder, and to move what's there to my inbox so that I can read it
and so that all my emails go to my inbox. That would solve one problem. I
could receive and answer all my emails.

Miriam  

-Original Message-
From: JAWS-Users-List  On Behalf Of
Adrian Spratt
Sent: Saturday, April 21, 2018 6:08 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

Thank you for these explanations, George. You've explained one or two things
here that I never fully understood. I hope they also give Miriam a few
pointers to start unraveling her email nightmare.

-Original Message-
From: JAWS-Users-List  On Behalf Of
ga.marti...@cox.net
Sent: Saturday, April 21, 2018 4:57 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

Hi Miriam,
Not sure about your many issues but the multiple copies of emails is not
Outlook's fault.  
That is something happening with your email provider.  I would call their
tech support and ask them to help with your receiving multiple copies of
emails.
Also, do you know the difference between your email being set up as iMap or
POP3?  By default Outlook likes to set up nowadays as iMap 

Re: [JAWS-Users] Jaws 18 and Outlook 2016

[Miriam Vieni]

I just tried to follow your directions, but I don't think they worked
because just as I finished, I heard a message that would usually go to the,
to Miriam, folder arrive, and it didn't come to my inbox.  Perhaps that was
because it happened almost simultaneously.

Miriam 

-Original Message-
From: JAWS-Users-List  On Behalf Of
Adrian Spratt
Sent: Sunday, April 22, 2018 10:14 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

Miriam,

It sounds as though someone created a "message rule" for your email so that
it goes to that defective folder. You can delete that rule. Try the
following:

Place focus in a message list next to a message where your name is in the
"To" line.

Press the applications key, which is between the right-hand Windows and
control keys.

Arrow down to "Rules submenu." Press enter.

Tab until you hear "Manage rules and alerts..." Press the spacebar here.

Tab again until you hear "Delete." Once again, press the spacebar.

I just went through these steps to make sure they work. However, since I
don't want to remove any of my existing rules, I couldn't go further. I
suggest you keep tabbing from there in case there's an "Apply" button. If
there is, press the spacebar on it. either way, resume tabbing to the Okay
button.

I hope you can follow these steps and that they solve this part of your
email problem.

-Original Message-
From: JAWS-Users-List  On Behalf Of
Miriam Vieni
Sent: Sunday, April 22, 2018 9:32 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

George,

Someone set up the "to Miriam" folder for me. The new emails sent directly
to me are all going there directly. But emails coming to me through email
lists that I'm on, are arriving in the inbox. This has always been the setup
I've had. The problem is that the "to Miriam" folder won't work. When I go
to it, it closes Outlook. Before Microsoft Disabilities worked on the
problem, the inbox didn't work either.

Miriam 

-Original Message-
From: JAWS-Users-List  On Behalf Of
George Martinez Sr
Sent: Saturday, April 21, 2018 8:51 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

Hi Miriam,
I am really jammed right now until the end of the month or I would research
this out for you.  I will save your email and at end of next week if it is
still an issue I will see if I can resolve it for you.
Meanwhile, 1.) how did you get that "To Miriam" folder and  2.) are all of
your new emails going there instead of into your Inbox?

George A. Martinez, CPA
12231 N. 50th Ave.
Glendale, AZ 85304
O-602.368.8854
F-1-888.822.0282
C-602.368.5424

"He who loses money, loses much; He who loses a friend, loses much more; He
who loses faith, loses all."  Eleanor Roosevelt

-Original Message-
From: JAWS-Users-List  On Behalf Of
Miriam Vieni
Sent: Saturday, April 21, 2018 3:38 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

What I would like is for someone to tell me step by step how to undo my, "to
miriam", folder, and to move what's there to my inbox so that I can read it
and so that all my emails go to my inbox. That would solve one problem. I
could receive and answer all my emails.

Miriam  

-Original Message-
From: JAWS-Users-List  On Behalf Of
Adrian Spratt
Sent: Saturday, April 21, 2018 6:08 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

Thank you for these explanations, George. You've explained one or two things
here that I never fully understood. I hope they also give Miriam a few
pointers to start unraveling her email nightmare.

-Original Message-
From: JAWS-Users-List  On Behalf Of
ga.marti...@cox.net
Sent: Saturday, April 21, 2018 4:57 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

Hi Miriam,
Not sure about your many issues but the multiple copies of emails is not
Outlook's fault.  
That is something happening with your email provider.  I would call their
tech support and ask them to help with your receiving multiple copies of
emails.
Also, do you know the difference between your email being set up as iMap or
POP3?  By default Outlook likes to set up nowadays as iMap and if you do not
have your email on a cell phone you should be using POP3.  Ask your email
provider about that as well.  Also ask them to help you set your Outlook to
delete messages off their server once downloaded.

George A. Martinez, CPA
12231 N. 50th Ave.
Glendale, AZ 85304
O-602.368.8854
F-1-888.822.0282
C-602.368.5424

"He who loses money, loses much; He who loses a friend, loses much more; He
who loses faith, loses all."  Eleanor Roosevelt

Re: [JAWS-Users] Jaws 18 and Outlook 2016

[Miriam Vieni]

And now I discovered a new issue which is a result of Microsoft reinstalling
office 365. When I try to open a word document now, it doesn't open
automatically. Instead, I am presented with something called, backstage
view. If I tab around, I get to, open new document. The person who set this
up for me a year ago February, set it up so the document just opened
automatically.

Miriam

-Original Message-
From: JAWS-Users-List  On Behalf Of
Adrian Spratt
Sent: Sunday, April 22, 2018 10:14 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

Miriam,

It sounds as though someone created a "message rule" for your email so that
it goes to that defective folder. You can delete that rule. Try the
following:

Place focus in a message list next to a message where your name is in the
"To" line.

Press the applications key, which is between the right-hand Windows and
control keys.

Arrow down to "Rules submenu." Press enter.

Tab until you hear "Manage rules and alerts..." Press the spacebar here.

Tab again until you hear "Delete." Once again, press the spacebar.

I just went through these steps to make sure they work. However, since I
don't want to remove any of my existing rules, I couldn't go further. I
suggest you keep tabbing from there in case there's an "Apply" button. If
there is, press the spacebar on it. either way, resume tabbing to the Okay
button.

I hope you can follow these steps and that they solve this part of your
email problem.

-Original Message-
From: JAWS-Users-List  On Behalf Of
Miriam Vieni
Sent: Sunday, April 22, 2018 9:32 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

George,

Someone set up the "to Miriam" folder for me. The new emails sent directly
to me are all going there directly. But emails coming to me through email
lists that I'm on, are arriving in the inbox. This has always been the setup
I've had. The problem is that the "to Miriam" folder won't work. When I go
to it, it closes Outlook. Before Microsoft Disabilities worked on the
problem, the inbox didn't work either.

Miriam 

-Original Message-
From: JAWS-Users-List  On Behalf Of
George Martinez Sr
Sent: Saturday, April 21, 2018 8:51 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

Hi Miriam,
I am really jammed right now until the end of the month or I would research
this out for you.  I will save your email and at end of next week if it is
still an issue I will see if I can resolve it for you.
Meanwhile, 1.) how did you get that "To Miriam" folder and  2.) are all of
your new emails going there instead of into your Inbox?

George A. Martinez, CPA
12231 N. 50th Ave.
Glendale, AZ 85304
O-602.368.8854
F-1-888.822.0282
C-602.368.5424

"He who loses money, loses much; He who loses a friend, loses much more; He
who loses faith, loses all."  Eleanor Roosevelt

-Original Message-
From: JAWS-Users-List  On Behalf Of
Miriam Vieni
Sent: Saturday, April 21, 2018 3:38 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

What I would like is for someone to tell me step by step how to undo my, "to
miriam", folder, and to move what's there to my inbox so that I can read it
and so that all my emails go to my inbox. That would solve one problem. I
could receive and answer all my emails.

Miriam  

-Original Message-
From: JAWS-Users-List  On Behalf Of
Adrian Spratt
Sent: Saturday, April 21, 2018 6:08 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

Thank you for these explanations, George. You've explained one or two things
here that I never fully understood. I hope they also give Miriam a few
pointers to start unraveling her email nightmare.

-Original Message-
From: JAWS-Users-List  On Behalf Of
ga.marti...@cox.net
Sent: Saturday, April 21, 2018 4:57 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

Hi Miriam,
Not sure about your many issues but the multiple copies of emails is not
Outlook's fault.  
That is something happening with your email provider.  I would call their
tech support and ask them to help with your receiving multiple copies of
emails.
Also, do you know the difference between your email being set up as iMap or
POP3?  By default Outlook likes to set up nowadays as iMap and if you do not
have your email on a cell phone you should be using POP3.  Ask your email
provider about that as well.  Also ask them to help you set your Outlook to
delete messages off their server once downloaded.

George A. Martinez, CPA
12231 N. 50th Ave.
Glendale, AZ 85304
O-602.368.8854
F-1-888.822.0282
C-602.368.5424

"He who loses money, 

Re: [JAWS-Users] Jaws 18 and Outlook 2016

[Miriam Vieni]

I'll try. If I do that, what will happen to the more than eighty messages
that are currently in the, to Miriam, folder?

Miriam

-Original Message-
From: JAWS-Users-List  On Behalf Of
Adrian Spratt
Sent: Sunday, April 22, 2018 10:14 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

Miriam,

It sounds as though someone created a "message rule" for your email so that
it goes to that defective folder. You can delete that rule. Try the
following:

Place focus in a message list next to a message where your name is in the
"To" line.

Press the applications key, which is between the right-hand Windows and
control keys.

Arrow down to "Rules submenu." Press enter.

Tab until you hear "Manage rules and alerts..." Press the spacebar here.

Tab again until you hear "Delete." Once again, press the spacebar.

I just went through these steps to make sure they work. However, since I
don't want to remove any of my existing rules, I couldn't go further. I
suggest you keep tabbing from there in case there's an "Apply" button. If
there is, press the spacebar on it. either way, resume tabbing to the Okay
button.

I hope you can follow these steps and that they solve this part of your
email problem.

-Original Message-
From: JAWS-Users-List  On Behalf Of
Miriam Vieni
Sent: Sunday, April 22, 2018 9:32 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

George,

Someone set up the "to Miriam" folder for me. The new emails sent directly
to me are all going there directly. But emails coming to me through email
lists that I'm on, are arriving in the inbox. This has always been the setup
I've had. The problem is that the "to Miriam" folder won't work. When I go
to it, it closes Outlook. Before Microsoft Disabilities worked on the
problem, the inbox didn't work either.

Miriam 

-Original Message-
From: JAWS-Users-List  On Behalf Of
George Martinez Sr
Sent: Saturday, April 21, 2018 8:51 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

Hi Miriam,
I am really jammed right now until the end of the month or I would research
this out for you.  I will save your email and at end of next week if it is
still an issue I will see if I can resolve it for you.
Meanwhile, 1.) how did you get that "To Miriam" folder and  2.) are all of
your new emails going there instead of into your Inbox?

George A. Martinez, CPA
12231 N. 50th Ave.
Glendale, AZ 85304
O-602.368.8854
F-1-888.822.0282
C-602.368.5424

"He who loses money, loses much; He who loses a friend, loses much more; He
who loses faith, loses all."  Eleanor Roosevelt

-Original Message-
From: JAWS-Users-List  On Behalf Of
Miriam Vieni
Sent: Saturday, April 21, 2018 3:38 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

What I would like is for someone to tell me step by step how to undo my, "to
miriam", folder, and to move what's there to my inbox so that I can read it
and so that all my emails go to my inbox. That would solve one problem. I
could receive and answer all my emails.

Miriam  

-Original Message-
From: JAWS-Users-List  On Behalf Of
Adrian Spratt
Sent: Saturday, April 21, 2018 6:08 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

Thank you for these explanations, George. You've explained one or two things
here that I never fully understood. I hope they also give Miriam a few
pointers to start unraveling her email nightmare.

-Original Message-
From: JAWS-Users-List  On Behalf Of
ga.marti...@cox.net
Sent: Saturday, April 21, 2018 4:57 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

Hi Miriam,
Not sure about your many issues but the multiple copies of emails is not
Outlook's fault.  
That is something happening with your email provider.  I would call their
tech support and ask them to help with your receiving multiple copies of
emails.
Also, do you know the difference between your email being set up as iMap or
POP3?  By default Outlook likes to set up nowadays as iMap and if you do not
have your email on a cell phone you should be using POP3.  Ask your email
provider about that as well.  Also ask them to help you set your Outlook to
delete messages off their server once downloaded.

George A. Martinez, CPA
12231 N. 50th Ave.
Glendale, AZ 85304
O-602.368.8854
F-1-888.822.0282
C-602.368.5424

"He who loses money, loses much; He who loses a friend, loses much more; He
who loses faith, loses all."  Eleanor Roosevelt

-Original Message-
From: JAWS-Users-List  On Behalf Of
Miriam Vieni
Sent: Saturday, April 21, 2018 12:36 

Re: [JAWS-Users] Jaws 18 and Outlook 2016

[Miriam Vieni]

When I press control Y and go to, "to miriam, it opens, I see the messages,
and when I arrow down or try to open a message, Outlook closes.

Miriam

-Original Message-
From: JAWS-Users-List  On Behalf Of
George Martinez Sr
Sent: Sunday, April 22, 2018 9:56 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

Miriam,
So, when you press CTRL+Y and choose "To Miriam" that closes Outlook!?  That
is verhy weird.
I will give that some thought in spare moments & see if I can come up with
any ideas.

George A. Martinez, CPA
12231 N. 50th Ave.
Glendale, AZ 85304
O-602.368.8854
F-1-888.822.0282
C-602.368.5424

"He who loses money, loses much; He who loses a friend, loses much more; He
who loses faith, loses all."  Eleanor Roosevelt

-Original Message-
From: JAWS-Users-List  On Behalf Of
Miriam Vieni
Sent: Sunday, April 22, 2018 6:32 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

George,

Someone set up the "to Miriam" folder for me. The new emails sent directly
to me are all going there directly. But emails coming to me through email
lists that I'm on, are arriving in the inbox. This has always been the setup
I've had. The problem is that the "to Miriam" folder won't work. When I go
to it, it closes Outlook. Before Microsoft Disabilities worked on the
problem, the inbox didn't work either.

Miriam 

-Original Message-
From: JAWS-Users-List  On Behalf Of
George Martinez Sr
Sent: Saturday, April 21, 2018 8:51 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

Hi Miriam,
I am really jammed right now until the end of the month or I would research
this out for you.  I will save your email and at end of next week if it is
still an issue I will see if I can resolve it for you.
Meanwhile, 1.) how did you get that "To Miriam" folder and  2.) are all of
your new emails going there instead of into your Inbox?

George A. Martinez, CPA
12231 N. 50th Ave.
Glendale, AZ 85304
O-602.368.8854
F-1-888.822.0282
C-602.368.5424

"He who loses money, loses much; He who loses a friend, loses much more; He
who loses faith, loses all."  Eleanor Roosevelt

-Original Message-
From: JAWS-Users-List  On Behalf Of
Miriam Vieni
Sent: Saturday, April 21, 2018 3:38 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

What I would like is for someone to tell me step by step how to undo my, "to
miriam", folder, and to move what's there to my inbox so that I can read it
and so that all my emails go to my inbox. That would solve one problem. I
could receive and answer all my emails.

Miriam  

-Original Message-
From: JAWS-Users-List  On Behalf Of
Adrian Spratt
Sent: Saturday, April 21, 2018 6:08 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

Thank you for these explanations, George. You've explained one or two things
here that I never fully understood. I hope they also give Miriam a few
pointers to start unraveling her email nightmare.

-Original Message-
From: JAWS-Users-List  On Behalf Of
ga.marti...@cox.net
Sent: Saturday, April 21, 2018 4:57 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

Hi Miriam,
Not sure about your many issues but the multiple copies of emails is not
Outlook's fault.  
That is something happening with your email provider.  I would call their
tech support and ask them to help with your receiving multiple copies of
emails.
Also, do you know the difference between your email being set up as iMap or
POP3?  By default Outlook likes to set up nowadays as iMap and if you do not
have your email on a cell phone you should be using POP3.  Ask your email
provider about that as well.  Also ask them to help you set your Outlook to
delete messages off their server once downloaded.

George A. Martinez, CPA
12231 N. 50th Ave.
Glendale, AZ 85304
O-602.368.8854
F-1-888.822.0282
C-602.368.5424

"He who loses money, loses much; He who loses a friend, loses much more; He
who loses faith, loses all."  Eleanor Roosevelt

-Original Message-
From: JAWS-Users-List  On Behalf Of
Miriam Vieni
Sent: Saturday, April 21, 2018 12:36 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

Well, Outlook is a mess. I have multiple copies of the same message some of
the time, I can't get to the emails sent to the, "to Miriam", folder, I
can't address emails unless I have the email address stored in a word
document which I've kept with some addresses or if I can steal an address
from an email list. If someone can figure this out and help, I'd love it. I
don't do 

Re: [JAWS-Users] Looking for scanner recommendations

[LeDon]

OK I get it.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Justin Williams
Sent: Saturday, April 21, 2018 4:19 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Looking for scanner recommendations

Let me be more clear.  Openbook is the software, and the pearl is the piece
of hardward I use.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Andy Weller
Sent: Saturday, April 21, 2018 3:13 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] Looking for scanner recommendations


I wonder if anyone can recommend a scannrr for the purpose of reading
documents. Something like ocr or curdswell. I am running windows 8 and jaws
17.  


he grass is pretty green right where I am Sent from my iPhone For answers to
frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] Jaws 18 and Outlook 2016

[Adrian Spratt]

Miriam,

It sounds as though someone created a "message rule" for your email so that it 
goes to that defective folder. You can delete that rule. Try the following:

Place focus in a message list next to a message where your name is in the "To" 
line.

Press the applications key, which is between the right-hand Windows and control 
keys.

Arrow down to "Rules submenu." Press enter.

Tab until you hear "Manage rules and alerts..." Press the spacebar here.

Tab again until you hear "Delete." Once again, press the spacebar.

I just went through these steps to make sure they work. However, since I don't 
want to remove any of my existing rules, I couldn't go further. I suggest you 
keep tabbing from there in case there's an "Apply" button. If there is, press 
the spacebar on it. either way, resume tabbing to the Okay button.

I hope you can follow these steps and that they solve this part of your email 
problem.

-Original Message-
From: JAWS-Users-List  On Behalf Of 
Miriam Vieni
Sent: Sunday, April 22, 2018 9:32 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

George,

Someone set up the "to Miriam" folder for me. The new emails sent directly to 
me are all going there directly. But emails coming to me through email lists 
that I'm on, are arriving in the inbox. This has always been the setup I've 
had. The problem is that the "to Miriam" folder won't work. When I go to it, it 
closes Outlook. Before Microsoft Disabilities worked on the problem, the inbox 
didn't work either.

Miriam 

-Original Message-
From: JAWS-Users-List  On Behalf Of 
George Martinez Sr
Sent: Saturday, April 21, 2018 8:51 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

Hi Miriam,
I am really jammed right now until the end of the month or I would research 
this out for you.  I will save your email and at end of next week if it is 
still an issue I will see if I can resolve it for you.
Meanwhile, 1.) how did you get that "To Miriam" folder and  2.) are all of your 
new emails going there instead of into your Inbox?

George A. Martinez, CPA
12231 N. 50th Ave.
Glendale, AZ 85304
O-602.368.8854
F-1-888.822.0282
C-602.368.5424

"He who loses money, loses much; He who loses a friend, loses much more; He who 
loses faith, loses all."  Eleanor Roosevelt

-Original Message-
From: JAWS-Users-List  On Behalf Of 
Miriam Vieni
Sent: Saturday, April 21, 2018 3:38 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

What I would like is for someone to tell me step by step how to undo my, "to 
miriam", folder, and to move what's there to my inbox so that I can read it and 
so that all my emails go to my inbox. That would solve one problem. I could 
receive and answer all my emails.

Miriam  

-Original Message-
From: JAWS-Users-List  On Behalf Of 
Adrian Spratt
Sent: Saturday, April 21, 2018 6:08 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

Thank you for these explanations, George. You've explained one or two things 
here that I never fully understood. I hope they also give Miriam a few pointers 
to start unraveling her email nightmare.

-Original Message-
From: JAWS-Users-List  On Behalf Of 
ga.marti...@cox.net
Sent: Saturday, April 21, 2018 4:57 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

Hi Miriam,
Not sure about your many issues but the multiple copies of emails is not 
Outlook's fault.  
That is something happening with your email provider.  I would call their tech 
support and ask them to help with your receiving multiple copies of emails.
Also, do you know the difference between your email being set up as iMap or 
POP3?  By default Outlook likes to set up nowadays as iMap and if you do not 
have your email on a cell phone you should be using POP3.  Ask your email 
provider about that as well.  Also ask them to help you set your Outlook to 
delete messages off their server once downloaded.

George A. Martinez, CPA
12231 N. 50th Ave.
Glendale, AZ 85304
O-602.368.8854
F-1-888.822.0282
C-602.368.5424

"He who loses money, loses much; He who loses a friend, loses much more; He who 
loses faith, loses all."  Eleanor Roosevelt

-Original Message-
From: JAWS-Users-List  On Behalf Of 
Miriam Vieni
Sent: Saturday, April 21, 2018 12:36 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

Well, Outlook is a mess. I have multiple copies of the same message some of the 
time, I can't get to the emails sent to the, "to Miriam", folder, I can't 
address emails unless I have the email address stored in a word document which 
I've kept 

Re: [JAWS-Users] Jaws 18 and Outlook 2016

[George Martinez Sr]

Miriam,
So, when you press CTRL+Y and choose "To Miriam" that closes Outlook!?  That
is verhy weird.
I will give that some thought in spare moments & see if I can come up with
any ideas.

George A. Martinez, CPA
12231 N. 50th Ave.
Glendale, AZ 85304
O-602.368.8854
F-1-888.822.0282
C-602.368.5424

"He who loses money, loses much; He who loses a friend, loses much more; He
who loses faith, loses all."  Eleanor Roosevelt

-Original Message-
From: JAWS-Users-List  On Behalf Of
Miriam Vieni
Sent: Sunday, April 22, 2018 6:32 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

George,

Someone set up the "to Miriam" folder for me. The new emails sent directly
to me are all going there directly. But emails coming to me through email
lists that I'm on, are arriving in the inbox. This has always been the setup
I've had. The problem is that the "to Miriam" folder won't work. When I go
to it, it closes Outlook. Before Microsoft Disabilities worked on the
problem, the inbox didn't work either.

Miriam 

-Original Message-
From: JAWS-Users-List  On Behalf Of
George Martinez Sr
Sent: Saturday, April 21, 2018 8:51 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

Hi Miriam,
I am really jammed right now until the end of the month or I would research
this out for you.  I will save your email and at end of next week if it is
still an issue I will see if I can resolve it for you.
Meanwhile, 1.) how did you get that "To Miriam" folder and  2.) are all of
your new emails going there instead of into your Inbox?

George A. Martinez, CPA
12231 N. 50th Ave.
Glendale, AZ 85304
O-602.368.8854
F-1-888.822.0282
C-602.368.5424

"He who loses money, loses much; He who loses a friend, loses much more; He
who loses faith, loses all."  Eleanor Roosevelt

-Original Message-
From: JAWS-Users-List  On Behalf Of
Miriam Vieni
Sent: Saturday, April 21, 2018 3:38 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

What I would like is for someone to tell me step by step how to undo my, "to
miriam", folder, and to move what's there to my inbox so that I can read it
and so that all my emails go to my inbox. That would solve one problem. I
could receive and answer all my emails.

Miriam  

-Original Message-
From: JAWS-Users-List  On Behalf Of
Adrian Spratt
Sent: Saturday, April 21, 2018 6:08 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

Thank you for these explanations, George. You've explained one or two things
here that I never fully understood. I hope they also give Miriam a few
pointers to start unraveling her email nightmare.

-Original Message-
From: JAWS-Users-List  On Behalf Of
ga.marti...@cox.net
Sent: Saturday, April 21, 2018 4:57 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

Hi Miriam,
Not sure about your many issues but the multiple copies of emails is not
Outlook's fault.  
That is something happening with your email provider.  I would call their
tech support and ask them to help with your receiving multiple copies of
emails.
Also, do you know the difference between your email being set up as iMap or
POP3?  By default Outlook likes to set up nowadays as iMap and if you do not
have your email on a cell phone you should be using POP3.  Ask your email
provider about that as well.  Also ask them to help you set your Outlook to
delete messages off their server once downloaded.

George A. Martinez, CPA
12231 N. 50th Ave.
Glendale, AZ 85304
O-602.368.8854
F-1-888.822.0282
C-602.368.5424

"He who loses money, loses much; He who loses a friend, loses much more; He
who loses faith, loses all."  Eleanor Roosevelt

-Original Message-
From: JAWS-Users-List  On Behalf Of
Miriam Vieni
Sent: Saturday, April 21, 2018 12:36 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

Well, Outlook is a mess. I have multiple copies of the same message some of
the time, I can't get to the emails sent to the, "to Miriam", folder, I
can't address emails unless I have the email address stored in a word
document which I've kept with some addresses or if I can steal an address
from an email list. If someone can figure this out and help, I'd love it. I
don't do all that well with technology. I'm old. My hearing isn't great. I
had a young sighted person here with me on Friday which made dealing with
Microsoft easier, but  there were 2 calls with 2 different people and it
took hours! And in the end, only one piece of the problem was fixed.

Miriam 

-Original Message-
From: JAWS-Users-List  On Behalf Of

Re: [JAWS-Users] Jaws 18 and Outlook 2016

[Miriam Vieni]

George,

Someone set up the "to Miriam" folder for me. The new emails sent directly
to me are all going there directly. But emails coming to me through email
lists that I'm on, are arriving in the inbox. This has always been the setup
I've had. The problem is that the "to Miriam" folder won't work. When I go
to it, it closes Outlook. Before Microsoft Disabilities worked on the
problem, the inbox didn't work either.

Miriam 

-Original Message-
From: JAWS-Users-List  On Behalf Of
George Martinez Sr
Sent: Saturday, April 21, 2018 8:51 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

Hi Miriam,
I am really jammed right now until the end of the month or I would research
this out for you.  I will save your email and at end of next week if it is
still an issue I will see if I can resolve it for you.
Meanwhile, 1.) how did you get that "To Miriam" folder and  2.) are all of
your new emails going there instead of into your Inbox?

George A. Martinez, CPA
12231 N. 50th Ave.
Glendale, AZ 85304
O-602.368.8854
F-1-888.822.0282
C-602.368.5424

"He who loses money, loses much; He who loses a friend, loses much more; He
who loses faith, loses all."  Eleanor Roosevelt

-Original Message-
From: JAWS-Users-List  On Behalf Of
Miriam Vieni
Sent: Saturday, April 21, 2018 3:38 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

What I would like is for someone to tell me step by step how to undo my, "to
miriam", folder, and to move what's there to my inbox so that I can read it
and so that all my emails go to my inbox. That would solve one problem. I
could receive and answer all my emails.

Miriam  

-Original Message-
From: JAWS-Users-List  On Behalf Of
Adrian Spratt
Sent: Saturday, April 21, 2018 6:08 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

Thank you for these explanations, George. You've explained one or two things
here that I never fully understood. I hope they also give Miriam a few
pointers to start unraveling her email nightmare.

-Original Message-
From: JAWS-Users-List  On Behalf Of
ga.marti...@cox.net
Sent: Saturday, April 21, 2018 4:57 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

Hi Miriam,
Not sure about your many issues but the multiple copies of emails is not
Outlook's fault.  
That is something happening with your email provider.  I would call their
tech support and ask them to help with your receiving multiple copies of
emails.
Also, do you know the difference between your email being set up as iMap or
POP3?  By default Outlook likes to set up nowadays as iMap and if you do not
have your email on a cell phone you should be using POP3.  Ask your email
provider about that as well.  Also ask them to help you set your Outlook to
delete messages off their server once downloaded.

George A. Martinez, CPA
12231 N. 50th Ave.
Glendale, AZ 85304
O-602.368.8854
F-1-888.822.0282
C-602.368.5424

"He who loses money, loses much; He who loses a friend, loses much more; He
who loses faith, loses all."  Eleanor Roosevelt

-Original Message-
From: JAWS-Users-List  On Behalf Of
Miriam Vieni
Sent: Saturday, April 21, 2018 12:36 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

Well, Outlook is a mess. I have multiple copies of the same message some of
the time, I can't get to the emails sent to the, "to Miriam", folder, I
can't address emails unless I have the email address stored in a word
document which I've kept with some addresses or if I can steal an address
from an email list. If someone can figure this out and help, I'd love it. I
don't do all that well with technology. I'm old. My hearing isn't great. I
had a young sighted person here with me on Friday which made dealing with
Microsoft easier, but  there were 2 calls with 2 different people and it
took hours! And in the end, only one piece of the problem was fixed.

Miriam 

-Original Message-
From: JAWS-Users-List  On Behalf Of
Adrian Spratt
Sent: Saturday, April 21, 2018 1:13 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016

Miriam, no, the problem isn't with JAWS 18, at least none of the ones you
identify. I'm also using Outlook 2016, along with Windows 7. 
I have bad experiences with Microsoft Disability support, unless the problem
turns out to be really simple, in which case I don't need them! I'll only
call them as a last resort, and even then I've had to find someone else to
fix the damage they do.

-Original Message-
From: JAWS-Users-List  On Behalf Of
Miriam Vieni
Sent: Saturday, April