Re: Light a candle, curse the glare (was: Re: [leaf-devel] ML volume)
Mike Noyes wrote about Re: Light a candle, curse the glare (was: Re: [leaf-devel] ML volume): Ray, One of our project members sent me a message off-list expressing a concern over leaf-user list volume. I have no idea how many of our users No need to keep it secret - that developer was me. I receive about 50% of my support requests via e-mail. That's not much and the total traffic would be much lower than leaf-user's. However, I don't want to force those people to subscribe to the mailing list and at the same time I don't like to answer the same questions again. All of that is a Baid-Aid, though. The real question that needs to be asked is how the people who *answer* requests for help want to do it. That's mainly the branch lead developers; a few branch-agnostic developers like And the reason might be because knowledgeable users unsubscribe from the mailing lists due to lack of time to wade through high traffic. If the traffic would have been lower they would stay on the list and provide answers on a day-in-day-out basis. At least that's the case with me - in case of high traffic lists I usually just subscribe, send my question, wait for answers, and then leave. However, in case of low traffic lists, I usually don't mind staying and answering questions myself as time permits. Personally, my interest here is in helping people who want to develop their own skills and knowledge, people who will some day cross to the other side of the line and become the next generation of developers, troubleshooters, and the like. People like many of you here on leaf-devel. In contrast, people who want only to consume Open Source software do not interest me as much, and they can turn to paid sources of support, buy closed source products like Linksys routers, or endure the inconvenience of having to read (or delete) too many messages. This interest leads me to favor a general list like leaf-user, which has the virtue of exposing its subscribers to a wide range of LEAF and routing problems, not just offering a source of free, personal tech support. My reasons for publishing WISP-Dist were different, though. First is to share benefits that I get from Open Source software, and secondly, to help people roll out broadband access to Internet where it is not currently available. I agreed to join LEAF project because I hoped that it would help present WISP-Dist to a wider audience. I don't have a problem giving support to people who don't have a lot of free time or knowledge - if their questions are reasonable, of course. -- Best Regards, Vladimir Systems Engineer (RHCE) --- This SF.NET email is sponsored by: SourceForge Enterprise Edition + IBM + LinuxWorld = Something 2 See! http://www.vasoftware.com ___ leaf-devel mailing list [EMAIL PROTECTED] https://lists.sourceforge.net/lists/listinfo/leaf-devel
Re: Light a candle, curse the glare (was: Re: [leaf-devel] ML volume)
Vladimir I. wrote: Mike Noyes wrote about Re: Light a candle, curse the glare (was: Re: [leaf-devel] ML volume): Ray, One of our project members sent me a message off-list expressing a concern over leaf-user list volume. I have no idea how many of our users No need to keep it secret - that developer was me. I receive about 50% of my support requests via e-mail. That's not much and the total traffic would be much lower than leaf-user's. However, I don't want to force those people to subscribe to the mailing list and at the same time I don't like to answer the same questions again. snip / In such a case, you could start your own list -- yahoo groups come to mind -- and leaf-user requests can be deflected your way, similar to rcf, c. -- Best Regards, mds mds resource 888.250.3987 Dare to fix things before they break . . . Our capacity for understanding is inversely proportional to how much we think we know. The more I know, the more I know I don't know . . . --- This SF.NET email is sponsored by: SourceForge Enterprise Edition + IBM + LinuxWorld = Something 2 See! http://www.vasoftware.com ___ leaf-devel mailing list [EMAIL PROTECTED] https://lists.sourceforge.net/lists/listinfo/leaf-devel
Re: Light a candle, curse the glare (was: Re: [leaf-devel] ML volume)
On Sunday 09 February 2003 01:49 pm, Vladimir I. wrote: My reasons for publishing WISP-Dist were different, though. First is to share benefits that I get from Open Source software, and secondly, to help people roll out broadband access to Internet where it is not currently available. I agreed to join LEAF project because I hoped that it would help present WISP-Dist to a wider audience. I don't have a problem giving support to people who don't have a lot of free time or knowledge - if their questions are reasonable, of course. Personally, if I felt this way, I would set a filter or two to accept with a content of wisp or similar for the list(s). There aren't too many clients that won't do this if you don't feel like running procmail or a similar filtering program. I know that there will be considerable additional admin time spent with any option other than what is presently being used I would this depends on how many people find the traffic a problem. A change I would be happy to see is cutting the 'commits' messages off the /devel/user lists. If someone cares that can subscribe to the commits-list. -- ~Lynn Avants Linux Embedded Firewall Project developer http://leaf.sourceforge.net --- This SF.NET email is sponsored by: SourceForge Enterprise Edition + IBM + LinuxWorld = Something 2 See! http://www.vasoftware.com ___ leaf-devel mailing list [EMAIL PROTECTED] https://lists.sourceforge.net/lists/listinfo/leaf-devel
