Re: [LegacyUG] Latest Update

[Cathy Pinner]

Dave,

You'll have to set your PC Matic Supershield to allow Legacy.
This support article will give you all the various files you may need to 
allow.



Cathy


Dave Johnson 
Monday, 7 September 2020 11:30 AM
I updated my Legacy 9 today but it will no longer run cleanly.  It 
almost opens but I cannot do anything.  I also run PC Matic 
Supershield and it lets me know that there is a problem whenever I try 
to do anything with my recent update.


Does anyone else have this problem?

Dave

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/Dave Johnson/
/
/
/*Happiness is a CHOICE!!!*/





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[LegacyUG] Latest Update

[Dave Johnson]

I updated my Legacy 9 today but it will no longer run cleanly.  It almost
opens but I cannot do anything.  I also run PC Matic Supershield and it
lets me know that there is a problem whenever I try to do anything with my
recent update.

Does anyone else have this problem?

Dave

-- 
*Dave Johnson*

*Happiness is a CHOICE!!!*
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Re: [LegacyUG] Unable to open Legacy

[Marianne Hauptman]

Thank you for your assistance.  It worked!
Marianne

On Sat, Sep 5, 2020 at 3:21 PM Brian Kelly  wrote:

> Go to the folder where you family file is located using Windows file
> Explorer. Look for any files with the .ldb extension. This is a file
> used by MS Access to say a file is locked. sometimes if Legacy is not
> closed properly (like a computer shutdown) these .ldb files may be left
> behind. Normally they are deleted when the Family file is closed and
> Legacy shuts down normally.
>
> Delete all those .ldb files then try to restart Legacy.
>
> Brian Kelly
> Rockland, ON, Canada
>
> On 05-Sep.-20 5:52 p.m., Marianne Hauptman wrote:
> > I downloaded the upgrade to Legacy 9 two days ago.  I tried to open
> > Legacy today and keep getting the message
> >
> > "The microsoft jet database engine cannot open this file
> > C:\Users\Marianne\documents\LegancyFamilyTree\AppData\Legacy9./db It
> > is already opened exclusively by another user or you need permission to
> > view its data."
> >
> > I've turned my computer off several times but keep getting this
> > message.  Hopefully someone can help me!
> >
> > Thanks,
> > Marianne Hauptman
> >
>
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Re: [LegacyUG] Unable to open Legacy

[Brian Kelly]

Valerie,

By Default your family file is in the folder
Documents/Legacy Family Tree/Data

You can change that using:
Options > Customize > 6. Locations
6.1 sets the folder for your family files
6.2 sets the location of media
and 6.3 sets the folder where Legacy will store temporary data. Notes 
the 6.1 and 6.3 are global settings and will apply to every file you 
create. 6.2 can be set to a different location for each family file. 
This lets those who work with many files (professional genealogists for 
example) set up a media folder for each client or project.


If you want to tidy up your media set the default location for your 
media in section 6.2 then you can use the Tools > Gather Media to gather 
all your media into that folder. This will make copies of your media 
files so the originals will not be disturbed.


Brian Kelly
Rockland, ON, Canada


On 06-Sep.-20 6:43 a.m., vbgar...@gmail.com wrote:

I need to tidy up my file explorer as everything is everywhere eg scans which 
are in about 11 different places.

Also could someone tell me what and where should my Legacy files be please ?

Cheers from Valerie Garton nee Vaughan in sunny Sydney

-Original Message-
From: LegacyUserGroup  On Behalf Of 
Brian Kelly
Sent: Sunday, 6 September 2020 8:21 AM
To: legacyusergroup@legacyusers.com
Subject: Re: [LegacyUG] Unable to open Legacy

Go to the folder where you family file is located using Windows file Explorer. 
Look for any files with the .ldb extension. This is a file used by MS Access to 
say a file is locked. sometimes if Legacy is not closed properly (like a 
computer shutdown) these .ldb files may be left behind. Normally they are 
deleted when the Family file is closed and Legacy shuts down normally.

Delete all those .ldb files then try to restart Legacy.

Brian Kelly
Rockland, ON, Canada

On 05-Sep.-20 5:52 p.m., Marianne Hauptman wrote:

I downloaded the upgrade to Legacy 9 two days ago.  I tried to open
Legacy today and keep getting the message

"The microsoft jet database engine cannot open this file
C:\Users\Marianne\documents\LegancyFamilyTree\AppData\Legacy9./db
It is already opened exclusively by another user or you need
permission to view its data."

I've turned my computer off several times but keep getting this
message.  Hopefully someone can help me!

Thanks,
Marianne Hauptman





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Re: [LegacyUG] Unable to open Legacy

[vbgarton]

I need to tidy up my file explorer as everything is everywhere eg scans which 
are in about 11 different places.

Also could someone tell me what and where should my Legacy files be please ?

Cheers from Valerie Garton nee Vaughan in sunny Sydney

-Original Message-
From: LegacyUserGroup  On Behalf Of 
Brian Kelly
Sent: Sunday, 6 September 2020 8:21 AM
To: legacyusergroup@legacyusers.com
Subject: Re: [LegacyUG] Unable to open Legacy

Go to the folder where you family file is located using Windows file Explorer. 
Look for any files with the .ldb extension. This is a file used by MS Access to 
say a file is locked. sometimes if Legacy is not closed properly (like a 
computer shutdown) these .ldb files may be left behind. Normally they are 
deleted when the Family file is closed and Legacy shuts down normally.

Delete all those .ldb files then try to restart Legacy.

Brian Kelly
Rockland, ON, Canada

On 05-Sep.-20 5:52 p.m., Marianne Hauptman wrote:
> I downloaded the upgrade to Legacy 9 two days ago.  I tried to open 
> Legacy today and keep getting the message
> 
> "The microsoft jet database engine cannot open this file 
> C:\Users\Marianne\documents\LegancyFamilyTree\AppData\Legacy9./db 
> It is already opened exclusively by another user or you need 
> permission to view its data."
> 
> I've turned my computer off several times but keep getting this 
> message.  Hopefully someone can help me!
> 
> Thanks,
> Marianne Hauptman
> 

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Re: [LegacyUG] “SS Protect Limited”

[Brian Kelly]

It is probably spam. I hope you did not click any links in the message.

Brian Kelly

On 06-Sep.-20 12:19 a.m., Douglas Tighe wrote:

I have tried to understand the message I received re this and the association 
it has with Legacy 9.
Please any advice as to what I have to do.
Doug in sunny central Qld.




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Re: [LegacyUG] What has happened to the free weekly webinars please ?

[Evert van Dijken]

https://familytreewebinars.com/#
Evert

Op zo 6 sep. 2020 om 01:33 schreef :

>
>
>
>
> Cheers from Valerie Garton nee Vaughan in sunny Sydney
>
>
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