Re: [LegacyUG] V7.5.0.142 Web Page Creation
Ken, I will send you the one which I have reconstructed. I am pretty sure that it is an exact replica, but I cannot rule out the possibility of the odd change. I have, however, run over 5000 pages, compared the html with the last run of the lost settings, and did not find any differences in the output. Ron Ferguson http://www.fergys.co.uk/ From: KenMcGinnis Sent: Thursday, February 09, 2012 3:16 AM To: LegacyUserGroup@LegacyUsers.com Subject: Re: [LegacyUG] V7.5.0.142 Web Page Creation Can someone email me one of the original web page settings file for me to test with. Thanks, Ken McGinnis Millennia Corporation kenmcgin...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! From: Ron Ferguson ronfergy@tiscali.co.uk Sent: Wednesday, February 08, 2012 6:01 PM To: LegacyUserGroup@LegacyUsers.com Subject: Re: [LegacyUG] V7.5.0.142 Web Page Creation Eric, Thanks for copying Mark's post, however, as it was sent to the list I had seen it. Like Mark I also am a Beta Tester, and first reported the problem to the others. You can rest assured we will not let this one drop, Legacy has no right to change our data :-) Ron Ferguson http://www.fergys.co.uk/ Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] V7.5.0.142 Web Page Creation
Ken, I didn’t hear back from you but I thought I would send one of my files to you anyways. Mary Brenzel From: KenMcGinnis [mailto:kenmcgin...@legacyusers.com] Sent: Wednesday, February 08, 2012 10:17 PM To: LegacyUserGroup@LegacyUsers.com Subject: Re: [LegacyUG] V7.5.0.142 Web Page Creation Can someone email me one of the original web page settings file for me to test with. Thanks, Ken McGinnis Millennia Corporation kenmcgin...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! _ From: Ron Ferguson ronfergy@tiscali.co.uk Sent: Wednesday, February 08, 2012 6:01 PM To: LegacyUserGroup@LegacyUsers.com Subject: Re: [LegacyUG] V7.5.0.142 Web Page Creation Eric, Thanks for copying Mark's post, however, as it was sent to the list I had seen it. Like Mark I also am a Beta Tester, and first reported the problem to the others. You can rest assured we will not let this one drop, Legacy has no right to change our data :-) Ron Ferguson http://www.fergys.co.uk/ Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp brenzel.wf0 Description: Binary data
RE: [LegacyUG] V7.5.0.142 Web Page Creation
My apologies to the group! That message was to Ken only and I hit “send” too quickly. Please delete! Mary From: M. Brenzel [mailto:brenze...@roadrunner.com] Sent: Thursday, February 09, 2012 7:03 PM To: LegacyUserGroup@LegacyUsers.com Subject: RE: [LegacyUG] V7.5.0.142 Web Page Creation Ken, I didn’t hear back from you but I thought I would send one of my files to you anyways. Mary Brenzel From: KenMcGinnis [mailto:kenmcgin...@legacyusers.com] Sent: Wednesday, February 08, 2012 10:17 PM To: LegacyUserGroup@LegacyUsers.com Subject: Re: [LegacyUG] V7.5.0.142 Web Page Creation Can someone email me one of the original web page settings file for me to test with. Thanks, Ken McGinnis Millennia Corporation kenmcgin...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! _ From: Ron Ferguson ronfergy@tiscali.co.uk Sent: Wednesday, February 08, 2012 6:01 PM To: LegacyUserGroup@LegacyUsers.com Subject: Re: [LegacyUG] V7.5.0.142 Web Page Creation Eric, Thanks for copying Mark's post, however, as it was sent to the list I had seen it. Like Mark I also am a Beta Tester, and first reported the problem to the others. You can rest assured we will not let this one drop, Legacy has no right to change our data :-) Ron Ferguson http://www.fergys.co.uk/ Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] V7.5.0.142 Web Page Creation
Eric, The beta testers found this error only last week and we were informed the fix was done to be in the next update. Albeit it was not included in the 142 update. Rest assured we will vigorously test this when we receive it. Kind Regards Mark Lang Beta Tester -Original Message- From: Eric Wiggers [mailto:e...@ericwiggers.com] Sent: Thursday, 9 February 2012 7:02 AM To: LegacyUserGroup@LegacyUsers.com Subject: [LegacyUG] V7.5.0.142 Web Page Creation Today, I have been given to understand from Legacy Technical Support that this is the only list we support, so here goes: After updating to Legacy Version 7.5.0.142 last week, the first time I used 'Create Web Pages', the customized settings, which I have kept updated and saved over the last almost- seven years did not show up in the 'Create Web Pages' window. I then tried to 'Load' the most recently saved (using previous Legacy Version 7.5.0.112) customized settings in an attempt to restore them. Result was that nothing changed on the 'Create Web Pages' window, and subsequent investigation showed that the .wf0 file I had tried to load from was wiped out: apparently replaced with some default values - that particular .wf0 file size had changed from around 9KB to 2KB. I then tried to load from the next most recent .wf0 file, it likewise produced no changes in the window and was likewise wiped out. Fortunately I had backups to restore everything from. I have pointed out to Technical Support that I was not the only one experiencing this problem by pointing at the website: http://uk.groups.yahoo.com/group/WUL/message/792 - where there are some very unhappy Legacy users with an identical issue, recently posted. Technical Support first responded with: Unfortunately, when the programmers change settings options for reports or web pages, this is going to happen. There's no way around it., and then even went as far as to offer me guidance on how to restore the customized settings, i.e. I would suggest making a list of the options you have set (I do quick screen shots and past them into a Word doc) and then update and reselect your choices. Of course this entails restoring my system to the previous version of Legacy (having backups, I could do that, but...), copying the saved settings (to something external to Legacy), re-updating Legacy, and then restoring the saved settings from that external saved source. To me, this is an unacceptable update method, especially given the heads-up that this is going to happen again in future updates. Looking for comments / suggestions. Eric Be kinder than necessary, for everyone you meet is fighting some kind of battle. Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] V7.5.0.142 Web Page Creation
This is certainly alarming to me. I usually wait a while to update Legacy, I almost did yesterday because Legacy froze up and I had to shut the computer down, restarted Leacy and all seems ok, now, glad I didn't update. I've used legacy for a several years, and have had very few problems, until the last few months. I've had it freeze on me a couple of times and once it just wouldn't open the last family file I was using, is it my computer or Legacy, I don't know, my Dell Windows 7 computer is barely over a year old. I like many of the bellls whistles of Legacy, but stability is of utmost importance, which for me definitely includes creating webpages. Syble Families Researching: Cline/Klein, Daniel, Newton, Witherspoon, Perryman, Gilbreath, Lindsey, Brown, Foote, Curry, Fleming, Glasscock, Edwards, Waters, Wheat From: Eric Wiggers e...@ericwiggers.com To: LegacyUserGroup@LegacyUsers.com Sent: Wednesday, February 8, 2012 2:32 PM Subject: [LegacyUG] V7.5.0.142 Web Page Creation Today, I have been given to understand from Legacy Technical Support that this is the only list we support, so here goes: After updating to Legacy Version 7.5.0.142 last week, the first time I used 'Create Web Pages', the customized settings, which I have kept updated and saved over the last almost-seven years did not show up in the 'Create Web Pages' window. I then tried to 'Load' the most recently saved (using previous Legacy Version 7.5.0.112) customized settings in an attempt to restore them. Result was that nothing changed on the 'Create Web Pages' window, and subsequent investigation showed that the .wf0 file I had tried to load from was wiped out: apparently replaced with some default values - that particular .wf0 file size had changed from around 9KB to 2KB. I then tried to load from the next most recent .wf0 file, it likewise produced no changes in the window and was likewise wiped out. Fortunately I had backups to restore everything from. I have pointed out to Technical Support that I was not the only one experiencing this problem by pointing at the website: http://uk.groups.yahoo.com/group/WUL/message/792 - where there are some very unhappy Legacy users with an identical issue, recently posted. Technical Support first responded with: Unfortunately, when the programmers change settings options for reports or web pages, this is going to happen. There's no way around it., and then even went as far as to offer me guidance on how to restore the customized settings, i.e. I would suggest making a list of the options you have set (I do quick screen shots and past them into a Word doc) and then update and reselect your choices. Of course this entails restoring my system to the previous version of Legacy (having backups, I could do that, but...), copying the saved settings (to something external to Legacy), re-updating Legacy, and then restoring the saved settings from that external saved source. To me, this is an unacceptable update method, especially given the heads-up that this is going to happen again in future updates. Looking for comments / suggestions. Eric Be kinder than necessary, for everyone you meet is fighting some kind of battle. Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] V7.5.0.142 Web Page Creation
Syble: Thanks for your input. The message I had just-now received before yours states that: The beta testers found this error only last week and we were informed the fix was done to be in the next update. Albeit it was not included in the 142 update. Rest assured we will vigorously test this when we receive it. There is something to be said for waiting a while to install an update; however - in my particular case - I'm afraid I got stuck into a security related update mode, requiring soonest updates. Will have to watch that from now on. What concerns me now is that there may be a whole bunch of Legacy users out there, most likely not expecting to have the web page creation fail on them - and not having a backup. Wish I could shed some light on your freeze problem... Eric - Original Message - From: Syble Glasscock syble_...@yahoo.com To: LegacyUserGroup@LegacyUsers.com Sent: Wednesday, February 08, 2012 4:29 PM Subject: Re: [LegacyUG] V7.5.0.142 Web Page Creation This is certainly alarming to me. I usually wait a while to update Legacy, I almost did yesterday because Legacy froze up and I had to shut the computer down, restarted Leacy and all seems ok, now, glad I didn't update. I've used legacy for a several years, and have had very few problems, until the last few months. I've had it freeze on me a couple of times and once it just wouldn't open the last family file I was using, is it my computer or Legacy, I don't know, my Dell Windows 7 computer is barely over a year old. I like many of the bellls whistles of Legacy, but stability is of utmost importance, which for me definitely includes creating webpages. Syble Families Researching: Cline/Klein, Daniel, Newton, Witherspoon, Perryman, Gilbreath, Lindsey, Brown, Foote, Curry, Fleming, Glasscock, Edwards, Waters, Wheat From: Eric Wiggers e...@ericwiggers.com To: LegacyUserGroup@LegacyUsers.com Sent: Wednesday, February 8, 2012 2:32 PM Subject: [LegacyUG] V7.5.0.142 Web Page Creation Today, I have been given to understand from Legacy Technical Support that this is the only list we support, so here goes: After updating to Legacy Version 7.5.0.142 last week, the first time I used 'Create Web Pages', the customized settings, which I have kept updated and saved over the last almost-seven years did not show up in the 'Create Web Pages' window. I then tried to 'Load' the most recently saved (using previous Legacy Version 7.5.0.112) customized settings in an attempt to restore them. Result was that nothing changed on the 'Create Web Pages' window, and subsequent investigation showed that the .wf0 file I had tried to load from was wiped out: apparently replaced with some default values - that particular .wf0 file size had changed from around 9KB to 2KB. I then tried to load from the next most recent .wf0 file, it likewise produced no changes in the window and was likewise wiped out. Fortunately I had backups to restore everything from. I have pointed out to Technical Support that I was not the only one experiencing this problem by pointing at the website: http://uk.groups.yahoo.com/group/WUL/message/792 - where there are some very unhappy Legacy users with an identical issue, recently posted. Technical Support first responded with: Unfortunately, when the programmers change settings options for reports or web pages, this is going to happen. There's no way around it., and then even went as far as to offer me guidance on how to restore the customized settings, i.e. I would suggest making a list of the options you have set (I do quick screen shots and past them into a Word doc) and then update and reselect your choices. Of course this entails restoring my system to the previous version of Legacy (having backups, I could do that, but...), copying the saved settings (to something external to Legacy), re-updating Legacy, and then restoring the saved settings from that external saved source. To me, this is an unacceptable update method, especially given the heads-up that this is going to happen again in future updates. Looking for comments / suggestions. Eric Be kinder than necessary, for everyone you meet is fighting some kind of battle. Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before
Re: [LegacyUG] V7.5.0.142 Web Page Creation
Thank you very much for your input Mark; As I had indicated to Technical Support early on during this issue, I will not be updating until it is specifically mentioned that this item is fixed. Eric - Original Message - From: Mark Lang markl...@adam.com.au To: LegacyUserGroup@LegacyUsers.com Sent: Wednesday, February 08, 2012 4:15 PM Subject: RE: [LegacyUG] V7.5.0.142 Web Page Creation Eric, The beta testers found this error only last week and we were informed the fix was done to be in the next update. Albeit it was not included in the 142 update. Rest assured we will vigorously test this when we receive it. Kind Regards Mark Lang Beta Tester -Original Message- From: Eric Wiggers [mailto:e...@ericwiggers.com] Sent: Thursday, 9 February 2012 7:02 AM To: LegacyUserGroup@LegacyUsers.com Subject: [LegacyUG] V7.5.0.142 Web Page Creation Today, I have been given to understand from Legacy Technical Support that this is the only list we support, so here goes: After updating to Legacy Version 7.5.0.142 last week, the first time I used 'Create Web Pages', the customized settings, which I have kept updated and saved over the last almost- seven years did not show up in the 'Create Web Pages' window. I then tried to 'Load' the most recently saved (using previous Legacy Version 7.5.0.112) customized settings in an attempt to restore them. Result was that nothing changed on the 'Create Web Pages' window, and subsequent investigation showed that the .wf0 file I had tried to load from was wiped out: apparently replaced with some default values - that particular .wf0 file size had changed from around 9KB to 2KB. I then tried to load from the next most recent .wf0 file, it likewise produced no changes in the window and was likewise wiped out. Fortunately I had backups to restore everything from. I have pointed out to Technical Support that I was not the only one experiencing this problem by pointing at the website: http://uk.groups.yahoo.com/group/WUL/message/792 - where there are some very unhappy Legacy users with an identical issue, recently posted. Technical Support first responded with: Unfortunately, when the programmers change settings options for reports or web pages, this is going to happen. There's no way around it., and then even went as far as to offer me guidance on how to restore the customized settings, i.e. I would suggest making a list of the options you have set (I do quick screen shots and past them into a Word doc) and then update and reselect your choices. Of course this entails restoring my system to the previous version of Legacy (having backups, I could do that, but...), copying the saved settings (to something external to Legacy), re-updating Legacy, and then restoring the saved settings from that external saved source. To me, this is an unacceptable update method, especially given the heads-up that this is going to happen again in future updates. Looking for comments / suggestions. Eric Be kinder than necessary, for everyone you meet is fighting some kind of battle. Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] V7.5.0.142 Web Page Creation
On Thu, 9 Feb 2012 07:45:11 +1030, Mark Lang markl...@adam.com.au wrote: Technical Support first responded with: Unfortunately, when the programmers change settings options for reports or web pages, this is going to happen. There's no way around it. There is a way around it, but the programmers don't consider .wf0 files as important as others. They could (if they wanted to) make sure that new settings options didn't screw up the .wf0 (and other) files. All you can do is pitch a fit about this screw up and hope that next time they remember your complaint. Since I'm sticking with V6, I no longer have this problem. -- Dennis Kowallek (LTools/Custom Programming) http://zippersoftware.com/ltools/index.htm http://groups.yahoo.com/group/ltools NOTE TO LUG USERS: Use plain text if you want me to read your post. Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] V7.5.0.142 Web Page Creation
Eric, As the one who first reported this matter to Legacy and WUL, I cannot but agree more. I will be happy to report via WUL, and this list, when it has been corrected. However, this may not be a definitive proof as not all users of these settings have lost them, and there has been a report of it happening to someone before. Hopefully there will be sufficient testing in Beta to determine whether or not it has been resolved. I will, therefore, also consider all reports to which I have access. Meanwhile, I recommend that users who do save their webpage settings make a copy and store it elsewhere eg. in My Documents. Ron Ferguson http://www.fergys.co.uk/ -Original Message- From: Eric Wiggers Sent: Wednesday, February 08, 2012 9:41 PM To: LegacyUserGroup@LegacyUsers.com Subject: Re: [LegacyUG] V7.5.0.142 Web Page Creation Thank you very much for your input Mark; As I had indicated to Technical Support early on during this issue, I will not be updating until it is specifically mentioned that this item is fixed. Eric - Original Message - From: Mark Lang markl...@adam.com.au To: LegacyUserGroup@LegacyUsers.com Sent: Wednesday, February 08, 2012 4:15 PM Subject: RE: [LegacyUG] V7.5.0.142 Web Page Creation Eric, The beta testers found this error only last week and we were informed the fix was done to be in the next update. Albeit it was not included in the 142 update. Rest assured we will vigorously test this when we receive it. Kind Regards Mark Lang Beta Tester -Original Message- From: Eric Wiggers [mailto:e...@ericwiggers.com] Sent: Thursday, 9 February 2012 7:02 AM To: LegacyUserGroup@LegacyUsers.com Subject: [LegacyUG] V7.5.0.142 Web Page Creation Today, I have been given to understand from Legacy Technical Support that this is the only list we support, so here goes: After updating to Legacy Version 7.5.0.142 last week, the first time I used 'Create Web Pages', the customized settings, which I have kept updated and saved over the last almost- seven years did not show up in the 'Create Web Pages' window. I then tried to 'Load' the most recently saved (using previous Legacy Version 7.5.0.112) customized settings in an attempt to restore them. Result was that nothing changed on the 'Create Web Pages' window, and subsequent investigation showed that the .wf0 file I had tried to load from was wiped out: apparently replaced with some default values - that particular .wf0 file size had changed from around 9KB to 2KB. I then tried to load from the next most recent .wf0 file, it likewise produced no changes in the window and was likewise wiped out. Fortunately I had backups to restore everything from. I have pointed out to Technical Support that I was not the only one experiencing this problem by pointing at the website: http://uk.groups.yahoo.com/group/WUL/message/792 - where there are some very unhappy Legacy users with an identical issue, recently posted. Technical Support first responded with: Unfortunately, when the programmers change settings options for reports or web pages, this is going to happen. There's no way around it., and then even went as far as to offer me guidance on how to restore the customized settings, i.e. I would suggest making a list of the options you have set (I do quick screen shots and past them into a Word doc) and then update and reselect your choices. Of course this entails restoring my system to the previous version of Legacy (having backups, I could do that, but...), copying the saved settings (to something external to Legacy), re-updating Legacy, and then restoring the saved settings from that external saved source. To me, this is an unacceptable update method, especially given the heads-up that this is going to happen again in future updates. Looking for comments / suggestions. Eric Be kinder than necessary, for everyone you meet is fighting some kind of battle. Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] V7.5.0.142 Web Page Creation
Ron: Thank you for your reply. I do not know how the distribution of these E-mails work, so I shall copy/paste a reply received a couple of hours ago just in case you were not in the loop: Eric, The beta testers found this error only last week and we were informed the fix was done to be in the next update. Albeit it was not included in the 142 update. Rest assured we will vigorously test this when we receive it. Kind Regards Mark Lang Beta Tester As you can now surmise, I did indeed run across your input at the WUL and tried to use it for collaborative evidence to technical support. I definitely second your recommendation, and am indeed concerned about other users who may end up losing their customized settings - without warning - in the meantime, before this next fixed release comes out. Eric - Original Message - From: Ron Ferguson ronfergy@tiscali.co.uk To: LegacyUserGroup@LegacyUsers.com Sent: Wednesday, February 08, 2012 5:40 PM Subject: Re: [LegacyUG] V7.5.0.142 Web Page Creation Eric, As the one who first reported this matter to Legacy and WUL, I cannot but agree more. I will be happy to report via WUL, and this list, when it has been corrected. However, this may not be a definitive proof as not all users of these settings have lost them, and there has been a report of it happening to someone before. Hopefully there will be sufficient testing in Beta to determine whether or not it has been resolved. I will, therefore, also consider all reports to which I have access. Meanwhile, I recommend that users who do save their webpage settings make a copy and store it elsewhere eg. in My Documents. Ron Ferguson http://www.fergys.co.uk/ -Original Message- From: Eric Wiggers Sent: Wednesday, February 08, 2012 9:41 PM To: LegacyUserGroup@LegacyUsers.com Subject: Re: [LegacyUG] V7.5.0.142 Web Page Creation Thank you very much for your input Mark; As I had indicated to Technical Support early on during this issue, I will not be updating until it is specifically mentioned that this item is fixed. Eric - Original Message - From: Mark Lang markl...@adam.com.au To: LegacyUserGroup@LegacyUsers.com Sent: Wednesday, February 08, 2012 4:15 PM Subject: RE: [LegacyUG] V7.5.0.142 Web Page Creation Eric, The beta testers found this error only last week and we were informed the fix was done to be in the next update. Albeit it was not included in the 142 update. Rest assured we will vigorously test this when we receive it. Kind Regards Mark Lang Beta Tester -Original Message- From: Eric Wiggers [mailto:e...@ericwiggers.com] Sent: Thursday, 9 February 2012 7:02 AM To: LegacyUserGroup@LegacyUsers.com Subject: [LegacyUG] V7.5.0.142 Web Page Creation Today, I have been given to understand from Legacy Technical Support that this is the only list we support, so here goes: After updating to Legacy Version 7.5.0.142 last week, the first time I used 'Create Web Pages', the customized settings, which I have kept updated and saved over the last almost- seven years did not show up in the 'Create Web Pages' window. I then tried to 'Load' the most recently saved (using previous Legacy Version 7.5.0.112) customized settings in an attempt to restore them. Result was that nothing changed on the 'Create Web Pages' window, and subsequent investigation showed that the .wf0 file I had tried to load from was wiped out: apparently replaced with some default values - that particular .wf0 file size had changed from around 9KB to 2KB. I then tried to load from the next most recent .wf0 file, it likewise produced no changes in the window and was likewise wiped out. Fortunately I had backups to restore everything from. I have pointed out to Technical Support that I was not the only one experiencing this problem by pointing at the website: http://uk.groups.yahoo.com/group/WUL/message/792 - where there are some very unhappy Legacy users with an identical issue, recently posted. Technical Support first responded with: Unfortunately, when the programmers change settings options for reports or web pages, this is going to happen. There's no way around it., and then even went as far as to offer me guidance on how to restore the customized settings, i.e. I would suggest making a list of the options you have set (I do quick screen shots and past them into a Word doc) and then update and reselect your choices. Of course this entails restoring my system to the previous version of Legacy (having backups, I could do that, but...), copying the saved settings (to something external to Legacy), re-updating Legacy, and then restoring the saved settings from that external saved source. To me, this is an unacceptable update method, especially given the heads-up that this is going to happen again in future updates. Looking for comments / suggestions. Eric Be kinder than necessary, for everyone you meet is fighting some kind of battle
Re: [LegacyUG] V7.5.0.142 Web Page Creation
Eric, Thanks for copying Mark's post, however, as it was sent to the list I had seen it. Like Mark I also am a Beta Tester, and first reported the problem to the others. You can rest assured we will not let this one drop, Legacy has no right to change our data :-) Ron Ferguson http://www.fergys.co.uk/ -Original Message- From: Eric Wiggers Sent: Wednesday, February 08, 2012 11:42 PM To: LegacyUserGroup@LegacyUsers.com Subject: Re: [LegacyUG] V7.5.0.142 Web Page Creation Ron: Thank you for your reply. I do not know how the distribution of these E-mails work, so I shall copy/paste a reply received a couple of hours ago just in case you were not in the loop: Eric, The beta testers found this error only last week and we were informed the fix was done to be in the next update. Albeit it was not included in the 142 update. Rest assured we will vigorously test this when we receive it. Kind Regards Mark Lang Beta Tester As you can now surmise, I did indeed run across your input at the WUL and tried to use it for collaborative evidence to technical support. I definitely second your recommendation, and am indeed concerned about other users who may end up losing their customized settings - without warning - in the meantime, before this next fixed release comes out. Eric - Original Message - From: Ron Ferguson ronfergy@tiscali.co.uk To: LegacyUserGroup@LegacyUsers.com Sent: Wednesday, February 08, 2012 5:40 PM Subject: Re: [LegacyUG] V7.5.0.142 Web Page Creation Eric, As the one who first reported this matter to Legacy and WUL, I cannot but agree more. I will be happy to report via WUL, and this list, when it has been corrected. However, this may not be a definitive proof as not all users of these settings have lost them, and there has been a report of it happening to someone before. Hopefully there will be sufficient testing in Beta to determine whether or not it has been resolved. I will, therefore, also consider all reports to which I have access. Meanwhile, I recommend that users who do save their webpage settings make a copy and store it elsewhere eg. in My Documents. Ron Ferguson http://www.fergys.co.uk/ -Original Message- From: Eric Wiggers Sent: Wednesday, February 08, 2012 9:41 PM To: LegacyUserGroup@LegacyUsers.com Subject: Re: [LegacyUG] V7.5.0.142 Web Page Creation Thank you very much for your input Mark; As I had indicated to Technical Support early on during this issue, I will not be updating until it is specifically mentioned that this item is fixed. Eric - Original Message - From: Mark Lang markl...@adam.com.au To: LegacyUserGroup@LegacyUsers.com Sent: Wednesday, February 08, 2012 4:15 PM Subject: RE: [LegacyUG] V7.5.0.142 Web Page Creation Eric, The beta testers found this error only last week and we were informed the fix was done to be in the next update. Albeit it was not included in the 142 update. Rest assured we will vigorously test this when we receive it. Kind Regards Mark Lang Beta Tester -Original Message- From: Eric Wiggers [mailto:e...@ericwiggers.com] Sent: Thursday, 9 February 2012 7:02 AM To: LegacyUserGroup@LegacyUsers.com Subject: [LegacyUG] V7.5.0.142 Web Page Creation Today, I have been given to understand from Legacy Technical Support that this is the only list we support, so here goes: After updating to Legacy Version 7.5.0.142 last week, the first time I used 'Create Web Pages', the customized settings, which I have kept updated and saved over the last almost- seven years did not show up in the 'Create Web Pages' window. I then tried to 'Load' the most recently saved (using previous Legacy Version 7.5.0.112) customized settings in an attempt to restore them. Result was that nothing changed on the 'Create Web Pages' window, and subsequent investigation showed that the .wf0 file I had tried to load from was wiped out: apparently replaced with some default values - that particular .wf0 file size had changed from around 9KB to 2KB. I then tried to load from the next most recent .wf0 file, it likewise produced no changes in the window and was likewise wiped out. Fortunately I had backups to restore everything from. I have pointed out to Technical Support that I was not the only one experiencing this problem by pointing at the website: http://uk.groups.yahoo.com/group/WUL/message/792 - where there are some very unhappy Legacy users with an identical issue, recently posted. Technical Support first responded with: Unfortunately, when the programmers change settings options for reports or web pages, this is going to happen. There's no way around it., and then even went as far as to offer me guidance on how to restore the customized settings, i.e. I would suggest making a list of the options you have set (I do quick screen shots and past them into a Word doc) and then update and reselect your choices. Of course this entails restoring my system to the previous version
Re: [LegacyUG] V7.5.0.142 Web Page Creation
Thank you Ron. Eric - Original Message - From: Ron Ferguson ronfergy@tiscali.co.uk To: LegacyUserGroup@LegacyUsers.com Sent: Wednesday, February 08, 2012 8:00 PM Subject: Re: [LegacyUG] V7.5.0.142 Web Page Creation Eric, Thanks for copying Mark's post, however, as it was sent to the list I had seen it. Like Mark I also am a Beta Tester, and first reported the problem to the others. You can rest assured we will not let this one drop, Legacy has no right to change our data :-) Ron Ferguson http://www.fergys.co.uk/ -Original Message- From: Eric Wiggers Sent: Wednesday, February 08, 2012 11:42 PM To: LegacyUserGroup@LegacyUsers.com Subject: Re: [LegacyUG] V7.5.0.142 Web Page Creation Ron: Thank you for your reply. I do not know how the distribution of these E-mails work, so I shall copy/paste a reply received a couple of hours ago just in case you were not in the loop: Eric, The beta testers found this error only last week and we were informed the fix was done to be in the next update. Albeit it was not included in the 142 update. Rest assured we will vigorously test this when we receive it. Kind Regards Mark Lang Beta Tester As you can now surmise, I did indeed run across your input at the WUL and tried to use it for collaborative evidence to technical support. I definitely second your recommendation, and am indeed concerned about other users who may end up losing their customized settings - without warning - in the meantime, before this next fixed release comes out. Eric - Original Message - From: Ron Ferguson ronfergy@tiscali.co.uk To: LegacyUserGroup@LegacyUsers.com Sent: Wednesday, February 08, 2012 5:40 PM Subject: Re: [LegacyUG] V7.5.0.142 Web Page Creation Eric, As the one who first reported this matter to Legacy and WUL, I cannot but agree more. I will be happy to report via WUL, and this list, when it has been corrected. However, this may not be a definitive proof as not all users of these settings have lost them, and there has been a report of it happening to someone before. Hopefully there will be sufficient testing in Beta to determine whether or not it has been resolved. I will, therefore, also consider all reports to which I have access. Meanwhile, I recommend that users who do save their webpage settings make a copy and store it elsewhere eg. in My Documents. Ron Ferguson http://www.fergys.co.uk/ -Original Message- From: Eric Wiggers Sent: Wednesday, February 08, 2012 9:41 PM To: LegacyUserGroup@LegacyUsers.com Subject: Re: [LegacyUG] V7.5.0.142 Web Page Creation Thank you very much for your input Mark; As I had indicated to Technical Support early on during this issue, I will not be updating until it is specifically mentioned that this item is fixed. Eric - Original Message - From: Mark Lang markl...@adam.com.au To: LegacyUserGroup@LegacyUsers.com Sent: Wednesday, February 08, 2012 4:15 PM Subject: RE: [LegacyUG] V7.5.0.142 Web Page Creation Eric, The beta testers found this error only last week and we were informed the fix was done to be in the next update. Albeit it was not included in the 142 update. Rest assured we will vigorously test this when we receive it. Kind Regards Mark Lang Beta Tester -Original Message- From: Eric Wiggers [mailto:e...@ericwiggers.com] Sent: Thursday, 9 February 2012 7:02 AM To: LegacyUserGroup@LegacyUsers.com Subject: [LegacyUG] V7.5.0.142 Web Page Creation Today, I have been given to understand from Legacy Technical Support that this is the only list we support, so here goes: After updating to Legacy Version 7.5.0.142 last week, the first time I used 'Create Web Pages', the customized settings, which I have kept updated and saved over the last almost- seven years did not show up in the 'Create Web Pages' window. I then tried to 'Load' the most recently saved (using previous Legacy Version 7.5.0.112) customized settings in an attempt to restore them. Result was that nothing changed on the 'Create Web Pages' window, and subsequent investigation showed that the .wf0 file I had tried to load from was wiped out: apparently replaced with some default values - that particular .wf0 file size had changed from around 9KB to 2KB. I then tried to load from the next most recent .wf0 file, it likewise produced no changes in the window and was likewise wiped out. Fortunately I had backups to restore everything from. I have pointed out to Technical Support that I was not the only one experiencing this problem by pointing at the website: http://uk.groups.yahoo.com/group/WUL/message/792 - where there are some very unhappy Legacy users with an identical issue, recently posted. Technical Support first responded with: Unfortunately, when the programmers change settings options for reports or web pages, this is going to happen. There's no way around it., and then even went as far as to offer me guidance on how to restore the customized settings, i.e. I
