Re: [LegacyUG] Need Answer from Support
Matt Henderson wrote: I have asked Legacy when Legacy will correct the problems the last update created but have received no definite answer. The Update 6.0.0.73 has turned off the Preposition Field in the Location List. I have submitted this question through the List, through the Report a Bug and through Customer Support. Only Sherry from Customer Service has replied, saying she is not told when the correction will occur. I am in the middle of a massive research into Cemetery Locations where I definitely need this Preposition Field to be present. Can any users tell me how to uninstall an update? It is far too long to do a Microsoft Restore Point. Matt I have both version 5 (last build dated 11 Aug 2005 and the latest Version 6.0.0.73 coexisting on my computer. If you do not have the full install version of Legacy 5 you could download that from the Legacy web site (cannot remember just where it is but it is still available). Install Legacy 5 in a NEW directory, run it and use it to open your Legacy 6 Data file. The last build of Legacy 5 has no problems with the data file for Legacy 6.0.0.73 so you could use that version to fix your location prepositions then run Legacy 6 for any other work you need to do. Brian Kelly Rockland, ON Legacy User Group Etiquette guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup%40mail.millenniacorp.com/ To unsubscribe please visit: http://www.legacyfamilytree.com/LegacyLists.asp
RE: [LegacyUG] Need Answer from Support
The fix for the location prepositions is currently in beta. I don't know how soon it will be released. Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED] http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of BE Kelly Sent: Thursday, December 15, 2005 3:21 PM To: LegacyUserGroup@mail.millenniacorp.com Subject: Re: [LegacyUG] Need Answer from Support Matt Henderson wrote: I have asked Legacy when Legacy will correct the problems the last update created but have received no definite answer. The Update 6.0.0.73 has turned off the Preposition Field in the Location List. I have submitted this question through the List, through the Report a Bug and through Customer Support. Only Sherry from Customer Service has replied, saying she is not told when the correction will occur. snip Matt I have both version 5 (last build dated 11 Aug 2005 and the latest Version 6.0.0.73 coexisting on my computer. If you do not have the full install version of Legacy 5 you could download that from the Legacy web site (cannot remember just where it is but it is still available). Install Legacy 5 in a NEW directory, run it and use it to open your Legacy 6 Data file. The last build of Legacy 5 has no problems with the data file for Legacy 6.0.0.73 so you could use that version to fix your location prepositions then run Legacy 6 for any other work you need to do. Brian Kelly Rockland, ON Legacy User Group Etiquette guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup%40mail.millenniacorp.com/ To unsubscribe please visit: http://www.legacyfamilytree.com/LegacyLists.asp
RE: [LegacyUG] Need Answer from Support
Thank you for answering. I had hoped to have all my research done before Christmas to present CD's to relatives with my family file but that is now not possible. That is why I was frustrated with the lack of a fix or a reply. Matt -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Sent: Wednesday, December 14, 2005 10:05 PM To: LegacyUserGroup@mail.millenniacorp.com Subject: RE: [LegacyUG] Need Answer from Support Matt Ken wants us to test a few things...after a few dayshe may consider a new build...I guess...He doesn't want to release any more problems Regards Henry -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Matt Henderson Sent: Wednesday, December 14, 2005 5:02 PM To: LegacyUserGroup@mail.millenniacorp.com Subject: RE: [LegacyUG] Need Answer from Support When will that be? Matt -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Geoff Rasmussen Sent: Wednesday, December 14, 2005 4:50 PM To: LegacyUserGroup@mail.millenniacorp.com Subject: RE: [LegacyUG] Need Answer from Support Matt, It was recently corrected and is currently being tested by the beta test team. It will likely appear in the next general release. Thanks, Geoff Rasmussen Millennia Corporation [EMAIL PROTECTED] www.LegacyFamilyTree.com -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Matt Henderson Sent: Wednesday, December 14, 2005 3:34 PM To: LegacyUserGroup@mail.millenniacorp.com Subject: [LegacyUG] Need Answer from Support I have asked Legacy when Legacy will correct the problems the last update created but have received no definite answer. The Update 6.0.0.73 has turned off the Preposition Field in the Location List. I have submitted this question through the List, through the Report a Bug and through Customer Support. Only Sherry from Customer Service has replied, saying she is not told when the correction will occur. I am in the middle of a massive research into Cemetery Locations where I definitely need this Preposition Field to be present. Can any users tell me how to uninstall an update? It is far too long to do a Microsoft Restore Point. Matt Legacy User Group Etiquette guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup%40mail.millenniacorp.com/ To unsubscribe please visit: http://www.legacyfamilytree.com/LegacyLists.asp Legacy User Group Etiquette guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup%40mail.millenniacorp.com/ To unsubscribe please visit: http://www.legacyfamilytree.com/LegacyLists.asp Legacy User Group Etiquette guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup%40mail.millenniacorp.com/ To unsubscribe please visit: http://www.legacyfamilytree.com/LegacyLists.asp -- No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.1.371 / Virus Database: 267.13.13/200 - Release Date: 12/14/2005 I am using the free version of SPAMfighter for private users. It has removed 135 spam emails to date. Paying users do not have this message in their emails. Try www.SPAMfighter.com for free now! File: _AVG certification_.txt attachment: winmail.dat
RE: [LegacyUG] Need Answer from Support
Matt, It was recently corrected and is currently being tested by the beta test team. It will likely appear in the next general release. Thanks, Geoff Rasmussen Millennia Corporation [EMAIL PROTECTED] www.LegacyFamilyTree.com -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Matt Henderson Sent: Wednesday, December 14, 2005 3:34 PM To: LegacyUserGroup@mail.millenniacorp.com Subject: [LegacyUG] Need Answer from Support I have asked Legacy when Legacy will correct the problems the last update created but have received no definite answer. The Update 6.0.0.73 has turned off the Preposition Field in the Location List. I have submitted this question through the List, through the Report a Bug and through Customer Support. Only Sherry from Customer Service has replied, saying she is not told when the correction will occur. I am in the middle of a massive research into Cemetery Locations where I definitely need this Preposition Field to be present. Can any users tell me how to uninstall an update? It is far too long to do a Microsoft Restore Point. Matt Legacy User Group Etiquette guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup%40mail.millenniacorp.com/ To unsubscribe please visit: http://www.legacyfamilytree.com/LegacyLists.asp Legacy User Group Etiquette guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup%40mail.millenniacorp.com/ To unsubscribe please visit: http://www.legacyfamilytree.com/LegacyLists.asp
RE: [LegacyUG] Need Answer from Support
If you still have the previous versions, this is what I would do: Save the family data on a CD. Go back and uninstall in Legacy. Install whatever version you prefer, and copy the family data over to that folder. This is not a neat approach, but it works. Robert -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Matt Henderson Sent: 2005-12-14 16:34 To: LegacyUserGroup@mail.millenniacorp.com Subject: [LegacyUG] Need Answer from Support I have asked Legacy when Legacy will correct the problems the last update created but have received no definite answer. The Update 6.0.0.73 has turned off the Preposition Field in the Location List. I have submitted this question through the List, through the Report a Bug and through Customer Support. Only Sherry from Customer Service has replied, saying she is not told when the correction will occur. I am in the middle of a massive research into Cemetery Locations where I definitely need this Preposition Field to be present. Can any users tell me how to uninstall an update? It is far too long to do a Microsoft Restore Point. Matt Legacy User Group Etiquette guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup%40mail.millenniacorp.com/ To unsubscribe please visit: http://www.legacyfamilytree.com/LegacyLists.asp
Re: [LegacyUG] Need Answer from Support
It is corrected in beta version built 75. Beta testers have 75 yet. I donot know when this built will be available for others. Bert - Original Message - From: Matt Henderson [EMAIL PROTECTED] To: LegacyUserGroup@mail.millenniacorp.com Sent: Wednesday, December 14, 2005 11:33 PM Subject: [LegacyUG] Need Answer from Support I have asked Legacy when Legacy will correct the problems the last update created but have received no definite answer. The Update 6.0.0.73 has turned off the Preposition Field in the Location List. I have submitted this question through the List, through the Report a Bug and through Customer Support. Only Sherry from Customer Service has replied, saying she is not told when the correction will occur. I am in the middle of a massive research into Cemetery Locations where I definitely need this Preposition Field to be present. Can any users tell me how to uninstall an update? It is far too long to do a Microsoft Restore Point. Matt Legacy User Group Etiquette guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup%40mail.millenniacorp.com/ To unsubscribe please visit: http://www.legacyfamilytree.com/LegacyLists.asp Legacy User Group Etiquette guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup%40mail.millenniacorp.com/ To unsubscribe please visit: http://www.legacyfamilytree.com/LegacyLists.asp
RE: [LegacyUG] Need Answer from Support
When will that be? Matt -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Geoff Rasmussen Sent: Wednesday, December 14, 2005 4:50 PM To: LegacyUserGroup@mail.millenniacorp.com Subject: RE: [LegacyUG] Need Answer from Support Matt, It was recently corrected and is currently being tested by the beta test team. It will likely appear in the next general release. Thanks, Geoff Rasmussen Millennia Corporation [EMAIL PROTECTED] www.LegacyFamilyTree.com -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Matt Henderson Sent: Wednesday, December 14, 2005 3:34 PM To: LegacyUserGroup@mail.millenniacorp.com Subject: [LegacyUG] Need Answer from Support I have asked Legacy when Legacy will correct the problems the last update created but have received no definite answer. The Update 6.0.0.73 has turned off the Preposition Field in the Location List. I have submitted this question through the List, through the Report a Bug and through Customer Support. Only Sherry from Customer Service has replied, saying she is not told when the correction will occur. I am in the middle of a massive research into Cemetery Locations where I definitely need this Preposition Field to be present. Can any users tell me how to uninstall an update? It is far too long to do a Microsoft Restore Point. Matt Legacy User Group Etiquette guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup%40mail.millenniacorp.com/ To unsubscribe please visit: http://www.legacyfamilytree.com/LegacyLists.asp Legacy User Group Etiquette guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup%40mail.millenniacorp.com/ To unsubscribe please visit: http://www.legacyfamilytree.com/LegacyLists.asp Legacy User Group Etiquette guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup%40mail.millenniacorp.com/ To unsubscribe please visit: http://www.legacyfamilytree.com/LegacyLists.asp
RE: [LegacyUG] Need Answer from Support
Matt Ken wants us to test a few things...after a few dayshe may consider a new build...I guess...He doesn't want to release any more problems Regards Henry -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Matt Henderson Sent: Wednesday, December 14, 2005 5:02 PM To: LegacyUserGroup@mail.millenniacorp.com Subject: RE: [LegacyUG] Need Answer from Support When will that be? Matt -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Geoff Rasmussen Sent: Wednesday, December 14, 2005 4:50 PM To: LegacyUserGroup@mail.millenniacorp.com Subject: RE: [LegacyUG] Need Answer from Support Matt, It was recently corrected and is currently being tested by the beta test team. It will likely appear in the next general release. Thanks, Geoff Rasmussen Millennia Corporation [EMAIL PROTECTED] www.LegacyFamilyTree.com -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Matt Henderson Sent: Wednesday, December 14, 2005 3:34 PM To: LegacyUserGroup@mail.millenniacorp.com Subject: [LegacyUG] Need Answer from Support I have asked Legacy when Legacy will correct the problems the last update created but have received no definite answer. The Update 6.0.0.73 has turned off the Preposition Field in the Location List. I have submitted this question through the List, through the Report a Bug and through Customer Support. Only Sherry from Customer Service has replied, saying she is not told when the correction will occur. I am in the middle of a massive research into Cemetery Locations where I definitely need this Preposition Field to be present. Can any users tell me how to uninstall an update? It is far too long to do a Microsoft Restore Point. Matt Legacy User Group Etiquette guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup%40mail.millenniacorp.com/ To unsubscribe please visit: http://www.legacyfamilytree.com/LegacyLists.asp Legacy User Group Etiquette guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup%40mail.millenniacorp.com/ To unsubscribe please visit: http://www.legacyfamilytree.com/LegacyLists.asp Legacy User Group Etiquette guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup%40mail.millenniacorp.com/ To unsubscribe please visit: http://www.legacyfamilytree.com/LegacyLists.asp -- No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.1.371 / Virus Database: 267.13.13/200 - Release Date: 12/14/2005 I am using the free version of SPAMfighter for private users. It has removed 135 spam emails to date. Paying users do not have this message in their emails. Try www.SPAMfighter.com for free now! attachment: winmail.datNo virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.1.371 / Virus Database: 267.13.13/200 - Release Date: 12/14/2005
