OT: Telecom (Monopoly) Problem
Telecom has a problem with my landline. To wit: whenever it rains or the temperature drops precipately, it cuts out the connection from me to them. Last Wednesday, for example, when I arrived home from town and picked up the receiver, I got no dial tone. However, when I ring 125 directly, it connects immediately and dial-tone is there. And when I get around to contacting them - during the day, usually when it's dry - they cannot reproduce the problem. A friend in town suggests that it's either the line itself open like a sieve, or the local junction box is leaking. Does anyone have any ideas why Telecom cannot reproduce the problem - apart from careful maintenance of their own lines and non-maintenance of everybody else's? I'm getting sick of having the weather provide me with the switchboard-in-the-sky to /dev/null/. Wesley Parish -- Clinersterton beademung, with all of love - RIP James Blish - Are couch potatoes good to eat? - Mau e ki, he aha te mea nui? You ask, what is the most important thing? Maku e ki, he tangata, he tangata, he tangata. I reply, it is people, it is people, it is people.
Re: OT: Telecom (Monopoly) Problem
On Sat 09 May 2009 00:59:09 NZST +1200, Wesley Parish wrote: To wit: whenever it rains or the temperature drops precipately, it cuts out the connection from me to them. Last Wednesday, for example, when I arrived home from town and picked up the receiver, I got no dial tone. Does anyone have any ideas why Telecom cannot reproduce the problem Welcome to the nature of transient problems. If they never occur during business hours you have a problem getting them fixed. Try getting them to do a proper quality check, in the hope of some noise being present during dry weather too. Does the phone line actually work, and does only the adsl drop out in bad weather? Higher frequencies are worse affected. If it's adsl related getting them to do a proper check of the equipment at the exchange might help (yes this probably requires an exchange visit). As to how to get them to do that... I take it you can't get Telstra. Volker -- Volker Kuhlmann is list0570 with the domain in header http://volker.dnsalias.net/ Please do not CC list postings to me.
Re: OT: Telecom (Monopoly) Problem
On Sat, May 9, 2009 at 12:59 AM, Wesley Parish wes.par...@paradise.net.nzwrote: Telecom has a problem with my landline. To wit: whenever it rains or the temperature drops precipately, it cuts out the connection from me to them. Last Wednesday, for example, when I arrived home from town and picked up the receiver, I got no dial tone. However, when I ring 125 directly, it connects immediately and dial-tone is there. And when I get around to contacting them - during the day, usually when it's dry - they cannot reproduce the problem. A friend in town suggests that it's either the line itself open like a sieve, or the local junction box is leaking. Does anyone have any ideas why Telecom cannot reproduce the problem - apart from careful maintenance of their own lines and non-maintenance of everybody else's? I'm getting sick of having the weather provide me with the switchboard-in-the-sky to /dev/null/. Wesley Parish -- Yep, had that problem a few times, usually about every 18 months. Will probably be the phone line wall socket box. You might find that it will be very damp inside and verdigris and some crystaline stuff has coated all the bare brass bits and contacts. The verdigris will have worked itself into the screw threads and joints thereby stopping contact. The dampness is caused by cool air coming up through the wall cavity and condensing on the wire coatings and the resultant water migrates along the wires and into the socket box.where electolisis does it's thing. Fixed my problem by reinstalling the socket box a few inches away from the wire hole. Now no moisture enters the box.
Re: OT: Telecom (Monopoly) Problem
On Sat, May 9, 2009 at 1:01 PM, Seriously Ubuntu seriouslyubu...@gmail.com wrote: On Sat, May 9, 2009 at 12:59 AM, Wesley Parish wes.par...@paradise.net.nz wrote: Telecom has a problem with my landline. To wit: whenever it rains or the temperature drops precipately, it cuts out the connection from me to them. Last Wednesday, for example, when I arrived home from town and picked up the receiver, I got no dial tone. However, when I ring 125 directly, it connects immediately and dial-tone is there. And when I get around to contacting them - during the day, usually when it's dry - they cannot reproduce the problem. A friend in town suggests that it's either the line itself open like a sieve, or the local junction box is leaking. Does anyone have any ideas why Telecom cannot reproduce the problem - apart from careful maintenance of their own lines and non-maintenance of everybody else's? I'm getting sick of having the weather provide me with the switchboard-in-the-sky to /dev/null/. Wesley Parish -- Yep, had that problem a few times, usually about every 18 months. Will probably be the phone line wall socket box. You might find that it will be very damp inside and verdigris and some crystaline stuff has coated all the bare brass bits and contacts. The verdigris will have worked itself into the screw threads and joints thereby stopping contact. The dampness is caused by cool air coming up through the wall cavity and condensing on the wire coatings and the resultant water migrates along the wires and into the socket box.where electolisis does it's thing. Fixed my problem by reinstalling the socket box a few inches away from the wire hole. Now no moisture enters the box. had a similar problem to wes. problem was further down the street to do with a tree in the wires or something. bitch is you can't call them when its faulty...
