[Mailman-Users] phantom bounces

2009-10-21 Thread Michael Shulman
Hi,

I am having a strange problem.  One of my users is repeatedly being
automatically unsubscribed from a mailing list, supposedly due to the
receipt of too many bounces from his (working) email address.  The list
is configured to notify me when bounces trigger a disabling or
unsubscription, but I didn't receive any such notification.  I see in
the bounce log a record of many received bounces from his address,
although most of the time there was no email sent to the list at that
time to produce a bounce.  Moreover, when I configured my mail software
to forward me a copy of everything sent to listname-bounces, I didn't
receive any bounces from his address.

Is there a way to configure mailman to keep a copy of all the bounce
messages it receives somewhere, so that I can inspect them?

Thanks!
Mike
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Re: [Mailman-Users] phantom bounces

2009-10-21 Thread Mark Sapiro
Michael Shulman wrote:

I am having a strange problem.  One of my users is repeatedly being
automatically unsubscribed from a mailing list, supposedly due to the
receipt of too many bounces from his (working) email address.  The list
is configured to notify me when bounces trigger a disabling or
unsubscription, but I didn't receive any such notification.  I see in
the bounce log a record of many received bounces from his address,
although most of the time there was no email sent to the list at that
time to produce a bounce.  Moreover, when I configured my mail software
to forward me a copy of everything sent to listname-bounces, I didn't
receive any bounces from his address.


Does the bounce log have the 'disabling due to bounce score' and
'deleted after exhausting notices' messages for this user?

It is possible for someone to craft bounce messages for a particular
address and send them to the list-bounces address. Check your MTA logs
for the 15 minute intervals prior to the 'current bounce score:' and
'already scored a bounce for date' to see where these bounce messages
come from.


Is there a way to configure mailman to keep a copy of all the bounce
messages it receives somewhere, so that I can inspect them?


Not with any kind of configuration option. You could set the
listname-bounces alias in the MTA (if the MTA uses aliases) to deliver
to an address or a mailbox instead of or in addition to piping to the
wrapper.

-- 
Mark Sapiro m...@msapiro.netThe highway is for gamblers,
San Francisco Bay Area, Californiabetter use your sense - B. Dylan

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