Re: Claims Authentication session time-out
Thanks Chris, we are in SP 2010. I will see what else I can do about it. Sutha 0450076504 Sent from my iPhone On 3 Jul 2014, at 1:25 pm, Chris Tomich chris.tom...@gmail.com wrote: Hi Sutha, So I’m not sure if this is related, but we’ve faced an issue recently with SharePoint 2013 and claims authentication. The problem is that the claim expires after a set period (in our case it was 60 mins as we are using ACS). At this point our users have to re-authenticate in order to be able to continue working. Unfortunately we’ve only just realised this was the error so I don’t yet have a solution. For now we’ve just increase the expiry to 8 hours in ACS so that people aren’t getting logged out during their typical work day. Hope this provides some leads. Kind Regards, Chris Tomich From: ozmoss-boun...@ozmoss.com [mailto:ozmoss-boun...@ozmoss.com] On Behalf Of Sutha Thavaratnarajah Sent: Thursday, 3 July 2014 6:51 AM To: ozmoss@ozmoss.com Subject: Claims Authentication session time-out Hi All, One of our key user, after he worked on MS office file for few hours, he try to save back. He experienced an error message from SharePoint and the document hung after that. Here is the ULS for that particular time. Cobalt SubRequestError: FileUnauthorizedAccess HRESULT 0x80004005 Our environment is claims based and in SP 2010. any idea? thanks a lot Sutha Thavaratnarajah ___ Sponsored by Infotext - Amazing Search for Microsoft SharePoint - http://www.infotext.com/ ozmoss mailing list ozmoss@ozmoss.com http://prdlxvm0001.codify.net/mailman/listinfo/ozmoss ___ Sponsored by Infotext - Amazing Search for Microsoft SharePoint - http://www.infotext.com/ ozmoss mailing list ozmoss@ozmoss.com http://prdlxvm0001.codify.net/mailman/listinfo/ozmoss___ Sponsored by Infotext - Amazing Search for Microsoft SharePoint - http://www.infotext.com/ ozmoss mailing list ozmoss@ozmoss.com http://prdlxvm0001.codify.net/mailman/listinfo/ozmoss
Claims Authentication session time-out
Hi All, One of our key user, after he worked on MS office file for few hours, he try to save back. He experienced an error message from SharePoint and the document hung after that. Here is the ULS for that particular time. Cobalt SubRequestError: FileUnauthorizedAccess HRESULT 0x80004005 Our environment is claims based and in SP 2010. any idea? thanks a lot Sutha Thavaratnarajah ___ Sponsored by Infotext - Amazing Search for Microsoft SharePoint - http://www.infotext.com/ ozmoss mailing list ozmoss@ozmoss.com http://prdlxvm0001.codify.net/mailman/listinfo/ozmoss
RE: Claims Authentication session time-out
Hey, That error code means Access Denied - has someone else checked out the document, changed permissions on the doc / list / site etc. that is causing him to be denied access? Any running workflows etc. that may be preventing him from overwriting the doc. If he downloads the doc, can he upload a new version over the top of it (i.e take the saving through Word out of the equation) Cheers Nigel From: sutha1...@hotmail.com To: ozmoss@ozmoss.com Subject: Claims Authentication session time-out Date: Thu, 3 Jul 2014 08:51:13 +1000 Hi All, One of our key user, after he worked on MS office file for few hours, he try to save back. He experienced an error message from SharePoint and the document hung after that. Here is the ULS for that particular time. Cobalt SubRequestError: FileUnauthorizedAccess HRESULT 0x80004005 Our environment is claims based and in SP 2010. any idea? thanks a lot Sutha Thavaratnarajah ___ Sponsored by Infotext - Amazing Search for Microsoft SharePoint - http://www.infotext.com/ ozmoss mailing list ozmoss@ozmoss.com http://prdlxvm0001.codify.net/mailman/listinfo/ozmoss ___ Sponsored by Infotext - Amazing Search for Microsoft SharePoint - http://www.infotext.com/ ozmoss mailing list ozmoss@ozmoss.com http://prdlxvm0001.codify.net/mailman/listinfo/ozmoss
Re: Claims Authentication session time-out
Nigel, It's one-off issue, he could not save back the document so, he lost the work he did on the document. He click few times that's causes a crash on the word document. I have to investigate and provide some sort of assurance that it will not happen again. :( Sutha 0450076504 Sent from my iPhone On 3 Jul 2014, at 1:01 pm, Nigel Witherdin nigel_wither...@hotmail.com wrote: Hey, That error code means Access Denied - has someone else checked out the document, changed permissions on the doc / list / site etc. that is causing him to be denied access? Any running workflows etc. that may be preventing him from overwriting the doc. If he downloads the doc, can he upload a new version over the top of it (i.e take the saving through Word out of the equation) Cheers Nigel From: sutha1...@hotmail.com To: ozmoss@ozmoss.com Subject: Claims Authentication session time-out Date: Thu, 3 Jul 2014 08:51:13 +1000 Hi All, One of our key user, after he worked on MS office file for few hours, he try to save back. He experienced an error message from SharePoint and the document hung after that. Here is the ULS for that particular time. Cobalt SubRequestError: FileUnauthorizedAccess HRESULT 0x80004005 Our environment is claims based and in SP 2010. any idea? thanks a lot Sutha Thavaratnarajah ___ Sponsored by Infotext - Amazing Search for Microsoft SharePoint - http://www.infotext.com/ ozmoss mailing list ozmoss@ozmoss.com http://prdlxvm0001.codify.net/mailman/listinfo/ozmoss ___ Sponsored by Infotext - Amazing Search for Microsoft SharePoint - http://www.infotext.com/ ozmoss mailing list ozmoss@ozmoss.com http://prdlxvm0001.codify.net/mailman/listinfo/ozmoss ___ Sponsored by Infotext - Amazing Search for Microsoft SharePoint - http://www.infotext.com/ ozmoss mailing list ozmoss@ozmoss.com http://prdlxvm0001.codify.net/mailman/listinfo/ozmoss___ Sponsored by Infotext - Amazing Search for Microsoft SharePoint - http://www.infotext.com/ ozmoss mailing list ozmoss@ozmoss.com http://prdlxvm0001.codify.net/mailman/listinfo/ozmoss
RE: Claims Authentication session time-out
Hi Sutha, So I'm not sure if this is related, but we've faced an issue recently with SharePoint 2013 and claims authentication. The problem is that the claim expires after a set period (in our case it was 60 mins as we are using ACS). At this point our users have to re-authenticate in order to be able to continue working. Unfortunately we've only just realised this was the error so I don't yet have a solution. For now we've just increase the expiry to 8 hours in ACS so that people aren't getting logged out during their typical work day. Hope this provides some leads. Kind Regards, Chris Tomich From: ozmoss-boun...@ozmoss.com [mailto:ozmoss-boun...@ozmoss.com] On Behalf Of Sutha Thavaratnarajah Sent: Thursday, 3 July 2014 6:51 AM To: ozmoss@ozmoss.com Subject: Claims Authentication session time-out Hi All, One of our key user, after he worked on MS office file for few hours, he try to save back. He experienced an error message from SharePoint and the document hung after that. Here is the ULS for that particular time. Cobalt SubRequestError: FileUnauthorizedAccess HRESULT 0x80004005 Our environment is claims based and in SP 2010. any idea? thanks a lot Sutha Thavaratnarajah ___ Sponsored by Infotext - Amazing Search for Microsoft SharePoint - http://www.infotext.com/ ozmoss mailing list ozmoss@ozmoss.com http://prdlxvm0001.codify.net/mailman/listinfo/ozmoss
