On Thu, 16 Jun 2011 10:32:01 -0700
Chris Lang wrote:
Nothing new, waste of time to complain about it, it is simply digital sales
on the web.
Interesting stuff I hope, but no solutions for you, except make sure there
is an email and phone number for contact all over your sites and products.
I would be more worried the latest cart abandonment rate stats from Forester
Research.
71% of carts get abandoned before the checkout process is complete.
Used to be 50%. Could be so many variables, hard to say why.
The best thing you can do in any cart situation is get the email address at
the
Sorry about the sig file, I am taking that down now, wont' happen again.
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On Sun, 19 Jun 2011 11:23:20 -0700
Chris Lang wrote:
71% of carts get abandoned before the checkout process is complete.
Used to be 50%. Could be so many variables, hard to say why.
The best thing you can do in any cart situation is get the email address at
the start.
Hmmm, good point
On Thu, 16 Jun 2011 10:32:01 -0700
Chris Lang wrote:
One friend took in $770,000 in a week during a big launch. PayPal held the
entire amount for months as a fraud review.
What did he do, just annoy his customers.
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No, PayPal saw an large amount of income suddenly come in, their anti fraud
flags went up, they held the sales for no reason.
Single sales on a $2K info product.
I wish I could annoy my customers to the tune of $750K.
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We don't say throw us under the bus because they've got a planned outage.
That's fine, everybody has to do maintenance.
We say throw us under the bus because usually, when Checkout goes down,
there is no error reporting to the user. All they see is that their payments
don't authorize, and the
Sure Filipemnoa, be glad to...
One friend took in $770,000 in a week during a big launch. PayPal held the
entire amount for months as a fraud review.
You get kicked off merchant accounts all the time for to many returns, or
worse yet charge backs.
You can get kicked of PayPal fast if you for
I have been taking payments thru PayPal for the last decade.
They have the same problems. So throw us under the bus a bit much.
Same goes for full blown merchant accounts, I have horror stories you won't
believe, some of you have been around longer then me too and will.
So I agree with you on
It would be great to learn from one or two of your horror stories in the hope
of avoiding any similar problems in the future. Care to share some of those
with us?
On Jun 15, 2011, at 9:24 PM, Chris Lang chrisl...@gmail.com wrote:
I have been taking payments thru PayPal for the last decade.
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