RE: [ARIE-L] Weird thing going on with patron lists

2008-12-03 Thread Rickhoff, Terry
This has happened to us (4.1) at times. We usually have to make a clear distinction with the last name field. If you have two or more of the same last name, the first name and email address can get confused when you go to send. The interesting thing is if you go to list thru Patron List not

RE: [ARIE-L] Request for a Test

2009-07-02 Thread Rickhoff, Terry
Sure thing. It hasn't gone thru yet. I will let it sit there and keep trying. Thank you, Terry IAF - ILL - Governors State University Library -Original Message- From: arie-l-boun...@mailman1.u.washington.edu [mailto:arie-l-boun...@mailman1.u.washington.edu] On Behalf Of Victoria Smith

RE: [ARIE-L] RE: Install/update fails

2010-08-12 Thread Rickhoff, Terry
David, I had to do the same thing as Virginia on an XP machine a couple months ago. I had both disks 3.1 and 4.0 and still had to contact ar...@infotrieve.com for the links to download the files that actually worked. Once we straightened out the static IP and email info everything has worked

RE: [ARIE-L] Custom Holdings Spreadsheet -- Meanings of the headings

2010-10-26 Thread Rickhoff, Terry
Hi, Thanks, for the good explanations. I was wondering about the Reciprocal column, that makes sense. Different for different folk I have updated IAF -Illinois (I think it worked ??). I think an email column would be worthwhile. We send more than half of our articles out by email now and

RE: [ARIE-L] usernake and password error

2011-01-26 Thread Rickhoff, Terry
Also if there has been an upgrade to your server that your email is on, the server IP address may have changed. Under 'Settings' then Preferences hit the tab titled 'Mail' and make sure all your information is correct. If the port, IP or email info has changed it will cause emails not to be sent.

[ARIE-L] Ariel and Odyssey???

2011-01-31 Thread Rickhoff, Terry
Hi Gang, Okay, I just never thought about this before (I've obviously haven't tried either) and I know they are different programs, but here goes We only have Ariel, can I use Ariel and send to an Odyssey address at another school??? I always just figured that because they were different

RE: [ARIE-L] RE: Ariel Odyssey

2011-06-20 Thread Rickhoff, Terry
This is in response to the W7 issue and the copyright and PDF concerns. We actually have one computer that runs XP that we use for Ariel. It still works fine. Our school still has several XP licenses left from when XP was popular. So it’s not a problem to keep it that way. We just have make

[ARIE-L] RE: Ariel alternative?

2011-08-18 Thread Rickhoff, Terry
Hi all, I'm just curious, I've looked at Odyssey and Illiad and was wondering if someone could tell me why one or both of them are better than simply scanning and emailing articles. Thank you, Terry IAF - ILL Governors Sate Univ. Library -Original Message- From:

[ARIE-L] RE: Ariel alternative?

2011-08-18 Thread Rickhoff, Terry
Of Rickhoff, Terry Sent: Thursday, August 18, 2011 9:22 AM To: Discussion of the Ariel Document Transmission System Subject: [ARIE-L] RE: Ariel alternative? Hi all, I'm just curious, I've looked at Odyssey and Illiad and was wondering if someone could tell me why one or both of them are better

[ARIE-L] RE: intermittent sending

2011-12-15 Thread Rickhoff, Terry
Message- From: arie-l-boun...@mailman2.u.washington.edu [mailto:arie-l-boun...@mailman2.u.washington.edu] On Behalf Of Rickhoff, Terry Sent: Thursday, December 15, 2011 11:43 AM To: Discussion of the Ariel Document Transmission System Subject: [ARIE-L] RE: intermittent sending Hi All, We had