Hi everyone,
I've have a self-written ARDBC plug-in which works just fine on
Windows, Solaris and HP-UX. When I install it and try to restart the
server on Linux I get this:
Fri Jul 20 08:29:58 2007 390695 : An error has occurred while loading
a plug-in. (ARERR 8756)
Fri Jul 20 08:29:58 2007
I just tried to compile and install the ardbcskeleton that was written
by BMC Remedy. I even used their Makefile.
When I install it and restart the server I get this again:
Action Request System(R) Plug-In-Server Version 6.03.00 patch 021
Remedy, a BMC Software company.
Copyright (c) 2001 -
I have a similar error on my Dev (Solaris 9) server ONLY when I cycle
the services. If I do a reboot of the machine, I will never get an
error. I haven't had anytime to research but I think it might have to do
another plugin that hasn't stopped after you stopped the services (ps
-ef).
Hi,
I'm seeing an issue where the Remedy service simply sits and hangs at a
'starting' status. Nothing is logged in the Remedy, NT, or DB logs. If
I point this app server at my dev database the service will start and if
I point the dev app server at this database the dev service does the
same
BTW, this is a 64bit LINUX box.
[EMAIL PROTECTED] linux]$ file ardbctest.so
ardbctest.so: ELF 64-bit LSB shared object, AMD x86-64, version 1
(SYSV), not stripped
does anyone how to compile for 64bit LINUX boxes?
Mark
I have a similar error on my Dev (Solaris 9) server ONLY when I cycle
the services. If I do a reboot of the machine, I will never get an
error. I haven't had anytime to research but I think it might have to do
another plugin that hasn't stopped after you stopped the services (ps
-ef).
I
Try to start arplugin manually with truss, it may give some answers.
Only include your plugin to easier debug.
--
Jarl
On 7/20/07, Mark Milke [EMAIL PROTECTED] wrote:
I just tried to compile and install the ardbcskeleton that was written
by BMC Remedy. I even used their Makefile.
When I
I will be out of the office starting Fri 07/20/2007 and will not return
until Mon 07/23/2007.
I will respond to your message when I return. If this is an urgent matter
please call the Help Desk at 828-2227.
___
Try to start arplugin manually with truss, it may give some answers.
There is no truss on LINUX. There is strace. I'm not sure if I know
how to do it...
Only include your plugin to easier debug.
What do you mean saying include your plugin to easier debug? The
plugin the the skeleton plugin
Try to start arplugin manually with truss, it may give some answers.
here is the output:
[EMAIL PROTECTED] conf]$ strace /appexec/ar/servername/bin/arplugin
execve(/appexec/ar/servername/bin/arplugin, [/appexec/ar/servername/
bin/ar...], [/* 18 vars */]) = 0
[ Process PID=21163 runs in 32 bit
Is /appexec/ar/servername/bin an valid directory?
It definitely is. I've just replaced the real server name with the
servername string.
Is it added to LD_LIBRARY_PATH?
I don't know. How do I check and change that respectively?
Thanks!
It complain about this file:
/appexec/ar/servername/bin/arplugin: error while loading shared
libraries: libarcrypto.so: cannot open shared object file: Nosuch file
or directory
I've found the file libarcrypto.so somewhere else. Should I move copy
it to somewhere else? Where does it want me to
Wait, I found the libarcrypto.so in /appexec/ar/servername/bin/
arplugin.
echo $LD_LIBRARY_PATH gives an empy line
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the
Answers Are
Set LD_LIBRARY_PATH so that it includes the directory that contains
the ars libraries:
unset LD_LIBRARY_PATH
LD_LIBRARY_PATH=/appexec/ar/servername/bin/
export LD_LIBRARY_PATH
It is probably best to do this in the arsystem script.
Axton Grams
On 7/20/07, Mark Milke [EMAIL PROTECTED] wrote:
Mark,
My preferred way to manage ARS server environment variables is to add
them to the armonitor.conf file. (Assuming that your plugin server is
started by armonitor)
Docs on how to do this can be found in..
Configuring-700.pdf Page 344
but a line something like this is the idea:
Colby,
I have seen similar occurrences before. I recall rebooting the server
corrected the situation.
HTH
Stephen
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Zebel, Colby
Sent: Friday, July 20, 2007 6:07 AM
To:
David,
We did make a customer submission. We proposed a talk about our experience
evolving a business process from paper to an online services store. It was
disappointing that we did receive any response at all...not even a
rejection.
But the fact is, it's to late now. There isn't time to
I did not see any presentations or tracks on Remedy Customer Support (the
product).
This will be the 3rd National BUW (RUG) in a row where not one session was
for Customer Support.
I personally think the product is dead -- but it has never been stated
officially. (that I have seen)
(The support
Hi Mike,
On your *nix box try
ldd YourPluginName.so
It should output all the dependancies and thier expected location.
E.g.
[EMAIL PROTECTED] ~]# ldd /home/dkellett/tss2_rc2/libsqlmy.so
linux-gate.so.1 = (0xe000)
libdl.so.2 = /lib/libdl.so.2 (0xb7fc8000)
libm.so.6
List,
With our Remedy system users add attachments (Windows User Tool only)
via a single dialog I created. Screenshot attached. The files are
stored in a separate form that only has attachments. This has been
working fine for over a year.
A new requirement is to provide the ability to also
[EMAIL PROTECTED] bin]$ echo $LD_LIBRARY_PATH
:/appexec/ar/arsentw01_spk/bin:/lib64:/stub/lib64:/lib64/tls
is this : at the beginning of the line ok?
anyway, I'm still getting the same error
and BTW:
[EMAIL PROTECTED] linux]$ ldd -v ardbctest.so
/stub/$LIB/libcwait.so =
Have you made sure this directory is in your $PATH and add it to the
LD_LIBRARY_PATH. Also make sure the user you start ars with can read it.
/appexec/ar/arsentw01_spk/plugins/ardbccsv/linux/linux/
Danny Kellett
Principal Consultant
EMEA Professional Services
Strategic Workflow Solutions Ltd
Joe,
You were having a bad day yesteray ;)
SELECT COUNT(*) AS Total
FROM Session_Tracking
WHERE Incident_ID = '$Incident Number$' AND PassOffReason IS NOT NULL
Fred
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe
Software Revision Levels Explained
How should a revision level be interpreted? Here's a quick guide for anyone
short of a clue:
0.1 WE GOT A REALLY GREAT NEW WAY TO DO THINGS !!!
0.9 Not ready for prime time.
0.9 We think it works, but we won't bet our lives on it.
1.0 Management is
Can you give the output of the following commands:
[EMAIL PROTECTED] ~]$ users
remedy
[EMAIL PROTECTED] ~]$ groups
remedy
[EMAIL PROTECTED] ~]$ ls -la /u01/arsystem/arsdev/bin/arcache
-rwx-- 1 remedy remedy 184 Jan 11 2007
/u01/arsystem/arsdev/bin/arcache
[EMAIL PROTECTED] linux]$ env
Thanks, Chris and Axton! Indeed it was an unpatched 7.0.1 Midtier. I
asked the admin in Ohio to apply patch 003 and voila! Problem solved.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Axton
Sent: Thursday, July 19, 2007
[EMAIL PROTECTED] ~]$ users
remedy
[EMAIL PROTECTED] ~]$ groups
remedy
[EMAIL PROTECTED] ~]$ ls -la /u01/arsystem/arsdev/bin/arcache
-rwx-- 1 remedy remedy 184 Jan 11 2007
/u01/arsystem/arsdev/bin/arcache
[EMAIL PROTECTED] linux]$ env |grep PATH
I would add that a big problem with this is that ITSM 7 is extremely buggy,
harder to use than previous versions, and extremely expensive. AR System
development is what kept Remedy alive, and by de-emphasizing the strong point
of Remedy, I see AR System and ITSM usage declining in the future.
Hi Mike,
Can I just ask, your first email said the following:
QUOTE
Fri Jul 20 08:29:58 2007 /appexec/ar/arsentw01_spk/plugins/
ardbccsv/linux/linux/ardbccsv.so: cannot open shared object file: File
or Directory not found.
/QUOTE
Yet your make file says
QUOTE
LIBNAME= ardbctest.so
A project manager, hardware engineer and software engineer were in a car
heading down a hill when the brakes failed. The driver managed to get it
stopped by using the gears and a convenient dirt track.
All three jumped out and after peering under the car the hardware
engineer said, I see what
now, there is funny thing: all ardbc plug-ins that work are 32-bit!
[EMAIL PROTECTED] bin]$ file ardbcconf.so
ardbcconf.so: ELF 32-bit LSB shared object, Intel 80386, version 1
(SYSV), stripped
SO now, I have a 32-bit version one guy compiled for me on 32-bit
LINUX
HERE:
[EMAIL PROTECTED] bin]$
One of the benefit with the MS System Center is the tighter
integration with biztalk and sharepoint.
And of cource; much better user interface!
--
Jarl
On 7/20/07, Pierson, Shawn [EMAIL PROTECTED] wrote:
**
I would add that a big problem with this is that ITSM 7 is extremely buggy,
harder to
Hi All
I am having problems with email going out of the system.
The email goes out fine, the only problem is that the Included fields do not
show up at all.
I have tested this with only 1character field, which has data in it.
The filter which sends the email is fine, the included field is
I had the same exact problem, it turned out the issue was a bad connection
between my application server and database server. We were able to ping,
tnsping, connect to the database, ect. It wasn't until Alfred had us
enable logging and examine to the log and see how long it was taking to
I will be out of the office starting 07/20/2007 and will not return until
07/30/2007. If you need immediate assistance, please contact ITSS Tools
Support at 866-799-8527.
I will respond to your message when I return. If this is regarding a Remedy
issue or request, please contact ITSS Tools
Are the fields you want to send set with public rights?
Fred
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Shafqat Ayaz
Sent: Friday, July 20, 2007 9:18 AM
To: arslist@ARSLIST.ORG
Subject: Including fields in an
Can you imagine using an IDE like Visual Studio for Remedy development? That
would be very nice - Remedy.NET.
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On Behalf Of Pierson, Shawn
Sent: Friday, July 20, 2007 9:59 AM
To:
And we know from experience how bug-free and security-aware all MS software
is, too!
Seriously, I use MS like most people do, but what have they ever built
themselves that was really successful? Pretty much all of their big
moneymakers they either bought or stole from someone else. Unless they
Jeez, sorry about the typo's. I should never write anything before my
morning coffee :)
Bill Estep
Nemours
On 7/20/07, Bill Estep [EMAIL PROTECTED] wrote:
David,
We did make a customer submission. We proposed a talk about our
experience evolving a business process from paper to an online
I'd personally like to see something (ANYTHING) about the Customer
Support Application. Sometimes I feel like we're the only company in
the world that uses CS. With all of the new v7 BMC apps that have come
out in the last year or so (ITSM et al), I'm seriously wondering if CS
is eventually going
Agreed.
I think ARS needs to be more pronounced as the benefit of the system.
Meaning - ITIL is a commoditizer. If ITSM 7 is ITIL -- and the next product
(1/50 the cost) is also ITIL -- it will be a hard sell to mgmt that they
have to have BMC ARS
Now - if they change it to be ARS is an
I assume you are using gcc to compile. With gcc, the flag -m32 will
compile it 32-bit on a 64-bit platform.
From the gcc man page:
-m32
-m64
Generate code for a 32-bit or 64-bit environment. The 32-bit
environment sets int, long and pointer to 32 bits. The 64-bit
environment sets int to 32
John, you make some good points, as always. But one minor one stood out,
and should be emphasized again - the one where you said that your
discussions with BMC went nowhere. BMC management not listening to us is a
theme I see and hear on a very recurring basis. From their disastrous
Of course BMC originally announced a delayed decision on papers
because of the huge response.
Was it all internal to BMC submissions?
. Daniel
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Easter, David
Sent: July 19, 2007 7:47
I think it could be even simpler. ARS as a development platform is very strong.
BMC could easily have three developers sit down, all with equal experience and
skills in their areas. The first would be Java, the second would be .NET, and
the third would be ARS. They would be given
Has anyone implemented a Mid-Tier SSO solution using IIS and
ServletExec?
I have Mid-Tier SSO working on our Sun servers with Apache/Tomcat, but I
have been tasked to add the same ability to our Windows IIS/ServletExec
web servers as well.
The problem I am running across is I can see the User
I know we proposed one on:
CMDB: How to deal with non-autodiscoverable data
Which did not make the cut.
Seems like a barnburner topic to me. :)
-John
On 7/20/07, arslist [EMAIL PROTECTED] wrote:
**
Of course BMC originally announced a delayed decision on papers
because of the huge
Hello listers,
WE have production crash EVERY time we add or modify a people-record
(clicking on 'Save' button on people form). The error seems to be
related with AP:Role form for some reason. Anybody has experienced it?
Any ideas? We literally can not change/add any users in the system
I cant believe I typed that error again ! I had rewritten that mail just to
correct that extra IS NOT NULL part and to put the extra single quotes where
required..
Joe
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Grooms,
I just thought I'd pass on my experience on installing help files on IIS
server when the IIS server is remote.
The Help File Path property on the Share Applications Property form, has
incorrect data. The help file path value that the installation sets for all
the apps is as follows:
Sorry I had to snip the thread because I get the your message was over
1000 characters error.
That Microsoft is entering the ITSM arena is absolutely huge. I was not
aware of this...of course it makes sense for Microsoft to do so,
considering how hot ITIL/ITSM is these days. Shawn is
We just brought up our second server in our server group and we
noticed that in the Admin tool, the workflow doesn't look the same as
the workflow in our first server. Even though they are pointed at the
same database.
Any thoughts to make the second server see the same data?
I can provide any
I'm sorry, I just had a blonde moment.. everything looks correct...
On 7/20/07, Robert Halstead [EMAIL PROTECTED] wrote:
We just brought up our second server in our server group and we
noticed that in the Admin tool, the workflow doesn't look the same as
the workflow in our first server.
I just thought I'd pass on my experience on installing help files on IIS
server when the IIS server is remote.
The Help File Path property on the Share Applications Property form, has
incorrect data. The help file path value that the installation sets for all
the apps is as follows:
Was it all internal to BMC submissions?
No - but it was a lot of folks that provide products or services - rather than
actual end customers. We were hoping to get more submissions from folks who
were users of the products - not just consultants, partners, independent
developers and such.
Hmmm...seems like someone ought to ask the question Who made the
determination on what topics were to be accepted. But I'll let someone
else ask that.
Rick
On 7/20/07, John Sundberg [EMAIL PROTECTED] wrote:
** I know we proposed one on:
CMDB: How to deal with non-autodiscoverable data
This is an interesting thread. I've been doing in house ARSystem
development since '98. We have done some, what I would call, innovative
development covering processes in HR, capital activation, integration with
Lawson, Epic, Cerner... just to name a few.
I understand BMC makes money selling
Hi Listers,
Between comparisons of the proverbial apples oranges and poor arithmetic, I
simply could not ignore claims made to the large ARSList audience that being in
the US is more dangerous than being a US contractor or member of the US
military in Iraq.
So, my few minutes of exploration
You can read all about it here:
http://www.microsoft.com/systemcenter/
--
Jarl
On 7/20/07, Kaiser Norm E CIV USAF 96 CS/SCCE [EMAIL PROTECTED] wrote:
**
Sorry I had to snip the thread because I get the your message was over 1000
characters error.
That Microsoft is entering the ITSM arena
Could you send me that? Also how do I submit these expenses.?
Joe
No virus found in this outgoing message.
Checked by AVG Free Edition.
Version: 7.5.476 / Virus Database: 269.10.10/908 - Release Date: 7/19/2007
6:10 PM
Nicholas,
Your math is off. It's 0.0056% for the US, not 5.6%, which would be about
1/410 the rate in Iraq. (Of course the numbers get a bit more complicated
that that when you consider that the Iraq numbers are over a period of years
with varying populations of soldiers.)
Joe Math Nazi Kubasek
Hi List,
Does anyone know of a white paper that details the security risks with
Remedy (ie arcache, arreload, encryption) etc and how to patch those
holes. I know that there are bits and pieces of information in the
admin/config guides etc. I was just hoping that there would be a doc that
Hi Joe!
Just had to do this same thing myself. There's another gotcha if you
install SLM. SLM actually has two documentation trees - User and Config -
and the Help File Path URL knows about neither one of them. I wound up
putting the User files where Help File Path thinks the docs ought to be,
What ARServer version are you on? I was told 7.0.2 patch 3 would be my
solution to stack errors. Also do you have some custom workflow, perhaps
you should try backing it out to see if it corrects the problem.
Also, I'd recommend flipping on thread, escaltion, filter, sql and api
logs so you
oops.. wrong email address..
- Original Message
From: Joe D'Souza [EMAIL PROTECTED]
To: arslist@ARSLIST.ORG
Sent: Friday, July 20, 2007 1:12:35 PM
Subject: I haven't received any expense policy mail from you regarding
Seamless..
**
Could you send me that? Also how do I submit these
Joe,
You're having a tough week.
C
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe DeSouza
Sent: Friday, July 20, 2007 1:21 PM
To: arslist@ARSLIST.ORG
Subject: Re: I haven't received any expense policy mail from
Rick,
But there is the rub RUG(and LRUGS) were a tech crowd... BUW did
not really feel that way to me last year.
I did find some corners of technical information, but I also was
suckered into a few sessions that looked good at first glance.
However when I arrived at the session I found a
Actually, they don't have a site up as far as I can tell about their Service
Desk software, which isn't out yet. It is part of the System Center suite
(which is the wrong approach to take I think, but that's another topic.)
I read an interesting article on
Ahhh...but remember, Microsoft defines the word integrate differently from
most other people.
They use the word integrate when I think they mean assimilate as in, You
will be assimilated.
-Original Message-
From: Action Request System discussion list(ARSList) [mailto:[EMAIL
We had a presentation two weeks ago on the entire System Center 2007
suite from Microsoft (we are going to be implementing the 2007
replacements for MOM and SMS) and they showed us where Service Manager
fit into their suite. You can sign up for and download the beta from
connect.microsoft.com. I
Hi Folks,
I'm seeing what seems like strange behavior when using commit changes to
save a parent record after a child dialog closesHere is the
scenario.
1. I have an Active Link that opens a dialog window when a user selects a
record on the parent form and a particular field is null
2.
And just in case any of you are trying to install EIE, there is a
documentation bug on the path where EIE help files are supposed to be
copied.. The method to install EIE help is to copy the files from a
directory mentioned in the documentation, and this directory name is wrongly
documented (I
I think there is ample room for both Microsoft and BMC on the ITSM markets.
Something to notice though, is that there are less and less ITSM packagers out
there. So while BMC can still grow considerably by converting Peregrine
ServiceCenter customers to Remedy, and other doomed products that
Guilaume,
Well worded - I will buy you a beer at BUW.
Start the chant now GROW THE PIE, GROW THE PIE, GROW THE PIE!!!
-John
On 7/20/07, Guillaume Rheault [EMAIL PROTECTED] wrote:
I think there is ample room for both Microsoft and BMC on the ITSM
markets. Something to notice though, is that
The Beta has been out for a few weeks now. Service Desk also has a CMDB.
-Original Message-
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On Behalf Of Pierson, Shawn
Sent: Friday, July 20, 2007 1:34 PM
To: arslist@ARSLIST.ORG
Subject: Re: BUW 2007 Track
Yes what you need to do is copy the help directory to the root folder of IIS
and then rename it to html to be able to view the help from the ARS. Then on
your Share application property form you should be able to reset the URL by
removing reference to your AR Server and using the web server name
Which our Windows Team wants to roll out (MS CMDB) even though we own and
are implementing ITSM7+CMDB *sigh*
--
Tony Worthington
[EMAIL PROTECTED]
262-703-5911
Sokol, Brian [EMAIL PROTECTED]
Sent by: Action Request System discussion list(ARSList)
arslist@ARSLIST.ORG
07/20/2007 01:03
Nicholas
5.6% of 296,410,404 = (5.6 x 296,410.404)/100 = 16,598,982.624
I don't think there were 16.5 million murders in the US ???
David Sanders
Remedy Solution Architect
Enterprise Service Suite @ Work
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL
Hi dear listers
Is it possible implement a escalation without use a escalation object?, If yes
how can I do it?
I have ARS Server 6.3, Oracle Database and Solaris
Thanks in advance
__
Atentamente
Guillermo Alfredo Torres Barrón
Proyectos ARS Remedy
Grupo
Just wondering if wondering if sending events is more complicated than
needed?
You could have a commit change action on the same AL that opens the dialog
after the window open action? Or you could do in a separate AL that fires
later on the same action as the AL that opens the dialog but has a
I think a common sense course might be in order before re-taking algebra
Where the heck do you get: 16692 / 296410404 = 5.613 ? You just have to
glance at that to see that its way way off
A murder rate of 5.6 % would mean that on average more than one of every 20
people get murdered in the
Some other things to consider:
- allowing back ticks in run process commands
- run process directory and access
- sql injection
- relative security of data on the wire (no/weak/strong encryption)
- web: xss vulnerabilities
- form/field/active link permissions
- server hardening
- network
AOL! (me want beer) :-)
--
Jarl
On 7/20/07, John Sundberg [EMAIL PROTECTED] wrote:
** Guilaume,
Well worded - I will buy you a beer at BUW.
Start the chant now GROW THE PIE, GROW THE PIE, GROW THE PIE!!!
-John
On 7/20/07, Guillaume Rheault [EMAIL PROTECTED] wrote:
I think there is ample
Ummm, 5% of 100,000,000 is 5,000,000. You do the math.
16692 / 296410404 = 5.613
If you were using MS calc, you forgot to read the e-5 at the end of
the number. Move the decimal to the left 5 places.
Axton Grams
On 7/20/07, Hromyak, Nicholas (DHCS-ITSD) [EMAIL PROTECTED] wrote:
**
Happy Friday All !
I need to create a weekly lisence utilization report on V 6.3 There is
probably something built in but if so, I've missed it. I'm fairly new at this
so any suggestions are apperciated.
Thanks, Dan
Dan Fraser
Remedy System Administrator
Centene Corporation
7711
Have you tried removing the event workflow completely and simply adding a
commit action after the open window action?
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Richard Baird
Sent: 20 July 2007 18:46
To:
Other than some scheduled, external event that could trigger a filter I don't
think its possible (i.e. create filter against EMAIL form and set up a
scheduled job in SQL to email the AR email account every X hours/days)
If you could elaborate a little more about what you are trying to
Ahh so it is...
I missed my windows calc with the -5
I am wrong.
Thanks.
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of David Sanders
Sent: Friday, July 20, 2007 11:24 AM
To: arslist@ARSLIST.ORG
Subject:
You're forgetting to multiply by 100.
To calculate a percentage you do part/whole x 100.
Try it.
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Hromyak, Nicholas (DHCS-ITSD)
Sent: Friday, July 20, 2007 1:17
We had a really nasty situation where the server would usually crash when we
opened a particular form, but sometimes it wouldn't.
Remedy Support sent us a debug server, from which we got a core dump, which
they analyzed and discovered that we had a corrupted active link. We deleted
the link
Hi Ben,
We are running on 7.0.01 patch 003 and we don't have any custom workflow on
people creation. However, when I reverted back to Patch 002, everything seems
to work fine. May be it's patch 003 that's causing the problem! I don't know
for sure but at least seems like it for now.
Thank
You could use an on interval active link to push fields to a dummy form.
Filters on that form could then fire to perform whatever action you are trying
to make happen.
I wouldn't recommend this for a number of reasons (the biggest being that the
few times I've had to look through log files
Because ITSM7 is built on the Atrium CMDB?
--
Tony Worthington
[EMAIL PROTECTED]
262-703-5911
Kaiser Norm E CIV USAF 96 CS/SCCE [EMAIL PROTECTED]
Sent by: Action Request System discussion list(ARSList)
arslist@ARSLIST.ORG
07/20/2007 01:41 PM
Please respond to
arslist@ARSLIST.ORG
To
I for one prefer old age.
C
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Stephen Willis
Sent: Friday, July 20, 2007 2:31 PM
To: arslist@ARSLIST.ORG
Subject: Re: OT: JOB posting and Nabble
I think a common sense course
Yeah - you want to untangle that spider web, have a nice year! Gartner and
other groups rank BMC's CMDB at the top of the class, but that may not mean
much to some.
Rick
On 7/20/07, Tony Worthington [EMAIL PROTECTED] wrote:
Because ITSM7 is built on the Atrium CMDB?
--
Tony Worthington
Is there a way that when someone double clicks on a table that it does not open
a new IE window?
NOTE: I am currently in the process to move to a new office. My new phone
number is: 503-574-3571.
Christie Pargeter
Weyerhaeuser
Documentation
Sure. Turn off the feature at the table level, and instead have an Active
Link that fires on Table Dbl Click, and has an Open Window command. You can
specify there whether it's to be in a new or current window, I believe.
Rick
On 7/20/07, Pargeter, Christie [EMAIL PROTECTED] wrote:
** Is
Christie,
Disable drill-down on the table field properties and have an AL that fires
on double click/ return to open the record in the Current window..
Joe
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Pargeter, Christie
These stack errors are really weird. I know Axton was fine on patch 1,
but got them on patch 2. I've had them on patch 1 and 2, but there's no
specific event that seems to trigger these for me. I'm tied up with some
issues at the moment but I'm planning on some testing regarding this issue
Commit Changes on opening of a dialog box is designed only to pass the
values from the dialog box to the parent form.
No saves happen as a result. If you want it to save changes as soon as
control is returned to the parent window you need to do a
Perform-Action-Apply on the Parent form on return
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