Re: [asterisk-users] Flashing Red Lights in TE420 (5th Gen) Card

2014-08-25 Thread Lee, John (Sydney)
Meyerriecks Sent: Saturday, 31 May 2014 3:03 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] Flashing Red Lights in TE420 (5th Gen) Card On Fri, May 30, 2014 at 4:07 AM, Lee, John (Sydney) john@compuware.com wrote: Even without plugging

[asterisk-users] Flashing Red Lights in TE420 (5th Gen) Card

2014-05-30 Thread Lee, John (Sydney)
I have the following software installed in a Centos Box with a TE420 (5th Gen) card. . Centos 6.5 64-bit . Asterisk 1.4.22 . dahdi-linux-complete-2.9.1.1+2.9.1 . libpri-1.4.14. Even without plugging in the ISDN into span 1, all 4 spans are flashing red. Plugging an E1 into span 1 makes no

[asterisk-users] Kernel and DAHDI

2014-05-11 Thread Lee, John (Sydney)
Hi, I have noticed it for a while but I just thought about confirming this with the Asterisk community. As the compilation of DAHDI will need to reference Kernel-devel, does it mean that after DAHDI is installed, we should not yum update kernel because it will affect the operation of DAHDI?

Re: [asterisk-users] Old Asterisk Release wanting to upgrade ...

2014-04-16 Thread Lee, John (Sydney)
wanting to upgrade ... 2014-04-15 10:37, Lee, John (Sydney) skrev: Hello, I have been running Asterisk for the past 5+ years on RedHat and I never upgraded it before. All my Asterisk software is of the following release: 1) Asterisk 1.4.21.2 2) Libpri-1.4.4 3) Zaptel-1.4.11 I would like

[asterisk-users] Old Asterisk Release wanting to upgrade ...

2014-04-15 Thread Lee, John (Sydney)
Hello, I have been running Asterisk for the past 5+ years on RedHat and I never upgraded it before. All my Asterisk software is of the following release: 1) Asterisk 1.4.21.2 2) Libpri-1.4.4 3) Zaptel-1.4.11 I would like to move the OS to CentOS and then I thought I can at the same time ponder

Re: [asterisk-users] Function not Registered??

2012-05-29 Thread Lee, John (Sydney)
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Mark Wiater Sent: Saturday, 26 May 2012 5:22 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] Function not Registered?? On 5/25/2012 3:18 AM, Lee, John (Sydney) said: -- Executing [*1223*1**1900

[asterisk-users] Function not Registered??

2012-05-25 Thread Lee, John (Sydney)
Hi all, I am running the same Asterisk 1.4.21.2 with the same configuration on all the servers in the region. I got this function called func_devstate which I use to control the lights of the Polycom phones. This module works well for all the Asterisk servers except this one. To get it

[asterisk-users] Inter-astersik dialling encounteres no audio

2011-09-17 Thread Lee, John (Sydney)
Thanks Sam, John and Justin for your wonderful advice. Yes, it was the sip.conf parameter reinvite= which was causing the problem. Setting it to NO will fix it. Thanks all in asterisk-users mailing list. The contents of this e-mail are intended for the named addressee only. It contains

[asterisk-users] Inter-astersik dialling encounteres no audio

2011-09-16 Thread Lee, John (Sydney)
I have been deploying Asterisk (open source PABX) in the company which I work. So far, all the Asterisk servers do not really talk to each other. Recently, I am experimenting to dial from one Asterisk server to another through the WAN and I encountered a no-audio problem although the callee's

[asterisk-users] secret=pw in sip.conf affecting inter-asterisk sip call

2011-09-14 Thread Lee, John (Sydney)
I was trying to do a SIP call between two Asterisk servers (1.4.21.2) 1) On the caller server, I coded the following in extensions.conf Dial(SIP/1166:password@asterisk-callee); 2) On the callee server, I coded the following in sip.conf [1166] type=friend; Friends place calls

[asterisk-users] secret=pw in sip.conf affecting inter-asterisk sip call

2011-09-14 Thread Lee, John (Sydney)
I was trying to do a SIP call between two Asterisk servers (1.4.21.2) 1) On the caller server, I coded the following in extensions.conf Dial(SIP/1166:password@asterisk-callee); 2) On the callee server, I coded the following in sip.conf [1166] type=friend; Friends place calls

[asterisk-users] secret=pw in sip.conf affecting inter-asterisk sip call

2011-09-14 Thread Lee, John (Sydney)
I was trying to do a SIP call between two Asterisk servers (1.4.21.2) 1) On the caller server, I coded the following in extensions.conf Dial(SIP/1166:password@asterisk-callee); 2) On the callee server, I coded the following in sip.conf [1166] type=friend; Friends

Re: [asterisk-users] secret=pw in sip.conf affecting inter-asterisk sip call

2011-09-14 Thread Lee, John (Sydney)
chan_sip does not support specification of the password to be used for authentication in the dial string itself; your :password suffix is just being sent to the target system and it is trying to find a matching extension in the dialplan (and failing). Thanks Kevin. This is what I reckon from

[asterisk-users] No more ISDN in Malaysia Telekom???

2011-01-19 Thread Lee, John (Sydney)
We are setting up an office in Malaysia. We contacted Telekom Malaysia and are surprised to be told that ISDN-30 is no longer available. They are yet to give us information of the replacement technology. Does anyone have any experience and information with this? Thanks in advance. --

Re: [asterisk-users] No more ISDN in Malaysia Telekom???

2011-01-19 Thread Lee, John (Sydney)
??? Hello Lee, Telekom Malaysia provide PRI lines. We've been actively using their services for the past few years with success. Let me know if you need contacts. Regards, Arstan On Thu, Jan 20, 2011 at 9:56 AM, Lee, John (Sydney) john@compuware.com wrote: We are setting up an office

Re: [asterisk-users] Use modprobe to find E1/T1 jumper setting onPRI card

2010-09-30 Thread Lee, John (Sydney)
To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] Use modprobe to find E1/T1 jumper setting onPRI card On 09/29/2010 02:52 AM, Lee, John (Sydney) wrote: Do you mean that if I could define 30 channels in span 1 for example, then span 1 is set to E1

Re: [asterisk-users] can't get libpri/PRI to work, missing PRI commands

2010-09-30 Thread Lee, John (Sydney)
In Asterisk, the funny thing is if a certain component is not installed properly or the config file has a typo or something, this will be shown up as a non-existent command in Asterisk command line interface. -Original Message- From: asterisk-users-boun...@lists.digium.com

Re: [asterisk-users] Use modprobe to find E1/T1 jumper setting onPRI card

2010-09-29 Thread Lee, John (Sydney)
:30 +1000, Lee, John (Sydney) wrote Does anyone know if I could use modprobe command to find out rather than set the jumper on a Digium PRI card? I want to find out the jumper settings on the card without opening the box which will cause down time. Thanks. -- Carlos Chavez Director

[asterisk-users] Use modprobe to find E1/T1 jumper setting on PRI card

2010-09-28 Thread Lee, John (Sydney)
Does anyone know if I could use modprobe command to find out rather than set the jumper on a Digium PRI card? I want to find out the jumper settings on the card without opening the box which will cause down time. Thanks. --

Re: [asterisk-users] Polycom not updating the directory list

2010-03-18 Thread Lee, John (Sydney)
The very obvious thing to check is the permission of the mac-addr-directory.cfg. From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of hin lee Sent: Thursday, 18 March 2010 4:56 PM To: Asterisk Users

Re: [asterisk-users] Polycom DHCP Option 66 FTP provisioning

2010-03-17 Thread Lee, John (Sydney)
Yes, this is still one of the unsolved mysteries I wanted to find out about Polycom provisioning despite using it for a few years now. I used vsftpd and initially used boot server opt 66 and type string but could not get it to work. I asked our guru in DTW and he told me to use 129 and lo and

Re: [asterisk-users] Polycom DHCP Option 66 FTP provisioning

2010-03-17 Thread Lee, John (Sydney)
and DHCP option number, it would be a good idea all else being equal. Maybe 160 would give the same trouble as option 66 :-) Thanks for your post. -Karl - Original Message - From: Lee, John (Sydney) john@compuware.com To: Asterisk Users Mailing List - Non-Commercial Discussion

Re: [asterisk-users] app_dial.c: Unable to create channel of type'Zap'(cause 34 - Circuit/channel congestion)

2010-02-11 Thread Lee, John (Sydney)
-boun...@lists.digium.com] On Behalf Of Lee, John (Sydney) Sent: Thursday, February 11, 2010 1:21 AM To: asterisk-users@lists.digium.com Subject: [asterisk-users] app_dial.c: Unable to create channel of type 'Zap'(cause 34 - Circuit/channel congestion) Just to share some experience with everyone

Re: [asterisk-users] app_dial.c: Unable to create channel oftype 'Zap' (cause 34 - Circuit/channel congestion)

2010-02-11 Thread Lee, John (Sydney)
] app_dial.c: Unable to create channel oftype 'Zap' (cause 34 - Circuit/channel congestion) On Thu, Feb 11, 2010 at 06:20:54PM +1100, Lee, John (Sydney) wrote: Just to share some experience with everyone about what happened today to our Asterisk 1.4 box with Digium TE412P card. We had

[asterisk-users] app_dial.c: Unable to create channel of type 'Zap' (cause 34 - Circuit/channel congestion)

2010-02-10 Thread Lee, John (Sydney)
Just to share some experience with everyone about what happened today to our Asterisk 1.4 box with Digium TE412P card. We had an unscheduled power outage which shut down the Asterisk box. When the power went up, Asterisk came back up okay but the ports on the card were all red. Zttool show red

Re: [asterisk-users] Polycom phone DND state

2010-02-04 Thread Lee, John (Sydney)
. Stuart From: Lee, John (Sydney) john@compuware.com To: Asterisk Users Mailing List - Non-Commercial Discussion asterisk-users@lists.digium.com Sent: Wed, 27 January, 2010 8:02:14 Subject: Re: [asterisk-users] Polycom phone DND state I am using

Re: [asterisk-users] Use a BLF for monitoring

2010-02-01 Thread Lee, John (Sydney)
In your dialplan, you should put in...sth like exten = 1001,hint,Custom:virtext1001 In your script, you should put in...sth like Set(DEVSTATE(Custom:virtext001=INUSE); Set(DEVSTATE(Custom:virtext001=NOTINUSE); In the phone directory.xml, define an entry with ct=1001 and turn bw on. Reboot phone

Re: [asterisk-users] Polycom phone DND state

2010-01-26 Thread Lee, John (Sydney)
I am using 1.4.21.2 and DND is definitely working. From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Mike Sent: Saturday, 23 January 2010 2:50 AM To: 'Asterisk Users Mailing List - Non-Commercial

Re: [asterisk-users] is there some Chinese version of sounds available?

2010-01-13 Thread Lee, John (Sydney)
when use the VoiceMail , all the directions all english. i want to know is there some Chinese version of sounds available now? or should i record it myself? http://www.voip-info.org/wiki/view/Asterisk+sound+files+international Look under Chinese (Mandarin) --

Re: [asterisk-users] Weird Polycom SP 650

2010-01-10 Thread Lee, John (Sydney)
Bon journo Aldo. I am having several issues with my first SP 650. * Assembly: 2345-12600-001 Rev.G I have deployed more than 200 IP650 with the same assembly as yours and so far there are no problems. The first thing I have noticed is that I was not able to upgrade the unit's

[asterisk-users] MixMonitor stops audio in SIP to SIP call

2009-12-23 Thread Lee, John (Sydney)
Has anyone experienced this problem before? I am running Asterisk 1.4.21.2 If I run: MixMonitor(..) Dial(SIP/...) Both parties cannot hear each other. As soon as I comment out MixMonitor, the audio can be heard. I saw this issue on https://issues.asterisk.org/view.php?id=16256 It seems to

Re: [asterisk-users] How to do a 3 party Warm Transfer in Asteriks 1.4

2009-10-11 Thread Lee, John (Sydney)
I don't think this can be done. In your scenario, B is effectively the host and if B drops the line, both A and C will be dropped off as well. From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of

Re: [asterisk-users] TE121P Blue Alarm/Recovering

2009-09-28 Thread Lee, John (Sydney)
1) I have not seen a blue light (usually red/yellow) before on a Digium card and so don't really know what it means. 2) Try to see if you can see any messages coming up from the Asterisk box itself (not thru putty or other remote console). You should see a steady stream of error messages

Re: [asterisk-users] TE121P Blue Alarm/Recovering

2009-09-28 Thread Lee, John (Sydney)
the CRC4 and it worked straight away. Can you recommend a CRC type at all or would it be best to leave it as nothing? David of Brisbane. -Original Message- From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users- boun...@lists.digium.com] On Behalf Of Lee, John (Sydney

Re: [asterisk-users] International Numbering plan ?

2009-09-23 Thread Lee, John (Sydney)
I found that it was a bit incomplete for China. -Original Message- From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users- boun...@lists.digium.com] On Behalf Of Matt Riddell Sent: Wednesday, 23 September 2009 3:35 PM To: asterisk-users@lists.digium.com Subject: Re:

Re: [asterisk-users] Bringing people into a conference

2009-09-23 Thread Lee, John (Sydney)
BTW, I have been using the n-way conference feature from Polycom. By n-way, they mean only 4 parties (including the host) and the interface is quite neat because you can manage the conference from the display and you can mute, far-mute, hold and resume each parties. To use this Polycom nway

Re: [asterisk-users] International Numbering plan ?

2009-09-22 Thread Lee, John (Sydney)
The URL is a good start but for some large countries which I have worked for, the list misses some important information like inter-city, inter-state, inter-city mobile and local mobile and IDD. To me, nothing can replace local intelligence. -Original Message- From:

[asterisk-users] Newbie: How to detect an * in Read()?

2009-09-21 Thread Lee, John (Sydney)
A user embedded an * in a Read command and it causes my AEL script to fail. Does anyone know how I could code to detect it? Thanks. ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2009 - October 13 - 15 Phoenix,

Re: [asterisk-users] Asterisk CLI commands not running !!!!!

2009-09-08 Thread Lee, John (Sydney)
I have a cron job that restarts Asterisk every night. This is supposed to be an old Asterisk best practice for 1.2.* but I think it does not harm. From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of

Re: [asterisk-users] Digium hardware support ?

2009-09-06 Thread Lee, John (Sydney)
does Digium provide a service support for a compatibility question about their PRI hardware ? Before you open a call with them, you will have to register your Digium card by entering the serial number. The serial number is printed on a sticker which is attached to the card. There is no way

Re: [asterisk-users] Prevent Agent Login from a second extension

2009-09-02 Thread Lee, John (Sydney)
I think you have to write your own agent login and logout so that you will not have this problem. From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Shanavaz E A Sent: Wednesday, 2 September 2009

Re: [asterisk-users] Inquiry:Problem with Call Parking

2009-08-31 Thread Lee, John (Sydney)
Just a quick guess - is it because you did not program your Polycom digit plan properly in sip.cfg? From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of hadi motamedi Sent: Tuesday, 1 September 2009

Re: [asterisk-users] Inquiry:Problem with Call Parking

2009-08-31 Thread Lee, John (Sydney)
Please find attached my Asterisk sip.conf . Can you please let me know what modifications are needed ? Yes, I am referring to the Polycom sip.cfg and not the sip.cfg in Asterisk. Somethere down in sip.cfg, there is a line that looks like this: digitmap dialplan.digitmap=#700| ...

Re: [asterisk-users] BUG: soft lockup - CPU#1 stuck for 10s![swapper:0]

2009-08-25 Thread Lee, John (Sydney)
I'd contact Digium - they're really good with providing support - just add the following line and dial it: Thanks Matt for your suggestion. We despatched a new TE412P card to replace the existing card but the same problem occurred. So, I think it is not the Digium card problem. At the same

Re: [asterisk-users] ACD, call barge, recording

2009-08-25 Thread Lee, John (Sydney)
 1) Can ACD (Automatic Call Distribution) service work with asterisk, and how to set up ACD in asterisk ? You can (and it is better to) write your own code in Asterisk.  2) How call barging can set up in asterisk ? There is a zap barge cmd - not sure if this is what you want.  3) How call

Re: [asterisk-users] Cannot play soundfile, doesnt find it or wrong format? Weird, worked yesterday! :-)

2009-08-20 Thread Lee, John (Sydney)
It also means that unless your target cchannel is in gsm format How can I check what format my channels are using? ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2009 - October 13 - 15 Phoenix, Arizona Register

Re: [asterisk-users] Cannot play soundfile, doesnt find it or wrong format? Weird, worked yesterday! :-)

2009-08-20 Thread Lee, John (Sydney)
Is this the one you are talking about? Do you mean that if I play MOH using any of the formats below, then there will be no CPUs wasted for translation purposes? *CLI core show codecs Disclaimer: this command is for informational purposes only. It does not indicate anything about your

[asterisk-users] Newbie: How to copy track from CD for MOH without getting Junk at beginning of frame ...

2009-08-19 Thread Lee, John (Sydney)
I was copying tracks from CD into mp3 files so that I could use it in Asterisk 1.4.21.2 MOH. (BTW, I have already secured proper license to play MOH to callers.) I used MS Media Player version 11 and rip it at 128kbps (smallest) but whenever I listen to MOH, I saw the following message on the

Re: [asterisk-users] Newbie: How to copy track from CD for MOH without getting Junk at beginning of frame ...

2009-08-19 Thread Lee, John (Sydney)
Yep, agreed. Convert the file to the native codec(s) in which it will be played. Alex, could you please elaborate on this? I am no audio guy. On Media player, I can rip it into mp3 or wav or windows media audio. Which one should I use? ___ --

[asterisk-users] Newbie: How to find the serial number of Digium card?

2009-08-16 Thread Lee, John (Sydney)
Does anyone know how to find the serial number of Digium card without opening the machine? I was trying to call for support at Digium and they asked me for the serial number. ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com --

Re: [asterisk-users] Newbie: How to find the serial number ofDigium card?

2009-08-16 Thread Lee, John (Sydney)
:45 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] Newbie: How to find the serial number ofDigium card? On Sunday 16 August 2009 19:59:50 Lee, John (Sydney) wrote: Does anyone know how to find the serial number of Digium card without opening

[asterisk-users] BUG: soft lockup - CPU#1 stuck for 10s! [swapper:0]

2009-08-15 Thread Lee, John (Sydney)
I have this DELL PE2950 running Asterisk 1.4.21.2 on RHEL 5 with no problems since Dec last year. We are using Digium TE412P to connect to an E1 ISDN line. Since Dec last year, we did not add or delete any software or hardware. We also did not do any yum update. The linux kernel is

[asterisk-users] BUG: soft lockup - CPU#1 stuck for 10s! [swapper:0]

2009-08-15 Thread Lee, John (Sydney)
I have this DELL PE2950 running Asterisk 1.4.21.2 on RHEL 5 with no problems since Dec last year. We are using Digium TE412P to connect to an E1 ISDN line. Since Dec last year, we did not add or delete any software or hardware. We also did not do any yum update. The linux kernel is

[asterisk-users] Simple Queue Problem

2009-06-12 Thread Lee, John (Sydney)
I am running Asterisk 1.4.21.2 For reception, I defined a simple queue with one SIP phone as the only member. When I receive an incoming call, I test QUEUE_WAITING_COUNT to see if it is 0. If it is 0, then I will playback a message to tell the caller to be patient and then do a

[asterisk-users] Queue() Ignore Hangup Request

2009-04-22 Thread Lee, John (Sydney)
I saw a few posts of this problem before I could not figure out the reason I am getting it. I am running RHEL 5, Asterisk 1.4.21.2, zaptel 1.4.11 and libpri 1.4.4 Basically, if I dial into a queue and hang up the phone, Asterisk did not detect the hangup request and Asterisk will only hang up

Re: [asterisk-users] Queue() Ignore Hangup Request

2009-04-22 Thread Lee, John (Sydney)
Solution: http://bugs.digium.com/view.php?id=12655nbn=10 -Original Message- From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users- boun...@lists.digium.com] On Behalf Of Lee, John (Sydney) Sent: Wednesday, 22 April 2009 3:56 PM To: Asterisk Users Mailing List - Non

Re: [asterisk-users] Asterisk routine maintenance activities

2009-04-21 Thread Lee, John (Sydney)
Daily Asterisk restart Daily log rotation Voicemail clean up for people leaving an organization. From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of James Mutuku Sent: Wednesday, 22 April 2009 3:15 PM

Re: [asterisk-users] Asterisk routine maintenance activities

2009-04-21 Thread Lee, John (Sydney)
Daily Asterisk restart Do you think its mandatory in production env? It could be a pre-1.6 advice but I still stick to it. I did it to all my production Asterisk servers. ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com

Re: [asterisk-users] AEL2: If-then-else not permitted in Switch-Case

2009-03-04 Thread Lee, John (Sydney)
Thanks guys. It was the If vs if that was causing the problem. This is probably due to my good coding practice of other languages in the past :-) -Original Message- From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users- boun...@lists.digium.com] On Behalf Of Watkins,

[asterisk-users] AEL2: If-then-else not permitted in Switch-Case

2009-03-03 Thread Lee, John (Sydney)
I just want to confirm but it seems that if-then-else is not permitted in case structure. It was not really documented but it seems to be the case. Can anyone confirm? switch(${DIALSTATUS}) { case NOANSWER: { // if-then-else not permitted

Re: [asterisk-users] Problems with Outbound Calls

2009-02-27 Thread Lee, John (Sydney)
Notice: Configuration file is /etc/zaptel.conf line 0: Unable to open master device '/dev/zap/ctl' We then Chmodded everything under /dev/zap/ , rebooted and almost fell off our chairs when it worked! By right, if the problem is due to this error, you should see a permission error message in

[asterisk-users] Call Fowarding and Polycom Phone

2009-02-14 Thread Lee, John (Sydney)
I did not really spend too much time on looking at call forwarding and wonder if someone could help me. It seems that for setting call forwarding on the Polycom phone itself, only forward all calls will work. The other call forward function like forward if no-answer for n rings or forward if

[asterisk-users] IDAP T1

2009-02-11 Thread Lee, John (Sydney)
What is IDAP-T1? How different is it from normal T1? Any chance I can get it to work with Digium 412P and Asterisk 1.4.* ? If yes, what would zaptel.cof look like? Any difference from normal T1 config? Thanks. ___ -- Bandwidth and Colocation

Re: [asterisk-users] meetme application

2009-02-09 Thread Lee, John (Sydney)
My working meetme.conf is like below. [general] [rooms] conf = 101,, conf = 102,, Your original email says your meetme.conf is: [rooms] conf = 101; If you don’t want to use passwords, I think it is better to use: [general] [rooms] conf = 101 Hope this helps!

Re: [asterisk-users] What do you use? .conf or AEL?

2009-02-09 Thread Lee, John (Sydney)
Of course you should be using AEL. -Original Message- From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users- boun...@lists.digium.com] On Behalf Of Alan Lord (News) Sent: Tuesday, 10 February 2009 6:24 PM To: asterisk-users@lists.digium.com Subject: [asterisk-users]

Re: [asterisk-users] Improving asterisk documentation - sources andwhat the community can do

2009-01-27 Thread Lee, John (Sydney)
www.voip-info.org [...] So, the easiest way that people could contribute to improving Asterisk documentation right now would appear to be by improving articles on www.voip-info.org... Absolutely. What I tend to do is the make contributions to a particular page whenever I encountered a

Re: [asterisk-users] No Ring on Analog Phone using Rhino ChannelBank in China

2009-01-22 Thread Lee, John (Sydney)
There's nothing special about analogue phones in China, they are fully interchangable with analogue phones elsewhere... Perhaps you have a configuration problem, or, hardware problem on the Rhino Channel Bank, perhaps the ports are wired the wrong way and the phones care, perhaps the

Re: [asterisk-users] No Ring on Analog Phone using RhinoChannelBank in China

2009-01-22 Thread Lee, John (Sydney)
I've not used Rhino kit, but, that sounds like a firmware bug that they have a workaround for... With any luck it's very infrequent and they'll be releasing a fix once they've worked out the cause... Sorry I can't help, might be best to ask Rhino about the details of the problem... The

[asterisk-users] No Ring on Analog Phone using Rhino Channel Bank in China

2009-01-21 Thread Lee, John (Sydney)
I am testing analog phone and fax machine plugged into Rhino Channel Bank which is connected to TE412P card. This site is in China. I am running RHEL 5, Asterisk 1.4.21.2, Zaptel 1.4.11 and libpri 1.4.4 I ran into a problem which is analog phone can hear dial tone and can make outgoing calls.

Re: [asterisk-users] Agents, Queues and logon/logoff

2009-01-05 Thread Lee, John (Sydney)
As the subject says, I need to implement on my call center the Agent functionality, son the agents could logon and logoff to the queue How can I do this configuration? Or where can I read some info about it Here is a few links I used when I developed mine.

[asterisk-users] Newbie Polycom: Cannot conference with 10 digit 3rd party

2008-12-29 Thread Lee, John (Sydney)
Calling all Polycom gurus: I am using Polycom IP601 phones with Asterisk 1.4.21.2 In all Polycom phones, I set the following in sip.cfg. dialplan dialplan.impossibleMatchHandling=2 /dialplan (I leave the digitmap unchanged because I thought setting impossibleMatchHandling will ignore the

Re: [asterisk-users] music on hold

2008-11-10 Thread Lee, John (Sydney)
The reason is your audio file is too high quality. Asterisk can only play back audio file of 4000Hz. From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of ?? Sent: Tuesday, 11 November 2008 5:35 PM To: asterisk-users Subject: [asterisk-users] music

Re: [asterisk-users] Asterisk/Machine Hang after calling in/out ISDN

2008-11-02 Thread Lee, John (Sydney)
I am testing Asterisk 1.4.22, zaptel 1.4.10.1 and libpri 1.4.4 on RHEL5 on DELL PE2950 and using ISDN-10. What device? I am using TE412P. No message on the console of the machine? Yes, nothing at all. The machine just froze and had to be rebooted. This probably means one of two

[asterisk-users] Asterisk/Machine Hang after calling in/out ISDN

2008-10-31 Thread Lee, John (Sydney)
I am testing Asterisk 1.4.22, zaptel 1.4.10.1 and libpri 1.4.4 on RHEL5 on DELL PE2950 and using ISDN-10. I thought about cutting over to production tonight when I noticed a serious problem. SIP calls are fine but if I dialed to outside (Dial(Zap/g1)) a few times or someone called in a few times,

Re: [asterisk-users] realtime queue_log to mySQL backport to 1.4

2008-10-17 Thread Lee, John (Sydney)
I did not know what I did but I bumped into something in the log that says: [Oct 16 ...] ERROR[24536] res_config_mysql.c: MySQL RealTime: Ping failed (2006). Trying an explicit reconnect. [Oct 16 ...] DEBUG[24536] res_config_mysql.c: MySQL RealTime: Server Error (2006): MySQL server has gone

Re: [asterisk-users] realtime queue_log to mySQL backport to 1.4

2008-10-16 Thread Lee, John (Sydney)
Also i would suggest enabling full log, as it's one place you can see everything. Then use grep to search for realtime messages. Your logger.conf should already have commented line: full = notice,warning,error,debug,verbose Yes, I did that. # tail -fn0 /var/log/asterisk/full | grep -F

Re: [asterisk-users] realtime queue_log to mySQL backport to 1.4

2008-10-15 Thread Lee, John (Sydney)
Hi Atis, queue_log = mysql,asteriskcdrdb,queue_log that is engine,database,table If it's wrong, you should see some warnings when asterisk is starting up. Thanks for the suggestion. I did not put in queue_log for table and it has just taken the default which is queue_log. In the console

Re: [asterisk-users] realtime queue_log to mySQL backport to 1.4

2008-10-14 Thread Lee, John (Sydney)
You might want to double check the socket path. Some distributions use /var/run/mysqld/mysqld.sock as the socket file. Thanks for the suggestion Tilghman. I am using Redhat and the socket file is indeed /var/run/mysql/mysqld.sock. Actually, if you specify the wrong socket file, you will see

[asterisk-users] realtime queue_log to mySQL backport to 1.4

2008-10-13 Thread Lee, John (Sydney)
http://ftp.iq-labs.net/queue_log- 1.4/asterisk_queue_log_realtime_1.4.19.patch This uses standardized realtime/mysql library from asterisk addons. For it to support SQL inserts in 1.4, you would also need to apply both patches from (1 for asterisk, another for asterisk-addons)

Re: [asterisk-users] realtime queue_log to mySQL backport to 1.4

2008-10-13 Thread Lee, John (Sydney)
To: Lee, John (Sydney) Cc: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] realtime queue_log to mySQL backport to 1.4 Hi John, On Mon, Oct 13, 2008 at 9:51 AM, Lee, John (Sydney) [EMAIL PROTECTED] wrote: http://ftp.iq-labs.net/queue_log- 1.4

Re: [asterisk-users] realtime queue_log to mySQL backport to 1.4

2008-10-13 Thread Lee, John (Sydney)
(NULL), callid, queuename, agent, event); [...] + } } -Original Message- From: Atis Lezdins [mailto:[EMAIL PROTECTED] Sent: Monday, 13 October 2008 8:02 PM To: Lee, John (Sydney) Cc: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk

[asterisk-users] Compile logger-mysql.c with UNDEFINED REF to `mysql_error'

2008-10-10 Thread Lee, John (Sydney)
Sorry to post a C compile error on this mailing list but this is Asterisk related. Basically, I was following http://www.plack.net/index.php/2007/01/07/asterisk_modification_for_queu e_logging to patch logger.c and Makefile in Asterisk 1.4.* in order to write queue_log to mySQL database. When I

Re: [asterisk-users] Compile logger-mysql.c with UNDEFINED REF to`mysql_error'

2008-10-10 Thread Lee, John (Sydney)
This looks really old and weird. I could suggest using realtime queue_log backport from 1.6 which i'm currently using. That's good info, Atis. I will definitely give it a go. winmail.dat___ -- Bandwidth and Colocation Provided by

Re: [asterisk-users] can't find mysqlclient : asterisk-addons-1.6.0

2008-10-07 Thread Lee, John (Sydney)
Yes, unfortunately, VOIP wiki did not mention about installing mysql-client which it should have been. Without mysql-client, you cannot change passwords, grants, etc. -Original Message- From: [EMAIL PROTECTED] [mailto:asterisk-users- [EMAIL PROTECTED] On Behalf Of Stefan Schmidt Sent:

Re: [asterisk-users] Newbie AEL2: Syntax for Hint

2008-09-11 Thread Lee, John (Sydney)
On Wed, 2008-09-10 at 18:10 +1000, Lee, John (Sydney) wrote: I am struggling to find out how to code hint in AEL2. I did hint(Custom:light1) and it keeps complaining about the : (colon). It works fine for SIP device like hint(SIP/439). Anyone who has tried it before? Yes, a while

Re: [asterisk-users] Newbie AEL2: Syntax for Hint

2008-09-11 Thread Lee, John (Sydney)
context BLF { hint(Sip/1000) 1000 = NoOp(); }; Works for me Thanks Eric. I did not experience any problem in hint with SIP. The problem is if you use it with Custom. winmail.dat___ -- Bandwidth and Colocation Provided by

[asterisk-users] Newbie AEL2: Syntax for Hint

2008-09-10 Thread Lee, John (Sydney)
I am struggling to find out how to code hint in AEL2. I did hint(Custom:light1) and it keeps complaining about the : (colon). It works fine for SIP device like hint(SIP/439). Anyone who has tried it before? ___ -- Bandwidth and Colocation Provided by

Re: [asterisk-users] Newbie AEL2: Syntax for Hint

2008-09-10 Thread Lee, John (Sydney)
: Thursday, 11 September 2008 2:13 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] Newbie AEL2: Syntax for Hint On Wed, 2008-09-10 at 18:10 +1000, Lee, John (Sydney) wrote: I am struggling to find out how to code hint in AEL2. I did hint(Custom:light1

Re: [asterisk-users] extensions.conf programming?

2008-09-04 Thread Lee, John (Sydney)
A cheaper alternative would be the voip wiki. http://www.voip-info.org/tiki- index.php?page=Asterisk%20config%20extensions.conf Unfortunately, as advised by other asterisk users, http://www.voip-info.org is sometimes really not that up-to-date. However, that does not mean that we should give

Re: [asterisk-users] Polycom BLF - multiple buddies

2008-09-04 Thread Lee, John (Sydney)
I believe that this is what I need to enable more than one buddy icon? Can you please point me in the right direction. Only the polycom screen, I can only see 1 buddy icon despite having 2 speed dial entries. I have been able to successfully turned on presence (which is the term used

Re: [asterisk-users] Polycom BLF - multiple buddies

2008-09-04 Thread Lee, John (Sydney)
It's not perfect, because it doesn't display DND or queue login/pause status, but it's better than nothing. James, on a different note, is it true that at this stage, we can never get any queue login status/light on Polycom phone? I posted a query a few days ago but I have got 0 reply. Any

Re: [asterisk-users] Polycom BLF - multiple buddies

2008-09-04 Thread Lee, John (Sydney)
Sorry, needed to add one more note. To clarify, my agent phones have a speed dial assigned for their login, and another to pause/unpause. I could then use DEVSTATE to enable or disable the light next to their speed dial button based on their status. I can't use it to update anything on the

[asterisk-users] Newbie Polycom: ACD AgentLogin display on phone

2008-09-03 Thread Lee, John (Sydney)
I have been coding my own IVR for ACD (aka queue) using Polycom phones using AEL2. In particular, I have coded my own AgentCallbackLogin because a) cmd AgentCallbackLogin() is buggy and will not be supported by dev anymore b) I can put in features like hotdesking and additional validation like

Re: [asterisk-users] AgentCallbackLogin AddQueueMember

2008-09-03 Thread Lee, John (Sydney)
Just out of curiosity, where do you get this AddQueueMember syntax from? Here: http://www.digium.com/elqNow/elqRedir.htm?ref=http://downloads.oreilly.c om /books/9780596510480.pdf page: 367 Oh so the VOIP Wiki is out of date! Now, where should we go to for reliable Asterisk info then?

Re: [asterisk-users] AgentCallbackLogin AddQueueMember

2008-09-02 Thread Lee, John (Sydney)
I need login Agent(Member) in asterisk. use this option: for example: AddQueueMember(queuetest,SIP/ekiga,10,,Agent/13) Just out of curiosity, where do you get this AddQueueMember syntax from? http://www.voip-info.org/wiki/view/Asterisk+cmd+AddQueueMember Description:

Re: [asterisk-users] music on hold is not working

2008-08-30 Thread Lee, John (Sydney)
I have made class for MOH uploaded a mp3 file to the folder. Now I am using this class for music on hold during dialing. Now when call has been established, I put the other end on hold. So from that end I should listen uploaded file. But I am not getting audio. From memory, you need to

Re: [asterisk-users] Console softphone

2008-08-28 Thread Lee, John (Sydney)
Hello all! Is there a way to (mis)use asterisk itself as a softphone? Can I make a call from within the CLI? Can asterisk from itself produce a ringtone? I Or can bind a system-command to incoming calls? Any help is sincerely appreciated! You can install a browser softphone on the same

Re: [asterisk-users] Console softphone

2008-08-28 Thread Lee, John (Sydney)
Better still - is it possible to SSH (or some sort of connection method) from a remote PC to the Asterisk server and make a call using CLI? Sure, you can use the CLI 'console dial' command. Do you mean that I will be able to hear the call from my PC if I do 'console dial' on the remote

Re: [asterisk-users] Newbie: Queue and CDR Reporter and Analyser

2008-08-27 Thread Lee, John (Sydney)
Doesn't Queuemetrics run on a license basis? Anything else that's probably open source and free? Does anyone have any comments/experience about using asteriskguru queue statistics? http://www.asteriskguru.com/tutorials/installation_guide.html ___

Re: [asterisk-users] remove queue call

2008-08-27 Thread Lee, John (Sydney)
2700 has 1 calls (max unlimited) in 'rrmemory' strategy (35s holdtime), W:0, C:134, A:48, SL:88.8% within 120s Members: Local/[EMAIL PROTECTED] (dynamic) (Not in use) has taken no calls yet Local/[EMAIL PROTECTED] (dynamic) (Not in use) has taken no calls yet

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