Re: [asterisk-users] REFER and dialplan broken (as documented inchan_sip.c on line 11951)

2011-02-23 Thread Danny Nicholas
_ From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of vip killa Sent: Wednesday, February 23, 2011 10:11 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: [asterisk-users] REFER and dialplan broken (as

Re: [asterisk-users] REFER and dialplan broken (as documented inchan_sip.c on line 11951)

2011-02-23 Thread vip killa
I did not see this issue anywhere on issues.asterisk.org Can you give me a reference number to the issue? Also, it is a problem with all releases of asterisk. On Wed, Feb 23, 2011 at 11:28 AM, Danny Nicholas da...@debsinc.com wrote: -- *From:*

Re: [asterisk-users] REFER and dialplan broken (as documented inchan_sip.c on line 11951)

2011-02-23 Thread Danny Nicholas
Mea Culpa - I see this in my 1.4.37 source as well (line 8401 in this release chan_sip.c). Hopefully someone like Tilghman will address this; a simple hack would be to create a C daemon that did a core show channels and transmit to appropriate results back for referral. _ From:

Re: [asterisk-users] REFER and dialplan broken (as documented inchan_sip.c on line 11951)

2011-02-23 Thread Danny Nicholas
Have you read this thread? http://forums.digium.com/viewtopic.php?t=74418 _ From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of vip killa Sent: Wednesday, February 23, 2011 10:36 AM To: Asterisk Users Mailing List -

Re: [asterisk-users] REFER and dialplan broken (as documented inchan_sip.c on line 11951)

2011-02-23 Thread vip killa
Interesting but the issue I'm having relates to Inbound and Outbound REFERs since I'm using Polycom's Transfer softkey (which allows for both Inbound and Outbound Transfers). I know this is not an issue when using Asterisk's built-in transfer (only allows Inbound transfers). On Wed, Feb 23, 2011

Re: [asterisk-users] REFER and dialplan broken (as documented inchan_sip.c on line 11951)

2011-02-23 Thread Danny Nicholas
I use Polycom 501's and use the Transfer Key to send inbound calls to other extensions. Can you give me an A-B-C example of how this problem manifests itself? _ From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of vip killa Sent:

Re: [asterisk-users] REFER and dialplan broken (as documented inchan_sip.c on line 11951)

2011-02-23 Thread vip killa
Sure, it really manifests itself whenever using AGI for call flow, but this is how it affects us... incoming call - queue - agent007 - xfer - pussygalore now the AGI/dialplan thinks agent007 is on phone with pussygalore until that xfered call terminates so if another call comes into queue while

Re: [asterisk-users] REFER and dialplan broken (as documented inchan_sip.c on line 11951)

2011-02-23 Thread Danny Nicholas
Do you use the Queue command natively or from the AGI? In the example you gave, if you did a core show channels, I assume that Agent007 would be idle, but ineligible for Queue activity. _ From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com]

Re: [asterisk-users] REFER and dialplan broken (as documented inchan_sip.c on line 11951)

2011-02-23 Thread vip killa
I'm sorry i don't know what you mean by natively. I'm almost certain the queue is handled via AGI and not using asterisk's queue. On Wed, Feb 23, 2011 at 12:52 PM, Danny Nicholas da...@debsinc.com wrote: Do you use the Queue command “natively” or from the AGI? In the example you gave, if you

Re: [asterisk-users] REFER and dialplan broken (as documented inchan_sip.c on line 11951)

2011-02-23 Thread Danny Nicholas
My bad - natively means using the Queue command from the dialplan. Since the powers that be are aware of this problem, I suppose it will get fixed when somebody either has some spare time or a sufficient bounty is offered. _ From: asterisk-users-boun...@lists.digium.com

Re: [asterisk-users] REFER and dialplan broken (as documented inchan_sip.c on line 11951)

2011-02-23 Thread vip killa
Yes, they want money, they've told me that several times...it's unfortunate that asterisk's dev community is not in it to make a good product but a profit On Wed, Feb 23, 2011 at 1:01 PM, Danny Nicholas da...@debsinc.com wrote: My bad – “natively” means using the Queue command from the

Re: [asterisk-users] REFER and dialplan broken (as documented inchan_sip.c on line 11951)

2011-02-23 Thread Steve Edwards
Un-top-posting... On Wed, Feb 23, 2011 at 1:01 PM, Danny Nicholas da...@debsinc.com wrote: My bad – “natively” means using the Queue command from the dialplan.  Since the “powers that be” are aware of this problem,  I suppose it will get fixed when somebody either has some spare time or a

Re: [asterisk-users] REFER and dialplan broken (as documented inchan_sip.c on line 11951)

2011-02-23 Thread Watkins, Bradley
Implying that the Asterisk developers (which is itself a fairly nebulous statement since those who contribute to Asterisk are many and come from different companies/countries/etc.) are not in it to make a good product but to make a profit is not only highly insulting but a complete

Re: [asterisk-users] REFER and dialplan broken (as documented inchan_sip.c on line 11951)

2011-02-23 Thread vip killa
It's simple, if a product is broken shouldn't it be fixed? In this case the answer is for a price which is absurd because it is an open source product. If there was a decent community of developers surrounding this open source project, it would be fixed simply because it's broken, no questions

Re: [asterisk-users] REFER and dialplan broken (as documented inchan_sip.c on line 11951)

2011-02-23 Thread Danny Nicholas
snip Asterisk is (IMO) a very good product. It is NOT a perfect product, but I'm sure that most if not all of the Commercial PBX products available are not either. You get what you pay for; In this case, you pay in time instead of actual cash (unless you use the commercial flavor of Asterisk).

Re: [asterisk-users] REFER and dialplan broken (as documented inchan_sip.c on line 11951)

2011-02-23 Thread vip killa
Actually from what I understand Asterisk is the only product that has this REFER problem. I know for a fact FreeSWITCH (open-source) handles REFERs fine. On Wed, Feb 23, 2011 at 1:28 PM, Danny Nicholas da...@debsinc.com wrote: snip Asterisk is (IMO) a very good product. It is NOT a perfect

Re: [asterisk-users] REFER and dialplan broken (as documented inchan_sip.c on line 11951)

2011-02-23 Thread Watkins, Bradley
You are still focusing on ONE of the choices given when that isn't your only option. It is simply untrue to say that the answer to it's broken was pay us. You were (now on multiple occasions) told how it would come to pass that a resolution will come about. You choose to ignore precisely

Re: [asterisk-users] REFER and dialplan broken (as documented inchan_sip.c on line 11951)

2011-02-23 Thread vip killa
I recognize all the options given yet as I explained before they are not viable. I do not have the resources to pay someone, I do not have the expertise to fix this issue because according to an asterisk developer any fix in that area would be deeply architectural in nature... what other options

Re: [asterisk-users] REFER and dialplan broken (as documented inchan_sip.c on line 11951)

2011-02-23 Thread Warren Selby
Sorry for the top post - this is from my phone. Sounds like the issue may actually be with the AGI that is handling your ACD queue. I've used the built-in Queue() command to handle situations like you describe without running into the issues you detailed. And that's with Polycom phones, too.

Re: [asterisk-users] REFER and dialplan broken (as documented inchan_sip.c on line 11951)

2011-02-23 Thread Jason Parker
On 02/23/2011 12:43 PM, vip killa wrote: I recognize all the options given yet as I explained before they are not viable. I do not have the resources to pay someone, I do not have the expertise to fix this issue because according to an asterisk developer any fix in that area would be deeply

Re: [asterisk-users] REFER and dialplan broken (as documented inchan_sip.c on line 11951)

2011-02-23 Thread Danny Nicholas
_ From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of vip killa Sent: Wednesday, February 23, 2011 12:44 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] REFER and dialplan broken (as

Re: [asterisk-users] REFER and dialplan broken (as documented inchan_sip.c on line 11951)

2011-02-23 Thread Richard Kenner
I recognize all the options given yet as I explained before they are not viable. I do not have the resources to pay someone, I do not have the expertise to fix this issue because according to an asterisk developer any fix in that area would be deeply architectural in nature... what other

Re: [asterisk-users] REFER and dialplan broken (as documented inchan_sip.c on line 11951)

2011-02-23 Thread Jeff LaCoursiere
On Wed, 23 Feb 2011, Danny Nicholas wrote: From: asterisk-users-boun...@lists.digium.com

Re: [asterisk-users] REFER and dialplan broken (as documented inchan_sip.c on line 11951)

2011-02-23 Thread vip killa
I've exhausted every option without paying someone to fix this, so asterisk might as well be commercial software. On Wed, Feb 23, 2011 at 2:21 PM, Richard Kenner ken...@gnat.com wrote: I recognize all the options given yet as I explained before they are not viable. I do not have the

Re: [asterisk-users] REFER and dialplan broken (as documented inchan_sip.c on line 11951)

2011-02-23 Thread Steve Edwards
On Wed, 23 Feb 2011, vip killa wrote: I've exhausted every option without paying someone to fix this, so asterisk might as well be commercial software. You 'effing' kill me :) You have to be a troll. You can't be this stupid. -- Thanks in advance,

Re: [asterisk-users] REFER and dialplan broken (as documented inchan_sip.c on line 11951)

2011-02-23 Thread Warren Selby
On Wed, Feb 23, 2011 at 3:43 PM, vip killa vipki...@gmail.com wrote: I've exhausted every option without paying someone to fix this, so asterisk might as well be commercial software. If you're really interested in trying to resolve your issue, as opposed to just complaining about it, perhaps