Re: [Asterisk-Users] Asterisk URL and Callcenter Apps

2005-03-03 Thread lenz
XC-AST does that too, no matter what the phone used is. It lets you see a lot more of calls being handled and produces nice reports. See http://demo.xcept.it/xc-ast Bye l. In data Wed, 2 Mar 2005 17:18:24 -0500, mattf [EMAIL PROTECTED] ha scritto: We use astGUIclient suite, it has this

RE: [Asterisk-Users] Asterisk URL and Callcenter Apps

2005-03-03 Thread Anton Krall
source or commercial? -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of lenz Sent: Jueves, 03 de Marzo de 2005 10:43 a.m. To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [Asterisk-Users] Asterisk URL and Callcenter Apps XC-AST does

Re: [Asterisk-Users] Asterisk URL and Callcenter Apps

2005-03-03 Thread lenz
] On Behalf Of lenz Sent: Jueves, 03 de Marzo de 2005 10:43 a.m. To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [Asterisk-Users] Asterisk URL and Callcenter Apps XC-AST does that too, no matter what the phone used is. It lets you see a lot more of calls being handled and produces

RE: [Asterisk-Users] Asterisk URL and Callcenter Apps

2005-03-03 Thread Anton Krall
: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of lenz Sent: Jueves, 03 de Marzo de 2005 10:43 a.m. To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [Asterisk-Users] Asterisk URL and Callcenter Apps XC-AST does that too, no matter what the phone used is. It lets you

Re: [Asterisk-Users] Asterisk URL and Callcenter Apps

2005-03-02 Thread Rod Bacon
I have not seen this myself, but I assume it's doen with the sendurl and sendtext dialplan commands. The PC would need a SIP client installed that could accept text/url data, then the diaplan (or AGI script, most likely) could perform the necessary lookup, send the data to the correct PC

RE: [Asterisk-Users] Asterisk URL and Callcenter Apps

2005-03-02 Thread Wiley Siler
This kind of application as offered by a billion people who offer VoIP so you should be able to find more general info on how it is done. Google this: site:lists.digium.com Asterisk screen pops W -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Anton

RE: [Asterisk-Users] Asterisk URL and Callcenter Apps

2005-03-02 Thread mattf
We use astGUIclient suite, it has this functionality. Hard or soft phones SIP, IAX or Zap http://astguiclient.sf.net MATT--- -Original Message- From: Anton Krall [mailto:[EMAIL PROTECTED] Sent: Wednesday, March 02, 2005 4:40 PM To: 'Asterisk Users Mailing List - Non-Commercial

Re: [Asterisk-Users] Asterisk URL and Callcenter Apps

2005-03-02 Thread Julian J. M.
It can be done with FOP (flash operator panel), which you can download from www.asternic.com. Also, FOP is included in AMP (Asterisk management portal) http://amp.coalescentsystems.ca/ Julian J. M. On Wed, 2 Mar 2005 15:39:32 -0600, Anton Krall [EMAIL PROTECTED] wrote: How do those callcenter

RE: [Asterisk-Users] Asterisk URL and Callcenter Apps

2005-03-02 Thread Anton Krall
Exactly my thoughts. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Rod Bacon Sent: MiƩrcoles, 02 de Marzo de 2005 04:10 p.m. To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [Asterisk-Users] Asterisk URL and Callcenter Apps I