Re: [asterisk-users] Asterisk 13 queue and DND phones

2017-05-17 Thread Mike
This makes sense, thank you, although this is applicable to Polycom phones only (I was hoping for a more universal solution, as current phones are not an indicator of phones we may get in the future) Mike From: asterisk-users-boun...@lists.digium.com

[asterisk-users] Asterisk 13 queue and DND phones

2017-05-17 Thread Mike
Hi, I've noticed that when I set a phone on DND (phone-side DND, meaning it rejects calls with a busy status, SIP 486 response code I believe) the queue keeps on trying the phone over and over again. This creates issues in terms of CDR entries - in a scenario where there is only one phone

Re: [asterisk-users] Asterisk 13 queue and DND phones

2017-05-17 Thread Héctor Royo
Hi. I will try to give you an idea: You can remap de 'Do not disturb' key to do some actions. (Best examples I've found so far: http://community.polycom.com/t5/VoIP/FAQ-Using-Enhanced-Feature-Keys-EFK-macros-to-change-key/td-p/5705 ) I once tried to remap de DND on a Polycom IP 550 to something