[Bes-admins] Enterprise Activation Issue

Hi Everyone, I have a user who has 15 devices that are getting stuck at 98% during the enterprise activation process. The time zone service book never completes. Does anyone have any ideas on this? Thanks Doreen Moller Lead Analyst, Infrastructure - Mobility Schering-Plough Corp 908-473-3627

Re: [Bes-admins] Enterprise Activation Issue

What type of devices are they? Thank You, Jacob Shields Partner Technology Director http://www.buzzworthyconsulting.net jacob.shie...@buzzworthyconsulting.net Cell: 906.282.2248 Fax: 313.748.1205 Sent via my BlackBerry Wireless handset

Re: [Bes-admins] Enterprise Activation Issue

oh ok I will have the user try that. thanks. Not sure what kind of devices. thanks! From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Chris Thomas Sent: Thursday, July 16, 2009 10:35 AM To: A list for BES Admin's to

Re: [Bes-admins] Enterprise Activation Issue

We are an Exchange environment. I wonder if the same issue affect Exchange too. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Rich Fleming Sent: Thursday, July 16, 2009 10:34 AM To: A list for BES Admin's to

Re: [Bes-admins] Enterprise Activation Issue

Same. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Thursday, July 16, 2009 10:40 AM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Enterprise Activation Issue We are an Exchange environment.

Re: [Bes-admins] Enterprise Activation Issue

oh ok, thanks so much From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Rich Fleming Sent: Thursday, July 16, 2009 10:39 AM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Enterprise

[Bes-admins] Facebook Application

I am having an issue with the Facebook Application on our BB's on the BES server. Seems the options are greyed out and it seems to be a BES issue, we are on BES 5.0, is there an option we need to shut off to allow full access to the facebook app? Keith Badler Chief Information Officer

Re: [Bes-admins] Facebook Application

I know this issue.. and the fix from RIM does not work You need to hide the EA window. Open the service books and delete and undelete the Service book Desktop SYNC The EA will restart and finish soon. I know it will work Best, Guido Keith Badler schrieb: I am having an issue with the

Re: [Bes-admins] Enterprise Activation Issue

I know this issue.. and the fix from RIM does not work You need to hide the EA window. Open the service books and delete and undelete the Service book Desktop SYNC The EA will restart and finish soon. I know it will work Best, Guido Moller, Doreen schrieb: oh ok, thanks so much

Re: [Bes-admins] Facebook Application

sorry, wrong mail ;) Guido Strucksberg schrieb: I know this issue.. and the fix from RIM does not work You need to hide the EA window. Open the service books and delete and undelete the Service book Desktop SYNC The EA will restart and finish soon. I know it will work Best, Guido Keith

Re: [Bes-admins] SQL Database

I agree with Rich Don. You've outgrown MSDE long ago. You'd want to have the SQL database/server in the same data center. If it's in a remote data center, then you would ideally want to have a redundant network path to get to it. In case of an outage, the BES can operate ok without being

Re: [Bes-admins] SQL Database

Thank you so much for the detailed response. I am going to get our DBA's involved and get cracking on this upgrade. Its hard to get things to happen fast in my company so this has been a bit procrastinated. But we crashed last week so now there is no time to play.