. oktober 2009 01:39
To: cisco-nsp@puck.nether.net
Subject: Re: [c-nsp] Smartnet pricing?
If you consider support contracts as insurance then it sounds crazy to pay
for the years you were not insured. An example is fire insurance: If you
buy fire insurance 10 years after a home is built, State Farm
e ninja wrote:
Nick,
*
inline...*
On Tue, Sep 29, 2009 at 1:01 PM, Nick Hilliard n...@inex.ie wrote:
On 29/09/2009 19:20, e ninja wrote:
No it is not right.
1. Anybody that has paid for software, should *never* have to pay for
bug
fixes. See
If you consider support contracts as insurance then it sounds crazy to pay
for the years you were not insured. An example is fire insurance: If you
buy fire insurance 10 years after a home is built, State Farm isn't going to
charge you for the first 10 years. A quick inspection to verify that
Nick,
*
inline...*
On Tue, Sep 29, 2009 at 1:01 PM, Nick Hilliard n...@inex.ie wrote:
On 29/09/2009 19:20, e ninja wrote:
No it is not right.
1. Anybody that has paid for software, should *never* have to pay for
bug
fixes. See http://resources.multiven.com/dossier-3
That is an
Garry wrote:
Richey wrote:
is buggy for whatever it is they are trying to do. They contacted their
rep and the rep said Cisco wants them to pay for the last 5 years of
smartnet plus however many going forward in order to get the image. They
were quoted over $25k just to upgrade an image.
Re Steven,
ssa...@pantheranet.com (Steven Saner) wrote:
for the time in between, why not go software-only SMARTnet? It even
contains config/TAC support (if ever required), full access to the
download area, and it's something like half of the regular SNT ... plus,
there's no logical reason to
On Tue, Sep 29, 2009 at 12:56:26AM -0500, Steven Saner wrote:
Is this really available? I was asking a SmartNet rep about this once and
was led to believe this isn't an option. Maybe it wasn't then and is now?
Maybe they were pulling my leg?
It does exist, CON-SW-..., but not listed in the
Steven Saner wrote:
Is this really available? I was asking a SmartNet rep about this once
and was led to believe this isn't an option. Maybe it wasn't then and is
now? Maybe they were pulling my leg?
'SASU' - Software Application Support plus Upgrades
But last time I priced it up I got the
Steven Saner wrote:
Is this really available? I was asking a SmartNet rep about this once
and was led to believe this isn't an option. Maybe it wasn't then and is
now? Maybe they were pulling my leg?
Sure. For a 7206VXR the part number is SP-SW-7206VXRN. However I don't
generally recommend
Hi,
On Tue, Sep 29, 2009 at 09:29:54AM -0500, Justin Shore wrote:
Sure. For a 7206VXR the part number is SP-SW-7206VXRN. However I don't
generally recommend people buy it. The software-only version doesn't
come with any sort of hardware replacement. For a wee bit more you can
get the
Richey,
No it is not right.
1. Anybody that has paid for software, should *never* have to pay for bug
fixes. See http://resources.multiven.com/dossier-3
2. Forcing people to pay for a service they haven't used is
extortionhttp://en.wikipedia.org/wiki/Extortion- a criminal act -
seek
Gert Doering wrote:
How do people get these part numbers? For our smartnet contracts, getting
the right numbers for various 6500+sup720 combinations seems to be nearly
impossible.
Gert,
Two ways that I can think of. The first is from the Global Price List
on cisco.com:
On 29/09/2009 19:20, e ninja wrote:
No it is not right.
1. Anybody that has paid for software, should *never* have to pay for bug
fixes. See http://resources.multiven.com/dossier-3
That is an interesting wish-list. Have you considered what it would do to
the price of software if
One of my customers called me today to ask me if this sounds right. I don't
much about smartnet but I told him I knew where to ask about this.He
said they let their initial smartnet contract expire about 5 years ago
because they never used the support and management couldn't justify the
cost.
-boun...@puck.nether.net
[mailto:cisco-nsp-boun...@puck.nether.net] On Behalf Of Richey
Sent: Monday, September 28, 2009 4:55 PM
To: 'Cisco-NSP Mailing List'
Subject: [c-nsp] Smartnet pricing?
One of my customers called me today to ask me if this sounds right. I don't
much about smartnet but I told
'
Subject: [c-nsp] Smartnet pricing?
One of my customers called me today to ask me if this sounds right.
I don't
much about smartnet but I told him I knew where to ask about
this.He
said they let their initial smartnet contract expire about 5 years ago
because they never used the support
List' cisco-nsp@puck.nether.net
Sent: Monday, September 28, 2009 1:54 PM
Subject: [c-nsp] Smartnet pricing?
One of my customers called me today to ask me if this sounds right. I
don't
much about smartnet but I told him I knew where to ask about this.He
said they let their initial smartnet
Mailing List'
Subject: Re: [c-nsp] Smartnet pricing?
Look for a PSIRT issue against the image and get a 'free' upgrade?
- Jared
On Sep 28, 2009, at 5:01 PM, Matthew Huff wrote:
It's not unusual practice in the industry, but usually Cisco will
require a recertification fee instead
Richey wrote:
One of my customers called me today to ask me if this sounds right. I don't
much about smartnet but I told him I knew where to ask about this.He
said they let their initial smartnet contract expire about 5 years ago
because they never used the support and management couldn't
Why don't you tell them that they couldn't sell you at 1x price for the last
5 years, what makes them think you are going to pay 5x that price. It's
simple economics you obviously value the service at 1/5 the price ...
On Mon, Sep 28, 2009 at 3:31 PM, Seth Mattinen se...@rollernet.us wrote:
Richey wrote:
is buggy for whatever it is they are trying to do. They contacted their
rep and the rep said Cisco wants them to pay for the last 5 years of
smartnet plus however many going forward in order to get the image. They
were quoted over $25k just to upgrade an image. The part
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