Hi,
How do I go about reporting ZeroHour false positives?
For the past few days, one of my cliens has been trying to email a (legitimate)
ZIP file with a DLL that keeps getting blocked by CommTouch.
How do I submit these D/Q files to get this problem fixed?
Best Regards,
Andy
Hi,
Obviously, I know that I can download third party tools to “unrar” the file –
but I REALLY hate nothing more, but than cluttering up production systems with
unnecessary shareware/freeware.
Windows has built-in ZIP support (“compressed folders”). Is there any
justification to pick a
You can send us at supp...@declude.com the X-Declude-RefID: and we can report
it to Commtouch.
David Barker
VP Operations Declude
Your Email security is our business
978.499.2933 office
978.988.1311 fax
mailto:dbar...@declude.com dbar...@declude.com
From: supp...@declude.com
Thanks – done.
From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of David Barker
Sent: Friday, February 19, 2010 11:35 AM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] CommTouch False Positive
You can send us at supp...@declude.com the X-Declude-RefID: and
No justification other than I was working with RAR because it does not have the
size limitations of ZIP. Anyways it is now a .zip
David Barker
VP Operations Declude
Your Email security is our business
978.499.2933 office
978.988.1311 fax
mailto:dbar...@declude.com dbar...@declude.com
Thanks Dave, I appreciate that. I’ve zipped hundreds of megabytes – so I don’t
think this is going to be an issue.
Generally, live is hard enough – it’s nice if I don’t have to worry about
monitoring even more vendors/authors about vulnerabilities, security fixes,
version updates etc to a
In fairness I never download any sort of update directly to a production
system. I would download it to my workstation and run checks and then
transfer it to the system.But then again I am paranoid :D
On 2/19/2010 11:16 AM, Andy Schmidt wrote:
Thanks Dave, I appreciate that. I’ve
