Re: [Declude.JunkMail] Declude subscription valid but IS EXPIRED KEY in diags.txt

2013-01-30 Thread Steve Cirivello
I did hear from Declude yesterday afternoon and again this morning.  John 
reports our IS EXPIRED KEY problem is finally repaired (on the 9th day after 
the initial voice/email inquiries.)

He also wrote: David and Linda have both left our company and I will be your 
primary contact. We are experiencing overload on our virtual call machine for 
receiving calls and are in the process of correcting all calls forwarding.

You might email jprovost at the declude.com domain.  603 479 7640 was also 
contained in his message.  It's not clear if support@ is being monitored, or, 
David's and Linda's addresses.

David/Linda - thank you for many years of excellent customer service.

Steve

  - Original Message -
  From: Dean Lawrence
  To: Declude.JunkMail@declude.com
  Sent: Wednesday, January 30, 2013 9:52 AM
  Subject: Re: [Declude.JunkMail] Declude subscription valid but IS EXPIRED KEY 
in diags.txt


  Steve, were you able to get ahold of anyone at Declude? I need to reach them 
as well and am running into similar issues as you. The odd thing is, is that I 
Dave Barker a couple of weeks ago.



  On Mon, Jan 28, 2013 at 5:22 PM, Steve Cirivello scirive...@compuserve.com 
wrote:

Thank you Ben for your suggestions.  The CODE/key as shown in our account 
on declude.com is identical to the value that's been in our declude.cfg file 
for some time.  Our account page shows valid through Jan 2014, but, there's a 
red circle (not the usual greeen circle) in the upper left corner of the 
product/subscription status display box.

John (a new voice) fixed the subscription date last Wednesday morning.  
After the call, I bounced decludeproc, and, IS EXPIRED KEY is still in 
diags.txt.

Since that call with John last Wednesday morning, email messages to the 
usual addresses (including supp...@declude.com) are unanswered.  Phone calls to 
Declude are not answered (except the auto-attendant) -  1 for sales now rolls 
to a Skype authentication, and  2 for support rolls to voice mail.

I've bounced decludeproc several times a day since last Wednesday morning - 
no change.  Daily emails and voice messages remain unanswered.

This is very unusual.  Maybe it's just this customer?

Steve

  - Original Message -
  From: SM Admin
  To: Declude.JunkMail@declude.com
  Sent: Monday, January 28, 2013 10:29 AM
  Subject: Re: [Declude.JunkMail] Declude subscription valid but IS EXPIRED 
KEY in diags.txt


  Is it possible that they issued you a new key when you renewed?

  And what emails did you write to?

  Ben

  From: Steve Cirivello
  Sent: Monday, January 28, 2013 7:18 AM
  To: Declude.JunkMail@declude.com
  Subject: SPAM-LOW: [Declude.JunkMail] Declude subscription valid but IS 
EXPIRED KEY in diags.txt

  Hello,

  We've been a Declude customer for many years.  We renewed the annual 
subscription last Monday, and, on Tuesday, Declude (for IMail) stopped working 
with IS EXPIRED KEY in diags.txt

  We've been unable to reach anyone at Declude by phone or email since last 
Wednesday morning.  Has anyone contacted Declude recently and received a reply?

  Also, any suggestions for temporarily working around the IS EXPIRED KEY 
error.  Our customer/partner login on declude.com shows our subscription is 
valid until Jan 2014.  (We've considered purchasing a new subscription to get a 
new CODE/key, but if the purchase and CODE delivery process isn't completely 
automated we'd still be stuck.)

  Thanks.

  Steve


  --- This E-mail came from the Declude.JunkMail mailing list. To 
unsubscribe, just send an E-mail to imail...@declude.com, and type unsubscribe 
Declude.JunkMail. The archives can be found at http://www.mail-archive.com.

  --- This E-mail came from the Declude.JunkMail mailing list. To 
unsubscribe, just send an E-mail to imail...@declude.com, and type unsubscribe 
Declude.JunkMail. The archives can be found at http://www.mail-archive.com.

--- This E-mail came from the Declude.JunkMail mailing list. To 
unsubscribe, just send an E-mail to imail...@declude.com, and type unsubscribe 
Declude.JunkMail. The archives can be found at http://www.mail-archive.com.





  --
  ---
  Dean M. Lawrence
  INTERNET DATA TECHNOLOGY
  p // 888.438.4381 ext. 701
  w // www.idatatech.com
  f // www.facebook.com/idatatech
  t // www.twitter.com/idatatech

  Social Marketing | SEO | Design | Internet Development

  --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, 
just send an E-mail to imail...@declude.com, and type unsubscribe 
Declude.JunkMail. The archives can be found at http://www.mail-archive.com.

---
This E-mail came from the Declude.JunkMail mailing list.  To
unsubscribe, just send an E-mail to imail...@declude.com, and
type unsubscribe Declude.JunkMail.  The archives can be found
at http://www.mail-archive.com.


[Declude.JunkMail] Declude subscription valid but IS EXPIRED KEY in diags.txt

2013-01-28 Thread Steve Cirivello
Hello,

We've been a Declude customer for many years.  We renewed the annual 
subscription last Monday, and, on Tuesday, Declude (for IMail) stopped working 
with IS EXPIRED KEY in diags.txt

We've been unable to reach anyone at Declude by phone or email since last 
Wednesday morning.  Has anyone contacted Declude recently and received a reply?

Also, any suggestions for temporarily working around the IS EXPIRED KEY error.  
Our customer/partner login on declude.com shows our subscription is valid until 
Jan 2014.  (We've considered purchasing a new subscription to get a new 
CODE/key, but if the purchase and CODE delivery process isn't completely 
automated we'd still be stuck.)

Thanks.

Steve


---
This E-mail came from the Declude.JunkMail mailing list.  To
unsubscribe, just send an E-mail to imail...@declude.com, and
type unsubscribe Declude.JunkMail.  The archives can be found
at http://www.mail-archive.com.


Re: [Declude.JunkMail] Declude subscription valid but IS EXPIRED KEY in diags.txt

2013-01-28 Thread Steve Cirivello
Thank you Ben for your suggestions.  The CODE/key as shown in our account on 
declude.com is identical to the value that's been in our declude.cfg file for 
some time.  Our account page shows valid through Jan 2014, but, there's a red 
circle (not the usual greeen circle) in the upper left corner of the 
product/subscription status display box.

John (a new voice) fixed the subscription date last Wednesday morning.  After 
the call, I bounced decludeproc, and, IS EXPIRED KEY is still in diags.txt.

Since that call with John last Wednesday morning, email messages to the usual 
addresses (including supp...@declude.com) are unanswered.  Phone calls to 
Declude are not answered (except the auto-attendant) -  1 for sales now rolls 
to a Skype authentication, and  2 for support rolls to voice mail.

I've bounced decludeproc several times a day since last Wednesday morning - no 
change.  Daily emails and voice messages remain unanswered.

This is very unusual.  Maybe it's just this customer?

Steve

  - Original Message -
  From: SM Admin
  To: Declude.JunkMail@declude.com
  Sent: Monday, January 28, 2013 10:29 AM
  Subject: Re: [Declude.JunkMail] Declude subscription valid but IS EXPIRED KEY 
in diags.txt


  Is it possible that they issued you a new key when you renewed?

  And what emails did you write to?

  Ben

  From: Steve Cirivello
  Sent: Monday, January 28, 2013 7:18 AM
  To: Declude.JunkMail@declude.com
  Subject: SPAM-LOW: [Declude.JunkMail] Declude subscription valid but IS 
EXPIRED KEY in diags.txt

  Hello,

  We've been a Declude customer for many years.  We renewed the annual 
subscription last Monday, and, on Tuesday, Declude (for IMail) stopped working 
with IS EXPIRED KEY in diags.txt

  We've been unable to reach anyone at Declude by phone or email since last 
Wednesday morning.  Has anyone contacted Declude recently and received a reply?

  Also, any suggestions for temporarily working around the IS EXPIRED KEY 
error.  Our customer/partner login on declude.com shows our subscription is 
valid until Jan 2014.  (We've considered purchasing a new subscription to get a 
new CODE/key, but if the purchase and CODE delivery process isn't completely 
automated we'd still be stuck.)

  Thanks.

  Steve


  --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, 
just send an E-mail to imail...@declude.com, and type unsubscribe 
Declude.JunkMail. The archives can be found at http://www.mail-archive.com.

  --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, 
just send an E-mail to imail...@declude.com, and type unsubscribe 
Declude.JunkMail. The archives can be found at http://www.mail-archive.com.

---
This E-mail came from the Declude.JunkMail mailing list.  To
unsubscribe, just send an E-mail to imail...@declude.com, and
type unsubscribe Declude.JunkMail.  The archives can be found
at http://www.mail-archive.com.


Re: [Declude.JunkMail] invisible attachments?

2012-03-12 Thread Steve Cirivello
Perhaps this issue:

http://www.tomshardware.com/forum/236687-49-outlook-express-attachments

along with Microsoft Support Article ID 197066

Steve


  - Original Message -
  From: Imail Admin
  To: Declude.JunkMail@declude.com
  Sent: Monday, March 12, 2012 6:10 PM
  Subject: [Declude.JunkMail] invisible attachments?


  Hi,

  I have a  problem with invisible attachments and I'm wondering if it's an 
IMail problem, a Declude problem, or something else.

  A law firm that I've dealt with for a long time recently has a problem that 
messages send to us with attachments sometimes don't display the attachments.  
They leave the sender with an attachment, but they arrive with no clue that  
there is an attachment.  If I forward them on to a gmail account I use for 
testing, then the attachments are visible there.

  I've tested this with both Outlook Express and Mail Live on the receiving end 
and see nothing about the attachments.   I check on an Android phone using K-9 
and it doesn't show the attachments but does show the mail.dat file usually 
associated with Outlook and the formatting of messages (and these senders are 
using Outlook with MS Exchange).  However, the usual fix (use Plain Text Only) 
doesn't seem to help.

  My first thought was that the attachments were getting stripped (by Declude?) 
at our server.  But since they still seem to be there once I forward to the 
gmail account, that excludes that idea.  I haven't had any problems receiving 
test JPG files as attachments and sometimes their PDF files get through just 
fine. So any idea what's going on here?

  Thanks,

  Ben

  --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, 
just send an E-mail to imail...@declude.com, and type unsubscribe 
Declude.JunkMail. The archives can be found at http://www.mail-archive.com.

---
This E-mail came from the Declude.JunkMail mailing list.  To
unsubscribe, just send an E-mail to imail...@declude.com, and
type unsubscribe Declude.JunkMail.  The archives can be found
at http://www.mail-archive.com.


Re: [Declude.JunkMail] ED Spam Expression

2007-11-30 Thread Steve Cirivello

This is from the 8/21 message from David:

Try this ...

(?i:\b(?!dick?)(m(\W?|_){0,3}e(\W?|_){0,3}g(\W?|_){0,[EMAIL 
PROTECTED])?(\W?|_){0,3}d(\
W?|_){0,3}[|li1í!](\W?|_){0,3}[ck]{1,2}\b)

Steve

- Original Message - 
From: John E. Richardson [EMAIL PROTECTED]

To: declude.junkmail@declude.com
Sent: Friday, November 30, 2007 11:39 AM
Subject: [Declude.JunkMail] ED Spam Expression



Greetings,

I was wondering if anyone could send me David Barker's message to the list
from 08/21/07 regarding ED Spam. I found it in the archives, but it's got a
nice [EMAIL PROTECTED] stuck right in the middle of the expression that he
provided.

http://www.mail-archive.com/declude.junkmail@declude.com/msg31989.html

(?i:\b(?!dick?)(m(\W?|_){0,3}e(\W?|_){0,3}g(\W?|_){0,[EMAIL
PROTECTED])?(\W?|_){0,3}d(\W?|_){0,3}[|li1í!](\W?|_){0,3}[ck]{1,2}\b)


Thanks in advance,

John Richardson



---
This E-mail came from the Declude.JunkMail mailing list.  To
unsubscribe, just send an E-mail to [EMAIL PROTECTED], and
type unsubscribe Declude.JunkMail.  The archives can be found
at http://www.mail-archive.com.




---
This E-mail came from the Declude.JunkMail mailing list.  To
unsubscribe, just send an E-mail to [EMAIL PROTECTED], and
type unsubscribe Declude.JunkMail.  The archives can be found
at http://www.mail-archive.com.