[Declude.Virus] How to disable CommTouch Zerohour (for testing)

2010-03-18 Thread Andy Schmidt
Hi,

 

I want to test the virus scanners using EICAR. However, CommTouch gets in
the way and blocks it.

 

How do I temporarily disable CommTouch  in Declude Virus, so that the EICAR
file is handled by the interna/external scanners?

 

Best Regards,

Andy



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[Declude.Virus] Commtouch/Temp files going back to last year?

2010-03-18 Thread Andy Schmidt
Hi,

 

That folder has over 1,000 files, some several MB large, CTM*.tmp,
CTENG*.tmp and CTENG*.dat.

 

How old do these files have to be, before I can safely delete them?

 

Best Regards,

Andy



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RE: [Declude.Virus] How to disable CommTouch Zerohour (for testing)

2010-03-18 Thread David Barker
Andy work with our support so we can disable it for you for testing.  Let us
know when you want to do it.

 

From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of Andy
Schmidt
Sent: Thursday, March 18, 2010 11:29 AM
To: Declude.virus@declude.com
Subject: [Declude.Virus] How to disable CommTouch Zerohour (for testing)

 

Hi,

 

I want to test the virus scanners using EICAR. However, CommTouch gets in
the way and blocks it.

 

How do I temporarily disable CommTouch  in Declude Virus, so that the EICAR
file is handled by the interna/external scanners?

 

Best Regards,

Andy


---
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unsubscribe, just send an E-mail to imail...@declude.com, and
type unsubscribe Declude.Virus. The archives can be found
at http://www.mail-archive.com. 



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RE: [Declude.Virus] Commtouch/Temp files going back to last year?

2010-03-18 Thread David Barker
These are cached CT files. I will find out when the can be deleted and get
back to you.

 

 

David Barker
VP Operations Declude
Your Email security is our business
978.499.2933 office
978.988.1311 fax
 mailto:dbar...@declude.com dbar...@declude.com

 

 

 

From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of Andy
Schmidt
Sent: Thursday, March 18, 2010 11:35 AM
To: Declude.virus@declude.com
Subject: [Declude.Virus] Commtouch/Temp files going back to last year?

 

Hi,

 

That folder has over 1,000 files, some several MB large, CTM*.tmp,
CTENG*.tmp and CTENG*.dat.

 

How old do these files have to be, before I can safely delete them?

 

Best Regards,

Andy


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RE: [Declude.Virus] How to disable CommTouch Zerohour (for testing)

2010-03-18 Thread Andy Schmidt
Hi Dave,

 

Thanks. So the answer is, there is no local override where we can disable
CommTouch ourselves. Such a directive maybe something for the to-do list.

 

To be frank - I was trying to test AVG. I've noticed in recent weeks that my
external scanners (ClamAV and my trusted McAfee) have been catching infected
emails - but AVG never catches any. The files in the AVG folder are all from
today. So when I had 2 minutes, I just wanted to quickly check if AVG had
somehow disabled itself again by passing an EICAR file through - but I
don't have time to make a big project out of it.

 

Best Regards,

Andy

 

From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of David
Barker
Sent: Thursday, March 18, 2010 11:43 AM
To: declude.virus@declude.com
Subject: RE: [Declude.Virus] How to disable CommTouch Zerohour (for testing)

 

Andy work with our support so we can disable it for you for testing.  Let us
know when you want to do it.

 

From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of Andy
Schmidt
Sent: Thursday, March 18, 2010 11:29 AM
To: Declude.virus@declude.com
Subject: [Declude.Virus] How to disable CommTouch Zerohour (for testing)

 

Hi,

 

I want to test the virus scanners using EICAR. However, CommTouch gets in
the way and blocks it.

 

How do I temporarily disable CommTouch  in Declude Virus, so that the EICAR
file is handled by the interna/external scanners?

 

Best Regards,

Andy


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type unsubscribe Declude.Virus. The archives can be found
at http://www.mail-archive.com. 


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RE: [Declude.Virus] How to disable CommTouch Zerohour (for testing)

2010-03-18 Thread David Barker
What version of Declude are you running ?

 

From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of Andy
Schmidt
Sent: Thursday, March 18, 2010 12:02 PM
To: declude.virus@declude.com
Subject: RE: [Declude.Virus] How to disable CommTouch Zerohour (for testing)

 

Hi Dave,

 

Thanks. So the answer is, there is no local override where we can disable
CommTouch ourselves. Such a directive maybe something for the to-do list.

 

To be frank - I was trying to test AVG. I've noticed in recent weeks that my
external scanners (ClamAV and my trusted McAfee) have been catching infected
emails - but AVG never catches any. The files in the AVG folder are all from
today. So when I had 2 minutes, I just wanted to quickly check if AVG had
somehow disabled itself again by passing an EICAR file through - but I
don't have time to make a big project out of it.

 

Best Regards,

Andy

 

From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of David
Barker
Sent: Thursday, March 18, 2010 11:43 AM
To: declude.virus@declude.com
Subject: RE: [Declude.Virus] How to disable CommTouch Zerohour (for testing)

 

Andy work with our support so we can disable it for you for testing.  Let us
know when you want to do it.

 

From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of Andy
Schmidt
Sent: Thursday, March 18, 2010 11:29 AM
To: Declude.virus@declude.com
Subject: [Declude.Virus] How to disable CommTouch Zerohour (for testing)

 

Hi,

 

I want to test the virus scanners using EICAR. However, CommTouch gets in
the way and blocks it.

 

How do I temporarily disable CommTouch  in Declude Virus, so that the EICAR
file is handled by the interna/external scanners?

 

Best Regards,

Andy


---
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unsubscribe, just send an E-mail to imail...@declude.com, and
type unsubscribe Declude.Virus. The archives can be found
at http://www.mail-archive.com. 


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RE: [Declude.Virus] How to disable CommTouch Zerohour (for testing)

2010-03-18 Thread Andy Schmidt
Declude 4.6.35 Diagnostics
Compilation Platform: IMail
Copyright (c) 2000-2009 Declude, Inc.

Host Name
MAYWOOD-IS-0012.WEBHOST.HM-SOFTWARE.COM
Daisy Chain smtp32.exe
DNS Server  127.0.0.1

Product Details

 JunkMail   ON
 EVAON
 Hijack OFF

 AVGON
 CommTouch  ON

From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of David
Barker
Sent: Thursday, March 18, 2010 12:07 PM
To: declude.virus@declude.com
Subject: RE: [Declude.Virus] How to disable CommTouch Zerohour (for testing)

What version of Declude are you running ?




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RE: [Declude.Virus] How to disable CommTouch Zerohour (for testing)

2010-03-18 Thread David Barker
Release notes for Declude Security Suite 4.10.42  [28 December 2009]

EVA FIX Fix for Virus test not catching the eicar test due to e-mail
formatting

This was done in interim 4.8.36 which is still on the Interim site if you
just want to try switching out the decludeproc.exe and testing to see if the
issue is resolved.

David Barker
VP Operations Declude
Your Email security is our business
978.499.2933 office
978.988.1311 fax
dbar...@declude.com


-Original Message-
From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of Andy
Schmidt
Sent: Thursday, March 18, 2010 12:22 PM
To: declude.virus@declude.com
Subject: RE: [Declude.Virus] How to disable CommTouch Zerohour (for testing)

Declude 4.6.35 Diagnostics
Compilation Platform: IMail
Copyright (c) 2000-2009 Declude, Inc.

Host Name
MAYWOOD-IS-0012.WEBHOST.HM-SOFTWARE.COM
Daisy Chain smtp32.exe
DNS Server  127.0.0.1

Product Details

 JunkMail   ON
 EVAON
 Hijack OFF

 AVGON
 CommTouch  ON

From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of David
Barker
Sent: Thursday, March 18, 2010 12:07 PM
To: declude.virus@declude.com
Subject: RE: [Declude.Virus] How to disable CommTouch Zerohour (for testing)

What version of Declude are you running ?




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