[dev] Time Units - New phone ticket

Hi guys, I would like to remove the field 'Time units (work units)' on the screen for new phone ticket it is possible via sysconfig? -- Rocco Tocci Application Architect Strada Prov. 1 BariModugno n. 4 70123 Bari Italy Tel. +39 0803855483 TBS IT – Telematic Biomedical Services Srl a socio

Re: [dev] Time Units - New phone ticket

Hi Rocco, On Wed, Oct 17, 2012 at 11:15 AM, Rocco Tocci rocco.to...@tbsit.com wrote: Hi guys, I would like to remove the field 'Time units (work units)' on the screen for new phone ticket it is possible via sysconfig? Check the setting Ticket::Frontend::AccountTime in SysConfig. -- Mike

Re: [dev] Time Units - New phone ticket

Hi Rocco, I think this link will be useful to you... http://doc.otrs.org/3.1/en/html/dynamicfields-configuration.html#dynamicfields-configuration-datetime Regards, Anup On Wed, Oct 17, 2012 at 5:46 PM, Michiel Beijen michiel.bei...@otrs.comwrote: Hi Rocco, On Wed, Oct 17, 2012 at 11:15