[dev] Rpc Error

2013-01-09 Thread Rocco Tocci
Hi guys I need your help: I'm trying to create the ticket by RPC on a Win 2003 server with OTRS 3.0.10. The client PC (Win XP) has installed the same version of OTRS (3.0.10). I bring you the test script (just create the TicketNumer) */ #!/usr/bin/perl use SOAP::Lite; my $User = 'some_user';

Re: [dev] Rpc Error

2013-01-09 Thread Michiel Beijen
Hi Rocco, The problem is the soap module on your environment is faulty. Since 3.1.x we ship the version in Kernel/cpan-lib and of course we ship a version that works. Please check a blog post I wrote about this: http://blog.otrs.org/2011/10/15/fixing-the-soap-interface-for-otrs/ - it has a link

Re: [dev] Rpc Error

2013-01-09 Thread Rocco Tocci
Thank you Micheil, installing the package (CPANSOAPLite-0.715.opm) everything works, from all client version(3.0.x,3.1.x) to all server version(3.0.x, 3.1.x). I upgraded both systems (client and server) with the new package, was that necessary? Thanks again Rocco Il 09/01/2013 15.39,