Привет Илья,
The tidiest way of implementing this would be to develop a custom
Postmaster module, see the Developer documentation.
http://doc.otrs.org/developer/2.4/en/html/x576.html#ticket-postmaster-module
This way your code will run just when the emails are fetched and
processed. You can then
2010/2/22 Michiel Beijen michiel.bei...@otrs.com
Привет Илья,
The tidiest way of implementing this would be to develop a custom
Postmaster module, see the Developer documentation.
http://doc.otrs.org/developer/2.4/en/html/x576.html#ticket-postmaster-module
This way your code will run just
