Re: [dev] lock ticket via generic interface

2012-12-02 Thread Michiel Beijen
Hi Flavio: You should use the TicketUpdate operation; the structure looks a bit like this: UserLoginuser/UserLogin Passwordpass/Password TicketNumber20121130123456/TicketNumber Ticket Locklock/Lock /Ticket Michiel Beijen Senior Consultant OTRS BV Schipholweg 103 2316 XC Leiden The

Re: [dev] lock ticket via generic interface

2012-12-02 Thread Flavio Mattos
Hi Michiel! Thanks.. but actually I am using LockID! thanks again! On Sun, Dec 2, 2012 at 12:35 PM, Michiel Beijen michiel.bei...@otrs.comwrote: Hi Flavio: You should use the TicketUpdate operation; the structure looks a bit like this: UserLoginuser/UserLogin Passwordpass/Password

[dev] lock ticket via generic interface

2012-11-30 Thread Flavio Mattos
Hi guys! is it possible to lock a ticket using generic interface? If it is how do I do it? Thanks ___ OTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: