It's currently not; however, you could modify the
Kernel/System/DynamicField/Backend/FieldType.pm file and implement the
required ACL sub's; however, due to how ACL's work with the JavaScript /
AJAXUpdate call you may not be able to drive possible values into the field,
but affect the values
All,
Is there a way to alter a database via the SOPM to change a FK relationship?
I found that I was unable to delete tickets in the system (we have a queue for
deleting junky/spam tickets) when one of our custom integrations already had a
db entry for it.
Here is the setup
Cost_estimate =
community of OTRS
Subject: Re: [dev] alter database SOPM
Hi Mike,
Am 25.06.13 03:37, schrieb McMahon, Mike (HQP):
All,
Is there a way to alter a database via the SOPM to change a FK relationship?
In general, yes. You can use ForeignKeyCreate and -Drop tags for that.
I found that I was unable to delete
All,
We are now hooking up our OTRS instance to some exchange inboxes via pop;
however, these boxes have been active for many years with tens of thousands of
emails in them (we used the - multiple users, one inbox, management technique
and are now switching to OTRS).
Is there a way in OTRS to
Howdy All,
No matter the platform MySQL or PostgreSQL I am getting painfully slow
performance in OTRS with even just a few hundred tickets. We're talking load
times of almost 30-40 seconds to get the AgentTicketQueue to come up.
I'm not sure what is going on - even the support assessment tool
You are correct, it is LDAP and it has to search against three different trees
for our three different domains.
Unfortunately the way our team (accounts) setup the AD tree it is very dirty
and people can be located in many places so the search has to go through many
many branches and thus I
Pending reminder sends an email, the other actions perform the specified action!
As for why it is set to 24hrs in the future, not sure! Probably some arbitrary
decision :)
From: dev-boun...@otrs.org [mailto:dev-boun...@otrs.org] On Behalf Of Guillermo
Alberto Rosas Pereira
Sent: Friday,
