Re: [Libreoffice-qa] [tdf-discuss] Intervention

2014-08-11 Thread Owen Genat
jean-christophe manciot wrote 3) It is not always possible for the bug reporters to hand over their original file(s), for many different reasons that are beyond the scope of this thread (confidentiality, legal concerns and so on...). I do not consider these reasons beyond the scope of this

Re: [Libreoffice-qa] [tdf-discuss] Intervention

2014-08-11 Thread Joel Madero
On 08/11/2014 05:06 AM, Owen Genat wrote: jean-christophe manciot wrote 3) It is not always possible for the bug reporters to hand over their original file(s), for many different reasons that are beyond the scope of this thread (confidentiality, legal concerns and so on...). I do not consider

Re: [Libreoffice-qa] [tdf-discuss] Intervention

2014-07-16 Thread jean-christophe manciot
Let some moderate heat melt your ice field. -- Jean-Christophe -- To unsubscribe e-mail to: discuss+unsubscr...@documentfoundation.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List

Re: [Libreoffice-qa] [tdf-discuss] Intervention

2014-07-15 Thread Jay Philips
Hi All, I have found that asking for a document is the best way to get closest to what the user is experiencing and what they are writing the bug for. If they report the bug on windows, i load up windows to confirm it and then also check if its on linux as well. Sometimes the steps to reproduce

Re: [Libreoffice-qa] [tdf-discuss] Intervention

2014-07-14 Thread Bjoern Michaelsen
Hi, just to quickly expand on that: On Mon, Jul 14, 2014 at 02:35:43PM +0200, Sophie wrote: I believe it is always possible for the checkers to trust the reporters and follow the steps to reproduce on their own material first; if they can't do that, they probably should ask

Re: [Libreoffice-qa] [tdf-discuss] Intervention

2014-07-14 Thread Joel Madero
I also replied to this off list. We are consistent and that's good ;) Ultimately, we're not going to change our workflow. It's up to a user to report with clear steps and a simple test document - else it's just a waste of our time. Glad we all think alike :-D Best, Joel On 07/14/2014 05:38 PM,