Re: [IxDA Discuss] 6 Metrics for Managing UI Design

2008-08-22 Thread Nick Gassman
On Mon, 18 Aug 2008 23:52:53 -0500, Russell wrote: I've been working with my team to devise a small set of metrics (don't want overkill) to help both guide our efforts and measure our progress. Please take a look at my post if you have any interest in this area and comment. I would love to get

Re: [IxDA Discuss] 6 Metrics for Managing UI Design

2008-08-20 Thread Chauncey Wilson
Just a niggling comment here: You note that subjective metrics are not scientific but in fact there is a great deal of research into subjective metrics like customer satisfaction. There are different definitions of science and science can involve both qualitative and quantitative methods and

Re: [IxDA Discuss] 6 Metrics for Managing UI Design

2008-08-19 Thread info
Metrics for Managing UI Design I've been working with my team to devise a small set of metrics (don't want overkill) to help both guide our efforts and measure our progress. Please take a look at my post if you have any interest in this area and comment. I would love to get feedback on metrics

Re: [IxDA Discuss] 6 Metrics for Managing UI Design

2008-08-19 Thread Katie Albers
Everything Scott said and one more point: UI, Design, UX, IA and all the associated fields are qualitative fields. They cannot -- BY DEFINITION -- be measured. The closest you can come to measuring how well you do your job is to measure clients'/customers' dissatisfaction...does your help desk

Re: [IxDA Discuss] 6 Metrics for Managing UI Design

2008-08-19 Thread Russell Wilson
Katie - not sure I agree with the fact that UI cannot be measured. I think it's more difficult to come up with valid metrics, but I think it's possible. And I would also argue that if you ever want to be taken seriously at the corporate level, you *better* come up with some sort of quantitative

Re: [IxDA Discuss] 6 Metrics for Managing UI Design

2008-08-19 Thread info
] On Behalf Of Russell Wilson Sent: Tuesday, August 19, 2008 1:24 PM To: Katie Albers Cc: [EMAIL PROTECTED] Subject: Re: [IxDA Discuss] 6 Metrics for Managing UI Design Katie - not sure I agree with the fact that UI cannot be measured. I think it's more difficult to come up with valid metrics, but I

[IxDA Discuss] 6 Metrics for Managing UI Design

2008-08-18 Thread Russell Wilson
I've been working with my team to devise a small set of metrics (don't want overkill) to help both guide our efforts and measure our progress. Please take a look at my post if you have any interest in this area and comment. I would love to get feedback on metrics that others are working with.