I've had this with Groupshield, it's a feature. You need to configure the on
demand scan to not block the attachment '_??' Also, you'll need hotfix 7 and
need to configure the options regarding macros - don't select 'enable macro
heuristics' and 'find all macros'. I can't remember the article off
Admin Issues
Subject: RE: virus scan
I've had this with Groupshield, it's a feature. You need to configure the on
demand scan to not block the attachment '_??' Also, you'll need hotfix 7 and
need to configure the options regarding macros - don't select 'enable macro
heuristics' and 'find all macros
Another reason this message shows up is if you have the checkmark made for
Find all macros and the word document has a macro in it.
-Original Message-
From: Neil Ferguson [mailto:[EMAIL PROTECTED]]
Sent: Friday, January 18, 2002 4:33 AM
To: MS-Exchange Admin Issues
Subject: RE: virus
Thanks for the great info, but i'm still having a problem with doc files.
I did ask you stated and made sure that 'enable macro heuristics' and
'find all macros' were unchecked, I did not have on demand scan to scan
'_??' but it was scanning '??_'. Is the later one the one you were
speaking
Try scanning the file with another Antivirus product. I would suggest
connecting to the trendmicro site (www.antivirus.com) and using their
housecall? product for a quick check if you don't have access to another
vendor's antivirus product.
cheers
Wayne Hanks
Systems Administrator
Personally, if it says it a virus, I don't take a chance. I also do
quarantine. If its important, the sender can fix the file and resend it. In
any case, I would delete this file and get a fresh copy.
-Original Message-
From: aci [mailto:[EMAIL PROTECTED]]
Sent: Thursday, January 17,
Excellent tool.
-Original Message-
From: Wayne Hanks [mailto:[EMAIL PROTECTED]]
Sent: Thursday, January 17, 2002 7:23 PM
To: MS-Exchange Admin Issues
Subject: RE: virus scan
Try scanning the file with another Antivirus product. I would suggest
connecting to the trendmicro site
Oops, DO NOT quarantine
-Original Message-
From: Martin Blackstone
Sent: Thursday, January 17, 2002 7:26 PM
To: MS-Exchange Admin Issues
Subject: RE: virus scan
Personally, if it says it a virus, I don't take a chance. I also do
quarantine. If its important, the sender can fix