Re: [Flexradio] [FlexEdge] Shipping your rig back? Here's what I learned today.

2010-12-10 Thread William H. Fite
I hate to take exception to the Flex team, especially because they ship a whole lot more stuff than I do, but my experience has been just the opposite. I have consistently found that FedEx is more cooperative, more responsive to issues, inflicts less damage on the packages, and responds to claims

Re: [Flexradio] [FlexEdge] Shipping your rig back? Here's what I learned today.

2010-12-10 Thread Jerry Flanders
I wonder if commercial shippers like Flex get prior approval and special insurance permissions for their standard shipping methods/cartons. I had to return my 5k for repair recently. Knowing what FEDEX considered adequate protection, I packed my original carton, with the 5k nestled inside,

Re: [Flexradio] [FlexEdge] Shipping your rig back? Here's what I learned today.

2010-12-10 Thread Burt
Your comments are totally accurate --- On Fri, 12/10/10, William H. Fite omni...@gmail.com wrote: I hate to take exception to the Flex team, especially because they ship a whole lot more stuff than I do, but my experience has been just the opposite. I have consistently found that FedEx

Re: [Flexradio] [FlexEdge] Shipping your rig back? Here's what I learned today.

2010-12-10 Thread Ed White
Yep Check what you paid for the shipping and insurance compared with the price for shipping that Flex does. I guess that if Flex looses they just send out another radio and works out the problem with the shipper Make the customer happy and satisfied. Ed WA3BZT On 12/10/2010 12:50 PM, Jerry

Re: [Flexradio] [FlexEdge] Shipping your rig back? Here's what I learned today.

2010-12-10 Thread Greg Jurrens
Hi Folks! I think this thread deserves a weigh in from FlexRadio: Alan's original post (below) refers to comments made by a 3rd party shipper, not FlexRadio Systems, UPS, or FEDEX. Here is FlexRadio's stance on shipping: 1. All of our radios are shipped to customers in custom designed