Re: Thinkpad repair?

2011-10-15 Thread Greg Kettmann
I worked for IBM for 30 years and started in service. My family has many Thankpads. With appropriate parts I do repairs myself. Two things. 1) Parts are usually prohibitively expensive. You can often do web searches and find discount parts but that's hit or miss. 2) Lenovo seems to still

Re: Thinkpad repair?

2011-10-15 Thread Susan Cragin
: Greg Kettmann <g...@kettmann.com>Sent: Oct 15, 2011 7:14 AMTo: gnhlug-discuss@mail.gnhlug.orgSubject: Re: Thinkpad repair?I worked for IBM for 30 years and started in service. My family has many Thankpads. With appropriate parts I do repairs myself.Two things.1) Parts are usually prohibi

Re: Thinkpad repair?

2011-10-15 Thread Gerry Hull
I have three X61s and two X40s in my family... I love Thinkpads! I have found ebay to be an excellent source of parts, for short money. The other day my nephew's X40 died; the battery would not charge even with a new battery and a good power supply. So, I figured something had died on the

Re: Thinkpad repair?

2011-10-15 Thread Stephen Ryan
On 10/14/2011 11:51 PM, Joshua Judson Rosen wrote: I'm going to call this `on-topic' because there are so many Thinkpads in the Linux community--and because, since our software doesn't just spontaneously `rot', so many of us run them until the hardware just fails irreparably. So, I'm hoping

Re: Thinkpad repair?

2011-10-15 Thread Jon maddog Hall
When I bought my Lenovo Thinkpad W510 through ebay, it was still under warranty, but one of the LED backlights was not operational, which left a dark spot on the screen. I took it to this Lenovo warranty service provider: Computer Hut of New England, Inc. 358 Main Street, Suite 2 Nashua, NH,

Re: Thinkpad repair?

2011-10-15 Thread Ken D'Ambrosio
I should probably pipe up here. I've noticed two schools of thought that, on the face of things, seem to describe two different customer experiences: dissatisfaction at having to pay a diagnostic fee for no actual service, and satisfaction at being able to drop off a laptop and have it worked on

Re: Thinkpad repair?

2011-10-15 Thread Jon maddog Hall
As for Computer Hut (http://www.thecomputerhut.com), it is a long-established NH business, though relatively recently moved from their digs on Elm St. I can vouch for them, as, yes, I worked there back in '93. And, unlike big shops, turnover is incredibly low; indeed, the lead tech now

Re: Thinkpad repair?

2011-10-15 Thread Joshua Judson Rosen
Jon \maddog\ Hall mad...@li.org writes: When I bought my Lenovo Thinkpad W510 through ebay, it was still under warranty, but one of the LED backlights was not operational, which left a dark spot on the screen. I took it to this Lenovo warranty service provider: Computer Hut of New

Thinkpad repair?

2011-10-14 Thread Joshua Judson Rosen
I'm going to call this `on-topic' because there are so many Thinkpads in the Linux community--and because, since our software doesn't just spontaneously `rot', so many of us run them until the hardware just fails irreparably. So, I'm hoping someone can give me some helpful comments on getting my