Re: [LegacyUG] Still using 7,5 for some files

2014-03-12 Thread Anne Hollingshead
Mike this was the solution. I assumed the part was a dysfunctional file There was no indication that the download was in progress. I had not waited long enough for the update to complete. There was no indication that the download was in progress.

Re: [LegacyUG] Still using 7,5 for some files

2014-03-11 Thread Anne Hollingshead
The saga continues. I tried again with the same result- a part file that wouldn't open. I then went on with some other work and went to the desk top and there was the Legacy.exe file I opened it and brought up the sample file I went to Help - About - General it was V 282 I tried to open anthe

Re: [LegacyUG] Still using 7,5 for some files

2014-03-11 Thread Wendy Howard
Have you rebooted your computer during all of this? If you haven't, give it a try. :-) Wendy Anne Hollingshead said the following on 11/03/2014 3:46 p.m.: Thanks Wendy. I had tried several times. This time I closed everything down but I still got the message /The process cannot access the

Re: [LegacyUG] Still using 7,5 for some files

2014-03-11 Thread MikeFry
On 11 Mar 2014 08:53, Anne Hollingshead wrote: The saga continues. I tried again with the same result- a part file that wouldn't open. I then went on with some other work and went to the desk top and there was the Legacy.exe file I opened it and brought up the sample file I went to Help

RE: [LegacyUG] Still using 7,5 for some files

2014-03-11 Thread Michele/Support
11, 2014 2:53 AM To: legacyusergroup@LegacyUsers.com Subject: Re: [LegacyUG] Still using 7,5 for some files The saga continues. I tried again with the same result- a part file that wouldn't open. I then went on with some other work and went to the desk top and there was the Legacy.exe file I

RE: [LegacyUG] Still using 7,5 for some files

2014-03-10 Thread Michele/Support
Hollingshead [mailto:holl...@melbpc.org.au] Sent: Sunday, March 9, 2014 11:10 PM To: legacyusergroup@LegacyUsers.com Subject: Re: [LegacyUG] Still using 7,5 for some files Sorry I should have said that I opened Legacy 7.5. which I have in a different part of my computer. - S: I have 8 in C: I

Re: [LegacyUG] Still using 7,5 for some files

2014-03-10 Thread MVMcgrs
Michele, I'm still using 7.5 haven't converted anything to 8 yet. When I open 7.5 I'm told that Legacy 7.5 did not load properly and to fix the problem I should go to the web site. I'm also given the option to install the new version or continue. If I click yes the only thing that comes up on

Re: [LegacyUG] Still using 7,5 for some files

2014-03-10 Thread Brian/Support
I am not sure which page the install version takes you to but if you need 7.5 there is access to earlier versions. To download earlier versions of Legacy follow the link to earlier versions on the right side of the download update page. http://www.legacyfamilytree.com/DownloadUpdate.asp Brian

Re: [LegacyUG] Still using 7,5 for some files

2014-03-10 Thread Wendy Howard
Hi Marie, On the download page on the Legacy web site there is a Frequently Asked Questions section on the right of the page near the top. There, you will find a link for earlier versions of Legacy. That takes you to http://legacyfamilytree.com/helpDownloadVersion7.asp where - despite the URL's

Re: [LegacyUG] Still using 7,5 for some files

2014-03-10 Thread Anne Hollingshead
I clicked on on the link /The final release of Legacy 7.5 was Version 7.5.0.278 (Build Date 12 November 2013)// // //Download Full Setup (30 MB)// //Click on Save in download dialog box to save the setup file to disk, then run the Legacy7Setup.exe:// //Legacy7Setup.exe / I got a file named

Re: [LegacyUG] Still using 7,5 for some files

2014-03-10 Thread MVMcgrs
Thanks Wendy. Marie Marie Varrelman Melchiori, CG, CGL Melchiori Research Services, L.L.C. --- CG, Certified Genealogist and CGL, Certified Genealogical Lecturer are service marks of the Board for Certification of Genealogists ®

Re: [LegacyUG] Still using 7,5 for some files

2014-03-10 Thread Wendy Howard
Hi Anne, I'm not an expert on these things, but it sounds to me like your download got interrupted somehow and didn't finish. I've downloaded a copy from that page just now and it completed properly. If I were you, I would give it another try. Hope this helps. :-) Wendy Anne Hollingshead

Re: [LegacyUG] Still using 7,5 for some files

2014-03-10 Thread Anne Hollingshead
Thanks Wendy. I had tried several times. This time I closed everything down but I still got the message /The process cannot access the file because it is being used by another process. Legacy along with all files except Firefox is closed / /I am sorry but this is very frustrating/

Re: [LegacyUG] Still using 7,5 for some files

2014-03-10 Thread Ron Taylor
The .part extension will be changed to .exe when the entire file has been downloaded.  If the download fails, then the .part extension will still be on the filename.  It means that the download is partial.  Delete it and try to get the full download.  A partial download will not work.  By the

[LegacyUG] Still using 7,5 for some files

2014-03-09 Thread Anne Hollingshead
I have many family files in 7.5 I seem to have no option to open a family file in 7.5. If you don't opt to convert the file to Legacy 8 is there no alternative. Anne Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived

RE: [LegacyUG] Still using 7,5 for some files

2014-03-09 Thread Michele/Support
[mailto:holl...@melbpc.org.au] Sent: Sunday, March 9, 2014 10:22 PM To: legacyusergroup@LegacyUsers.com Subject: [LegacyUG] Still using 7,5 for some files I have many family files in 7.5 I seem to have no option to open a family file in 7.5. If you don't opt to convert the file to Legacy 8

Re: [LegacyUG] Still using 7,5 for some files

2014-03-09 Thread Anne Hollingshead
...@melbpc.org.au] *Sent:* Sunday, March 9, 2014 10:22 PM *To:* legacyusergroup@LegacyUsers.com *Subject:* [LegacyUG] Still using 7,5 for some files I have many family files in 7.5 I seem to have no option to open a family file in 7.5. If you don't opt to convert the file

RE: [LegacyUG] Still using 7,5 for some files

2014-03-09 Thread Lee Bruch
[mailto:mich...@legacyfamilytree.com] Sent: Sunday, March 09, 2014 7:29 PM To: legacyusergroup@LegacyUsers.com Subject: RE: [LegacyUG] Still using 7,5 for some files Anne, I am a little confused. If you have Legacy 7.5 on your computer you can open your 7.5 files no problem. Michele

Re: [LegacyUG] Still using 7,5 for some files

2014-03-09 Thread Cathy Pinner
Hollingshead [mailto:holl...@melbpc.org.aumailto:holl...@melbpc.org.au] Sent: Sunday, March 9, 2014 10:22 PM To: mailto:legacyusergroup@LegacyUsers.comlegacyusergroup@LegacyUsers.com Subject: [LegacyUG] Still using 7,5 for some files  I have many family files in 7.5 I seem to have no option

Re: [LegacyUG] Still using 7,5 for some files

2014-03-09 Thread Anne Hollingshead
Hollingshead [mailto:holl...@melbpc.org.au] *Sent:* Sunday, March 9, 2014 10:22 PM *To:* legacyusergroup@LegacyUsers.com *Subject:* [LegacyUG] Still using 7,5 for some files I have many family files in 7.5 I seem to have no option to open a family file in 7.5. If you don't

Re: [LegacyUG] Still using 7,5 for some files

2014-03-09 Thread Anne Hollingshead
www.LegacyFamilyTree.com http://www.LegacyFamilyTree.com *From:*Anne Hollingshead [mailto:holl...@melbpc.org.au] *Sent:* Sunday, March 9, 2014 10:22 PM *To:* legacyusergroup@LegacyUsers.com *Subject:* [LegacyUG] Still using 7,5 for some files I have many family files in 7.5 I

Re: [LegacyUG] Still using 7,5 for some files

2014-03-09 Thread R G Strong-genes
Support mich...@legacyfamilytree.com www.LegacyFamilyTree.com From: Anne Hollingshead [mailto:holl...@melbpc.org.au] Sent: Sunday, March 9, 2014 10:22 PM To: legacyusergroup@LegacyUsers.com Subject: [LegacyUG] Still using 7,5 for some files I have many