Re: [LegacyUG] New feature!

2020-01-23 Thread Cathy Pinner
Bill, You'll likely have more problems if you don't update as the security certificate is about to expire and has been updated in this 339 update. Many people have updated with no problems. If you are used to doing Legacy updates you should have no problem though may need to pause your

Re: [LegacyUG] New feature!

2020-01-23 Thread Bill Hoff
I’ve read so many posts about issues users are having. Is it safe to upgrade to the latest version? I’m not that great with solving problems even though using Legacy for several years. Bill Sent from my iPhone > On Jan 23, 2020, at 8:53 PM, Cathy Pinner wrote: > > Christopher, > >

Re: [LegacyUG] New feature!

2020-01-23 Thread Cathy Pinner
Christopher, Nothing in the update could remove the FS IDs from your family file. However, an update can sometimes change some settings including Options > Customise 1.2 which controls which file is opened when Legacy opens. That may have happened and a different file to the one you normally

Re: [LegacyUG] Windows Defender

2020-01-23 Thread Cathy Pinner
Jack, I wonder if you need to empty your Internet Explorer cache/Temporary Internet files - and yes I mean Internet Explorer as a form of that is used for internal display of websites. If you've uninstalled Internet Explorer, that could be the problem I guess. Also try deleting this folder:

Re: [LegacyUG] Legacy update still not working - done

2020-01-23 Thread Cathy Pinner
Eva, Next time just restart your computer. That closes any lock files that didn't clear properly when the file was closed. The alternative, if you are comfortable with doing it, is looking through your Data Folder and deleting any files with an ldb extension. You have to make sure you are only

Re: [LegacyUG] New feature!

2020-01-23 Thread Michele Lewis
Make sure you have all other programs closed and then right click the installation file and select Run as Administrator. That will keep you from having DLL errors. Michele Simmons Lewis, CG® Legacy Educator Legacy Family Tree/MyHeritage

Re: [LegacyUG] If you are having problems updating

2020-01-23 Thread Michael Christiaens
Success! I noted in one of the posts that a recommended method to get the 339 update to install was to *run Windows 10 in Safe Mode*. While it was a bit tedious to get it into Safe Mode, once I got it there, the Legacy uninstall was trivial. This process avoided any issue regarding Windows

Re: [LegacyUG] Help with link for Deluxe version, please

2020-01-23 Thread Jenny M Benson
On 23/01/2020 16:18, Cynthia N. Russell wrote: Please give me baby steps.  All I see on the Legacy home page is the Regular version to upgrade. Cynthia, there is no difference in the downloads for the basic (free) version of Legacy and the Deluxe version. You simply install the basic

Re: [LegacyUG] If you are having problems updating

2020-01-23 Thread Ian Macaulay
I have always wanted to be a 1% er.I am wondering why this load is causing all the grief. I don't think I have ever seen this much kerfuffle over a legacy update before. Ian On Thu, Jan 23, 2020 at 9:23 AM Michele Lewis wrote: > If you are having problems installing the new update, make

Re: [LegacyUG] Legacy update still not working - done

2020-01-23 Thread EMB
Thank you Chris, but it didn't work at all. Fortunately I had all my 160.000 people and pictures well saved, so I deletet Legacy and did a complete new installation of Legacy. Now it works again! Regards, Eva Am 23.01.2020 um 13:01 schrieb Chris Hill: A 'File could not be locked' error

Re: [LegacyUG] If you are having problems updating

2020-01-23 Thread Michele Lewis
Right click the installation file and Run as Administrator. On Thu, Jan 23, 2020 at 11:26 Michael Christiaens wrote: > Sorry. I must be in that 1% > > I shut off Windows Defender and SmartScreen, but it still does not > install. The other suggestion I saw was to run Windows 10 in Safe Mode to

Re: [LegacyUG] If you are having problems updating

2020-01-23 Thread Michael Christiaens
Sorry. I must be in that 1% I shut off Windows Defender and SmartScreen, but it still does not install. The other suggestion I saw was to run Windows 10 in Safe Mode to install. Why do you folks make it so complicated? The concept of installing an update was very simple for a long time. Now it is

[LegacyUG] Help with link for Deluxe version, please

2020-01-23 Thread Cynthia N. Russell
Please give me baby steps. All I see on the Legacy home page is the Regular version to upgrade. Please tell me where I find the following in order. Step 1: Step 2: Step 3. Thanking you in advance, 81 years young, but not always wise  Cynthia Dodd Nichols Russell

Re: [LegacyUG] New feature!

2020-01-23 Thread Christopher Seward Sr
Mine were. All things being the same outside of the update, I would have to conclude that it had something to do with it. On Thu, Jan 23, 2020, 9:36 AM Brian Kelly wrote: > No. None of my links to people in FamilySearch were affected by the new > version. > > Brian Kelly > > On 23-Jan.-20 9:51

Re: [LegacyUG] New feature!

2020-01-23 Thread Brian Kelly
No. None of my links to people in FamilySearch were affected by the new version. Brian Kelly On 23-Jan.-20 9:51 a.m., Christopher Seward Sr. wrote: Is this "new feature" what's responsible for most of my links to people in FamilySearch being gone today? -- LegacyUserGroup mailing list

Re: [LegacyUG] New feature!

2020-01-23 Thread Christopher Seward Sr.
Is this "new feature" what's responsible for most of my links to people in FamilySearch being gone today? On 1/22/2020 2:48 PM, Michele Lewis wrote: The developers have added a new feature to the Legacy FamilySearch interface. Check it out!

[LegacyUG] If you are having problems updating

2020-01-23 Thread Michele Lewis
If you are having problems installing the new update, make sure all others programs have been shut down first and run the installation as an administrator. Right click the downloaded installation file and there you will see Run as Administrator. This will knock out 99% of the problems. Michele

Re: [LegacyUG] Windows Defender

2020-01-23 Thread Chris Hill
No problem with me and correctly loads the web page for Legacy News in Chrome from Legacy Home, and can also run a search on Google. Regards Chris -- Original Message -- From: "Jack Earnshaw" To: "Legacy User Group" Sent: 23/01/2020 12:09:08 Subject: Re: [LegacyUG] Windows Defender

Re: [LegacyUG] Windows Defender

2020-01-23 Thread Jack Earnshaw
Thanks for your comments - .339 installed OK and running, but still can't see Legacy News on Home Page "Make sure you are connected to the internet and then click here to retrieve the latest news items.". Similarly, Check for Updates won't work as it tells me (eventually) that I need to be

Re: [LegacyUG] Legacy update still not working

2020-01-23 Thread Chris Hill
A 'File could not be locked' error usually applies when opening an Access database which the system thinks is already open. Access creates a lock file .ldb when it opens a file and removes it when it closes. The main Legacy database, .fdb, is actually an Access database and opening

[LegacyUG] Legacy update still not working

2020-01-23 Thread EMB
Hallo all, I downloaded the update via my existing program (German). Download was ok, the new version is existing on my laptop now. But when I try to open the program I get following message: Error Opening Message File  - Datei konnte nicht gesperrt werden I never wanted to "sperren" (means