RE: [LegacyUG] File ID number

2004-11-22 Thread LegacySupport
Harvey, Click the Reset button in the main report options window and then reselect your choices. Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED] http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message,

RE: [LegacyUG] File ID number

2004-11-23 Thread LegacySupport
Harvey, I'm glad she suggested that. I don't know why sometimes resetting doesn't clear things. If that didn't work, deleting would have been my next suggestion! (Maybe I should just put the two together? Reset and if that doesn't work delete) Some users get really nervous when I ask them to

[LegacyUG] Are you all awake?

2004-11-23 Thread LegacySupport
All of a sudden it got awfully quiet! Just checking on the list to make sure it's working! Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED] http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please

RE: [LegacyUG] Date issue

2004-11-24 Thread LegacySupport
Jack, We've run into a problem with the Potential Problems report and double dating. I *think* Dave's taken care of it for the next build (I'll double check) and if you deselect use double dating under Options Customize Dates before running the report, you won't get the error. Thanks for using

RE: [LegacyUG] Runtime error 20002

2004-11-26 Thread LegacySupport
Dee, I'm responding to you off-list about this problem - hopefully we can track it down and get it fixed. Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED] http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this

RE: [LegacyUG] File Extensions?

2004-11-26 Thread LegacySupport
Susan, CB = Clipboard TC = To-Do Clipboard FG = Focus Group HIS = History List Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED] http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all

RE: [LegacyUG] Offline folders

2004-11-26 Thread LegacySupport
Martin, As long as you have Legacy installed on both computers and share the Legacy files, you should have no problem accessing the file on the computer where the file is stored from another computer on your network. I'm currently looking at the Legacy file stored on another computer from my

RE: [LegacyUG] County Verifier Wrong? 2

2004-11-28 Thread LegacySupport
All you need to do when you find an error in the US County Verifier database is first to make sure you have the most recent build of Legacy and then, if you do and still find the error, send a message to [EMAIL PROTECTED] and we'll get it fixed for the next build! The Geo Location Database and

[LegacyUG] Requests for files

2004-11-29 Thread LegacySupport
Hopefully most of the people who are requesting Robert's file have already done so, but for those of you who haven't, please email him directly and not to the list! This request applies for responding to *anyone* who posts that they have a file or other attachment that they obviously want to

RE: [LegacyUG] family information in MS Access database

2004-11-30 Thread LegacySupport
And I never received it through the LUG list! I'll have Jim check into this! Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED] http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all

[LegacyUG] Attachments

2004-12-01 Thread LegacySupport
Jim sent a test message to the list with an attachment. I didn't see it show up on the list so I can only assume that he has the problem fixed with the attachments coming through. Both the message and the attachment should be rejected. Thanks for using Legacy. Sherry Customer Support Millennia

RE: [LegacyUG] Digest Format

2004-12-01 Thread LegacySupport
Joshua, This has come up before. With the list server that we're using, that option isn't available. Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED] http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this

RE: [LegacyUG] Problem in Location List

2004-12-01 Thread LegacySupport
I contacted Kathie off list about this. Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED] http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks.

RE: [LegacyUG] Runtime error

2004-12-02 Thread LegacySupport
Herman, If you go to our website at http://www.LegacyFamilyTree.com/Help.asp Solutions by Error Number, you'll find the solution to this error message, along with many others. Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED]

RE: [LegacyUG] Error 527

2004-12-02 Thread LegacySupport
Did you have the file open elsewhere when you were attempting to do the backup? Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED] http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all

RE: [LegacyUG] Question about Deluxe Edition

2004-12-04 Thread LegacySupport
Cindy, The customer number would also be on the packing list that came with the CD. It starts with a 5 and is in the same format as the v4 number. If it isn't there, send an email to [EMAIL PROTECTED] and they'll check on it for you. Thanks for using Legacy. Sherry Customer Support Millennia

RE: Subject::: Serious Problem Re: [LegacyUG] Posting to the List

2004-12-04 Thread LegacySupport
Lance, Thanks for forwarding this. Donna, you need to make sure your message is in plain text, not HTML. With your message being forwarded, I don't know what the original format was, but I bet it's in HTML! If you go to our website at http://helpdesk.rootsweb.com/listadmins/plaintext.html,

RE: [LegacyUG] Error message 76

2004-12-05 Thread LegacySupport
Ruth, Which build do you have? 26 Oct is the most recent one. Try updating if you don't have that build and also reset the webpage creation options and try again. This was a problem in having spaces in the path for the pictures. Thanks for using Legacy. Sherry Customer Support Millennia

RE: [LegacyUG] Legacy Database Hierarchy

2004-12-05 Thread LegacySupport
Not to mention illegal to reverse-engineer any program except open-source software! From the License.txt file in your Legacy folder: 3. OTHER RESTRICTIONS. You may not rent or lease the SOFTWARE. You may not reverse engineer, decompile, or disassemble the SOFTWARE. Non-disclosure agreements

RE: [LegacyUG]canvass

2004-12-07 Thread LegacySupport
Ok - before everyone gets upset about the spam - someone must have spoofed Ken's email address otherwise this would never have gotten through! Looking at the message headers, this came from outside the US This is the first time I've seen something like this happen!!! Obviously we can't

RE: [LegacyUG] Question about Deluxe Edition

2004-12-07 Thread LegacySupport
Cindy, Customer numbers are version specific. Did you purchase the Deluxe Edition of Legacy v5? Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED] http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message,

RE: [LegacyUG] Problem Report for Dual Dating

2004-12-08 Thread LegacySupport
This is the first I've heard of the apostrophe message with the marriage date only. It's been reported that *if* Use Double Dating is selected in Options Customize Dates, then the Potential Problems report will indicate that either the date is unrecognized or has extra text in it. This has

RE: [LegacyUG] Question - Location List

2004-12-12 Thread LegacySupport
Jane, I didn't understand your question at first, but yes, that's how occuptions landed in the Master Location List. FTM uses a PLAC tag when exporting Facts. That tag is reserved for Locations and any field that has that tag will automatically be imported to a location! Dave has fixed that in

RE: [LegacyUG] The one thing that does drive me nuts about Legacy

2004-12-12 Thread LegacySupport
Juli, Dave has tightened this up a bit, but with the language versions we're working on and the fact that some languages have a lot longer word for private than we do, a bit more space is reserved for the word in other languages. Try clicking below or before the Private line, not right next to

RE: [LegacyUG] The one thing that does drive me nuts about Legacy

2004-12-12 Thread LegacySupport
Just be patient, is all I can say! Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED] http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks.

RE: [LegacyUG]

2004-12-21 Thread LegacySupport
Please do no share surname searches or research on the LUG mailing list. The purpose of the group is to discuss Legacy and the Legacy add-on programs. The list has been busy enough as it is!!! Thanks, Sherry Customer Support Millennia Corporation [EMAIL PROTECTED]

RE: [LegacyUG] PDF files (Yes, Sharon, they are broken)

2004-12-21 Thread LegacySupport
Hi Dan, Oh! I didn't know there was a v7 out now. I quickly dumped v6 because it was so slow and added that printing thing that I had no use for. Legacy pdf files have had no problems with Reader v5 or 6. I just downloaded the basic version of the Reader, thinking if there were problems, they

RE: [LegacyUG] PDF files (Yes, Sharon, they are broken)

2004-12-21 Thread LegacySupport
Jon, I didn't see anything like that when I downloaded but then I didn't look too hard g. I didn't uninstall Adobe Reader v5 before installing v7. It installed v7 in a separate folder, but messed up the config for Reader v5. When I open it, I get a message You cannot current view Adobe PDF files

RE: [LegacyUG] PDF files (Yes, Sharon, they are broken)

2004-12-21 Thread LegacySupport
Jon, I don't know what the official Legacy position is since we just found out about the problem and I haven't heard back from the programmers yet, but I personally would not recommend installing Reader v7 if you want to view Legacy files after creating them in pdf. There obviously is a problem

RE: [LegacyUG] PDF files (Yes, Sharon, they are broken)

2004-12-21 Thread LegacySupport
Jennifer, Not true. On 24 Oct, I wrote to you: Both files opened just perfectly for me using Acrobat Reader v5. I'm wondering if they were corrupted in the transfer to your friend somehow? Can you open them ok? Does she have problems with any other pdf files? You had reported They looked OK

[LegacyUG] Topic on Sourcing

2004-12-24 Thread LegacySupport
This is a very good subject, but however I've received a concern about the listers getting too far off the LUG list focus of using Legacy. A couple of the messages on sources have been very long and wordy and we all need to remember that some listers pay by the minute to download messages. Also,

RE: [LegacyUG] Geo Location

2004-12-28 Thread LegacySupport
Ann, Thanks for the correction. As for the St. vs Saint, the Geo database has locations with both in it. As Bob mentioned, Saint is the way that the location is in the US Geographic Names Server. Also, the official website for the city http://www.ci.stpaul.mn.us/ spells it out. Thanks for

RE: [LegacyUG] Geo Location

2004-12-28 Thread LegacySupport
Dave, At this time, there's no way to edit the Geo Database and I'm not sure when it will be updated. No patches have been released and if one were to be done, you'd all be notified through the list or through the Legacy News. Did you save the Regional databases after you downloaded and

RE: [LegacyUG] Geo Location

2004-12-28 Thread LegacySupport
John, Go to Options Customize Other and click on the Database Maintenance button, where you'll find the setup screen and the ability to delete the database. Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED] http://www.LegacyFamilyTree.com We are

RE: [LegacyUG] Enhancement 4 Search Replace

2004-12-28 Thread LegacySupport
Matt, Do you ever send a report to family members or fellow researchs with underlines for blank fields to be filled in? If so, then you *don't* want to add Unknown to the death field (or anything to any blank fields) as the program will think you already have the info and you won't get the

RE: [LegacyUG] problem with moving Legacy to a new computer

2004-12-29 Thread LegacySupport
Chris, Look on the right side of the assigned sources list, right under Add a New Source and see if there's a check mark in the Show all Events box. There should be in order to see all events that don't have a source attached. Thanks for using Legacy. Sherry Customer Support Millennia

RE: [LegacyUG] LIVING details

2004-12-29 Thread LegacySupport
Martin, You could always mark yourself not alive on the Individual Information window You don't need to put in dates or any other info. Just don't forget to change yourself back to living after you've created the gedcom. Thanks for using Legacy. Sherry Customer Support Millennia

RE: [LegacyUG] tagging a family

2004-12-29 Thread LegacySupport
Actually, if you go to our website at http://www.LegacyFamilyTree.com/Tips.asp, you'll find an article under Splitting Files that has step-by-step instructions for splitting a file into two or more. Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED]

RE: [LegacyUG] GEO locations?

2004-12-30 Thread LegacySupport
Gail, Go to Options Customize Other and click on the Database Maintenance button. This is discussed in the Help file in Legacy under Geo Location Database Setup Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED] http://www.LegacyFamilyTree.com We are

RE: [LegacyUG] Entering non married couple/printing out sources info

2004-12-30 Thread LegacySupport
RJ, On the individual information window, you can indicate a person was never married, although if he or she is in a relationship and you're indicating that relationship (as in living together, etc), in order for them to show as not married, you need to select Unmarried for the status. Thanks

RE: [LegacyUG] sorting tagged records

2004-12-31 Thread LegacySupport
Myrna, Don't forget, when you get computer access you can always go to the archives (URL at the bottom of every message) and catch up on the messages there! Have a great trip! Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED]

RE: [LegacyUG] When will we get yes/no/unknown for living?

2004-12-31 Thread LegacySupport
Quite frankly, I would be very hesitant to publish those with unknown living status for the mere fact that they could still be living. IMHO, anyone over the default age Advanced Set Living age of 120 is safe to publish (in which case, with the Advanced Set Living feature you can mark them all as

RE: [LegacyUG] A New Year sorrow

2005-01-02 Thread LegacySupport
I would like to request that no one make any further response to the list about this thread - if you have any comments about Kristian's message, please send them directly to him. I have given Kristian a strong warning about these two posts that he's made. They are not appropriate for the LUG list

RE: RE: [LegacyUG] Does anything unexplicibly start besides Legacy when you start Legacy?

2005-01-02 Thread LegacySupport
Bruce, You're on a mailing list - you're going to get copies of everything posted to this list. If you no longer wish to be on the mailing list, please see the link at the bottom of every message that leads you to our website where you can unsubscribe. Thanks for using Legacy. Sherry Customer

RE: [LegacyUG] A New Year sorrow

2005-01-03 Thread LegacySupport
Of Dennis Nichols Sent: Sunday, January 02, 2005 10:55 PM To: LegacyUserGroup@mail.millenniacorp.com Subject: RE: [LegacyUG] A New Year sorrow At 1/2/2005 09:44 AM, LegacySupport wrote: I would like to request that no one make any further response to the list about this thread - if you have any

RE: [LegacyUG] Changing Compiler Information

2005-01-03 Thread LegacySupport
Mary Alice, Try resetting the report options by clicking on the Reset button on the main options window. Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED] http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this

RE: [LegacyUG] can you customize the Never Married feature?

2005-01-03 Thread LegacySupport
Ron, Did you import a gedcom from Generatons? This is the behaviour we see with FreeForm sources in a Generations gedcom and there's no way we can work around that with the Legacy import. In order to get the text for all sources to print, go to Options Customize Sources and select the option

RE: [LegacyUG] Problem restoring a family file

2005-01-03 Thread LegacySupport
Glenn, A multimedia backup doesn't open with the File Restore Family File. You need to use WinZip or a similar compression program or Windows XP compression utility to extract the files. Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED]

RE: [LegacyUG] Distance

2005-01-03 Thread LegacySupport
Replied off list. Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED] http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. -Original Message-

RE: [LegacyUG] Sources - Print text on reports

2005-01-03 Thread LegacySupport
Ron, Under Options Customize Sources, make sure the option to include the Source List Name has been deselected. You'll probably want to gradually work through the Master Sources and reformat them to a more proper format. Thanks for using Legacy. Sherry Customer Support Millennia Corporation

RE: [LegacyUG] CSV files

2005-01-03 Thread LegacySupport
Don't click on the Save button - that's the button to save your report settings. Click on the CSV file button under Report Destination and then click on the Create button at the top - just as if you were saving one of the report files to rtf, html or txt. Thanks for using Legacy. Sherry Customer

RE: [LegacyUG] Customizing Never Married feature and more

2005-01-04 Thread LegacySupport
Jane, Every child must have two parents. It's not a marriage structure, it's a parental structure. The mother can be marked as This person never married and in the Individual Information Edit window, you can change the designations for the Family View, how the unknown is referred to, etc.

RE: [LegacyUG] CSV files

2005-01-05 Thread LegacySupport
Jack, Why not just tag the ancestors or descendants using Advanced Tagging and make a csv from the Name List report? Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED] http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying

RE: [LegacyUG] Mea Culpa - Geo Database

2005-01-06 Thread LegacySupport
No problem Ann. I'll just delete your other message then. We're not editing the Geo Database at this time, however I am saving all error reports for when we can edit the database. Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED]

RE: [LegacyUG] trouble updating Legacy to the latest build

2005-01-06 Thread LegacySupport
Barbara, You probably have the install from the web option. You need to make sure that you're connected to the internet and that you don't have a firewall blocking access to our website by the installation applet. Make sure that you don't have a spam blocker that's trapped the email with the

RE: [LegacyUG] trouble updating Legacy to the latest build

2005-01-07 Thread LegacySupport
? It used to work; then it stopped working. Of course I'm connected to the internet, but installing from the web doesn't work because I don't get the password e-mailed to me. I have no spam blocker. - Original Message - From: LegacySupport [EMAIL PROTECTED] To: LegacyUserGroup

RE: [LegacyUG] Map report

2005-01-12 Thread LegacySupport
Animap can be purchased from our online store http://www.legacyfamilytree.com/Store/enter.html?target=../en-us/dept_1.html and click on the Software Etc tab. I believe it's a little less expensive through us than through Goldbug. It's a great program for tracking changes of US county boundaries

RE: [LegacyUG] adding a - to a date

2005-01-12 Thread LegacySupport
Donna, Almost, but not quite g In the section Separators for numeric dates, change that to a dash. Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED] http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message,

RE: [LegacyUG] Map report

2005-01-12 Thread LegacySupport
or higher looks like Animap is 16 bit software. - Original Message - From: LegacySupport Animap can be purchased from our online store http://www.legacyfamilytree.com/Store/enter.html?target=../en-us/dept_ 1.html and click on the Software Etc tab. Legacy User Group Etiquette guidelines can

RE: [LegacyUG] Map report

2005-01-13 Thread LegacySupport
Leon, That probably explains why I've never had problems with AniMap under WinXP - I view just about everything on full screen because of my vision - and I use 800x600 for the resolution g Glad to hear they're coming out with at 32-bit version! Thanks for using Legacy. Sherry Customer Support

RE: [LegacyUG] Using Legacy with USB drive

2005-01-16 Thread LegacySupport
You can use a USB flash drive for your Family Files, however Legacy itself must be installed on a fixed drive. Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED] http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this

RE: [LegacyUG] (1) Page Numbers (2) Duplicate Sources

2005-01-16 Thread LegacySupport
Which report, Ron? For the source, did you select to use Ibid? Then the source won't duplicate. Go to Options Customize Sources for that option. Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED] http://www.LegacyFamilyTree.com We are changing the

RE: [LegacyUG] Fuller Reports

2005-01-18 Thread LegacySupport
It's not grayed out in my installation of Legacy. For those of you who see it grayed out, try clicking on the Reset button on the main report options window for that report. Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED] http://www.LegacyFamilyTree.com

RE: [LegacyUG] Fuller Reports

2005-01-18 Thread LegacySupport
Paula, If I ever find out, I'll let you know rbg Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED] http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks.

RE: [LegacyUG] strange date in source recorded date

2005-01-23 Thread LegacySupport
Joan, I've had one other user report something like this happening. It seemed that the recorded dates in some instances were related to the event date. I haven't been able to duplicate this under normal use. Dates that I enter are staying as entered. Is there a correlation with the event

RE: [LegacyUG] strange date in source recorded date

2005-01-23 Thread LegacySupport
- From: LegacySupport [EMAIL PROTECTED] To: LegacyUserGroup@mail.millenniacorp.com Sent: Sunday, January 23, 2005 2:47 PM Subject: RE: [LegacyUG] strange date in source recorded date Joan, I've had one other user report something like this happening. It seemed that the recorded dates

RE: [LegacyUG] strange date in source recorded date

2005-01-24 Thread LegacySupport
Foxy, Which program created the gedcom? Which build of Legacy are you using (go to Help General Information or Internet Check for Legacy Update)? Would you please email the gedcom directly to me at [EMAIL PROTECTED] so I can check out how it was configured during creation and see if I can

RE: [LegacyUG] Calendar list report / creator

2005-01-24 Thread LegacySupport
Alastair, Please email the cal.usr file to me directly at [EMAIL PROTECTED] so I can take a look at your options. Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED] http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to

RE: [LegacyUG] You do not have permission??

2005-01-26 Thread LegacySupport
Ron, Did you save the file to the hard drive first and then burn it over to the DVD? Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED] http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include

RE: [LegacyUG] You do not have permission??

2005-01-27 Thread LegacySupport
after a session when you hit backup. Regards Ron Hume Victor Harbor South Australia - Original Message - From: LegacySupport [EMAIL PROTECTED] To: LegacyUserGroup@mail.millenniacorp.com Sent: Thursday, January 27, 2005 3:59 PM Subject: RE: [LegacyUG] You do not have permission?? Ron

RE: [LegacyUG] uninstalling Legacy V4

2005-01-30 Thread LegacySupport
Gilles, If you uninstall Legacy v4 through the Control Panel, you'll need to reinstall Legacy v5. However, if you uninstall through Start Programs and use the uninstall under the Legacy v4 folder, then you *should* be ok. Just remember, the uninstall doesn't remove the entire folder. It's

RE: [LegacyUG] Problem with PDF Creation

2005-01-31 Thread LegacySupport
Gene, There's a problem viewing files created in Legacy with Adobe Reader v7. We're not sure why Adobe didn't make the program backwardly compatible with earlier versions of pdf files. Our programmers are working on this. The only thing that you can do at this time is to go back to an earlier

RE: [LegacyUG] Selecting names to print using Name List- Legacy 5

2005-01-31 Thread LegacySupport
Gerry, Do a File File Maintenance Check/Repair and see if that helps. Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED] http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous

RE: [LegacyUG] Modified Register Descendant Report

2005-01-31 Thread LegacySupport
Mary, You could try resetting the report options - click on the Reset button on the main options window. Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED] http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this

RE: [LegacyUG] Which files do I back up on CD-RW?

2005-01-31 Thread LegacySupport
Jan, You should just do a backup of the Family File and then burn that backup over to the CD. That way, you'll have all the necessary associated files in one neat bundle with the main Family File. The backup file has the extension of .zip. I hope RW disks are more reliable than they used to

RE: [LegacyUG] Modified Register Descendant Report

2005-01-31 Thread LegacySupport
- Original Message - From: LegacySupport [EMAIL PROTECTED] To: LegacyUserGroup@mail.millenniacorp.com Sent: Monday, January 31, 2005 3:45 PM Subject: RE: [LegacyUG] Modified Register Descendant Report Mary, You could try resetting the report options - click on the Reset button on the main

RE: [LegacyUG] Legacy to FTM

2005-01-31 Thread LegacySupport
GenViewer Legacy is indeed an add-on program which we sell. You can find out more about it at http:/www.LegacyFamilyTree.com/Add-Ons.asp. It's my second most-favorite genealogy program (three guesses as to which my first most favorite is - and the first two guesses don't count rbg) Thanks for

RE: [LegacyUG] Descendant Reports Not Highlighting Direct Line Children

2005-01-31 Thread LegacySupport
Good suggestions Cathy! Also, sometimes I've noticed that the names don't appear to be bold but if I enlarge the preview, the bold shows. Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED] http://www.LegacyFamilyTree.com We are changing the world of

RE: [LegacyUG] Marriage on Report=Descendent Chart

2005-02-04 Thread LegacySupport
Jack, Go to the Legacy Help file and look up Multiple and Single Parents. You can certainly link children to a father with no wife, a woman with no husband and a father with multiple wives or a mother with multiple husbands, attaching the child to the appropriate father or mother. Thanks for

RE: [LegacyUG] More on Formatting notes

2005-02-04 Thread LegacySupport
Dave's the one to handle this. I'll make sure he sees the suggestion. It might be helpful to have the options under Options Customize Fonts also defined. I would expect Event Notes to be under the Notes font option, so maybe Dave needs to look at that too? But then, maybe since Events would

RE: [LegacyUG] Help re installing Legacy update

2005-02-04 Thread LegacySupport
It sounds like you're either trying to update from within Legacy or you downloaded the Install from the Web option. Make sure you're connected to the internet and that you don't have a firewall blocking the installation program's access to the web. Thanks for using Legacy. Sherry Customer

RE: [LegacyUG] 2 Problems

2005-02-05 Thread LegacySupport
Henry, The languages aren't available yet except in creating some reports. When in the Report Options windows, if you see a bar that says Report Language, you know you can create that report in any one of several languages. To use dual monitors, you need to have a video card that supports dual

RE: [LegacyUG] Legacy - sending multiple emails

2005-02-05 Thread LegacySupport
Dick, Are you using Rules to filter your emails? Incorrect settings is the most common reason for receiving duplicates. Also make sure your server is cleared at the end of a download (if it's not clearing, then you'd be getting duplicates of everything) Thanks for using Legacy. Sherry Customer

RE: [LegacyUG] e-mail address problem

2005-02-06 Thread LegacySupport
John, Write down your customer number. With Legacy closed, go to the Legacy folder on your hard drive and delete the legacy5.lic file. Then go back into Legacy and go to Help Unlock Help Unlock Legacy Deluxe and enter your name and customer number again. Thanks for using Legacy. Sherry

RE: [LegacyUG] e-mail address problem

2005-02-06 Thread LegacySupport
Leon, We don't recommend manually editing that file - a certain spacing is required. It's best just to delete it and unlock the Deluxe again. Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED] http://www.LegacyFamilyTree.com We are changing the world of

RE: [LegacyUG] How can I stop receiving messages?

2005-02-06 Thread LegacySupport
Leo, I have just gone to the website and unsubscribed you. The email address you were subscribed with is the one I'm cc'ing you at - is that the one you've been trying to unsubscribe with? Let me know if you continue to get messages. Thanks for using Legacy. Sherry Customer Support Millennia

RE: [LegacyUG] What ever happened to:

2005-02-06 Thread LegacySupport
Bill, Yup - it was showing as Ahnentalfel (Ancestor) on the button, I'll bet the title was shortened on the button to accommodate the future language versions of Legacy? Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED] http://www.LegacyFamilyTree.com We

RE: [LegacyUG] Lineage Report

2005-02-06 Thread LegacySupport
Kathie, At this time, the lineage report is for the paternal line only. The maternal line is on the programmer's list of things to do. Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED] http://www.LegacyFamilyTree.com We are changing the world of

RE: [LegacyUG] backups

2005-02-06 Thread LegacySupport
Jan, What do you mean by a readable backup? There haven't been any changes to the backup that I know of. It's simply a compressed file of your Family File and associated files (the FG, TG, CB, etc files) The instructions on our website are about as clear as I can explain on how to create a

RE: [LegacyUG] disappearing photos question

2005-02-08 Thread LegacySupport
An even easier way yet is to go to Options Customize Locations and click on the Test all multimedia paths button to reset the links. Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED] http://www.LegacyFamilyTree.com We are changing the world of genealogy!

RE: [LegacyUG] Update installed in wrong place. Can I move it?

2005-02-08 Thread LegacySupport
Steven, If you moved the original installation to the N drive, that's where the problem lies. You need to uninstall Legacy, go to the c:\ drive and completely delete the installation on that drive. Then the reinstall should go to the N drive. If you have the Deluxe Edition, it should go to the

RE: [LegacyUG] *Major* problem re PDF files

2005-02-08 Thread LegacySupport
Ruth Ann, One other user has reported this error message and I haven't been able to duplicate it. Did you use the default fonts in Legacy to create the charts/reports? If not, please contact me off list at [EMAIL PROTECTED] Thanks for using Legacy. Sherry Customer Support Millennia

[LegacyUG] Adobe Reader problem

2005-02-09 Thread LegacySupport
Hi all, It appears that many users have been getting the error message 'Font has not been set' when trying to view files created in the latest Legacy build, using an earlier version of Acrobat Reader. We could sure use your help in trying to figure out what's going on with Acrobat Reader and

RE: [LegacyUG] LegacySetup.exe

2005-02-12 Thread LegacySupport
George, Click on Close to close the setup menu and then using Windows Explorer, copy the file from the CD to somewhere on the hard drive that you'll remember so you can burn it to a new CD. Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED]

RE: [LegacyUG] Adobe Acrobat and Legacy Problem

2005-02-12 Thread LegacySupport
Adobe Reader v7 can only be run in Windows 2000 and Windows XP. Unfortunately, the ocx files that are needed to fix the problem with that ended up breaking earlier versions of Adobe Reader in earlier versions of Windows. The ocx files work fine in Windows 2000 and Windows XP with earlier versions

RE: [LegacyUG] Font has not been set

2005-02-12 Thread LegacySupport
Jan, First of all - anyone interested in the files, please email Jan directly Jan, could you please email those to me at [EMAIL PROTECTED] Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED] http://www.LegacyFamilyTree.com We are changing the world of

RE: [LegacyUG] G-MAIL BY GOOGLE

2005-02-18 Thread LegacySupport
PLEASE - No More G-mail messages. This is totally off topic and the list has been *way* too active as it is! (Sorry I didn't jump on this sooner, but today was the first I've had a chance to check the LUG list for a couple of days) Thanks for using Legacy. Sherry Customer Support Millennia

RE: [LegacyUG] Error 5 Problem

2005-02-18 Thread LegacySupport
Carol, Delete all .USR files in the Legacy folder on your hard drive. This will delete any preexisting user settings. The files will be recreated automatically when you re-install Legacy and you'll need to redo your settings. Next uninstall Legacy, restart your computer and then re-install

RE: [LegacyUG] PAF Insight

2005-02-18 Thread LegacySupport
Actually, this feature isn't quite ready for prime-time! You'll find that it's still buggy so don't expect too much from it. Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED] http://www.LegacyFamilyTree.com We are changing the world of genealogy! When

RE: [LegacyUG] Which files do I back up on CD-RW?

2005-02-21 Thread LegacySupport
, and it worked. What am I missing? Why do I need to backup to the hard drive and then burn that to CD? Thank you for helping me to understand. Marie -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of LegacySupport Sent: Monday, January 31, 2005 2:45 PM

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