RE: SMB IT provider Q

2013-02-04 Thread David Lum
yet to need this service but that doesn't mean it might not happen. Perhaps I'll give them the options and see how they vote. From: Art DeKneef [mailto:art.dekn...@cox.net] Sent: Sunday, February 03, 2013 4:41 PM To: NT System Admin Issues Subject: RE: SMB IT provider Q That is a service I

RE: SMB IT provider Q

2013-02-04 Thread Mike Hoffman
know of one guy who used to always use workstation class machines for SBS anyway - so if you have a few in the office you have redundancy on site. Mike From: David Lum [mailto:david@nwea.org] Sent: 04 February 2013 15:35 To: NT System Admin Issues Subject: RE: SMB IT provider Q I am similar, I

RE: SMB IT provider Q

2013-02-04 Thread Walker, Michael
That's why I always sell Dell Pro Support. If their business is critical, 5 Years of 2 or 4 hour 7x24 Onsite Service. If the server is older than 5 years, replace it. Let Dell carry the risk of their hardware. Michael Walker Senior Network Engineer Citrus Valley Health Partners 1115 S.

RE: SMB IT provider Q

2013-02-03 Thread Ben M. Schorr
I'd probably offer it as a service for a nominal fee - maybe $25 a month per customer? Of course you run the risk of having multiple customers suffer failures at the same time and they'll be rightfully upset if you don't have the spare hardware available to get them back up when that happens...

RE: SMB IT provider Q

2013-02-03 Thread Mike Hoffman
To: NT System Admin Issues Subject: RE: SMB IT provider Q I'd probably offer it as a service for a nominal fee - maybe $25 a month per customer? Of course you run the risk of having multiple customers suffer failures at the same time and they'll be rightfully upset if you don't have the spare

RE: SMB IT provider Q

2013-02-03 Thread David Lum
System Admin Issues Subject: RE: SMB IT provider Q Why not give the clients each a server which can be re-tasked at short notice? If you store the backup images on a device that you can hyper-v up if necessary then it has great value for the client to have available for themselves. We have

Re: SMB IT provider Q

2013-02-03 Thread Ben Scott
On Sun, Feb 3, 2013 at 1:56 PM, Mike Hoffman m...@drumbrae.net wrote: Why not give the clients each a server which can be re-tasked at short notice? 'cause small biz customers are the definition of penny wise, pound foolish. They won't invest in the cost of another server, but I bet they'll

Re: SMB IT provider Q

2013-02-03 Thread Ben Scott
On Sun, Feb 3, 2013 at 12:10 PM, David Lum david@nwea.org wrote: It’s possible of course that both clients could have an outage on the same day, in which case I’d totally screwed in many ways, so not sure how to handle not being able to deliver something they’ve been paying for, except

RE: SMB IT provider Q

2013-02-03 Thread Ben M. Schorr
That was my thought as well. Ben M. Schorr Chief Executive Officer Roland Schorr Tower www.rolandschorr.com -Original Message- From: Ben Scott [mailto:mailvor...@gmail.com] Sent: Sunday, February 3, 2013 1:21 PM To: NT System Admin Issues Subject: Re: SMB IT provider Q On Sun, Feb 3

Re: SMB IT provider Q

2013-02-03 Thread Andrew S. Baker
If you get them to buy into the $25/mo peace of mind, then start with a single server, but add another for every 4-7 clients that buys into the service (use a number that works to minimize your risk here). If you had 4 or 5 customers buying into this, the servers would pay for themselves in

RE: SMB IT provider Q

2013-02-03 Thread Brian Desmond
To: NT System Admin Issues Subject: Re: SMB IT provider Q If you get them to buy into the $25/mo peace of mind, then start with a single server, but add another for every 4-7 clients that buys into the service (use a number that works to minimize your risk here). If you had 4 or 5 customers

RE: SMB IT provider Q

2013-02-03 Thread Mike Hoffman
and dual 750Gb SSD drives in it. Just get a laptop like that and claim it as a business expense. Mike From: Andrew S. Baker [mailto:asbz...@gmail.com] Sent: 03 February 2013 21:01 To: NT System Admin Issues Subject: Re: SMB IT provider Q If you get them to buy into the $25/mo peace of mind, then start

Re: SMB IT provider Q

2013-02-03 Thread Ben Scott
On Sun, Feb 3, 2013 at 5:30 PM, Brian Desmond br...@briandesmond.com wrote: How does the cost of this compare to simply putting the actual server under a warranty with Dell that has an SLA on parts? You can get 4 hour turnaround 24x7 if you ask. At $25/mo, that’s $300 a year, IIRC a 3 year

RE: SMB IT provider Q

2013-02-03 Thread Art DeKneef
: David Lum [mailto:david@nwea.org] Sent: Sunday, February 3, 2013 12:46 PM To: NT System Admin Issues Subject: RE: SMB IT provider Q This is actually the other idea I was considering, have this 2nd server host the patching/anti-virus, etc stuff on a VM and the host could also store the backup

Re: SMB IT provider Q

2013-02-03 Thread Bill Humphries
There is some value in having it offsite in case of disaster or equipment gets stolen. You could be snazzy and do both onsite and charge the $25 for an offsite option. Bill From: David Lum Sent: Sunday, February 03, 2013 2:46 PM To: NT System Admin Issues Subject: RE: SMB IT provider Q

RE: SMB IT provider Q

2013-02-03 Thread Brian Desmond
: Bill Humphries [mailto:nt...@hedgedigger.com] Sent: Sunday, February 3, 2013 7:27 PM To: NT System Admin Issues Subject: Re: SMB IT provider Q There is some value in having it offsite in case of disaster or equipment gets stolen. You could be snazzy and do both onsite and charge the $25

Re: SMB IT provider Q

2013-02-03 Thread Bill Humphries
I was only talking about storing hardware for disaster purposes. From: Brian Desmond Sent: Sunday, February 03, 2013 9:42 PM To: NT System Admin Issues Subject: RE: SMB IT provider Q Ask your insurance agent about what your liability coverage looks like for storing a customer’s data in your