[phpug] Re: [OT] Clients that don't pay

2009-03-02 Thread Michael
On Mon, 02 Mar 2009 20:47:43 Berend de Boer wrote: Michael == Michael mich...@networkstuff.co.nz writes: Michael The vast majority of people in the web development industry Michael are complicit in this problem by taking on jobs where they Michael KNOW the customer is going to

[phpug] Re: [OT] Clients that don't pay

2009-03-02 Thread Hamish Campbell
Pedant. noun 1. a person who makes an excessive or inappropriate display of learning. 2. a person who overemphasizes rules or minor details. 3. a person who adheres rigidly to book knowledge without regard to common sense. On Mar 2, 9:02 pm, Michael mich...@networkstuff.co.nz

[phpug] Re: [OT] Clients that don't pay

2009-03-02 Thread Berend de Boer
Michael == Michael mich...@networkstuff.co.nz writes: Michael The vast majority of people in the web development industry Michael are complicit in this problem by taking on jobs where they Michael KNOW the customer is going to LOSE MONEY. That is utter nonsense, and

[phpug] Re: [OT] Clients that don't pay

2009-03-02 Thread Michael
On Mon, 02 Mar 2009 21:15:27 Hamish Campbell wrote: Pedant. noun 1.a person who makes an excessive or inappropriate display of learning. 2.a person who overemphasizes rules or minor details. 3.a person who adheres rigidly to book knowledge without regard to common sense.

[phpug] Re: [OT] Clients that don't pay

2009-03-02 Thread Sid Bachtiar
*sigh* If a web developer (or any professional for that matter) always supplies services and products, that are integral to their client's business, and their client makes money from it, the web developer (or any professional) will almost always be paid as a #1 priority. Please read my post

[phpug] Re: [OT] Clients that don't pay

2009-03-02 Thread Michael
On Mon, 02 Mar 2009 22:15:31 Kent Parker wrote: The sad reality IMHO is that few websites make money. Outside of Trade me most NZers prefer to buy their stuff at a bricks and mortar stopfront. Translation: Networkstuff.co.nz is not making any money, so Michael generalizes to include 'most'

[phpug] Re: [OT] Clients that don't pay

2009-03-02 Thread Berend de Boer
Michael == Michael mich...@networkstuff.co.nz writes: Michael PS: I am sick and tired of hearing this 'recession' beat up Michael in the media. I prefer to use another 'R' word - Michael realignment. I can fully agree with this definition :-) -- Cheers, Berend de Boer

[phpug] Re: [OT] Clients that don't pay

2009-03-02 Thread Michael
Clients not paying invoice IS NOT unique to web development industry! It is a problem common to any industry where the good/service is delivered first before asking payment. Agreed in part. Nonwithstanding that these things are relative to how important a customer perceives a product/service

[phpug] Re: [OT] Clients that don't pay

2009-03-02 Thread Karl
The only picture I am getting is that this has detoured in [WOT] terrtory and is becomeing more and more of a pissing contest than an actual discussion. +1 for killing this thread now... *** REPLY SEPARATOR *** On 2/03/2009 at 10:37 p.m. Michael wrote: Get

[phpug] Re: [OT] Clients that don't pay

2009-03-02 Thread Andrew McMurtrie
March 2009 10:40 p.m. To: nzphpug@googlegroups.com Subject: [phpug] Re: [OT] Clients that don't pay The only picture I am getting is that this has detoured in [WOT] terrtory and is becomeing more and more of a pissing contest than an actual discussion. +1 for killing this thread

[phpug] Re: [OT] Clients that don't pay

2009-03-02 Thread James McGlinn
On 2/03/2009, at 10:40 PM, Karl wrote: +1 for killing this thread now... Agree - end of conversation thanks guys. Kind regards, James McGlinn __ CTO Eventfinder Limited Suite 106, Heards Building 2 Ruskin Street, Parnell, Auckland 1052 Phone: +649 365

[phpug] Re: [OT] Clients that don't pay

2009-03-02 Thread Dan Khan
. A - Original Message - From: Andrew McMurtrie and...@anyzoom.com To: nzphpug@googlegroups.com Sent: Tuesday, March 03, 2009 8:55 AM Subject: [phpug] Re: [OT] Clients that don't pay By the way I thought the topic was a good one before it got hijacked! It is a bit like the how much do you

[phpug] Re: [OT] Clients that don't pay

2009-03-02 Thread Andrew McMurtrie
I agree Andrew -Original Message- From: nzphpug@googlegroups.com [mailto:nzph...@googlegroups.com] On Behalf Of Aaron Cooper Sent: Tuesday, 3 March 2009 9:37 a.m. To: nzphpug@googlegroups.com Subject: [phpug] Re: [OT] Clients that don't pay Me too I have to say I saw it coming

[phpug] Re: [OT] Clients that don't pay

2009-03-02 Thread James McGlinn
On 3/03/2009, at 9:36 AM, Aaron Cooper wrote: Perhaps a good Wiki topic at some stage along side the What to charge article?(sans ego-war). There was some decent experienced info in the early posts (Jochen's especially) - and it's a topic that is overlooked by many until it's

[phpug] Re: [OT] Clients that don't pay

2009-03-02 Thread Jochen Daum
I've put what I could think of immediately in the wiki. Feedback and extension is appreciated. Kind Regards, Jochen Daum Chief Automation Officer Automatem Ltd Phone: 09 630 3425 Mobile: 021 567 853 Email: j...@automatem.co.nz Skype: jochendaum Website: www.automatem.co.nz On Tue, Mar 3, 2009

[phpug] Re: [OT] Clients that don't pay

2009-02-28 Thread Karl
You mention options such as ...revert the site to how it was... which implies that even though you don't host the site, you at least have ftp access to the server? If that is the case, a method I found highly effective with a 'repeat offender' a few years back... 1 -

[phpug] Re: [OT] Clients that don't pay

2009-02-28 Thread Michael
Don't ever do this. Looks very bad. Just lodge a claim at your Disputes Tribunal. Which is a fairly straight forward process, but can be time consuming. +1 Given your rational and sensible advice above, I am at a loss as to why you offer the below- If non-paying clients become an issue,

[phpug] Re: [OT] Clients that don't pay

2009-02-28 Thread Michael
On Sat, 28 Feb 2009 20:48:50 Jochen Daum wrote: Hi, I've passed someone on to www.accountsenforcement.co.nz in November and he paid within 3 days from receiving their letter. It did cost $25 + 15% of the invoice. They collected interest - he did have to pay that, but I never asked anyone for

[phpug] Re: [OT] Clients that don't pay

2009-02-28 Thread Jochen Daum
Hello, On Sat, Feb 28, 2009 at 11:11 PM, Michael mich...@networkstuff.co.nzwrote: On Sat, 28 Feb 2009 20:48:50 Jochen Daum wrote: Hi, ... Even if I hosted a site, I would consider it. I had someone in 2007 who went bust and had I collected that way, I would have received more than I

[phpug] Re: [OT] Clients that don't pay

2009-02-28 Thread Sid Bachtiar
Poor excuses for not paying! Don't make this sound like a problem unique to web development industry, if McDonald invoices people after they go home with the burger, it will have the same problem. On Sat, Feb 28, 2009 at 11:11 PM, Michael mich...@networkstuff.co.nz wrote: On Sat, 28 Feb 2009

[phpug] Re: [OT] Clients that don't pay

2009-02-28 Thread Sid Bachtiar
May be I shouldn't use McDonald as an example LOL but you should know what I mean On Sat, Feb 28, 2009 at 11:51 PM, Sid Bachtiar sid.bacht...@gmail.com wrote: Poor excuses for not paying! Don't make this sound like a problem unique to web development industry, if McDonald invoices people

[phpug] Re: [OT] Clients that don't pay

2009-02-28 Thread Michael
On Sat, 28 Feb 2009 23:56:25 Sid Bachtiar wrote: May be I shouldn't use McDonald as an example LOL but you should know what I mean On Sat, Feb 28, 2009 at 11:51 PM, Sid Bachtiar sid.bacht...@gmail.com wrote: Poor excuses for not paying! Don't make this sound like a problem unique to

[phpug] Re: [OT] Clients that don't pay

2009-02-28 Thread Sid Bachtiar
It was a good example. Why? I was just anticipating comments like So you compare web developer to a company that produces junk food, not saying here that McDonald is producing junk food, but pretty sure that many people out there think so. Because McDonalds can read what their customer is

[phpug] Re: [OT] Clients that don't pay

2009-02-28 Thread Harvey Kane
Karl wrote: You mention options such as ...revert the site to how it was... which implies that even though you don't host the site, you at least have ftp access to the server? If that is the case, a method I found highly effective with a 'repeat offender' a few years back...

[phpug] Re: [OT] Clients that don't pay

2009-02-28 Thread Simon Holywell
I remember warning you about that extortionate Irish insurance! :-) 2009/2/28 Harvey Kane har...@harveykane.com Karl wrote: You mention options such as ...revert the site to how it was... which implies that even though you don't host the site, you at least have ftp access to the

[phpug] Re: [OT] Clients that don't pay

2009-02-28 Thread Kent Parker
The only problem with sabotaging your own work is that then the customer really does have a reason not to pay you. There are no easy answers to this. Like Berend, I used the disputes tribunal to reclaim a sum of over $1000. I had to give a little to get what I did. The adjudicator said that

[phpug] Re: [OT] Clients that don't pay

2009-02-28 Thread Dan Khan
Hi Harvey, Yeh, my advice echoes other members already. In the end I changed my payment terms (in proposal) to have three stages, and the final stage (delivery) was after approval on a final pre-live site hosted at my end, and was only made live after payment was received in full. I also

[phpug] Re: [OT] Clients that don't pay

2009-02-28 Thread Michael
I also amended my payment terms to include some pretty harsh late payment penalties - e.g. 10% compounding per month. The invoices included the amount at the bottom, but also the extrapolated late amount if they pay in 60 days and another row for 90 days. For small amounts this can look

[phpug] Re: [OT] Clients that don't pay

2009-02-28 Thread Dave Lane
I haven't had an opportunity to read the entire thread, so apologies if this has been mentioned already: Get your customers to sign a development agreement *before initiating work* which includes your terms and conditions (that include policies for late payment, cost of debt collection, etc.).

[phpug] Re: [OT] Clients that don't pay

2009-02-28 Thread Michael
When I send out my final notices in the past I've included a snippet of my terms that allows me to disable their website until they pay without nageting their payment - my terms of business also make all work my property until paid for in full, so there could be justification for

[phpug] Re: [OT] Clients that don't pay

2009-02-28 Thread Michael
When I send out my final notices in the past I've included a snippet of my terms that allows me to disable their website until they pay without nageting their payment - my terms of business also make all work my property until paid for in full, so there could be justification for contacting

[phpug] Re: [OT] Clients that don't pay

2009-02-28 Thread Andrew McMurtrie
[mailto:nzph...@googlegroups.com] On Behalf Of Michael Sent: Sunday, 1 March 2009 2:21 p.m. To: nzphpug@googlegroups.com Subject: [phpug] Re: [OT] Clients that don't pay When I send out my final notices in the past I've included a snippet of my terms that allows me to disable their website

[phpug] Re: [OT] Clients that don't pay

2009-02-28 Thread Michael
. I would recommend trying to find out how other companies find them to deal with, get some references from them, do some back ground checking to ensure that you aren't stepping into a problem that many others have stepped into before you. Typically if they are bad payers they will

[phpug] Re: [OT] Clients that don't pay

2009-02-28 Thread Michael
On Sun, 01 Mar 2009 18:31:18 James McGlinn wrote: On 1/03/2009, at 6:07 PM, Michael wrote: If someone's business model is based on sales of several thousand dollars at a time, where their clients have 10-20x the 'normal' rate of business failure, is it any wonder they have a problem?

[phpug] Re: [OT] Clients that don't pay

2009-02-28 Thread Kent Parker
.         I haven't heard of this being done but another option for bigger jobs could be to have the payment transferred to a third party in trust so that it is confirmed that the money will be there when payment is required be that a lump sum or progress payments subject to the client

[phpug] Re: [OT] Clients that don't pay

2009-02-27 Thread Jochen Daum
Hi, I've passed someone on to www.accountsenforcement.co.nz in November and he paid within 3 days from receiving their letter. It did cost $25 + 15% of the invoice. They collected interest - he did have to pay that, but I never asked anyone for that. They also collected debt collection costs,