Re: [otrs] CONFIGURATION ITEM

2016-01-19 Thread Diego Chacón
nsultor de Tecnologias* >> *Tel: 22585757 ext 123 <22585757%20ext%20123>* >> *Email:* alv...@gridshield.net >> >> >> - >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive

Re: [otrs] OTRS Can't connect to imap.gmail.com

2015-12-01 Thread Diego Chacón
-- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > -- *Diego Chacón Rojas* ** E-mail: di...@gridshield.net &l

Re: [otrs] OTRS Can't connect to imap.gmail.com

2015-12-01 Thread Diego Chacón
On Mon, Nov 30, 2015 at 11:28 AM, Gökhan Öner <gokhano...@sabanciuniv.edu> wrote: > Hi Diego, > > We have already installed the module. > > Mail::IMAPClient.ok (v3.23) > > > > And works? Do get email and see system logs -- *Diego Chacón Rojas

Re: [otrs] OTRS Can't connect to imap.gmail.com

2015-11-30 Thread Diego Chacón
unt on Thunderbird? Also you can try it with > imap (port 143) instead of imaps. > > Google use imaps -- *Diego Chacón Rojas* ** E-mail: di...@gridshield.net <di...@gridshield.net>* - OTRS mailing list: otrs - Webpa

Re: [otrs] OTRS Can't connect to imap.gmail.com

2015-11-30 Thread Diego Chacón
Run otrs.CheckModules.pl in bin directory. Check Mail::IMAPClient On Mon, Nov 30, 2015 at 8:52 AM, Gökhan Öner <gokhano...@sabanciuniv.edu> wrote: > Yes , > > IMAP enabled at account and i can telnet imap.gmail.com 993 from cli. > > On Mon, Nov 30, 2015 at 4:48

Re: [otrs] OTRS Can't connect to imap.gmail.com

2015-11-30 Thread Diego Chacón
> OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > the gmail account has enable imap? Can you telnet imap.gmail.co

Re: [otrs] Limit help desk access

2015-11-24 Thread Diego Chacón
hanks, > > -- > Atenciosamente, > > Edson Carlos Ericksson Richter > > - > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/l

Re: [otrs] 2.3.4 3.3 OTRS instances running?

2014-05-22 Thread Diego Chacón
ports and the other instance must be installed from source OTRS. Separate instances with different virtual host. Beware of aliases, must be different for each domain. -- Diego Chacón Rojas Gridshield: Information Technology Service Management Teléfono: +506 2258.5757 * E-mail: di...@gridshield.net

[otrs] Auto Reply not working

2009-10-06 Thread Diego Chacón
Hi, OTRS 2.4.4 on FreeBSD, but not send autoreply The messages file log say : [Notice][Kernel::System::Ticket::Article::SendAutoResponse] Sent no 'auto reply' for Ticket [200910061122] (Diego Chacón ch...@x.com) because the sender doesn't want a auto-response (e. g. loop