You can use apache location ip limit. https://httpd.apache.org/docs/2.2/howto/access.html
On Tue, Nov 24, 2015 at 11:32 AM, Edson Richter <edsonrich...@hotmail.com> wrote: > Hi! > > Is there any way to implement such configuration scenario? > > 1) Help desk employees and technicians can access OTRS from our Remote > Desktop Server only (it can be a source IP address check) > 2) Customers can access from anywhere > > I believe this could be achieved in two ways: > > 1) In user configuration, set IP address restriction (better, IMHO). If > the configuration is empty, then it can Access from anywhere. > 2) Customizing the code for each restricted page (which ones?), except > pages customer would have access to. > > Has anyone tried anything similar? > Any tips on how to achieve that? > > > Thanks, > > -- > Atenciosamente, > > Edson Carlos Ericksson Richter > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > -- *Diego Chacón Rojas* ** E-mail: di...@gridshield.net <di...@gridshield.net>*
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
