Re: [otrs] OTRS Special Characters

2016-03-20 Thread Yılmaz Bilgili
Hi, Please have a look at this: http://bugs.otrs.org/show_bug.cgi?id=11645 12-02-2016 00:25 tarihinde John O'Neill yazdı: Hi We have OTRS 5 in place at the moment, all is working well except for when we receive emails in from certain users who have the following footer in their emails

Re: [otrs] OTRS Scheduler Daemon Cron: OTRSBusinessAvailabilityCheck

2015-12-20 Thread Yılmaz Bilgili
Hi, thank you. 18-12-2015 17:41 tarihinde Never Min yazdı: Hi Yilmaz, try this way, work for me. edit this file: /opt/otrs/Kernel/Config/Files/Daemon.xml 1. find: fix: 2. find: fix: -Never 2015-12-18 23:29 GMT+08:00 Yılmaz Bilgili <li...@yilmazbilgili.com>: 18-12-2015

Re: [otrs] OTRS Scheduler Daemon Cron: OTRSBusinessAvailabilityCheck

2015-12-20 Thread Yılmaz Bilgili
It worked, thanks again. 18-12-2015 17:58 tarihinde Renee B yazdı: You have to restart the daemon... Am 18.12.2015 um 16:29 schrieb Yılmaz Bilgili: 18-12-2015 10:38 tarihinde Renee B yazdı: See http://forums.otterhub.org/viewtopic.php?f=62=30820 for instructions how you can disable

[otrs] OTRS Scheduler Daemon Cron: OTRSBusinessAvailabilityCheck

2015-12-18 Thread Yılmaz Bilgili
Hello All, I am getting below error message frequently. When I look at Daemon::SchedulerCronTaskManager::Task , I see the setting is read only or locked. Why I am getting this message or how can I disable this check? I am sure there is no problem with the Internet access of the server.

Re: [otrs] OTRS Scheduler Daemon Cron: OTRSBusinessAvailabilityCheck

2015-12-18 Thread Yılmaz Bilgili
18-12-2015 10:38 tarihinde Renee B yazdı: See http://forums.otterhub.org/viewtopic.php?f=62=30820 for instructions how you can disable the check... Many thanks. - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive:

Re: [otrs] OTRS Scheduler Daemon Cron: OTRSBusinessAvailabilityCheck

2015-12-18 Thread Yılmaz Bilgili
18-12-2015 10:38 tarihinde Renee B yazdı: See http://forums.otterhub.org/viewtopic.php?f=62=30820 for instructions how you can disable the check... Daemon::SchedulerCronTaskManager::Task###OTRSBusinessAvailabilityCheck is deselected now but I just get one more email. I am afraid it didn't

Re: [otrs] OTRS Can't connect to imap.gmail.com

2015-11-30 Thread Yılmaz Bilgili
30-11-2015 16:52 tarihinde Gökhan Öner yazdı: Yes , IMAP enabled at account and i can telnet imap.gmail.com 993 from cli. Hi, Did you try to setup the account on Thunderbird? Also you can try it with imap (port 143) instead of imaps. YB

Re: [otrs] OTRS Can't connect to imap.gmail.com

2015-11-30 Thread Yılmaz Bilgili
30-11-2015 17:05 tarihinde Diego Chacón yazdı: On Mon, Nov 30, 2015 at 9:01 AM, Yılmaz Bilgili <li...@yilmazbilgili.com <mailto:li...@yilmazbilgili.com>> wrote: 30-11-2015 16:52 tarihinde Gökhan Öner yazdı: Yes , IMAP enabled at account and i can telnet im

Re: [otrs] Missing characters in Ticket Notifications

2015-11-12 Thread Yılmaz Bilgili
tracking. Greetings, Carlos García On Nov 7, 2015, at 4:47 AM, Yılmaz Bilgili <li...@yilmazbilgili.com <mailto:li...@yilmazbilgili.com>> wrote: Dear list members, I upgraded my setup to otrs 5 patch level 2 from otrs 4x. For now, the only problem I have is with some Turkis

[otrs] Missing characters in Ticket Notifications

2015-11-07 Thread Yılmaz Bilgili
Dear list members, I upgraded my setup to otrs 5 patch level 2 from otrs 4x. For now, the only problem I have is with some Turkish characters in Ticket Notifications. There is no problem while typing the text. But after saving, some characters lost even I use default or unformatted template.